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type: Addressed
product: PAN-OS
version: 10.2.13
source: common-crawl
crawl: CC-MAIN-2026-12
---
## WF500-5854
## PAN-268823
The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
Fixed an issue where **Monitor > Log Display** did not display all logs when you applied a filter.
**Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
## PAN-268501
## WF500-5843
Fixed an issue where the firewall was unable to generate a TSF file due to a full root partition.
In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
## PAN-268339
## WF500-5840
Fixed an issue where syslog-ng failed to start due to the syslog-ng.config file being corrupted when upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.11.
The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
## PAN-267660
## WF500-5823
Fixed an issue where UserID stopped working when the show object registered user CLI command was used with start-point and limit options.
The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
## PAN-266698
## WF500-5781
Fixed an issue where an email was able to be transferred to the destination MTA even when the firewall detected a suspicious file with a reset-bot action when it was encrypted by STARTTLS.
The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
## PAN-266695
## WF500-5754
Fixed an issue on Panorama where a cyclic nested address group configuration caused the configd process to stop responding after a commit.
In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
## PAN-266427
**Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
Fixed an issue on the firewall where, when a high number of SD-WAN branch sites or interfaces were not connected, SD-WAN processes and tund processes stopped responding due to a high probing rate.
## WF500-5632
## PAN-265963
The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
Fixed an issue where the escd process caused a memory leak when session resiliency was enabled on the firewall.
## PAN-304756
## PAN-265900
Fixed an issue where the firewall stopped responding due to a tund process or SD-WAN process restart.
## PAN-265742
Fixed an issue on the Panorama web interface where the **OK** button on the GlobalProtect gateway configuration dialog box was not clickable.
## PAN-265686
Fixed an issue where the GlobalProtect portal logged passwords in cleartext.
## PAN-264249
Fixed an issue on the firewall where SNMP queries timed out when using SNMP.
## PAN-264246
Fixed an issue where the Authentication Portal did not work properly with session cookies when the request to the portal contained the header Sec-Fetch-Site=cross-site.
## PAN-263973
Fixed an issue where log collectors had a low incoming log rate.
## PAN-263843
```caveat
This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
VM-Series firewalls only
```
After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
Fixed an issue where the firewall received no-license packet buffers instead of memory based packet buffer numbers.
## PAN-303959
## PAN-263749
Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
Fixed an issue where disk space that was used by file descriptors was not freed, which caused the root partition to become full and Panorama to be inaccessible.
## PAN-297775
The wrong vsys is referenced under Visible Virtual System after every local firewall commit (auto-commit, commit, content install) if the display name of the vsys matches another vsys ID (for example, the vsys2 display name is vsys1). The incorrect vsys reference causes inter-vsys routing to fail.
**Workaround**: Change the vsys display name so that it doesn't reference an existing vsys ID.
## PAN-297610
A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
## PAN-297295
## PAN-263674
```caveat
VM-Series firewalls in Microsoft Azure environments only
VM-Series firewalls in HA configurations only
```
After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
Fixed an issue where the firewall rebooted due to multiple HA failovers.
**Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
## PAN-263291
- D3_v2/DS3_v2 to D8ds_v5
- D4_v2/DS4_v2 to D8ds_v5
- D5_v2/DS5_v2 to D16ds_v5
Fixed an issue where Microsoft Outlook did not work as expected when the GlobalProtect clientless VPN was configured.
Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
## PAN-263287
## PAN-295255
The PAN-COMMON-MIB.my file was updated to support new object identifiers (OID) to poll interface use via SNMP with table identifiers.
Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
## PAN-263270
## PAN-293673
Fixed an issue where, after a commit was performed from Strata Cloud Manager, the SD-WAN configuration containing BGP routes did not display on the hub firewall.
When the firewall generates a high volume of logs and attempts to export these logs to an FTP server, it may consume excessive memory leading to all PAN-OS processes crashing.
## PAN-262946
## PAN-292344
Fixed an issue on the firewall where logging in via the CLI or web interface did not work due to increased memory usage.
When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
## PAN-261936
## PAN-291716
Fixed an issue where WildFire submission logs were not displayed when filtered by **Sender Address**.
## PAN-261673
```caveat
This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
VM-Series firewalls on Microsoft Azure environments only
```
During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
Fixed an issue where, when Accelerated Networking was enabled, traffic was dropped because of the flow_parse_ip_hdr counter related to an Nvidia driver issue.
## PAN-291288
## PAN-261602
Fixed an issue where GlobalProtect Decryption logs were not forwarded to Panorama.
## PAN-260842
A CLI command was introduced to address an issue where TCP packets were out of order.
## PAN-260796
Fixed an issue where servers were not accessible through an active SSL GlobalProtect VPN tunnel until a new connection was established or the session was cleared on the firewall.
## PAN-260752
Fixed an issue where the firewall did not support TLSv1.3 in the Clientless VPN, which caused the portal page to not load.
## PAN-260604
Fixed an issue where the firewall displayed inaccurate throughput utilization stats in NetFlow analyzer tools.
## PAN-260564
Fixed an issue on firewalls in HA configurations where a network loop was detected by switches after suspending HA on the active firewall.
## PAN-260546
```caveat
This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
PA-440 firewalls only
```
A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
Fixed an issue where the system clock reset to the epoch date and time after 8 to 12 weeks of shelf life or no power.
## PAN-290996
## PAN-260316
Fixed an issue where the all_task process stopped responding and the firewall rebooted.
## PAN-260290
Fixed an issue for fixed model licenses to support new content size requirements by reducing the total sessions supported to be equivalent to their flex memory counterpart
## PAN-260279
Fixed an issue where selective push operations failed with the error message: Failed to generate selective push configuration. Schema validation failed. Please try a full push.
## PAN-259910
Fixed an issue where the firewall reported the same value over consecutive SNMP polls when asynchronous mode was enabled.
## PAN-259870
```caveat
This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
PA-7000b firewalls only
```
When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
Fixed an issue where Luna Network Hardware Security Modules (HSM) did not work after an upgrade or downgrade.
## PAN-290088
## PAN-259767
When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
Fixed an issue where GlobalProtect users were unable to connect when the option **Block sessions if the certificate was not issued to the authenticating device** was enabled in the certificate profile.
## PAN-289102
## PAN-259727
```caveat
PA-7500 Series, PA-5410, PA-5420, PA-5430, PA-5440, PA-5445, PA-3400 Series, PA-1400 Series, PA-400 Series, VM-Series, and CN-Series firewalls only
Panorama appliances in HA configurations only
```
A race condition issue leads to a dataplane restart when a predict session is hit at the moment when it's timing out.
Fixed an issue where Panorama became unresponsive and displayed a 504 gateway timeout error when accessing the web interface or the CLI.
## PAN-288930
## PAN-258996
Fixed an issue where the firewall displayed the SFP ports as PowerDown when the SFP transceiver was removed and reinserted or the port was shut down and brought back up on the peer device.
## PAN-258912
```caveat
(PAN-OS 10.2.13-h7 only) This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
PA-7000b firewalls only
```
When ACE (App-ID Cloud Engine) is enabled, traffic from cloud applications might intermittently match an incorrect **cloud-apps** policy rule.
Fixed an issue where the firewall web interface displayed an incorrect HSM client version when the client was upgraded to version 7.2.0.220.
## PAN-288097
## PAN-258570
Fixed an issue where the firewall might reboot unexpectedly due to the varrcvr process progressively using more memory when WildFire file forwarding is handling PE files.
## PAN-258166
```caveat
Firewalls in HA configurations only
PA-220 firewalls only
```
Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
Fixed an issue where the root partition frequently reached 100%.
## PAN-287803
Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
To address this issue, use one of the following workarounds:
- Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
- Disable the accumulation proxy using the debug dataplane set ssl-decrypt accumulate-client-hello disable yes CLI command.
## PAN-287056
## PAN-257736
```caveat
This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
PA-5450 firewalls only
```
A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
Fixed an issue where traffic to benign applications was was impacted by holding TCP sequential segments for MLC inspection and not releasing the full chain after a benign verdict was received.
## PAN-286306
## PAN-257601
```caveat
This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
PA-5450 firewalls only
```
When getting transceiver information from ESCC for SFP 25G modules, the transceiver code incorrectly displays Unknown instead of 25GBase-SR.
Fixed an issue where Networking Cards (NC) experienced an internal link fault which caused path monitoring failure on the Dataplane Processing Card (DPC).
## PAN-286255
## PAN-257327
```caveat
This issue affects PAN-OS 10.2.13-h5 This issue is now resolved. See PAN-OS 10.2.13-h7 Addressed Issues.
PA-5440 firewalls only
```
When a firewall receives an unexpected termination request for certain SSL sessions , NGFW dataplane might experience a slow buffer resource leak.
Fixed an issue where a failover event occurred unexpectedly on the firewall.
**Workaround**: Disable accumulation proxy on the NGFW.
## PAN-256560
## PAN-286231
Fixed an issue where exporting a **Custom Report** to CSV format did not display the full report if it contained non-ASCII characters.
When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
## PAN-256115
This issue is more likely to occur in the following scenarios:
Fixed an issue where, after replacing a Panorama appliance or log collector, the secondary Panorama appliance or log collector displayed a **disconnected** status for the inter-log collector connection.
- When you run **Commit and Push** operations as a single action.
- When you trigger multiple parallel commit-all jobs at the same time.
- Device groups and templates have different configuration synchronization versions.
## PAN-255653
**Workaround:** Perform one of the following steps:
Fixed an HA failover issue where, when Management Processing Card (MPC) or Base Card (BC) failures occurred, the HA link went down, which caused fpp-down events on one firewall.
- Perform commit and push as two separate, sequential steps.
- Perform a full push instead of selective push.
## PAN-255190
## PAN-285894
Fixed an issue where the TCP timeout value was reflected incorrectly when using application override for a custom application in TAP mode.
## PAN-253829
Fixed an issue where the CLI command show running security-policy timed out when the Security policy was large.
## PAN-252300
Fixed an issue where you were unable to select device groups in the push scope for user accounts.
## PAN-252270
Fixed an issue on the firewall where changes were incorrectly applied after a reboot or a restart of the configd process.
## PAN-251385
Fixed an issue where the configd process stopped responding when processing system logs.
## PAN-251035
Fixed an issue where selective push operations did not push certificate changes to the firewall.
## PAN-250928
```caveat
This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
PA-5450 firewalls in active/active HA configurations only
```
If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
Fixed an issue where firewall traffic was silently dropped when sent to the peer owner.
**Workaround:** Disable the Preserve Pre-NAT feature using the set deviceconfig setting preserve-prenat-feature no CLI command.
## PAN-250585
## PAN-285941
Fixed an issue where the firewall CPU use increased after upgrading from PAN-OS 10.2.4-h4 to PAN-OS 10.2.8 due to a change in system resource reporting by the REST API.
## PAN-247857
```caveat
This issue is now resolved. See PAN-OS 10.2.16 Addressed Issues
PA-7050 firewalls in HA configurations only
```
When netflow is enabled, the logrcvr process might get stuck, resulting in the local logging and log forwarding to stop functioning. Running debug log-receiver queue-stats on the CLI will show the "Logs discarded (queue full)" field incrementing over time.
Fixed an issue on the firewall where a dataplane process restarted when updating the routing table.
## PAN-284073
The firewall web interface becomes inaccessible and commits fail.
## PAN-284067
A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
**Workaround:** Avoid using the CLI command: show running application statistics.
## PAN-284066
## PAN-247190
```caveat
This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
VM-Series firewalls only
```
After an upgrade, the IF-MIB::ifInErrors SNMP polled values display errors that don't match the results from the show interface CLI command.
Fixed an issue where the firewall was unable to connect to Panorama after manually uploading the license key.
## PAN-283467
## PAN-246699
Fixed an issue on Panorama where **Rule Usage** and **Apps Seen** under Security policy rules stopped incrementing.
## PAN-244039
```caveat
PA-3400 Series firewalls only
PA-5450 firewalls only
```
The firewall might unexpectedly reboot and enter maintenance mode due to a ctd-agent out-of-memory (OOM) condition when undergoing advanced services load testing with a high volume of IoT EAL log forwarding.
Fixed an issue where the firewall dropped packets when attempting to reuse a TCP session.
**Workaround:** Limit the number of EAL logs generated by the firewall using the following CLI command: debug iot eal key-value EAL_PENDING_BYTES=1000.
## PAN-243235
## PAN-283331
Fixed an issue where Panorama stopped responding and rebooted repeatedly after an upgrade.
## PAN-242479
Fixed an issue where a high number of packets caused high packet descriptors on the firewall when handling EtherIP traffic.
## PAN-241022
Fixed an issue where rib-out routes were not displayed due to the next hop of BGP local routes not getting matched with export filters.
## PAN-241004
Fixed an issue where DNS Proxy dropped client requests of the type ns for a root domain.
## PAN-240990
Fixed an issue where l3svc.py displayed incorrect logs.
## PAN-239165
Fixed an issue where adding an interface in a route filter resulted in an OSPF LSA Type-5 packet check failure, which caused redistributed routes to be removed.
## PAN-238610
Fixed an issue with the Panorama Virtual Appliance where, after the mgmtsrvr restarted on the passive appliance, stale IP address tags were pushed to the connected firewalls with the message clear all registered ip addresses.
## PAN-237246
Fixed an issue where the all_pktproc process repeatedly restarted, which caused the firewall to go into a nonfunctional state.
## PAN-233965
Fixed an issue where the tund process stopped responding, which caused push operation to managed firewalls or making changes to local firewalls to fail.
## PAN-232530
Fixed an issue where the useridd process ran out of memory and restarted when the number of user or user groups exceeded the threshold.
## PAN-229686
Fixed an issue where eBGP remained in an idle state after disabling and enabling BGP configurations.
## PAN-229526
Fixed an issue where the mprelay process stopped responding due to a netflow session refresh taking longer than expected to complete.
## PAN-224472
Fixed an issue where the TCP timeout did not refresh for sessions using challenge-ACK, which caused the session to timeout.
## PAN-222590
Fixed an issue where a semicolon appeared at the end of file names of data filtering logs.
## PAN-218873
Fixed an issue where a HIP mask was reused when an existing IP address user mapping was updated by a new IP address user mapping that had a different username but the same IP address.
## PAN-218279
Fixed an issue on Panorama where hostname variables displayed as **unknown** when exporting template or template stack variables in CSV format.
## PAN-214122
Fixed an issue where the ikemgr process stopped responding when processing a high number of IKEv2 SA requests.
## PAN-213045
```caveat
This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
WF-500-B appliances only
```
Selective pushes to managed devices fail when the **User ID Master Device** is configured.
Fixed an issue where the WildFire appliance failed to fetch device certificates due to a syntax error in the system database format.
## PAN-282236
## PAN-195661
The firewall doesn't reassemble IPv6 packets correctly after they are fragmented.
Fixed an issue where the firewall did not insert the IP address tag into the dynamic address group after a device server restart, which caused traffic that matched the dynamic address group Security policy rule base failed.
## PAN-281370
## PAN-193285
The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
Fixed an issue where the policy optimizer feature did not add entries back to the mongodb database after removing them during an upgrade or downgrade.
## PAN-279901
## PAN-188998
When decryption is enabled, segmented Client Hello packets can cause website access issues and memory leaks under the following conditions:
- The segmented Client Hello packets arrive out-of-order
- The segmented Client Hello packets arrive out-of-order and can be reassembled into a complete Client Hello when the first contiguous segment is formed by NGFW
- The first segment of the Client Hello packets is less than 5 bytes
- A decryption policy rule excludes this traffic from decryption and a Security policy rule (URL filtering) denies this session
## PAN-279746
```caveat
(PAN-OS 10.2.13-h1 through PAN-OS 10.2.13-h4) This issue is now resolved. See PAN-OS 10.2.13-h5 Addressed Issues.
```
An SSL/TLS Client Hello may not be transmitted out of the firewall if the Client Hello arrives in multiple TCP segments and the traffic is not subject to SSL decryption (for example, SMTP over SSL).
## PAN-279604
```caveat
(PAN-OS 10.2.13-h3 only) This issue is now resolved. See PAN-OS 10.2.13-h4 Addressed Issues.
```
The scheduled SaaS application usage reports are incorrectly generated and only the login page appears instead of the intended report content.
## PAN-275077
```caveat
(PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
```
DNS Security intermittently logs malicious domain URLs as alert instead of taking a **sinkhole** action, even when configured to sinkhole malicious DNS domains.
## PAN-270849
```caveat
This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
```
The configd process leaks a small amount of memory in every commit.
## PAN-269106
```caveat
(PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
```
When using a cloud-based ML detection engine (MICA), the wifclient might crash during server cert verification for MICA gRPC connections and cause the dataplane to restart. On certain platforms, this might cause the firewall to reboot.
**Workaround**: Disable CRL using the following CLI command:debug iot eal key-value PAN_ICD_SERVER_CERT_USE_CRL=False
## PAN-269052
```caveat
(PAN-OS 10.2.13-h4 and later 10.2.13 releases) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
```
Traffic might be blocked by a URL Filtering profile that isn't associated with the Security policy rule that the traffic matches.
## PAN-268815
```caveat
(PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.13-h5 Addressed Issues.
```
When using IoT Security, the wifclient might exit multiple times causing the firewall to reboot.
**Workaround**: Uninstall the IoT Security license and disable **Enable enhanced application logging** (**Device** > **Management** > **Cloud Logging** > **Cloud Logging Settings**).
## PAN-266900
In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
## PAN-262287
```caveat
This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
```
Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
## PAN-261429
```caveat
This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
```
The command show auth radius-require-msg-authentic might return no output.
## PAN-260851
From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
## PAN-259769
GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
## PAN-237106
LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
- db-serialno can be at most 40 characters
- db-serialno is invalid
**Workaround:**
To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
**Delete certificate information**:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
**Revoke satellite certificates**:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
## PAN-234015
The X-Forwarded-For (XFF) value is not displayed in traffic logs.
## PAN-223365
The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
**Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
admin debug elasticsearch es-restart all
## PAN-229865
Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
**Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
## PAN-223677
```caveat
PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
```
By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
## PAN-222586
On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
## PAN-221775
A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
## PAN-213746
On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
## PAN-213119
PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
show -> dis-block-table is unexpected
## PAN-212889
```caveat
This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
```
On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
## PAN-212533
Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
## PAN-211531
On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
## PAN-209288
Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
## PAN-208622
A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
## PAN-204689
Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
- **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
- **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
- **Allow User to Uninstall GlobalProtect App****Allow with Password**
## PAN-196758
On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
## PAN-196504
License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
## PAN-194996
When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
**Workaround**: Retry the operation.
## PAN-194519
```caveat
PA-5450 firewall only
```
Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
## PAN-194515
```caveat
PA-5450 firewall only
```
The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
**Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
## PAN-194424
```caveat
PA-5450 firewall only
```
Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
**Workaround:** Restart the log receiver service by running the following CLI command:
debug software restart process log-receiver
## PAN-194202
```caveat
PA-5450 firewall only
```
If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
## PAN-190727
```caveat
PA-5450 firewall only
```
Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
## PAN-189111
After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
## PAN-189076
On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
**Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
## PAN-188358
After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
## PAN-187685
On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
**Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
## PAN-187643
If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
**Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
## PAN-187612
On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
- Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
- Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
**Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
admin > request plugins dlp reset.
## PAN-187407
The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
## PAN-187370
On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
**Workaround**: Do not use a logical router instance with no interfaces bound to it.
## PAN-186283
Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
**Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
## PAN-186282
On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
**Workaround:** Reboot the Panorama HA pair.
## PAN-184406
Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
**Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
## PAN-183404
Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
## PAN-181933
If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
## PAN-181823
On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
## PAN-180661
On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
## PAN-180104
When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
**Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
## PAN-178194
A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
**Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
- Define URL exceptions for specific web sites—
admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
- Configuration settings for each inline ML model—
admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
## PAN-177455
PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
## PAN-175915
When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
## PAN-174982
In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
## PAN-172274
When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
**Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
## PAN-171938
No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
Fixed an issue where the firewall logged excessive SSL VPN debug information.