---
type: Addressed
product: GlobalProtect
version: 6.1.2
---

## GPC-18126

Fixed an issue where devices displayed the DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error when the GlobalProtect app was upgraded from version 5.2.10 to 6.1.1.

## GPC-18116

Fixed an issue where Trend Micro XDR detected packet capture processes randomly via GlobalProtect (PanGPS.exe service).

## GPC-18073

Fixed an issue where the GlobalProtect app selected an unexpected gateway due to a latency discrepancy seen between PanGPS and packet capture.

## GPC-17921

Fixed an issue where, when the language was set to Japanese, the time to connect was not displayed properly when a Disconnect Timeout was configured for the app.

## GPC-17896

Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: Cannot Verify Server Certificate of Gateway.

## GPC-17831

Fixed an issue where the GlobalProtect app reported the computer name differently from the computer name displayed in Autonomous DEM causing a data discrepancy.

## GPC-17771

Fixed an issue where the GlobalProtect app stopped working abruptly.

## GPC-17776

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and GlobalProtect enforcer was configured with allowed FQDNs, users were still able to access the internet and other public domains.

## GPC-17762

Fixed an issue where when the GlobalProtect app Allow User to Disable GlobalProtect App setting was set to Allow with Comment, the option did not work as expected.

## GPC-17754

Fixed an issue where the GlobalProtect app did not detect Smart Card removal every time the user removed the card and due to which the app was not getting disconnected in On-Demand tunnel mode.

## GPC-17740

Fixed an issue where, when the GlobalProtect app was connected through the Prisma Access gateway, the upload speed of the internet was reduced to 2 Mbps.

## GPC-17728

Fixed an issue where users were unable to connect to the GlobalProtect gateway when only one external gateway was added due to the following error: Cannot Verify Server Certificate of Gateway.

## GPC-17718

Fixed an issue where the GlobalProtect app incorrectly detected the firewall status as disabled while the GlobalProtect HIP check detected the device as Windows firewall enabled.

## GPC-17556

Fixed an issue where the GlobalProtect app would get stuck in the Connecting state when the user tried to close the browser window for SAML authentication after configuring On-Demand mode for the app.

## GPC-17598

Fixed an issue on the GlobalProtect app for Linux where, when the GlobalProtect app was connected and the tunnel was up, the DNS requests were sent to the public DNS servers assigned to the physical interface.

## GPC-17554

Fixed an issue where the device displayed a Blue Screen error when users upgraded the GlobalProtect version to 6.1.1-5

## GPC-17519

Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the file size of the log file (PanGPUI.log.old) increased without getting log rotated.

## GPC-17473

Fixed an issue where the GlobalProtect portal and gateway selection list were displayed in the table format and not as menu items.

## GPC-17460

Fixed an issue where, when the GlobalProtect app was installed on Windows 10 or 11 devices, and when the user tried to authenticate using SAML authentication, the app did not display the Terms of Use pop-up on the Welcome page properly.

## GPC-17436

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the upload speed of the internet was reduced after a version upgrade.

## GPC-17419

Fixed an issue where the GlobalProtect system tray icon continued to stay in Connecting state even when the app was connected and had access to internal resources.

## GPC-17406

Fixed an issue where GlobalProtect HIP check did not detect the new version of Trellix Drive Encryption correctly, which caused the device to fail the HIP check.

## GPC-17404

Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the app was upgraded from version 5.2.12 to 6.0.5, the device displayed the DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error.

## GPC-17398

Fixed an issue where the SettingsConnection tab in the GlobalProtect add did not display the Assigned IP Address(es) and Gateway IP Address properly.

## GPC-17393

Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices and the language was set to Japanese, IpConfig.txt and Systeminfo.txt in the GlobalProtectLogs.zip did not work properly.

## GPC-17337

Fixed an issue where the GlobalProtect app disconnected due to a HIP reporting error that prevented the app from sending HIP reports to the gateway.

## GPC-17339

Fixed an issue where the device could not reconnect to the internet when endpoint traffic policy enforcement was enabled and when the user switched networks. Users had to reboot the system to connect to the internet.

## GPC-17335

Fixed an issue where the user interface of the GlobalProtect app was going oversized when the system woke up from the sleep mode.

## GPC-17326

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the device displayed a blue screen when users tried to download files larger than 5GB.

## GPC-17299

Fixed an issue where the GlobalProtect app did not display LDAP password expiration notification on consecutive connection attempts when the user tried to authenticate using the LDAP authentication method.

## GPC-17227

Fixed an issue where the tunnel was still up and connected even when the user disconnected the GlobalProtect app.

## GPC-17205

Fixed an issue where GlobalProtect failed to decrypt HipPolicy.dat on endpoints, which caused the device to fail the HIP check for anti-malware.

## GPC-17137

Fixed an issue where, when the user clicked the Network sign-in icon on the Windows login page, an icon with the name ‘image’ was displayed instead of the portal IP address/ URL.

## GPC-17099

Fixed an issue where devices with Driver Verified enabled and configured to monitor the PAN virtual adapter driver (pangpd.sys) displayed the DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error.

## GPC-17011

Fixed an issue where the GlobalProtect app tried to send HIP reports even when the device was on Modern Standby mode.

## GPC-17000

Fixed an issue where the GlobalProtect app got stuck in the Connecting state when the user tried to authenticate with SAML authentication using the embedded browser and clicked Cancel on the certificate prompts.

## GPC-16978

Fixed an issue where the GlobalProtect app took a long time to establish a connection due to an erroneous packet capture process.

## GPC-16959

Fixed an issue where the Endpoint Traffic Policy Enforcement feature was causing the GlobalProtect app to drop Slack WebSocket outbound traffic on macOS endpoints.

## GPC-16851

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not try to auto-connect to the gateway after exceeding the Disable Timeout value.

## GPC-16837

Fixed an issue where the GlobalProtect app (PANGP Virtual Ethernet Adapter) was intermittently disconnected after a system reboot though the gateway status displayed it as Connected.

## GPC-16662

Fixed an issue where the GlobalProtect app sent the Intermediate Certificate instead of the Server Certificate for OCSP check while performing Certificate authentication on GlobalProtect.

## GPC-16655

Fixed an issue where, when configured with the pre-logon connect method, the GlobalProtect app indicated that it was connected, but the tunnel was not established and users were unable to access resources.

## GPC-16645

Fixed an issue where the GlobalProtect app couldn't display the Verify text box when using the full 255 characters for Radius DUO Authentication on Windows devices.

## GPC-16631

Fixed an issue where GlobalProtect logs forwarded from CDL to syslog-ng and Splunk were arriving in multiline and single line mode randomly.

## GPC-16575

Fixed an issue where GlobalProtect users were intermittently unable to log in to the gateway when using the user logon connect method because Enforce GlobalProtect Connection for Network Access was enabled immediately after portal login, blocking access to the gateway login URL.

## GPC-16504

Fixed an issue where, when the GlobalProtect app was installed on the Windows devices, the GlobalProtect app failed to send the Diagnostic report when the end user used the option to Report an Issue.

## GPC-16489

Fixed an issue where the GlobalProtect HIP check did not detect the Chinese anti-malware applications, which caused the device to fail the HIP check.

## GPC-16346

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check took longer than expected to collect the HIP information and also displayed HIP pop-up error messages for antivirus software, which caused the device to fail the HIP check.

## GPC-16267

Fixed an issue where the portal status did not show as Connected even when the portal was accessible after a reboot and the portal status was Using cached portal config, which did not trigger the transparent upgrade.

## GPC-16148

Fixed an issue where GlobalProtect notifications were displayed in HTML code instead of formatted text.

## GPC-16135

Fixed an issue where the GlobalProtect app connection failed when Windows 10 21H2 users tried to switch to another Windows user account on the device

## GPC-16074

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS with SAML authentication, users were unable to connect to the app after the system woke up from sleep mode. The app stayed in Connecting state for a long time and users had to refresh the connection.

## GPC-16056

Fixed an issue where GlobalProtect HIP check did not detect the name of the Trellix Agent correctly, which caused the device to fail the HIP check.

## GPC-16002

Fixed an issue where the GlobalProtect HIP check detected the device as Windows firewall enabled even though the firewall was disabled on the device.

## GPC-15976

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the device displayed a Blue Screen error due to a faulty GlobalProtect app driver.

## GPC-15968

Fixed an issue where the GlobalProtect app was stuck in the Connecting state when users failed to authenticate with SAML and using an embedded browser. Users were unable to disconnect the app and had to reboot the device.

## GPC-15922

Fixed an issue where, when Connect Before Logon using Security Assertion Markup Language (SAML) authentication was used to log in to the endpoint, the Use Default Browser for SAML Authentication did not work as expected with the configured Connect Before Logon option.

## GPC-15485

Fixed an issue where the GlobalProtect HIP check did not detect the Real-Time Protection status for the FireEye Endpoint Agent, which caused the device to fail the HIP check.

## GPC-15262

Fixed an issue where single sign-on (SSO) for Smart Card were used for authentication, users were prompted to enter PIN instead of password on the Windows login screen.

## GPC-15234

Fixed an issue where the app would get stuck at the Connecting state while trying to connect to a gateway.

## GPC-15111

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader repeatedly announced tabs, Add button, and portals table on the user interface. The screen reader must announce the user interface elements only once.

## GPC-15105

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app Home page displayed text in an incorrect color contrast ratio causing readability issues for users.

## GPC-15080

Fixed an issue where the split tunnel was configured based on the destination domain, split tunneling did not work as expected when IPv6 traffic exclusion was configured.
