---
type: Addressed
product: GlobalProtect
version: 6.0.10
---

## GPC-20114

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the certificate information was incorrect during the portal login phase causing authentication failure.

## GPC-20112

Fixed an issue where the GlobalProtect HIP check incorrectly detected Real time protection status for Kaspersky Endpoint Security, which caused the device to fail the HIP check.

## GPC-19966

Fixed an issue where the embedded browser was unable to load the Microsoft IdP login page for the users to authenticate to the GlobalProtect app.

## GPC-19948

Fixed an issue where connection to the GlobalProtect portal failed with the error **Username from CAS SSO response is different from the input.**

## GPC-19924

Fixed an issue where the users faced intermittent connection issues while accessing GlobalProtect using an embedded browser.

## GPC-19901

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app got disconnected and reconnected intermittently.

## GPC-19833

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the Smart card (Yubikey) authentication did not work when the device woke up from sleep mode.

## GPC-19829

Fixed an issue where the manual gateway login failed when users tried to login using their username and password.

## GPC-19818

Fixed an issue where, when the GlobalProtect app was installed on devices running macOs and when the Enforcer was enabled, Jamf connect was not working after the MacBook was rebooted. Users had to log in manually.

## GPC-19756

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app got stuck in the Connecting status when the embedded browser did not load properly.

## GPC-19712

Fixed an issue where PanGPS did not work on GlobalProtect app version 6.0.4 due to invalid memory reference and users were unable to reconnect to the GlobalProtect app after a system reboot.

## GPC-19696

Fixed an issue where, when the GlobalProtect app was installed on endpoints running macOS and the split tunnel was configured based on the application for Zoom, users were unable to access any sites when the split tunnel was disabled for Zoom and moved to full tunnel.

## GPC-19686

Fixed an issue where translation errors were observed in the GlobalProtect app for French localization.

## GPC-19659

Fixed an issue where macOS users were connected to the GlobalProtect app before they agreed to their company’s terms of service.

## GPC-19657

Fixed an issue where, when the GlobalProtect app was installed on endpoints running macOS and split tunnel was configured based on the application, the Zoom app got disconnected intermittently.

## GPC-19630

Fixed an issue where the prelogon connect method failed on the GlobalProtect gateway prelogin stage.

## GPC-19629

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the split tunnel feature did not work as expected when Jamf was used to push the configuration policy rules.

## GPC-19603

Fixed an issue where the GlobalProtect app displayed a generic SAML login page and not the actual login page for authentication and the connection was not established when cached portal configuration was used.

## GPC-19587

Fixed an issue where, when the Globalprotect app was installed on devices running macOS and Endpoint Traffic Policy Enforcement was set to **All traffic**, users were unable to log in using Okta.

## GPC-19545

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were unable to connect to the GlobalProtect app when they used T-Mobile iPhone hotspot.

## GPC-19513

Fixed an issue where the GlobalProtect app was trying to use the old portal's authorization cookie to login instead of the newly migrated portal. This happened when the user changed from secondary portal to primary portal or vice versa without signing out.

## GPC-19505

Fixed an issue where the GlobalProtect embedded browser for SAML authentication window obscured the two-factor authentication prompt hindering the users from entering their PIN.

## GPC-19475

Fixed an issue where users got connection errors in an embedded browser after the computer woke up from sleep or when the user switched gateways.

## GPC-19449

Fixed an issue where, when the user used CAS token to authenticate, the system logs incorrectly displayed an error message during the GlobalProtect auto refresh configuration interval.

## GPC-19433

Fixed an issue where a small white blank page randomly popped up on the device screen distracting the users. This issue occurred while the device was connected to GlobalProtect app.

## GPC-19403

Fixed an issue where the GlobalProtect HIP check failed to detect Kaspersky after an upgrade from 21.3.10.391 to 21.15.8.493.

## GPC-19400

Fixed an issue where the GlobalProtect HIP check incorrectly detected year and date for Bitdefender Virus Scanner, which caused the device to fail the HIP check.

## GPC-19391

Fixed an issue where GlobalProtect stayed disconnected even when the device was unlocked by the user.

## GPC-19387

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app displayed text incorrectly when the system language was German.

## GPC-19378

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app displayed text incorrectly when the system language was German.

## GPC-19374

Fixed an issue where the GlobalProtect debug logs displayed information, which was not supposed to display in the logs.

## GPC-19365

Fixed an issue where the GlobalProtect app displayed a timeout page intermittently when users tried to authenticate with SAML and using an embedded browser.

## GPC-19359

Fixed an issue where system extensions on MacBook were not updated after the GlobalProtect app was upgraded.

## GPC-19337

Fixed an issue where the Captive Portal functionality of the GlobalProtect app did not work as expected when users used public Wi-Fi hotspots and the users were unable to connect to the app.

## GPC-19331

Fixed an issue where, when SAML authentication was used to authenticate to the GlobalProtect app, the app used an unknown username SAML User which was not configured instead of the actual username of the user, which caused an authentication failure.

## GPC-19340

Fixed an issue where the GlobalProtect app failed to send HIP reports hourly.

## GPC-19323

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and split tunnel was configured to exclude application traffic for Zoom, Zoom application did not work as expected.

## GPC-19314

Fixed an issue where, when the GlobalProtect app is installed on devices running macOS, the app displayed the message, **Downloading in progress** when the GlobalProtect app was upgraded to 6.0.x using the option **Allow Transparently**. The app should not display the message when upgraded using the transparent method.

## GPC-19280

Fixed an issue where, when the GlobalProtect app transitioned from pre-logon to userlogon tunnel, the app did not display the list of gateways for the users to change the gateway. The gateway list was displayed only when the app was refreshed.

## GPC-19262

Fixed an issue where GlobalProtect 6.2.1 tried to connect automatically after the user restarted their computer even though the connect method was set to **On-Demand**.

## GPC-19237

Fixed an issue where the GlobalProtect app did not disconnect when the user used the **Disable** option on the hamburger menu. The tunnel was still up and connected even when the user disconnected the GlobalProtect app.

## GPC-19211

Fixed an issue where the users were unable to authenticate to the GlobalProtect app using the SAML authentication method with single sign-on (SSO). The app displayed the following message when users tried to authenticate to the app, **Cloud Authentication Service single-sign-on failed** and the users had to try multiple times to authenticate successfully to the app.

## GPC-19193

Fixed an issue where the GlobalProtect app was unable to fetch Windows firewall and antimalware information correctly.

## GPC-19181

Fixed an issue where the GlobalProtect HIP check did not detect the definition version correctly for Cortex XDR (8.0.1.33809).

## GPC-19169

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and domain and app traffic exclusion was configured for Zoom but users were unable to connect to the Zoom application when the app was connected.

## GPC-19162

Fixed an issue where, when the user upgraded the GlobalProtect version to 5.2.13 or later, the HIP report displayed the DLP Digital Guardian Agent as disabled.

## GPC-19143

Fixed an issue where the users were unable to choose the correct certificate for the app as the configured registry value previousCertificate did not work as expected.

## GPC-19104

Fixed an issue where the GlobalProtect HIP report failed to detect the Real Time Protection status for Cortex XDR, which caused the device to fail the HIP check.

## GPC-19083

Fixed an issue where when the GlobalProtect app was installed on devices running macOS, the **Connection** tab under app **Settings** did not display the connection status and the refresh connection did not work when the **Settings** window was opened.

## GPC-19060

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the **Connection** tab under app **Settings** did not display the connection status when the app was changed from a non-tunneled gateway to a tunneled gateway.

## GPC-19044

Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the user changed the network from wired to wireless within the organization, the device displayed a blue screen.

## GPC-19023

Fixed an issue where, when the GlobalProtect app version 5.2.13 was installed on devices running macOS, the users were unable to connect to the Zoom application.

## GPC-19009

Fixed an issue where, when SAML authentication was used to authenticate to the GlobalProtect app and the user changed the gateway to a manual gateway, the app stayed in the Connecting stage.

## GPC-18992

Fixed an issue where internet via WiFi connection was unavailable for GlobalProtect users after their computer woke up from sleep because the app WiFi adapter was unable to obtain a DHCP IP address. This issue occurred on devices where Enforce GlobalProtect for Network Access feature was enabled.

## GPC-18983

Fixed an issue where the Central Authentication Service (CAS) authentication did not work when the GlobalProtect app was connected to an internal gateway and the app repeatedly opened the SAML authentication page.

## GPC-18968

Fixed an issue where the GlobalProtect app displayed You are on the internal corporate network message when users were on a public network. Users had to reboot the system to resolve this issue.

## GPC-18964

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and the user upgraded the GlobalProtect version from 6.0.5 to 6.2.1, the app got disconnected after 10 minutes.

## GPC-18933

Fixed an issue where the GlobalProtect HIP check incorrectly detected Real Time Protection for Cortex XDR, which caused the device to fail the HIP check.

## GPC-18913

Fixed an issue where the GlobalProtect app displayed the connection status as **Not Connected** even though the app was connected to the internal gateway.

## GPC-18913

Fixed an issue where the GlobalProtect app displayed the connection status as Not Connected even though the app was connected to the internal gateway.

## GPC-18907

Fixed an issue where the GlobalProtect app running on macOS endpoints did not query the secondary DNS (when primary DNS is not responding) when the domain was part of the exclude domain list (both network and DNS).

## GPC-18906

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect HIP check did not detect the Trellix Endpoint Security application, which caused the device to fail the HIP check.

## GPC-18861

Fixed an issue where the GlobalProtect MSI download was getting stuck at 27%.

## GPC-18828

Fixed an issue where split tunnel CNAME records were created before the GlobalProtect tunnel was established.

## GPC-18815

Fixed an issue where the Logon button on the GlobalProtect login screen stopped working after receiving the Microsoft Edge WebView2 runtime, 117.0.2045.36 update on the devices.

## GPC-18750

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect HIP check did not detect the Total Defense antivirus application, which caused the device to fail the HIP check.

## GPC-18703

Fixed an issue where the GlobalProtect HIP check did not detect the Trellix Endpoint Security application, which caused the device to fail the HIP check.

## GPC-18702

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the **Allow Manually** upgrade failed when the user tried to upgrade the GlobalProtect app version from 6.0.5 to 6.0.7

## GPC-18695

Fixed an issue where, when the GlobalProtect app version 6.0.7 was installed on devices running macOS, the Allow with Passcode option did not work as expected when the user tried to disable the GlobalProtect app with the configured passcode.

## GPC-18528

Fixed an issue where the GlobalProtect HIP check incorrectly detected the version for KES 12 (Kaspersky Endpoint Security), which caused the device to fail the HIP check.

## GPC-18385

Fixed an issue where, when the GlobalProtect app got reconnected after the user changed the network access from Wi-Fi (IPv4 only) to Ethernet connection (Dual Stack IPv4 + IPv6), the IPv6 ip-user mapping was missing on the firewall and only IPv6 ip-user mapping was available. The user had to refresh the connection to resolve this issue.

## GPC-18384

Fixed an issue where GlobalProtect app did not connect while Netskope was connected and vice-versa.

## GPC-18239

Fixed an issue where the GlobalProtect app would not close when the user clicked the icon on the taskbar due to a bug in the Windows 11 operating system.

## GPC-17398

Fixed an issue where the **Settings** option under **Connection**did not display the **Assigned IP Address(es)** and **Gateway IP Address** properly.

## GPC-16975

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader did not announce the name of the GlobalProtect gateway when the gateway was marked with the star symbol.

## GPC-16597

Fixed an issue where the GlobalProtect app stopped working when the app was upgraded from version 5.2.8 to 6.0.3.

## GPC-15750

Fixed an issue where a hyperlink in a HIP notification opened in the GPO-disabled Internet Explorer 11 browser instead of the default browser.
