Processed new reference files

This commit is contained in:
2026-06-18 08:30:30 -05:00
parent 5202196f2d
commit 51aa74d461
26 changed files with 925 additions and 66 deletions
@@ -34,15 +34,15 @@ Fixed an issue where, when the GlobalProtect app was installed on Windows device
## GPC-18426
Fixed an issue where when the GlobalProtect app was configured with the Disable GlobalProtect set to Allow with Ticket, the app did not display the correct Disable Duration time.
Fixed an issue where when the GlobalProtect app was configured with the **Disable GlobalProtect** set to **Allow with Ticket**, the app did not display the correct Disable Duration time.
## GPC-18336
Fixed an issue where the GlobalProtect app got automatically connected after a system reboot even though the connection method configured was On-Demand.
Fixed an issue where the GlobalProtect app got automatically connected after a system reboot even though the connection method configured was **On-Demand**.
## GPC-18318
Fixed an issue where, when the GlobalProtect app was connected to the internal gateway, the app displayed the message as Connected - Inter.... instead of Connected - Internal.
Fixed an issue where, when the GlobalProtect app was connected to the internal gateway, the app displayed the message as **Connected - Inter....** instead of **Connected - Internal**.
## GPC-18281
@@ -54,7 +54,7 @@ Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe
## GPC-18230
Fixed an issue where, when the user entered credentials during SAML authentication after the set internal login timer, the app displayed an authentication failed message without providing the reason. The Retry button on the app web interface did not work properly when using an embedded browser for authentication. The Retry button was not fully visible on the embedded browser.
Fixed an issue where, when the user entered credentials during SAML authentication after the set internal login timer, the app displayed an authentication failed message without providing the reason. The **Retry** button on the app web interface did not work properly when using an embedded browser for authentication. The **Retry** button was not fully visible on the embedded browser.
## GPC-18175
@@ -98,7 +98,7 @@ Fixed an issue where the GlobalProtect HIP check did not detect McAfee Total Pro
## GPC-18036
Fixed an issue where, when the No direct access to local network option was enabled on the GlobalProtect app with access routes excluded from the GlobalProtect VPN tunnel, the feature did not work as expected when Endpoint Traffic Policy Enforcement was enabled.
Fixed an issue where, when the **No direct access to local network** option was enabled on the GlobalProtect app with access routes excluded from the GlobalProtect VPN tunnel, the feature did not work as expected when Endpoint Traffic Policy Enforcement was enabled.
## GPC-17936
@@ -106,15 +106,15 @@ Fixed an issue where the Conditional Connect method did not work as expected and
## GPC-17921
Fixed an issue where, when the language was set to Japanese, the time to connect was not displayed properly when Disconnect Timeout for the app was configured.
Fixed an issue where, when the language was set to Japanese, the time to connect was not displayed properly when **Disconnect Timeout** for the app was configured.
## GPC-17896
Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: Cannot Verify Server Certificate of Gateway.
Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: **Cannot Verify Server Certificate of Gateway**.
## GPC-17816
Fixed an issue ehere after entering CIE SAML authentication credentials to refresh an expired explicit proxy token or cookie when connected in Tunnel and Proxy mode or proxy mode, the GlobalProtect app got stuck while retrieving the portal configuration.
Fixed an issue ehere after entering CIE SAML authentication credentials to refresh an expired explicit proxy token or cookie when connected in [Tunnel and Proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-tunnel-and-proxy-mode) or [proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-proxy-mode), the GlobalProtect app got stuck while retrieving the portal configuration.
## GPC-17795
@@ -126,7 +126,7 @@ Fixed an issue where, when the GlobalProtect app was installed on devices runnin
## GPC-17762
Fixed an issue when the GlobalProtect app was configured with the option Allow User to Disable GlobalProtect App with comment, the option did not work as expected.
Fixed an issue when the GlobalProtect app was configured with the option **Allow User to Disable GlobalProtect App** with comment, the option did not work as expected.
## GPC-17748
@@ -138,15 +138,15 @@ Fixed an issue where, when the GlobalProtect app was connected through the Prism
## GPC-17728
Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: Cannot Verify Server Certificate of Gateway.
Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: **Cannot Verify Server Certificate of Gateway**.
## GPC-17460
Fixed an issue where, when the GlobalProtect app was installed on Windows 10 or 11 devices, and when the user tried to authenticate using SAML authentication, the app did not display the Term of Use pop-up on the Welcome page properly.
Fixed an issue where, when the GlobalProtect app was installed on Windows 10 or 11 devices, and when the user tried to authenticate using SAML authentication, the app did not display the **Term of Use** pop-up on the **Welcome** page properly.
## GPC-17398
Fixed an issue where the GlobalProtect app SettingsConnection tab did not display the Assigned IP Address(es) and Gateway IP Address properly.
Fixed an issue where the GlobalProtect app **Settings** > **Connection** tab did not display the **Assigned IP Address(es)** and **Gateway IP Address** properly.
## GPC-17206
@@ -154,7 +154,7 @@ Fixed an issue where, when Internal Host Detection (IHD) was enabled but failed
## GPC-17161
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app failed to reconnect and continued to stay in the Connecting state after the device woke up from Modern Standby mode.
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app failed to reconnect and continued to stay in the **Connecting** state after the device woke up from Modern Standby mode.
## GPC-17099
@@ -162,7 +162,7 @@ When the GlobalProtect app for Windows is upgraded to version 6.0.5, devices wit
## GPC-17001
Fixed an issue where, when the GlobalProtect app was installed on devices running on macOS, the app did not display the Connect button and Refresh Connection button properly.
Fixed an issue where, when the GlobalProtect app was installed on devices running on macOS, the app did not display the **Connect** button and **Refresh Connection** button properly.
## GPC-16978
@@ -170,7 +170,7 @@ Fixed an issue where the GlobalProtect app took a long time to establish a conne
## GPC-16851
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not try to auto-connect to the gateway after exceeding the Disable Timeout Value.
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not try to auto-connect to the gateway after exceeding the **Disable Timeout Value**.
## GPC-16397
@@ -186,7 +186,7 @@ Fixed an issue where, when the GlobalProtect app was installed on devices runnin
## GPC-15968
Fixed an issue where the GlobalProtect app was stuck in Connecting state when users failed to authenticate with SAML and using an embedded browser. Users were unable to disconnect the app and had to reboot the device.
Fixed an issue where the GlobalProtect app was stuck in **Connecting** state when users failed to authenticate with SAML and using an embedded browser. Users were unable to disconnect the app and had to reboot the device.
## GPC-15262
@@ -18,7 +18,7 @@ Fixed an issue where users were unable to connect to the GlobalProtect portal an
## GPC-19002
Fixed an issue where the GlobalProtect app did not display the Connect button when the user clicked the Get Started button after the app installation through Jamf.
Fixed an issue where the GlobalProtect app did not display the **Connect** button when the user clicked the **Get Started** button after the app installation through Jamf.
## GPC-18991
@@ -62,7 +62,7 @@ Fixed an issue where the prelogon connect method failed on the gateway prelogin
## GPC-19587
Fixed an issue where the user could not login with Okta on macOS when Endpoint Traffic Policy Enforcement was set to All traffic .
Fixed an issue where the user could not login with Okta on macOS when Endpoint Traffic Policy Enforcement was set to **All traffic**.
## GPC-19581
@@ -186,7 +186,7 @@ Fixed an issue where Login Lifetime was incorrectly translated on the French ver
## GPC-19060
Fixed an issue where the app Settings -> Connection tab did not display the connection status when the app was changed from a non-tunneled gateway to a tunneled gateway.
Fixed an issue where the app Settings -> Connection tab did not display the connection status when the app was changed from a non-tunneled gateway to a tunneled gateway.
## GPC-19044
@@ -130,7 +130,7 @@ Fixed an issue where pre-logon failed when the computer was rebooted, when the m
## GPC-20080
Fixed an issue where the GlobalProtect logs displayed different event messages for Windows and macOS devices when the Allow User to Disable GlobalProtect App was set to Allow with Passcode for the GlobalProtect app.
Fixed an issue where the GlobalProtect logs displayed different event messages for Windows and macOS devices when the **Allow User to Disable GlobalProtect App** was set to **Allow with Passcode** for the GlobalProtect app.
## GPC-20060
@@ -122,7 +122,7 @@ Fixed an issue where the HIP report generation was taking longer than the 'Max W
## GPC-20771
Fixed an issue where GlobalProtect 6.2 users on Windows 11(ARM & Intel) devices cannot connect to GlobalProtect due to "The Parameter is incorrect" error.
Fixed an issue where GlobalProtect 6.2 users on Windows 11(ARM & Intel) devices cannot connect to GlobalProtect due to "The Parameter is incorrect" error.
## GPC-20770
@@ -6,7 +6,7 @@ version: 6.2.6
## GPC-21774
Fixed an issue where the GlobalProtect ARM64 installers for 6.2.5 version did not display Digital Signatures tab.
Fixed an issue where the GlobalProtect ARM64 installers for 6.2.5 version did not display **Digital Signatures** tab.
## GPC-21721
@@ -18,15 +18,15 @@ Fixed an issue where the GlobalProtect app is stuck in the Connecting status whe
## GPC-21665
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and the app was used with Trellix Proxy Agent, the web browser displayed the following error, ERR_SOCKET_NOT_CONNECTED.
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and the app was used with Trellix Proxy Agent, the web browser displayed the following error, **ERR_SOCKET_NOT_CONNECTED**.
## GPC-21636
Fixed an issue where the users were unable to login Windows 11 using the User Principal Name (UPN) when GPCP was selected with GlobalProtect app version 6.2.4 and Interactive logon: Don't display last signed-in was enabled in their Entra ID - group policy.
Fixed an issue where the users were unable to login Windows 11 using the User Principal Name (UPN) when GPCP was selected with GlobalProtect app version 6.2.4 and **Interactive logon: Don't display last signed-in** was enabled in their Entra ID - group policy.
## GPC-21604
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and were connected to the internal gateway, the app did not display the Disconnect option under Settings.
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and were connected to the internal gateway, the app did not display the **Disconnect** option under **Settings**.
## GPC-21413
@@ -74,7 +74,7 @@ Fixed an issue where the GlobalProtect HIP check did not detect Real time protec
## GPC-21131
Fixed an issue where the users were unable to access the Advanced Logging Settings screen of the GlobalProtect app using the ctrl + tab key combination on the keyboard. The screen reader did not announce the keyboard options correctly.
Fixed an issue where the users were unable to access the Advanced Logging Settings screen of the GlobalProtect app using the **ctrl + tab** key combination on the keyboard. The screen reader did not announce the keyboard options correctly.
## GPC-21106
@@ -94,4 +94,4 @@ Fixed an issue where all GlobalProtect portals except for the currently connecte
## GPC-18647
Fixed an issue with GlobalProtect App Log Collection feature where the user reported an issue using Report an Issue option on the GlobalProtect app and the issue was not reported as expected.
Fixed an issue with GlobalProtect App Log Collection feature where the user reported an issue using **Report an Issue** option on the GlobalProtect app and the issue was not reported as expected.
@@ -0,0 +1,45 @@
---
type: Addressed
product: GlobalProtect
version: 6.2.7
---
## GPC-22107
Fixed an issue where the GlobalProtect agent was unable to validate the server certificate after the CVE-2024-5921 remediation was applied.
## GPC-22104
Fixed an issue where the GlobalProtect HIP report failed to detect the Seqrite Endpoint Protection application, when the application was upgraded to a higher version 18.00 (14.0.0.1)
## GPC-22082
Fixed an issue where GlobaProtect did not validate certificates with 3rd parties or PKI and displayed a FIPS error.
## GPC-22079
Fixed an issue where users were unable to connect to the GlobalProtect app due to Captive Portal connectivity issues.
## GPC-22046
Fixed an issue where when the GlobalProtect app was installed on devices running macOS and the app version was upgraded to 6.2.5, end users were unable to connect the app. The app got stuck in the Connecting state and displayed the following message, “You are redirected to an embedded browser to authenticate and connect.”
## GPC-22010
Fixed an issue where loopback connection did not work when Endpoint Traffic Policy Enforcement was enabled.
## GPC-21950
Fixed an issue where the GlobalProtect connection on MacOS Sequoia 15+ was unstable.
## GPC-21778
Fixed an issue where the GlobalProtect IPSec tunnel got disconnected on GlobalProtect app version 6.2.5 when the gpupdate /force command was used to update a policy.
## GPC-21284
Fixed an issue where the GlobalProtect gateway did not receive the HIP reports from the user correctly due to which the end users were unable to access the resources even when the sessions were active.
## GPC-20592
Fixed an issue where the GlobalProtect app could not establish the tunnel and the app got stuck in the tunnel creation stage. The app displayed the following error, “ The virtual adapter was not set up correctly due to a delay.”
@@ -0,0 +1,37 @@
---
type: Addressed
product: GlobalProtect
version: 6.2.8-h11
---
## GPC-26311
Fixed an issue where GlobalProtect users were unable to submit Host Information Profile (HIP) reports, which prevented security rules requiring a HIP match from applying. This occurred when you connected to an NGPA gateway using a dual-stack network, such as a mobile hotspot. With this fix, GlobalProtect successfully submits HIP reports regardless of your network configuration.
## GPC-25946
Fixed an issue where your GlobalProtect client did not send Host Information Profile (HIP) check and report messages after you established a connection to the gateway. This occurred even when a HIP report was generated shortly before the connection, which could have impacted security posture assessment. With this fix, your GlobalProtect client now correctly sends HIP check and report messages after establishing a connection.
## GPC-25776
Fixed an issue where GlobalProtect clients displayed an incorrect "Connecting" status after a GlobalProtect Portal or Gateway authentication failure, specifically when "Portal auth failed but SAML/CAS auth is successful". This misleading status persisted even though the connection had actually failed, preventing users from understanding the true connection state.
## GPC-25541
Fixed an issue where MacOS GlobalProtect client version 6.2.8-416 was unable to connect to the GlobalProtect gateway, getting stuck in a connecting state.
## GPC-25490
(MacBook devices) Fixed an issue where your GlobalProtect enabled device lost internet access after returning from hibernation. This occurred when your computer completely lost network connectivity, requiring a restart to restore internet access. With this fix, your device maintains network connectivity after resuming from hibernation.
## GPC-25394
Fixed an issue where your traffic continued to pass through the GlobalProtect tunnel interface after you disconnected GobalProtect, preventing it from reverting to your local interface. With this fix, your traffic properly reverts to the local interface after GlobalProtect disconnects.
## GPC-25320
Fixed an issue where GlobalProtect intermittently appeared in the foreground of your user session. This occurred even when you configured GlobalProtect for on-demand connections and were not actively trying to connect, causing it to overshadow other applications. With this fix, GlobalProtect remains in the background until you actively initiate a connection.
## GPC-25280
Fixed an issue where GlobalProtect clients on macOS devices would intermittently get stuck in a "Connecting" state for several minutes after waking from modern standby. This occurred due to a race condition between DNS proxy reconfiguration and the VPN connection process during wake from sleep, where the macOS DNS proxy would temporarily stop and restart, causing the PanGPS service to time out when attempting to send DNS configuration commands. This led to repeated connection failures until the DNS proxy fully stabilized, a condition that was exacerbated by the presence of multiple network extensions on the macOS device.
@@ -30,13 +30,12 @@ Fixed an issue where GlobalProtect prompted for credentials instead of using aut
## GPC-22522
Fixed an issue where, after upgrading from GlobalProtect app version 6.1.2 to 6.2.6, external users on Windows 11 computers with multiple Azure Entra accounts were unable to authenticate to the portal using SAML with Azure Entra as the Identity Provider (IdP). The new WebView2 embedded browser automatically used the user's default Windows credential for Single Sign-On (SSO), preventing them from selecting the correct account for authentication.To resolve this issue a new registry key 'entra-sso' has been introduced. You can add the registry key using two methods and set it to no to disable SSO.For pre-deployment, use msiexec.exe /i globalprotect64.msi ENTRASSO="no"Add key entra-sso and set it to nounder HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings.
Fixed an issue where, after upgrading from GlobalProtect app version 6.1.2 to 6.2.6, external users on Windows 11 computers with multiple Azure Entra accounts were unable to authenticate to the portal using SAML with Azure Entra as the Identity Provider (IdP). The new WebView2 embedded browser automatically used the user's default Windows credential for Single Sign-On (SSO), preventing them from selecting the correct account for authentication.To resolve this issue a new registry key 'entra-sso' has been introduced. You can add the registry key using two methods and set it to no to disable SSO.
For pre-deployment, use msiexec.exe /i globalprotect64.msi ENTRASSO="no"
- For pre-deployment, use **msiexec.exe /i globalprotect64.msi ENTRASSO="no"**
- Add key **entra-sso** and set it to **no**under **HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings**.
Add key entra-sso and set it to nounder HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings.
If the entra-sso key does not exist under the above path, the GlobalProtect app's default behavior is to Allow Entra SSO.
If the **entra-sso** key does not exist under the above path, the GlobalProtect app's default behavior is to **Allow** Entra SSO.
## GPC-22066
@@ -10,11 +10,11 @@ Fixed an issue where GlobalProtect users were not automatically prompted for aut
## GPC-23520
Fixed an issue where new GlobalProtect users were unable to connect to the GlobalProtect app. The app got stuck in Connecting stage and stopped working when redirected to the embedded browser.
Fixed an issue where new GlobalProtect users were unable to connect to the GlobalProtect app. The app got stuck in **Connecting** stage and stopped working when redirected to the embedded browser.
## GPC-23496
Fixed an issue where the GlobalProtect app's Connect button did not work as expected preventing users from connecting or changing gateways.
Fixed an issue where the GlobalProtect app's **Connect** button did not work as expected preventing users from connecting or changing gateways.
## GPC-23440
@@ -26,11 +26,11 @@ Fixed an issue where, when the GlobalProtect app was installed on devices runnin
## GPC-23432
Fixed an issue where the GlobalProtect app version 6.3.3 intermittently got stuck on the finding best gateway status
Fixed an issue where the GlobalProtect app version 6.3.3 intermittently got stuck on the **finding best gateway** status
## GPC-23365
Fixed an issue where, when the GlobalProtect app was installed on Windows machines, the app intermittently disconnected and then reconnected with the error message Failed to create exclude route.
Fixed an issue where, when the GlobalProtect app was installed on Windows machines, the app intermittently disconnected and then reconnected with the error message **Failed to create exclude route**.
## GPC-23301
@@ -38,7 +38,7 @@ Fixed an issue where, when the GlobalProtect app 6.2.7 and later, was installed
## GPC-23263
Fixed an issue where after upgrading to GlobalProtect app version 6.3.3, the app did not save the username in the embedded browser when "Save Username was enabled.
Fixed an issue where after upgrading to GlobalProtect app version 6.3.3, the app did not save the username in the embedded browser when "**Save Username** was enabled.
## GPC-23218
@@ -54,7 +54,7 @@ Fixed an issue where the GlobalProtect app intermittently stopped sending HIP re
## GPC-22979
Fixed an issue where, after upgrading to GlobalProtect app version 6.2.6, the PanGPA application got stuck in Connecting 'state and then got terminated unexpectedly.
Fixed an issue where, after upgrading to GlobalProtect app version 6.2.6, the PanGPA application got stuck in **Connecting** 'state and then got terminated unexpectedly.
## GPC-22541
@@ -6,11 +6,11 @@ version: 6.2.8-h4
## GPC-23839
Fixed an issue that caused the GlobalProtect 6.3.3 HIP report to fail with the error Method: WAAPI_MID_GET_AGENT_STATE.
Fixed an issue that caused the GlobalProtect 6.3.3 HIP report to fail with the error Method: **WAAPI_MID_GET_AGENT_STATE**.
## GPC-23786
Fixed an issue where the agent-msg log (PanoramaMonitorGlobalProtect) was not generated when a user disabled the GlobalProtect app and logged out of the gateway.
Fixed an issue where the agent-msg log (**Panorama** > **Monitor** > **GlobalProtect**) was not generated when a user disabled the GlobalProtect app and logged out of the gateway.
## GPC-23760
@@ -30,7 +30,7 @@ Fixed an issue where the GlobalProtect app ignores the new gateway-generated aut
## GPC-23616
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the following error TransparentProxy: openWithLocalEndpoint failed occurred in PanNExt.log when using an IPv6 address.
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the following error **TransparentProxy: openWithLocalEndpoint failed** occurred in PanNExt.log when using an IPv6 address.
## GPC-23583
@@ -42,11 +42,11 @@ Fixed an issue where GlobalProtect clients using SAML with Ping Federate did not
## GPC-23519
Fixed an issue where GlobalProtect HIP reports on MacBooks intermittently failed with an Invalid client IP error, preventing users from accessing resources over the GlobalProtect tunnel. This issue occurred after a system network change when GlobalProtect attempted to send the HIP report to an external gateway while the tunnel was disconnected. This issue affected MacBooks running GlobalProtect version 6.2.5.
Fixed an issue where GlobalProtect HIP reports on MacBooks intermittently failed with an **Invalid client IP** error, preventing users from accessing resources over the GlobalProtect tunnel. This issue occurred after a system network change when GlobalProtect attempted to send the HIP report to an external gateway while the tunnel was disconnected. This issue affected MacBooks running GlobalProtect version 6.2.5.
## GPC-23514
Fixed an issue where, when using a screen reader on Windows or macOS, the GlobalProtect app's Settings button did not announce the available options for the end users.
Fixed an issue where, when using a screen reader on Windows or macOS, the GlobalProtect app's **Settings** button did not announce the available options for the end users.
## GPC-23488
@@ -26,11 +26,11 @@ Fixed an issue where the GlobalProtect app experienced a continuous connect-disc
## GPC-24103
Fixed an issue where the GlobalProtect app running on macOS allowed users to modify or add a new portal address after each device reboot, even when the Allow users to change portal setting was configured as No in the GlobalProtect app.
Fixed an issue where the GlobalProtect app running on macOS allowed users to modify or add a new portal address after each device reboot, even when the **Allow users to change portal** setting was configured as **No** in the GlobalProtect app.
## GPC-24048
Fixed an issue where GlobalProtect apps installed on on Dell Vostro 15 3515 laptops were unable to connect to the GlobalProtect service with the following error: Could not connect to the GlobalProtect service. If the issue persists, contact your administrator.
Fixed an issue where GlobalProtect apps installed on on Dell Vostro 15 3515 laptops were unable to connect to the GlobalProtect service with the following error: **Could not connect to the GlobalProtect service. If the issue persists, contact your administrator**.
## GPC-24037
@@ -62,7 +62,7 @@ Fixed an issue where the GlobalProtect enforcer blocked network traffic on Windo
## GPC-23525
Fixed an issue where on macOS Ventura and Sequoia, GlobalProtect app versions 6.2.6-838, 6.2.7-1047, 6.2.8, and 6.3.3, manually changing the portal address using the GlobalProtect app UI would fail and revert back to the last connected portal. This issue occurred even when Allow User to Change Portal Address was enabled in the agent configuration.
Fixed an issue where on macOS Ventura and Sequoia, GlobalProtect app versions 6.2.6-838, 6.2.7-1047, 6.2.8, and 6.3.3, manually changing the portal address using the GlobalProtect app UI would fail and revert back to the last connected portal. This issue occurred even when **Allow User to Change Portal Address** was enabled in the agent configuration.
## GPC-23394
@@ -74,7 +74,7 @@ Fixed an issue where agent disable logs were not being logged to Gateway System
## GPC-22683
Fixed an issue where tool tips were not available for the Add, Edit, and Delete buttons on the GlobalProtect application's settings page on Windows devices.
Fixed an issue where tool tips were not available for the **Add**, **Edit**, and **Delete** buttons on the GlobalProtect application's settings page on Windows devices.
## GPC-22572
@@ -26,7 +26,7 @@ Fixed an issue where GlobalProtect clients, after upgrading to versions 6.2.8-26
## GPC-24842
(macOS only) GlobalProtect crashed when you clicked Change Portal on setups that included two or more portal entries and had a preferred gateway marked.
(macOS only) GlobalProtect crashed when you clicked **Change Portal** on setups that included two or more portal entries and had a preferred gateway marked.
## GPC-24835
@@ -62,11 +62,10 @@ Fixed an error where virtual adapter is not set correctly during tunnel creation
## GPC-22297
Fixed an issue where the Customer was getting "A valid client certificate is required for authentication" even though they had a valid client certificate installed. In order to access the fix, you must do one of the following:uninstall the previous release (to remove all registry entries).manually delete the registry value "ext-key-usage-oid-for-client-cert" under "HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings" as it may contain a corrupted value.
Fixed an issue where the Customer was getting "A valid client certificate is required for authentication" even though they had a valid client certificate installed. In order to access the fix, you must do one of the following:
uninstall the previous release (to remove all registry entries).
manually delete the registry value "ext-key-usage-oid-for-client-cert" under "HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings" as it may contain a corrupted value.
- uninstall the previous release (to remove all registry entries).
- manually delete the registry value "ext-key-usage-oid-for-client-cert" under "HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings" as it may contain a corrupted value.
## GPC-22264
@@ -10,7 +10,7 @@ Fixed an issue where the GlobalProtect re-authentication prompt appeared in the
## GPC-20895
Fixed an issue where a macOS GlobalProtect app user was able to modify or add a new portal even though the portal agent configuration specified Allow User to Change Portal Address = NO and Allow user to Sign Out from GlobalProtect App = No .
Fixed an issue where a macOS GlobalProtect app user was able to modify or add a new portal even though the portal agent configuration specified **Allow User to Change Portal Address = NO** and **Allow user to Sign Out from GlobalProtect App = No**.
## GPC-20864
@@ -34,7 +34,7 @@ Fixed an issue where users unable to connect to GlobalProtect after upgrading fr
## GPC-20595
Fixed an issue where GlobalProtect users were unable to connect after upgrading to 6.2.3-270 and received a Y our internet access is blocked error during SAML authentication using the embedded browser.
Fixed an issue where GlobalProtect users were unable to connect after upgrading to 6.2.3-270 and received a Y**our internet access is blocked** error during SAML authentication using the embedded browser.
## GPC-20527
@@ -42,7 +42,7 @@ Fixed an issue where the Conditional Connect method configured for the GlobalPro
## GPC-20463
Fixed an issue where the GlobalProtect status panel is not disabled at startup when the Display Status Panel at Startup parameter is set to no.
Fixed an issue where the GlobalProtect status panel is not disabled at startup when the **Display Status Panel at Startup parameter**is set to no.
## GPC-20442
@@ -158,7 +158,7 @@ Fixed an issue where, when the GlobalProtect app was installed on Windows device
## GPC-18647
Fixed an issue where the user reported an issue using the Report an Issue option on the GlobalProtect app and the issue was not reported as expected.
Fixed an issue where the user reported an issue using the **Report an Issue** option on the GlobalProtect app and the issue was not reported as expected.
## GPC-17820
@@ -34,7 +34,7 @@ Fixed an issue where the GlobalProtect IPSec tunnel got disconnected on GlobalPr
## GPC-21774
Fixed an issue where the GlobalProtect ARM64 installers for 6.2.5 version did not display the Digital Signatures tab.
Fixed an issue where the GlobalProtect ARM64 installers for 6.2.5 version did not display the **Digital Signatures** tab.
## GPC-21771
@@ -46,7 +46,7 @@ Fixed an issue where all the added portals got deleted from the portal list exce
## GPC-21604
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and were connected to the internal gateway, the app did not display the Disconnect option under Settings.
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and were connected to the internal gateway, the app did not display the **Disconnect** option under **Settings**.
## GPC-21571
@@ -54,7 +54,7 @@ Fixed an issue where the hyperlink in HIP notification opened up in Webview2 ins
## GPC-21565
Fixed an issue where the SAML embedded browser did not remember the username after sign-out, even when the user had selected the check box Remember Me on the SAML embedded browser.
Fixed an issue where the SAML embedded browser did not remember the username after sign-out, even when the user had selected the check box **Remember Me** on the SAML embedded browser.
## GPC-21542
@@ -108,7 +108,7 @@ Fixed an issue where the GlobalProtect HIP check did not detect Real time protec
## GPC-21130
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app failed to reconnect and continued to stay in the Connecting state after the device woke up from Modern Standby mode.
Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app failed to reconnect and continued to stay in the Connecting state after the device woke up from **Modern Standby** mode.
## GPC-21106
@@ -124,7 +124,7 @@ Fixed an issue where the GlobalProtect app was installed on devices running macO
## GPC-20967
Fixed an issue where, when the GlobalProtect app was installed with the Conditional Connect method, users had to click the Connect button twice to connect to an external gateway after a system reboot.
Fixed an issue where, when the GlobalProtect app was installed with the **Conditional Connect** method, users had to click the **Connect** button twice to connect to an external gateway after a system reboot.
## GPC-20943
@@ -180,7 +180,7 @@ Fixed an issue where when Endpoint Traffic enforcement feature was enabled, cert
## GPC-18695
Fixed an issue where, when the GlobalProtect app version 6.0.7 was installed on devices running macOS, the "Allow with Passcode option did not work as expected when the user tried to disable the GlobalProtect app with the configured passcode.
Fixed an issue where, when the GlobalProtect app version 6.0.7 was installed on devices running macOS, the "**Allow with Passcode** option did not work as expected when the user tried to disable the GlobalProtect app with the configured passcode.
## GPC-18671
@@ -0,0 +1,89 @@
---
type: Addressed
product: GlobalProtect
version: 6.3.3-h12
---
## GPC-26563
Fixed an issue where your GlobalProtect client deleted the pre-defined Proxy Auto-Configuration file configuration from your client machine when it refreshed its connection. This occurred on GlobalProtect client versions 6.3.3-h9 and 6.3.3-h10. With this fix, your GlobalProtect client no longer deletes the pre-defined PAC file configuration upon connection refresh.
## GPC-26311
Fixed an issue where GlobalProtect users were unable to submit Host Information Profile (HIP) reports, which prevented security rules requiring a HIP match from applying. This occurred when you connected to an NGPA gateway using a dual-stack network, such as a mobile hotspot. With this fix, GlobalProtect successfully submits HIP reports regardless of your network configuration.
## GPC-26305
Fixed an issue where the GlobalProtect portal change option was not visible when you were in internal host detection mode. With this fix, you can now properly view and use the portal change option.
## GPC-26227
Fixed an issue where your GlobalProtect client connected to a geographically distant GlobalProtect gateway even when a closer, preferred gateway was available. This occurred when your network connection became temporarily unavailable during the GlobalProtect client's attempt to connect to the preferred gateway. With this fix, your GlobalProtect client correctly prioritizes and connects to the optimal gateway after network connectivity is restored.
## GPC-26119
Fixed an issue where, on your macOS device, you were unable to authenticate to captive portals on public Wi-Fi networks when GlobalProtect's Network Enforcer was enabled. This occurred because GlobalProtect exempted the primary Captive Network Assistant process but did not dynamically exempt the associated WebKit eXtensible Process Communication (XPC) subprocesses responsible for rendering the captive portal page, which prevented the captive portal page from loading. With this fix, GlobalProtect now correctly exempts these subprocesses, ensuring captive portals load successfully.
## GPC-25967
Fixed an issue where your GlobalProtect client experienced a significant delay in establishing a connection after your device woke up from a sleep event, preventing timely network access. With this fix, your GlobalProtect client now connects promptly after a sleep event, ensuring a smoother user experience.
## GPC-25946
Fixed an issue where your GlobalProtect client did not send Host Information Profile (HIP) check and report messages after you established a connection to the gateway. This occurred even when a HIP report was generated shortly before the connection, which could have impacted security posture assessment. With this fix, your GlobalProtect client now correctly sends HIP check and report messages after establishing a connection.
## GPC-25776
Fixed an issue where GlobalProtect clients displayed an incorrect "Connecting" status after a GlobalProtect Portal or Gateway authentication failure, specifically when "Portal auth failed but SAML/CAS auth is successful". This misleading status persisted even though the connection had actually failed, preventing users from understanding the true connection state.
## GPC-25563
Fixed an issue where the GlobalProtect proxy agent intermittently initiated proxy connections using a GET request instead of the required CONNECT request, which resulted in failures to establish connections to target websites.
## GPC-25541
Fixed an issue where MacOS GlobalProtect client version 6.2.8-416 was unable to connect to the GlobalProtect gateway, getting stuck in a connecting state.
## GPC-25490
(MacBook devices) Fixed an issue where your GlobalProtect enabled device lost internet access after returning from hibernation. This occurred when your computer completely lost network connectivity, requiring a restart to restore internet access. With this fix, your device maintains network connectivity after resuming from hibernation.
## GPC-25446
Fixed an issue where Host Information Profile (HIP) matching did not function as expected after your device resumed from modern standby. This occurred intermittently, requiring you to manually refresh to restore proper HIP matching. With this fix, HIP matching now functions correctly after your device resumes from modern standby.
## GPC-25394
Fixed an issue where your traffic continued to pass through the GlobalProtect tunnel interface after you disconnected GobalProtect, preventing it from reverting to your local interface. With this fix, your traffic properly reverts to the local interface after GlobalProtect disconnects.
## GPC-25383
Fixed an issue where GlobalProtect clients on Windows machines experienced intermittent disconnections, which self-resolved within 1-2 minutes.
## GPC-25359
Fixed an issue where the GlobalProtect client, when using the embedded browser for SAML authentication with the Cloud Authentication Service, failed to retrieve configuration from the GlobalProtect Portal. This occurred because the GlobalProtect Agent incorrectly passed the username with an additional backslash character, leading to improper encoding and subsequent failure.
## GPC-25320
Fixed an issue where GlobalProtect intermittently appeared in the foreground of your user session. This occurred even when you configured GlobalProtect for on-demand connections and were not actively trying to connect, causing it to overshadow other applications. With this fix, GlobalProtect remains in the background until you actively initiate a connection.
## GPC-25280
Fixed an issue where GlobalProtect clients on macOS devices would intermittently get stuck in a "Connecting" state for several minutes after waking from modern standby. This occurred due to a race condition between DNS proxy reconfiguration and the VPN connection process during wake from sleep, where the macOS DNS proxy would temporarily stop and restart, causing the PanGPS service to time out when attempting to send DNS configuration commands. This led to repeated connection failures until the DNS proxy fully stabilized, a condition that was exacerbated by the presence of multiple network extensions on the macOS device.
## GPC-25019
Fixed an issue where GlobalProtect App version 6.2.8-223, when configured in a non-tunnel setup with internal gateways, would stop sending Host Information Profile (HIP) reports, leading to policy drops on the firewall. This occurred because of a time alignment problem in the HIP report thread scheduler, which caused the app to incorrectly skip sending reports when the `tNextHipReportCheckSendTime` became stale, especially with longer HIP check intervals.
## GPC-24845
Fixed an issue where GlobalProtect users on Prisma Access intermittently experienced "No user mapping" issues across multiple gateways.
## GPC-24825
Fixed an issue where GlobalProtect client version 6.2.8-263 failed to transition from the pre-logon tunnel to the user tunnel after successful Windows credential entry, causing the client to remain in a 'Connecting' state and requiring a force reboot or sign-out to clear.
## GPC-24006
Fixed an issue where MacOS GlobalProtect clients, when configured for Okta authentication with Prisma Access, intermittently failed to log in after a previous log-off. This failure manifested as an "Okta device not on-line" error, caused by the GlobalProtect client's log-off process not completing gracefully, which resulted in the client service not starting correctly on subsequent login attempts.