---
type: Addressed
product: GlobalProtect
version: 6.0.8
---

## GPC-18822

Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the device was reset using the Microsoft Recovery tool, the GlobalProtect app was not properly displayed.

## GPC-18788

Fixed an issue where the GlobalProtect HIP check did not detect McAfee Total Protection as an anti-malware application, which caused the device to fail the HIP check.

## GPC-18733

Fixed an issue where the hyperlinks with the URLs containing the = character in the HIP notification message did not work as expected and the page did not open when the user clicked the URL.

## GPC-18728

Fixed an issue where the **I Agree** option on the GlobalProtect app Welcome page did not work as expected when the user selected the option using a keyboard.

## GPC-18720

Fixed an issue where the GlobalProtect app became unresponsive when the user clicked the **ESC** button during authentication using a hard token.

## GPC-18598

Fixed an issue where the GlobalProtect SSO tile was selected instead of the Windows Password tile in the Windows Login screen even though the registry key **MakeGPCPDefault** was set to **No**.

## GPC-18594

Fixed an issue where the GlobalProtect app was unable to send HIP reports when the app was connected using IPv6 address.

## GPC-18568

Fixed an issue where the Captive Portal Detection functionality of the GlobalProtect app did not work as expected when the users used public Wi-Fi hotspots and the GlobalProtect app failed to retrieve cached configuration without a username.

## GPC-18543

Fixed an issue where the GlobalProtect app was installed on Windows devices with the split tunnel feature and when the user excluded the access route, the GlobalProtect app excluded only the route and did not exclude the subnets.

## GPC-18471

Fixed an issue where, when multiple wa_3rd_party_host_64.exe processes persisted even after the HIP check was performed due to which the GlobalProtect app stopped working.

## GPC-18426

Fixed an issue where, when the GlobalProtect app was configured with the **Disable GlobalProtect**option set to **Allow with Ticket**, the app did not display the correct **Disable Duration** time.

## GPC-18379

Fixed an issue where, when the IP address type was set to IPv4 and IPv6, the GlobalProtect app could connect only to the manual gateway instead of connecting to the best available gateway.

## GPC-18336

Fixed an issue where, when the GlobalProtect app got automatically connected after a system reboot even though the connection method configured was On-Demand.

## GPC-18318

Fixed an issue where, when the GlobalProtect app was connected to the internal gateway, the app displayed the incorrect message : **Connected - Inter....** instead of **Connected**.

## GPC-18285

Fixed an issue where the GlobalProtect app displayed an incorrect gateway location name instead of the correct gateway location configured by the user.

## GPC-18281

Fixed an issue where the MSI install logs showed mutiple messages for Autonomous DEM installation.

## GPC-18263

Fixed an issue where, when the GlobalProtect app was configured with Endpoint Traffic Policy Enforcement and Disable Local Subnet Access (DLSA), the Autonomous DEM reported users’ internet connection as down.

## GPC-18251

Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe as an anti-malware application, which caused the device to fail the HIP check.

## GPC-18242

Fixed an issue where the end users were prompted to enter Windows login credentials (username and password) instead of their PIV Badge PIN when the system was unlocked or after a system reboot.

## GPC-18230

Fixed an issue where, when the user entered credentials during SAML authentication after the set internal login timer, the app displayed an authentication failed message without providing the reason. The **Retry** button on the app web interface did not work properly when using an embedded browser for authentication. The **Retry** button was not fully visible on the embedded browser.

## GPC-18223

Fixed an issue where GlobalProtect experienced a prolonged connection time when IPv6 was disabled on Windows, but GlobalProtect Portal was configured to assign IPv6 addresses.

## GPC-18200

Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe as an antivirus application, which caused the device to fail the HIP check.

## GPC-18175

Fixed an issue where users were prompted to enter their credentials even when the GlobalProtect app was configured for authenticating with either Authentication Profile /Cookie or Client Certificate.

## GPC-18173

Fixed an issue where the vertical scroll bar on the GlobalProtect app web interface did not work properly when users tried to select the certificate from the drop-down.

## GPC-18171

Fixed an issue where users were unable to select the external gateway manually when connected to the internal network. The GlobalProtect stayed in Connecting state and users had to manually disconnect the connection and connect to the internal network to exit the Connecting state.

## GPC-18167

Fixed an issue where the GlobalProtect app displayed the Prisma Access gateways that were not set for manual selection.

## GPC-18157

Fixed an issue where the GlobalProtect app displayed the Credential Provider language in English when the system language was German.

## GPC-18135

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect HIP check detected the WithSecure antivirus software as XProtect, which caused the device to fail the HIP check.

## GPC-18107

Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe – Internet Security, which caused the device to fail the HIP check.

## GPC-18092

Fixed an issue where GlobalProtect connected to an internal gateway got automatically disconnected after a certain period of time.

## GPC-18073

Fixed an issue where the GlobalProtect app selected an unexpected gateway due to a latency discrepancy seen between PanGPS and packet capture.

## GPC-18060

Fixed an issue where the GlobalProtect HIP check did not detect McAfee Total Protection, which caused the device to fail the HIP check.

## GPC-18039

Fixed an issue where the GlobalProtect HIP check did not detect the Definition Date correctly for the CrowdStrike application, which caused the device to fail the HIP check.

## GPC-18036

Fixed an issue where, when the No direct access to local network option was enabled on the GlobalProtect app with access routes excluded from the GlobalProtect VPN tunnel, the feature did not work as expected when Endpoint Traffic Policy Enforcement was enabled.

## GPC-17896

Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: **Cannot Verify Server Certificate of Gateway**.

## GPC-17877

Fixed an issue where the GlobalProtect HIP check incorrectly detected Sophos Endpoint Agent version 3.86.1, which caused the device to fail the HIP check.

## GPC-17795

Fixed an issue where the GlobalProtect HIP check did not detect the Xcitium Enterprise, the Endpoint Protection Platform by COMODO, which caused the device to fail the HIP check.

## GPC-17776

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and GlobalProtect enforcer was configured with allowed FQDNs, users were still able to access the internet and other public domains.

## GPC-17762

Fixed an issue when the GlobalProtect app was configured with the option **Allow User to Disable GlobalProtect App** with comment, the option did not work as expected.

## GPC-17748

Fixed an issue where the GlobalProtect HIP check did not detect the Real-Time Protection status correctly for the CrowdStrike Falcon application, which caused the device to fail the HIP check.

## GPC-17740

Fixed an issue where, when the GlobalProtect app was connected through the Prisma Access gateway, the upload speed of the internet was reduced to 2 Mbps.

## GPC-17657

Fixed an issue, where the GlobalProtect app got stuck in Selecting Best Gateway status when the device woke up from sleep mode. Users had to reboot the device to connect to the app.

## GPC-17640

Fixed an issue where, when the upgrade script update_tmp.bat was used, the error message did not display the correct exit timeout for the PanGPS uninstall process.

## GPC-17518

Fixed an issue where the GlobalProtect app displayed the status as 'Connected-Internal even when the app was not connected.

## GPC-17436

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the upload speed of the internet was reduced after a version upgrade.

## GPC-17206

Fixed an issue where, when Internal Host Detection (IHD) was enabled but failed to detect the internal network properly, the app failed to switch to the external gateway when users switched from an internal network to an external network.

## GPC-17204

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the certificate information was not accessible even though the GlobalProtect app had full access to the certificate store.

## GPC-17161

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app failed to reconnect and continued to stay in the Connecting state after the device woke up from Modern Standby mode.

## GPC-17115

Fixed an issue where the GlobalProtect HIP check did not detect the Cortex Anti-Malware status properly after a system reboot, which caused the device to fail the HIP check.

## GPC-17086

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were unable to make a connection to an internal gateway using the default browser for SAML authentication.

## GPC-17001

Fixed an issue where, when the GlobalProtect app was installed on devices running on macOS, the app did not display the **Connect** button and **Refresh Connection** button properly.

## GPC-16584

Fixed an issue where the GlobalProtect HIP check did not detect the CrowdStrike antivirus software correctly, causing the device to fail the HIP check.

## GPC-16397

Fixed an issue where the GlobalProtect app was installed on devices running macOS, a blank GlobalProtect app user interface was displayed instead of the correct page.

## GPC-15697

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were able to select **All Gateways** heading on the page which was not an option for the users to select. This issue happened on the app interface with a non-English language.

## GPC-15262

Fixed an issue where, when single sign-on (SSO) for Smart Card was used for authentication, users were prompted to enter a PIN instead of password on the Windows login screen.
