---
type: Addressed
product: GlobalProtect
version: 6.2.5
---

## GPC-21656

Fixed an issue where an unexpected extra string was added to the end of the MFA prompt.

## GPC-21533

Fixed an issue where GlobalProtect connected and disconnected in a loop

## GPC-21483

Fixed an issue where users are intermittently unable to connect to GlobalProtect and get stuck at the connecting stage.

## GPC-21465

Fixed an issue where GlobalProtect is stuck in "Connecting... Finding the Best Available Gateway".

## GPC-21442

Fixed an issue where there was a delay in GlobalProtect restoring connectivity after the Windows host woke up from modern standby.

## GPC-21443

Fixed an issue where GlobalProtect crashed when the PanGPS service was stopped.

## GPC-21414

Fixed an issue where GlobalProtect using SAML authentication gets stuck in a connecting loop upon the expiration of the authentication cookie.

## GPC-21392

Fixed an issue where GlobalProtect is stuck in the connecting state for 2-3 minutes during Windows Pre-logon.

## GPC-21387

Fixed an issue that prevented users from connecting to Wi-Fi networks when GlobalProtect was disconnected.

## GPC-21355

Fixed an issue where GlobalProtect was incorrectly showing as connected during Windows pre-logon.

## GPC-21301

Fixed an issue where after upgrading to GlobalProtect 6.2.4, users were unable to connect to GlobalProtect intermittently when Enforcer is enabled.

## GPC-21247

Fixed an issue where HIP checks for Disk Encryption status were failing after Windows and Mac hosts were rebooted, on low power mode or were resuming from standby.

## GPC-21206

Fixed an issue where GlobalProtect intermittently does not restore connection after the user logs back in or wakes a Windows host.

## GPC-21172

Fixed an issue where the GlobalProtect agent gets disconnected right after successful connection when SAML embedded browser authentication is used along with "Enforce GlobalProtect for Network Access".

## GPC-21161

Fixed an issue where the notifications prior to 'Login Lifetime Expiration' and 'Inactivity Logout' were not displayed even when enabled.

## GPC-21101

Fixed an issue where the embedded browser pop-up with "Login Successful" was displayed for each SAML authentication.

## GPC-21057

Fixed an issue where HIP checks for Disk Encryption status were failing on Windows during modern standby.

## GPC-21035

Fixed an issue where GlobalProtect HIP did not identify the definition version of the SentinelOne Agent.

## GPC-21024

Fixed an issue where a HIP notification configured as "pop-up-message" for pre-logon does not show up. The pop up window is blank.

## GPC-21005

Fixed an issue where after submitting the SAML credentials, a blank screen was displayed and GlobalProtect got stuck in that stage.

## GPC-20991

Fixed an issue where the 'Extended Key Usage OID' value for certificate selection was deleted during an upgrade of the GlobalProtect agent. This forces users to have to manually select the correct certificate tp be used for authentication.

## GPC-20988

Fixed an issue where GlobalProtect failed to resolve DNS queries when the 'Allow traffic to specified FQDN when Enforce GlobalProtect Connection for Network Access is enabled and GlobalProtect Connection is not established' configuration is set.

## GPC-20983

Fixed an issue where the GlobalProtect app remains stuck in the connecting stage when Windows computer resumes from sleep.

## GPC-20943

Fixed an issue where the GlobalProtect enforcer blocked DHCP packets.

## GPC-20895

Fixed an issue where GlobalProtect users on macOS were able to add and modify the portal address even when portal agent configuration was "Allow User to Change Portal Address = NO".

## GPC-20884

Fixed an issue where users get disconnected a few seconds after logging in to VDI when GlobalProtect connects. They are unable to reconnect after that.

## GPC-20864

Fixed an issue where the GlobalProtect embedded browser login window did not stay pinned to the front of all open windows on Windows and MAC computers.

## GPC-20839

Fixed an issue where system extensions on MacBooks were not updated upon GlobalProtect app upgrade.

## GPC-20838

Fixed an issue where the HIP report generation was taking longer than the 'Max Wait Time' on Windows devices when anti-malware and disk encryption checks are configured.

## GPC-20771

Fixed an issue where GlobalProtect 6.2 users on Windows 11(ARM & Intel) devices cannot connect to GlobalProtect due to "The Parameter is incorrect" error.

## GPC-20770

Fixed an issue where certain GlobalProtect HIP checks on Windows devices failed when there was no internet connectivity.

## GPC-20741

Fixed an issue where the GlobalProtect app intermittently disconnects from the gateway when using the embedded browser for SAML authentication.

## GPC-20736

Fixed an issue where users are being logged out from GlobalProtect when the device wakes up from modern standby and network discovery happens.

## GPC-20700

Fixed an issue where macOS users had to enter the SAML username and password each time they refreshed or rebooted their computer especially when using Safari or Embedded browser.

## GPC-20692

Fixed an issue where GlobalProtect 6.2.3 with SAML authentication (via Okta) opens the embedded browser page in the background instead of the foreground.

## GPC-20645

Fixed an issue where GlobalProtect app in macOS is stuck in connecting state when the device wakes up from sleep.

## GPC-20626

Fixed an issue where the GlobalProtect client overwrites valid authentication override cookie with empty authentication override cookie from portal when using cached portal configuration.

## GPC-20601

Fixed an issue where macOS users are unable to connect to GlobalProtect after upgrading from version 6.2.2 to 6.2.3 via JAMF.

## GPC-20595

Fixed an issue where GlobalProtect users were unable to connect after upgrading to 6.2.3-270 and received a "Your internet access is blocked" error during SAML authentication using the embedded browser.

## GPC-20550

Fixed an issue where Zoom and Outlook apps intermittently stop connecting on macOS with an error "You are unable to connect to Zoom. Please check your network connection and try again" when the apps are excluded under both domains and applications.

## GPC-20466

Fixed an issue where when the tunnel is broken on Windows computers in modern standby mode, the Enforcer does not work even when it is enabled.

## GPC-20442

Fixed an issue on appliances running PanOS 10.1.11-h1 and GlobalProtect 6.0.10-811 where the tunnel status failed to update to connected immediately after establishment. This problem was specific to IPv4-only clients connecting to dual-stack (IPv4 + IPv6) GlobalProtect gateways or portals.

## GPC-20441

Fixed an issue where HIP reports are sometimes not available on the firewall for newly connected users.

## GPC-20416

Fixed an issue where there is no network discovery once the laptop came out of standby.

## GPC-20360

Fixed an issue where the GlobalProtect app is stuck in the connecting status after authentication and does not connect until the app is restarted or the computer is rebooted.

## GPC-20292

Fixed an issue where RDP to Azure VDI clients disconnects when GlobalProtect is enabled on the VDI client with SAML authentication and with 'Enforce GlobalProtect for Network Access' enabled

## GPC-20191

Fixed an issue where PanGPA.exe crashes on Windows clients

## GPC-20114

Fixed an issue where GlobalProtect on MacOS was incorrectly selecting client certificates without a private key for certificate authentication.

## GPC-20112

Fixed an issue where the GlobalProtect HIP check incorrectly detected Real time protection status for Kaspersky Endpoint Security, which caused the device to fail the HIP check.

## GPC-20072

Fixed an issue where domain-based split tunneling was not working on MAC with Edge Chromium or Google Chrome browser though it was working on Safari.

## GPC-19819

Fixed an issue where SAML default browser IDP traffic is blocked during a refresh connection when GlobalProtect is connected to the internal network with 'Enforce GlobalProtect for Network Access' enabled.

## GPC-19269

Fixed an issue where GlobalProtect would show as "connecting" but never actually connect until the user restarted GlobalProtect on their Windows machine.

## GPC-18943

Fixed an issue where GlobalProtect would fail to connect on Windows hosts that were woken up from modern standby by initiating an RDP to the host.
