Issue ID | Description
--- | ---
GPC-26563 | Fixed an issue where your GlobalProtect client deleted the pre-defined Proxy Auto-Configuration file configuration from your client machine when it refreshed its connection. This occurred on GlobalProtect client versions 6.3.3-h9 and 6.3.3-h10. With this fix, your GlobalProtect client no longer deletes the pre-defined PAC file configuration upon connection refresh.
GPC-26311 | Fixed an issue where GlobalProtect users were unable to submit Host Information Profile (HIP) reports, which prevented security rules requiring a HIP match from applying. This occurred when you connected to an NGPA gateway using a dual-stack network, such as a mobile hotspot. With this fix, GlobalProtect successfully submits HIP reports regardless of your network configuration.
GPC-26305 | Fixed an issue where the GlobalProtect portal change option was not visible when you were in internal host detection mode. With this fix, you can now properly view and use the portal change option.

GPC-26227

Fixed an issue where your GlobalProtect client connected to a geographically distant GlobalProtect gateway even when a closer, preferred gateway was available. This occurred when your network connection became temporarily unavailable during the GlobalProtect client's attempt to connect to the preferred gateway. With this fix, your GlobalProtect client correctly prioritizes and connects to the optimal gateway after network connectivity is restored.

GPC-26119

Fixed an issue where, on your macOS device, you were unable to authenticate to captive portals on public Wi-Fi networks when GlobalProtect's Network Enforcer was enabled. This occurred because GlobalProtect exempted the primary Captive Network Assistant process but did not dynamically exempt the associated WebKit eXtensible Process Communication (XPC) subprocesses responsible for rendering the captive portal page, which prevented the captive portal page from loading. With this fix, GlobalProtect now correctly exempts these subprocesses, ensuring captive portals load successfully.

GPC-25967 | Fixed an issue where your GlobalProtect client experienced a significant delay in establishing a connection after your device woke up from a sleep event, preventing timely network access. With this fix, your GlobalProtect client now connects promptly after a sleep event, ensuring a smoother user experience.

GPC-25946

Fixed an issue where your GlobalProtect client did not send Host Information Profile (HIP) check and report messages after you established a connection to the gateway. This occurred even when a HIP report was generated shortly before the connection, which could have impacted security posture assessment. With this fix, your GlobalProtect client now correctly sends HIP check and report messages after establishing a connection.

GPC-25776 | Fixed an issue where GlobalProtect clients displayed an incorrect "Connecting" status after a GlobalProtect Portal or Gateway authentication failure, specifically when "Portal auth failed but SAML/CAS auth is successful". This misleading status persisted even though the connection had actually failed, preventing users from understanding the true connection state.
GPC-25563 | Fixed an issue where the GlobalProtect proxy agent intermittently initiated proxy connections using a GET request instead of the required CONNECT request, which resulted in failures to establish connections to target websites.
GPC-25541 | Fixed an issue where MacOS GlobalProtect client version 6.2.8-416 was unable to connect to the GlobalProtect gateway, getting stuck in a connecting state.
GPC-25490 | (MacBook devices) Fixed an issue where your GlobalProtect enabled device lost internet access after returning from hibernation. This occurred when your computer completely lost network connectivity, requiring a restart to restore internet access. With this fix, your device maintains network connectivity after resuming from hibernation.
GPC-25446 | Fixed an issue where Host Information Profile (HIP) matching did not function as expected after your device resumed from modern standby. This occurred intermittently, requiring you to manually refresh to restore proper HIP matching. With this fix, HIP matching now functions correctly after your device resumes from modern standby.
GPC-25394 | Fixed an issue where your traffic continued to pass through the GlobalProtect tunnel interface after you disconnected GobalProtect, preventing it from reverting to your local interface. With this fix, your traffic properly reverts to the local interface after GlobalProtect disconnects.
GPC-25383 | Fixed an issue where GlobalProtect clients on Windows machines experienced intermittent disconnections, which self-resolved within 1-2 minutes.
GPC-25359 | Fixed an issue where the GlobalProtect client, when using the embedded browser for SAML authentication with the Cloud Authentication Service, failed to retrieve configuration from the GlobalProtect Portal. This occurred because the GlobalProtect Agent incorrectly passed the username with an additional backslash character, leading to improper encoding and subsequent failure.
GPC-25320 | Fixed an issue where GlobalProtect intermittently appeared in the foreground of your user session. This occurred even when you configured GlobalProtect for on-demand connections and were not actively trying to connect, causing it to overshadow other applications. With this fix, GlobalProtect remains in the background until you actively initiate a connection.

GPC-25280

Fixed an issue where GlobalProtect clients on macOS devices would intermittently get stuck in a "Connecting" state for several minutes after waking from modern standby. This occurred due to a race condition between DNS proxy reconfiguration and the VPN connection process during wake from sleep, where the macOS DNS proxy would temporarily stop and restart, causing the PanGPS service to time out when attempting to send DNS configuration commands. This led to repeated connection failures until the DNS proxy fully stabilized, a condition that was exacerbated by the presence of multiple network extensions on the macOS device.

GPC-25019

Fixed an issue where GlobalProtect App version 6.2.8-223, when configured in a non-tunnel setup with internal gateways, would stop sending Host Information Profile (HIP) reports, leading to policy drops on the firewall. This occurred because of a time alignment problem in the HIP report thread scheduler, which caused the app to incorrectly skip sending reports when the `tNextHipReportCheckSendTime` became stale, especially with longer HIP check intervals.

GPC-24845 | Fixed an issue where GlobalProtect users on Prisma Access intermittently experienced "No user mapping" issues across multiple gateways.
GPC-24825 | Fixed an issue where GlobalProtect client version 6.2.8-263 failed to transition from the pre-logon tunnel to the user tunnel after successful Windows credential entry, causing the client to remain in a 'Connecting' state and requiring a force reboot or sign-out to clear.

GPC-24006

Fixed an issue where MacOS GlobalProtect clients, when configured for Okta authentication with Prisma Access, intermittently failed to log in after a previous log-off. This failure manifested as an "Okta device not on-line" error, caused by the GlobalProtect client's log-off process not completing gracefully, which resulted in the client service not starting correctly on subsequent login attempts.