---
type: Known
product: Prisma Access Agent
version: 25.1
---

## EPM-4848

As ring mappings for Prisma Access Agents are calculated during
configuration time, the ring mappings might not always be accurate.
Some potential causes are new agent enrollments, changes in
directory binding, or host operating system updates.

Workaround: Before initiating a staged upgrade rollout of the
agent, perform a commit push. This action ensures all agents are
correctly mapped to their designated upgrade rings. If new agents
are enrolled after you run the commit push, the new agents are
always mapped to the default ring until the next commit push.

## EPM-4821

The ConnectPre-logon option is present in the Prisma Access Agent Settings
page for Panorama Managed Prisma Access and NGFW deployments, even
though it's not functional.

Workaround: Ignore this option as it won’t work.
