---
type: Known
product: PAN-OS
version: 11.2.0
---

## PAN-308507

Strata Logging Service (SLS) log-forwarding streams intermittently show as inactive. When checking the status of log-forwarding connections, one or more streams are reported as inactive. Restarting the log-receiver process temporarily resolves the issue, but the streams become inactive again after approximately 1-2 hours. This intermittent inactivity results in log loss.

## PAN-304756

```caveat
This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues
```

After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.

## PAN-301801

```caveat
This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues
```

On Log Collectors, the Elasticsearch process might fluctuate between green and red states, causing log collection interruptions. This issue occurs when the number of shards exceeds the supported threshold of 1,000 shards per Elasticsearch instance.

## PAN-298505

```caveat
This issue is now resolved. See PAN-OS 11.2.7-h4 Addressed Issuesand PAN-OS 11.2.10 Addressed Issues
```

After upgrading multi-vsys firewalls, the sequence of the virtual system IDs (vsys ID) changes causing auto-commit failures with validation errors. This occurs when the multi-vsys firewall has virtual systems managed by Panorama, and the vsys ID sequence breaks when unused virtual systems are deleted and the changes are pushed to the firewall.

## PAN-296752

```caveat
This issue is now resolved. See PAN-OS 11.2.10 Addressed Issues
```

The PA-1410 firewalls experience a spike in the management plane CPU utilization when the monitor-dp process attempts to retrieve the power cycle count from the NVMe drive’s SMART data. This condition leads to repeated reboots of the device, requiring a hard reset for recovery.

## PAN-295803

```caveat
This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues, PAN-OS 11.2.7-h10 Addressed Issues and PAN-OS 11.2.10-h3 Addressed Issues
```

A configd memory leak occurs post commit (during Panorama connectivity check), potentially leading to OOM (out of memory condition) and device reboot.

## PAN-292344

```caveat
This issue is now resolved. See PAN-OS 11.2.8 Addressed Issues
```

Upgrading to an affected release causes the firewall to reboot multiple times if the config contains an EDL (External Dynamic List) that doesn't have an associated certificate profile.

## PAN-294179

```caveat
This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues and PAN-OS 11.2.7-h3 Addressed Issues.
```

On the**Panorama Config Audit** page, some commit versions might display incorrect or missing data. Fields such as, **COMMITTED BY**, **COMMIT DATE**, and**OBJECT CHANGES** might not be visible for some commit versions. Sometimes, commit versions can disappear after a refresh and the commit description field might display corrupted characters.

## PAN-291661

```caveat
This issue is now resolved. See PAN-OS 11.2.10 Addressed Issues
```

Upon upgrade, the ElasticSearch health status intermittently transitions to the Red status for sometime, and then auto-recovers back to Green. During the Red status periods, the cluster logs are unavailable. This occurs due to disk write operations being excessively slow, failing to meet the minimum time threshold required to save the cluster state.

## PAN-291288

```caveat
This issue is now resolved. See PAN-OS 11.2.8 Addressed Issuesand PAN-OS 11.2.7-h3 Addressed Issues
```

An active firewall might unexpectedly reboot due to a pan_task crash caused by a page allocation failure. This issue is observed after a period of runtime with traffic and telemetry collection.

## PAN-290449

```caveat
This issue is now resolved. See PAN-OS 11.2.7-h3 Addressed Issuesand PAN-OS 11.2.8 Addressed Issues
```

The scheduled vulnerability reports that are configured to be sent via email with multiple attachments send the first attached report only. The remaining attachments are dropped.

## PAN-290088

When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.

## PAN-286231

```caveat
This issue is now resolved. See PAN-OS 11.2.7-h3 Addressed Issues.
```

When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.

This issue is more likely to occur in the following scenarios:

- When you run **Commit and Push** operations as a single action.
- When you trigger multiple parallel commit-all jobs at the same time.
- Device groups and templates have different configuration synchronization versions.

**Workaround:** Perform one of the following steps:

- Perform commit and push as two separate, sequential steps.
- Perform a full push instead of selective push.

## PAN-283429

When you use custom certificates for the connection between Panorama and a log collector, the automated renewal for the predefined ElasticSearch certificates gets disrupted.

**Workaround**: Remove the custom certificates before the ElasticSearch certificates expire. This allows the system to correctly identify and renew the predefined ElasticSearch certificates. After the renewal is complete, re-install the custom certificates.

## PAN-281885

When exporting and importing the CSV file, the hash values of pre-shared key (PSK) variables set at template and template stack levels inconsistently change, resulting in both variables displaying the same hash value.

## PAN-280471

When applying filters or searching for logs in the **Panorama** > **Monitor** > **Logs**section, you might experience slow performance.

## PAN-279415

Service routes configured for a data plane interface might incorrectly route traffic through the management plane interface instead. This issue impacts Syslog and CRL status traffic when the service route lacks a specific destination custom service route.

## PAN-278296

The system MAC address of the aggregate interface is the same on both the active and the passive devices, causing some packets to be sent incorrectly to the passive device. This is causing the AE interface on the active firewall to not come up.

## PAN-277034

```caveat
This issue is now resolved. See PAN-OS 11.2.7-h3 Addressed Issues
```

WildFire reports might not fully display or be downloadable because some static resources fail to load.

## PAN-275601

```caveat
This issue is now resolved. See PAN-OS 11.2.8 Addressed Issues
```

When Panorama is not internet-connected and you try to upload images to the managed firewalls by using the **Validate** option, the upload fails with the following error: `Failed to create multi-upload job. No valid software deploy targets found.`

## PAN-273300

```caveat
This issue is now resolved. See PAN-OS 11.2.5 Addressed Issues
```

When upgrading Panorama from PAN-OS 10.2 or PAN-OS 11.0 to PAN-OS 11.1 or a later release, Panorama fails to upgrade if it is operating within a Collector Group. The following error appears:`Error: Traceback (most recent call last):File "/opt/panrepo/releases/<PANOS release version>/validate"... (min ([dts['min'] for dts in 10g_type_intv_dir.values() if dts|'min']])-strftime ('%Y-%m-%d'),`

## PAN-262287

Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.

## PAN-260851

From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.

## PAN-259769

GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.

## PAN-257615

```caveat
This issue is now resolved. See PAN-OS 11.2.3 Addressed Issues.
```

The Panorama web interface intermittently displays logs or fails to display logs completely.

## PAN-257045

The firewall using the Advanced Routing Engine loses PIM Hello messages after a two-day steady state run.

## PAN-256780

The firewall using the Advanced Routing Engine has inconsistent formatting of multicast output from the CLI command: `show ip igmp sources json`.

## PAN-256343

When the firewall is using the Advanced Routing Engine and OSPFv3 is configured, the interface and area information fails to appear in the CLI or the user interface. Additionally, you shouldn't use the CLI command `show advanced-routing ospf interface` because it disrupts traffic.

## PAN-254305

DHCP request is not sent when the service route is configured.

## PAN-254236

```caveat
This issue is now resolved. See PAN-OS 11.2.1 Addressed Issues.
```

TLSv1.3 hybridized Kyber support in the latest versions of Chrome and Edge browsers results in dropped Client Hello packets when SSL/TLS handshake inspection is enabled.

**Workaround:** Disable [SSL/TLS handshake inspection](https://docs.paloaltonetworks.com/advanced-url-filtering/administration/url-filtering-features/inspect-ssl-tls-handshakes).

## PAN-254143

A firewall that uses the Advanced Routing Engine fails to add a local route to the Routing Information Base (RIB); it is able to add connected routes to the RIB. However the firewall adds both connected and local routes to the Forwarding Information Base (FIB). This results in a mismatch between the RIB and FIB.

## PAN-254108

when upgrading or downgrading a Panorama management server (**Panorama** > **Software**), managed device (**Panorama** > **Device Deployment** > **Software**), or standalone firewall (**Device** > **Software**), **Base Releases** and **Preferred Releases** settings are checked (enabled) by default and cause no PAN-OS software images to display.

**Workaround:** Uncheck (disable) **Base Releases** or **Preferred Releases** to display either the available base PAN-OS or preferred PAN-OS releases available to download and install.

## PAN-253963

The auto commit job may take longer than expected to complete when the Panorama management server is in Panorama or Log Collector mode.

## PAN-253702

A firewall using the Advanced Routing Engine fails to come up and fails to display OSPFv3 neighbor information.

## PAN-252661

```caveat
This issue is now resolved. See PAN-OS 11.2.1 Addressed Issues
```

If you change the service route of gp-ip-mgmt in **Device > Setup > Services > Service Features > gp-ip-mgmt** and **Commit**, the change won’t take effect. gp-ip-mgmt continues to use the last committed service route.

**Workaround:** After you change the service route interface for gp-ip-mgmt, navigate to either a GlobalProtect portal or gateway, click **OK**to save the configuration, and **Commit**the changes. This commit will include the service route change.

## PAN-250062

Device telemetry might fail at configured intervals due to bundle generation issues.

## PAN-249700

On a firewall that uses the Advanced Routing Engine and has BGP enabled, the BGP process crashes with SIGSEGV signal when the local interface and the peer IP address change.

## PAN-248836

The Advanced DNS Security trial license and trial license information cannot be activated and viewed, respectively, on a managed firewall (with expired or active status) from Panorama. These tasks can only be performed on the firewall.

## PAN-248147

The firewall using the Advanced Routing Engine doesn't properly display the interface name in the CLI command: show advanced-routing ospf neighbor brief yes.

## PAN-247728

```caveat
This issue is now resolved. See PAN-OS 11.2.1 Addressed Issues
```

When Advanced Routing is enabled, IP multicast is not supported. An upcoming version will provide support for this feature. Customers who have multicast configured or who plan to deploy multicast routing should not upgrade to 11.2.0. Additionally, when Advanced Routing is enabled, the BGP dampening configuration isn't applied to any peers or peer group; the configuration is preserved but has no effect on BGP. Customers can use BGP even if they have applied a Dampening profile to a specific set of peers. The issue doesn't affect any other BGP features.

## PAN-247221

The firewall using the Advanced Routing Engine fails to display output for the CLI command: `show advanced-routing bgp peer received-routes`.

## PAN-241536

On the Panorama management server, a user with an Admin Role is unable to modify or add filters to profiles under **Panorama** > **Network** > **Routing** > **Routing Profiles** > **Filters**, despite having the necessary read and write privileges.

## PAN-239612

When the firewall is running PAN-OS 11.2.0 and Advanced Routing is enabled, DHCPv4 relay agent functions successfully, but DHCPv6 relay agent doesn't work.

## PAN-236649

If you change the configuration of a firewall acting as a PPPoEv4 or PPPoEv6 client, old routes from the Forwarding Information Base (FIB) and route table for an inherited configuration with dynamic-identifier or client remain visible. Old routes also remain visible for an inherited interface when you execute the CLI command, `show interface all`.

**Workaround:** Unconfigure and configure the Inherited Interface.

## PAN-206909

The Dedicated Log Collector is unable to reconnect to the Panorama management server if the `configd` process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection `Status` (**Panorama** > **Managed Collector**) displaying `connected` and the managed colletor `Health` status displaying as healthy.

This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.

**Workaround:** Restart the `mgmtsrvr` process on the Dedicated Log Collector.

1. [Log in to the Dedicated Log Collector CLI](https://docs.paloaltonetworks.com/panorama/11-0/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli).
2. Confirm the Dedicated Log Collector is disconnected from Panorama.
  `admin>``show panorama-status`
  Verify the `Connected` status is `no`.
3. Restart the `mgmtsrvr` process.
  `admin>``debug software restart process management-server`

## PAN-197588

The PAN-OS ACC (Application Command Center) does not display a widget detailing statistics and data associated with vulnerability exploits that have been detected using inline cloud analysis.

## PAN-197419

```caveat
PA-1400 Series firewalls only
```

In **Network** > **Interface** > **Ethernet**, the power over Ethernet (PoE) ports do not display a **Tag** value.

## PAN-196758

On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).

## PAN-195968

```caveat
PA-1400 Series firewalls only
```

When using the CLI to configure power over Ethernet (PoE) on a non-PoE port, the CLI prints an error depending on whether an interface type was selected on the non-PoE port or not. If an interface type, such as tap, Layer 2, or virtual wire, was selected before PoE was configured, the error message will not include the interface name (eg. ethernet1/4). If an interface type was not selected before PoE was configured, the error message will include the interface name.

## PAN-187685

On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.

**Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.

## PAN-187407

The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.

## PAN-184406

Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.

**Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.

## PAN-183404

Static IP addresses are not recognized when "and" operators are used with IP CIDR range.

## PAN-181933

If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.

## PAN-164885

```caveat
This issue is now resolved. See PAN-OS 11.2.1 Addressed Issues.
```

On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
