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+2021
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<table class="table colsep rowsep table-striped">
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<!--cq:include script="../../common/tablestack.jsp" /-->
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<colgroup>
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<col style="width: 25%" />
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<col style="width: 75%" />
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</colgroup>
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<thead class="thead">
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<tr class="row">
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<th class="entry">
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<div class="p">Issue ID</div>
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</th>
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<th class="entry">
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<div class="p">Description</div>
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</th>
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</tr>
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</thead>
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<tbody class="tbody">
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27851</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect could not connect after an upgrade,
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which occurred because the GlobalProtect service sent portal
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configuration and gateway authentication requests to the portal's
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connected IP address instead of its fully qualified domain name
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(FQDN), causing certificate verification to not succeed. Users
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encountered the error "The network connection is unreachable or the
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gateway is unresponsive. Check the network connection and reconnect."
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With this fix, GlobalProtect correctly routes requests to the portal
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FQDN and connects as expected.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27846</div></td>
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<td class="entry relcol">
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<div class="p">
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(macOS devices) Fixed an issue where GlobalProtect authentication did
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not complete during the portal sign-in process, which caused users to
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encounter an "Authentication Failed" error. This occurred because the
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GlobalProtect service stopped unexpectedly during SAML authentication.
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With this fix, GlobalProtect authenticates and connects as expected.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27555</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect user connections were disconnecting
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after one hour, which occurred when the portal refresh process
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initiated and the client encountered an error during its network
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configuration update. With this fix, GlobalProtect connections now
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refresh as expected without interruption.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27513</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect intermittently did not detect the
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Real-time Protection (RTP) state of Windows Defender, which prevented
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authorized users from accessing resources when Host Information
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Profile (HIP) policies were applied. This behavior occurred after an
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upgrade of Windows Defender. With this fix, GlobalProtect properly
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detects the RTP state of Windows Defender.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27403</div></td>
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<td class="entry relcol">
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<div class="p">
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(GlobalProtect client on Windows devices using SmartCard
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authentication) Fixed an issue where the GlobalProtect client would
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unexpectedly terminate and fail to establish a connection, which was
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caused by inter-process communication issues during the authentication
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process. With this fix, the client connects as expected.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27394</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect gateway certificate verification
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would fail after a software upgrade, which prevented connections to
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the gateway. With this fix, gateway certificate verification proceeds
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as expected.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27281</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect Host Information Profile (HIP)
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checks intermittently failed with an "Invalid authentication cookie"
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error after machines woke up from modern standby, which caused traffic
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to incorrectly match policies without HIP requirements or fall through
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to default rules. With this fix, HIP checks proceed as expected, and
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traffic correctly matches policies based on HIP requirements.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27202</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect log entries for macOS agents that
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disconnected using ticket were not displayed in the Strata Cloud
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Manager Log Viewer, which led to an inconsistency in log reporting
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compared with Windows agents. With this fix, log entries for macOS
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agents are displayed correctly.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-27149</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect connections would intermittently
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stall, preventing internet access. With this fix, GlobalProtect
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connections establish and maintain properly.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26994</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where Host Information Profile (HIP) reports were not
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sent to the gateway intermittently, which resulted in issues with
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user-IP mapping. With this fix, HIP reports are sent consistently,
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ensuring accurate user-IP mapping.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26933</div></td>
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<td class="entry relcol">
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<div class="p">
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(macOS endpoints only) Fixed an issue where the GlobalProtect app
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would not connect to the GlobalProtect service after a macOS upgrade
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and a sleep-wake event. With this fix, the GlobalProtect app connects
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as expected.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26928</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the GlobalProtect client would remain in a
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connecting state after an initial authentication attempt failed, and
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would not attempt to connect to alternate gateways. With this fix, the
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GlobalProtect client now properly transitions out of the connecting
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state and attempts alternate gateways when authentication fails.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26808</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect did not detect a specific version
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of the Broadcom Endpoint Security Agent (ESA) on macOS endpoints. With
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this fix, the agent is correctly detected, and administrators can
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configure policies for it.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26790</div></td>
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<td class="entry relcol">
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<div class="p">
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(macOS devices running GlobalProtect) Fixed an issue where
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GlobalProtect would not connect, which caused users to encounter a
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"Could not connect to the GlobalProtect service" error after a macOS
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update or system reboot. This occurred because the GlobalProtect
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service would not start or would stop unexpectedly. With this fix,
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GlobalProtect connects successfully.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26780</div></td>
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<td class="entry relcol">
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<div class="p">
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(macOS devices only) Fixed an issue where GlobalProtect would get
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stuck in a connecting state after the device woke from sleep or
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reconnected to a network, which resulted from GlobalProtect attempting
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to resolve the gateway's fully qualified domain name (FQDN) using the
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tunnel's DNS instead of the local internet service provider (ISP) DNS.
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With this fix, GlobalProtect correctly uses the local ISP DNS for
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gateway FQDN resolution when disconnected.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26764</div></td>
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<td class="entry relcol">
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<div class="p">
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(GlobalProtect app on macOS devices) Fixed an issue where the
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GlobalProtect app initiated unexpected portal requests after a manual
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gateway selection. With this fix, the app behaves as expected after a
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manual gateway selection.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26699</div></td>
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<td class="entry relcol">
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<div class="p">
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(macOS only) Fixed an issue where the GlobalProtect user interface
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popover would not dismiss after a successful connection, which
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occurred because the GlobalProtect menu bar icon became inaccessible
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when hidden by the operating system. With this fix, the popover
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automatically dismisses after a successful connection.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26682</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where internet connectivity would stop working on macOS
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when the GlobalProtect client was connected to certain mobile hotspots
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that assigned IP addresses from a specific reserved range, which
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occurred because the GlobalProtect client did not properly process
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this particular IP address range used in some mobile network
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environments. With this fix, internet connectivity is maintained in
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these scenarios.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26657</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the HIP process repeatedly launched in a
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rapid-fire loop, which triggered alerts. With this fix, the process
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launches as expected.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26619</div></td>
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<td class="entry relcol">
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<div class="p">
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(GlobalProtect app on macOS only) Fixed an issue where the
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GlobalProtect app remained in a connecting state for approximately two
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minutes after a local network-extension or route-change event, which
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required a restart of the app to recover. With this fix, the
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GlobalProtect app now connects as expected after such events.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26618</div></td>
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<td class="entry relcol">
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<div class="p">
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(GlobalProtect app on macOS) Fixed an issue where the GlobalProtect
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app would fail to connect to gateways after a manual gateway
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selection. With this fix, the GlobalProtect app connects successfully
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to gateways after manual selection.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26560</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect app connections experienced a delay
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when Autonomous Digital Experience Management (ADEM) was disabled in
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the portal, which occurred because the agent continued to search for
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the ADEM configuration file. With this fix, the agent no longer
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attempts to locate the ADEM configuration file when ADEM is disabled.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26558</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where GlobalProtect App disconnect reason text was
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truncated in the user interface when the GlobalProtect Portal was
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configured with a custom disconnect reason, which prevented the full
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message from being displayed. With this fix, the user interface now
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properly displays the complete disconnect reason.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26537</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where an unauthorized user could disconnect a
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GlobalProtect connection after interrupting Security Assertion Markup
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Language (SAML) authentication during a connection refresh. With this
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fix, the Disconnect button no longer appeared for unauthorized users
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in this scenario.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26536</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the GlobalProtect client on macOS would
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intermittently become stuck in a connecting state after the system
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resumed from sleep mode, which prevented internet access even after
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disconnecting the virtual private network (VPN). With this fix, the
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client now connects as expected and allows proper network access.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26224</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the GlobalProtect client stole focus when a user
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entered a PIN for PINGID/Security Assertion Markup Language (SAML)
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authentication. With this fix, the GlobalProtect client no longer
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unexpectedly takes focus during this authentication process.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26133</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the
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<span class="ph systemoutput">DisplayVersion</span> registry key for
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GlobalProtect clients on Windows reported an incomplete version
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string, which led to other software misidentifying the installed
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GlobalProtect version. With this fix, the registry key now accurately
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reflects the full client version.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-26088</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the GlobalProtect Enforcer did not unblock
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network traffic after a GlobalProtect connection was established,
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which resulted in the blocking of traffic not explicitly excluded from
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enforcement. With this fix, the GlobalProtect Enforcer now correctly
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unblocks traffic upon successful GlobalProtect connection.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-25840</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where applications configured for split tunneling would
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not function correctly after a network transition. With this fix,
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applications would function as expected after network changes.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-25670</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the GlobalProtect app would intermittently get
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stuck in a connecting state after a laptop woke up from standby,
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preventing it from establishing a connection to the gateway. With this
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fix, the GlobalProtect agent connects successfully.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-25575</div></td>
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<td class="entry relcol">
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<div class="p">
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(macOS devices only) Fixed an issue where custom Host Information
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Profile (HIP) checks did not correctly evaluate certain system
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configuration parameters, which prevented macOS devices from matching
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the intended HIP objects. With this fix, HIP checks accurately
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evaluate the system configuration parameters.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-25567</div></td>
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<td class="entry relcol">
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<div class="p">
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Fixed an issue where the GlobalProtect Client would intermittently not
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complete Kerberos Single Sign-On (SSO) during pre-login. This occurred
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when the client did not post the Kerberos token back after receiving
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an initial authentication challenge from the portal, which prompted
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users for credentials and displayed an error message indicating an
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unreachable network or unresponsive portal. With this fix, Kerberos
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SSO now succeeds consistently.
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</div>
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</td>
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</tr>
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<tr class="row rowsep">
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<td class="entry"><div class="p">GPC-25308</div></td>
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<td class="entry relcol">
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||||
<div class="p">
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||||
Fixed an issue where the GlobalProtect app intermittently stopped
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||||
transmitting Host Information Profile (HIP) reports, which caused
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User-ID entries to be cleared and resulted in missing user-to-IP
|
||||
mappings. With this fix, the GlobalProtect app now consistently
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||||
transmits HIP reports, maintaining accurate user-to-IP mappings.
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||||
</div>
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||||
</td>
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||||
</tr>
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||||
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||||
<tr class="row rowsep">
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||||
<td class="entry"><div class="p">GPC-25219</div></td>
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||||
<td class="entry relcol">
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||||
<div class="p">
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||||
Fixed an issue where users were unable to select the GlobalProtect
|
||||
icon from the status bar on macOS.
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||||
</div>
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||||
</td>
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||||
</tr>
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||||
</tbody>
|
||||
</table>
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||||
Reference in new issue
Block a user