Add GP 6.3 known issues

2026-04-02 13:40:09 -05:00
parent 9461287076
commit 97d2e530ab
10 changed files with 284 additions and 9 deletions
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+---
+type: Known
+product: GlobalProtect
+version: 6.3.3-h3
+---
+
+## GPC-23760
+
+GlobalProtect app version 6.3.3 using SAML with the embedded browser loses cursor focus in the password field, requiring users to click in the password field before entering their password.
+
+## GPC-23149
+
+Connection via captive portal does not work in agent proxy mode when the captive portal is hosted on a non-local network.
+
+## GPC-21982
+
+IPv6 traffic on the Windows client does not follow the routing table and leaks through the physical adapter.
+
+## GPC-21694
+
+When the GlobalProtect app is installed on Windows, a Microsoft Defender SmartScreen warning is displayed:.
+
+**Workaround:**Click More Info and then click Run to proceed with the installation.
+
+## GPC-21558
+
+When the GlobalProtect app is installed on devices running on macOS and the end user enable or disable the system extensions, the GlobalProtect Enforcer feature is not working as expected.
+
+## GPC-20840
+
+Loading content or text on the SAML embedded browser can take longer than usual. This does not impact authentication.
+
+## GPC-17513
+
+When GlobalProtect is configured in [Tunnel and Proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-tunnel-and-proxy-mode) or [proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-proxy-mode), if the admin-defined PAC file has an HTTP URL, the GlobalProtect app will not download the PAC content.
+
+## GPC-17447
+
+When the GlobalProtect app is configured in [Tunnel and Proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-tunnel-and-proxy-mode), SSL VPN establishment over the proxy doesn't work.
+
+## GPC-17663
+
+In [Tunnel and Proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-tunnel-and-proxy-mode), the GlobalProtect agent tunnel does not work seamlessly when the GlobalProtect app and the third-party VPN are configured to use overlapping IP subnets.
+
+**Workaround:** Use GlobalProtect in [proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-proxy-mode) for better compatibility with third-party VPNs.
+
+## GPC-17555
+
+In [Tunnel and Proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-tunnel-and-proxy-mode), the GlobalProtect agent tunnel on macOS does not coexist well with Cisco Anyconnect VPN due to an IP forwarding table issue.
+
+**Workaround:** Use GlobalProtect in [proxy mode](https://docs.paloaltonetworks.com/prisma-access/administration/prisma-access-mobile-users/mobile-users-explicit-proxy/agent-based-proxy-globalprotect-proxy-mode) for better compatibility with third-party VPNs.
+
+## GPC-17854
+
+The GlobalProtect app does not prompt the users to extend the login lifetime user session when the device woke up from sleep or hibernation mode.