---
type: Addressed
product: Prisma Access Agent
version: 25.4
---

## PANG-7949

Fixed an issue where the Dynamic Privilege Access enabled Prisma
Access Agent was unable to connect to a gateway after upgrading an
endpoint to Windows 11 24H2. Following the Windows upgrade, the
Prisma Access Agent would lose the ability to establish gateway
connections, even though the Endpoint Manager (EPM) connection
remained functional. This issue occurred consistently across systems
that had undergone the Windows 11 24H2 upgrade, affecting the
agent's ability to connect to any configured gateways while
maintaining normal endpoint manager connectivity.

## PANG-7865

Fixed an issue where the Prisma Access Agent on Windows did not
properly honor updated session timers after a user extended their
session through the embedded browser. The agent now correctly adopts
the newly extended session duration when users authenticate through
the session expiry banner, preventing premature session termination
and ensuring the Prisma Access Agent icon remains responsive in the
system tray throughout the extended session period.

## PANG-7960

Fixed an issue where the Prisma Access Agent on Windows blocked
authentication in the embedded browser due to the
Best Available - Fail Safe mechanism
in the forwarding profile triggering during the initial
connection attempt. The embedded browser now properly bypasses
the fail-safe mechanism when the agent is configured to run in
on-demand mode, enabling successful authentication on the first
attempt without requiring users to cancel and retry the
authentication process after a reboot.

## PANG-7309

Fixed an issue where the Prisma Access Agent on Windows failed to
automatically switch from an external gateway to an internal gateway
when the user's device woke from sleep mode after being connected to
different network environments. The agent now properly detects
network changes upon waking from sleep. It also automatically
switches to the appropriate internal gateway without requiring
manual sign-out via the pacli epm signout
command and subsequent reauthentication through the Prisma Access
Agent app.
