---
type: Addressed
product: Prisma Access Agent
version: 26.1.2
---

## PANG-11395

Fixed an issue where the Prisma Access Agent on Windows 11
laptops did not reauthenticate with the internal gateway when
transitioning between network interfaces (for example, from
Wi-Fi to LAN) and temporarily having more than one active
network interface. This prevented the IP-user mapping from being
updated on the NGFW firewall, causing traffic from the user's IP
to be unrecognized.

## PANG-11328

Fixed an issue where DNS resolution failed for Microsoft 365
services (MS Teams and Outlook) running Prisma Access Agents on
dual-stack Windows devices.

## PANG-11311

Fixed an issue where the Prisma Access Agent displayed an
erroneous "Your connectivity might be affected. Please try again
or contact your administrator" error notification when a user
manually disconnected from an on-demand connection.

## PANG-11293

Fixed an issue where Prisma Access Agent version 26.1 was unable
to retrieve the status of disk encryption for Host Information
Profile (HIP) reports, causing HIP checks to fail and denying
access to private applications.

## PANG-11284

Fixed an issue where, after upgrading to Prisma Access Agent
version 26.1.1.10 on Windows, users attempting to log in with
Microsoft Entra SSO experienced login failures and HIP check
compliance errors (Error 53000) because the embedded browser
incorrectly prompted for a plugin installation."

## PANG-11274

Fixed an issue on macOS devices where gateway connections would
fail or experience significant delays after waking from sleep.
This occurred because the Prisma Access Agent service (daemon)
attempted to access client certificates in the login keychain
through the user interface (UI) while the UI was still asleep.
These requests would queue up and process sequentially once the
UI woke, causing older requests to time out and preventing
timely gateway connections.
