diff --git a/reference/GlobalProtect/addressed/6.2.1.html b/reference/GlobalProtect/addressed/6.2.1.html new file mode 100644 index 0000000..13bbf11 --- /dev/null +++ b/reference/GlobalProtect/addressed/6.2.1.html @@ -0,0 +1,706 @@ +
| Issue ID | +Description | +
|---|---|
|
+ GPC-18789
+ |
+
+
+ Fixed an issue where the GlobalProtect app took a long time to connect
+ to the gateway when the include domain list was used, while the
+ enhanced split-tunnel feature was not used.
+
+ |
+
|
+ GPC-18788
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect McAfee
+ Total Protection as an anti-malware application, which caused the
+ device to fail the HIP check.
+
+ |
+
|
+ GPC-18594
+ |
+
+
+ Fixed an issue where the GlobalProtect app was unable to send HIP
+ reports when the app was connected using IPv6.
+
+ |
+
|
+ GPC-18566
+ |
+
+
+ Fixed an issue where the GlobalProtect app incorrectly displayed the
+ gateway as internal when it was connected to an external gateway.
+
+ |
+
|
+ GPC-18528
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ the version for KES 12 (Kaspersky Endpoint Security), which caused the
+ device to fail the HIP check.
+
+ |
+
|
+ GPC-18509
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was configured with
+ the Internal Host Detection and Conditional Connect method, the app
+ did not connect to the internal network when the network was changed
+ from external to internal as it should have with the Conditional
+ Connect method enabled.
+
+ |
+
|
+ GPC-18452
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ Windows devices the app did not start right away after a system
+ reboot.
+
+ |
+
|
+ GPC-18426
+ |
+
+
+ Fixed an issue where when the GlobalProtect app was configured with
+ the Disable GlobalProtect set to
+ Allow with Ticket, the app did not
+ display the correct Disable Duration time.
+
+ |
+
|
+ GPC-18336
+ |
+
+
+ Fixed an issue where the GlobalProtect app got automatically connected
+ after a system reboot even though the connection method configured was
+ On-Demand.
+
+ |
+
|
+ GPC-18318
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was connected to the
+ internal gateway, the app displayed the message as
+ Connected - Inter.... instead of
+ Connected - Internal.
+
+ |
+
|
+ GPC-18281
+ |
+
+
+ Fixed an issue where the MSI install logs showed mutiple messages for
+ Autonomous DEM installation.
+
+ |
+
|
+ GPC-18251
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect McAfee
+ LiveSafe as an anti-malware application, which caused the device to
+ fail the HIP check.
+
+ |
+
|
+ GPC-18230
+ |
+
+
+ Fixed an issue where, when the user entered credentials during SAML
+ authentication after the set internal login timer, the app displayed
+ an authentication failed message without providing the reason. The
+ Retry button on the app web
+ interface did not work properly when using an embedded browser for
+ authentication. The Retry button was
+ not fully visible on the embedded browser.
+
+ |
+
|
+ GPC-18175
+ |
+
+
+ Fixed an issue where users were prompted to enter their credentials
+ even when the GlobalProtect app was configured for authenticating with
+ either Authentication Profile /Cookie or Client Certificate.
+
+ |
+
|
+ GPC-18173
+ |
+
+
+ Fixed an issue where the vertical scroll bar on the GlobalProtect app
+ web interface did not work properly when users tried to select the
+ certificate from the drop-down.
+
+ |
+
|
+ GPC-18171
+ |
+
+
+ Fixed an issue where users were unable to select the external gateway
+ manually when connected to the internal network. The GlobalProtect
+ stayed in Connecting state and
+ users had to manually disconnect the connection and connect to the
+ internal network to exit the
+ Connecting state.
+
+ |
+
|
+ GPC-18167
+ |
+
+
+ Fixed an issue where the GlobalProtect app displayed the Prisma Access
+ gateways that are not set for manual selection.
+
+ |
+
|
+ GPC-18146
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ Windows devices, the GlobalProtect HIP check did not detect the
+ correct details for Cortex XDR, which caused the device to fail the
+ HIP check.
+
+ |
+
|
+ GPC-18135
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the GlobalProtect HIP check detected the
+ WithSecure antivirus software as XProtect, which caused the device to
+ fail the HIP check.
+
+ |
+
|
+ GPC-18107
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect McAfee
+ LiveSafe – Internet Security, which caused the device to fail the HIP
+ check.
+
+ |
+
|
+ GPC-18092
+ |
+
+
+ Fixed an issue where GlobalProtect connected to an internal gateway
+ got automatically disconnected after a certain period of time.
+
+ |
+
|
+ GPC-18073
+ |
+
+
+ Fixed an issue where the GlobalProtect app selected an unexpected
+ gateway due to a latency discrepancy seen between PanGPS and packet
+ capture.
+
+ |
+
|
+ GPC-18060
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect McAfee
+ Total Protection, which caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-18036
+ |
+
+
+ Fixed an issue where, when the
+ No direct access to local network
+ option was enabled on the GlobalProtect app with access routes
+ excluded from the GlobalProtect VPN tunnel, the feature did not work
+ as expected when Endpoint Traffic Policy Enforcement was enabled.
+
+ |
+
|
+ GPC-17936
+ |
+
+
+ Fixed an issue where the Conditional Connect method did not work as
+ expected and users had to manually connect the app when they changed
+ their network.
+
+ |
+
|
+ GPC-17921
+ |
+
+
+ Fixed an issue where, when the language was set to Japanese, the time
+ to connect was not displayed properly when
+ Disconnect Timeout for the app was
+ configured.
+
+ |
+
|
+ GPC-17896
+ |
+
+
+ Fixed an issue where users were unable to connect to GlobalProtect
+ gateway when only one external gateway was added due to the following
+ error:
+ Cannot Verify Server Certificate of Gateway.
+
+ |
+
|
+ GPC-17816
+ |
+
+
+ Fixed an issue ehere after entering CIE SAML authentication
+ credentials to refresh an expired explicit proxy token or cookie when
+ connected in
+ Tunnel and Proxy mode
+ or
+ proxy mode, the GlobalProtect app got stuck while retrieving the portal
+ configuration.
+
+ |
+
|
+ GPC-17795
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect the
+ Xcitium Enterprise, the Endpoint Protection Platform by COMODO, which
+ caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-17776
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS and GlobalProtect enforcer was configured with
+ allowed FQDNs, users were still able to access the internet and other
+ public domains.
+
+ |
+
|
+ GPC-17762
+ |
+
+
+ Fixed an issue when the GlobalProtect app was configured with the
+ option
+ Allow User to Disable GlobalProtect App
+ with comment, the option did not work as expected.
+
+ |
+
|
+ GPC-17748
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect the
+ Real-Time Protection status correctly for the CrowdStrike Falcon
+ application, which caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-17740
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was connected through
+ the Prisma Access gateway, the upload speed of the internet was
+ reduced to 2 Mbps.
+
+ |
+
|
+ GPC-17728
+ |
+
+
+ Fixed an issue where users were unable to connect to GlobalProtect
+ gateway when only one external gateway was added due to the following
+ error:
+ Cannot Verify Server Certificate of Gateway.
+
+ |
+
|
+ GPC-17460
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ Windows 10 or 11 devices, and when the user tried to authenticate
+ using SAML authentication, the app did not display the
+ Term of Use pop-up on the
+ Welcome page properly.
+
+ |
+
|
+ GPC-17398
+ |
+
+
+ Fixed an issue where the GlobalProtect app
+
+ tab did not display the
+ Assigned IP Address(es) and
+ Gateway IP Address properly.
+
+ |
+
|
+ GPC-17206
+ |
+
+
+ Fixed an issue where, when Internal Host Detection (IHD) was enabled
+ but failed to detect the internal network properly, the app failed to
+ switch to the external gateway when users switched from an internal
+ network to an external network.
+
+ |
+
|
+ GPC-17161
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the GlobalProtect app failed to reconnect and
+ continued to stay in the
+ Connecting state after the device
+ woke up from Modern Standby mode.
+
+ |
+
|
+ GPC-17099
+ |
+
+
+ When the GlobalProtect app for Windows is upgraded to version 6.0.5,
+ devices with Driver Verifier enabled and configured to monitor the PAN
+ virtual adapter driver (pangpd.sys) display the
+ DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error.
+
+ |
+
|
+ GPC-17001
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running on macOS, the app did not display the
+ Connect button and
+ Refresh Connection button properly.
+
+ |
+
|
+ GPC-16978
+ |
+
+
+ Fixed an issue where the GlobalProtect app took a long time to
+ establish a connection due to an erroneous packet capture process.
+
+ |
+
|
+ GPC-16851
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the app did not try to auto-connect to the
+ gateway after exceeding the
+ Disable Timeout Value.
+
+ |
+
|
+ GPC-16397
+ |
+
+
+ Fixed an issue where the GlobalProtect app was installed on devices
+ running macOS, a blank GlobalProtect app user interface was displayed
+ instead of the correct page.
+
+ |
+
|
+ GPC-16126
+ |
+
+
+ Fixed an issue where the GlobalProtect app did not display the
+ certificate name in the Client Certificate selection field properly.
+
+ |
+
|
+ GPC-16003
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the app was not connected when the proxy was
+ configured for Safari or Chrome.
+
+ |
+
|
+ GPC-15968
+ |
+
+
+ Fixed an issue where the GlobalProtect app was stuck in
+ Connecting state when users failed
+ to authenticate with SAML and using an embedded browser. Users were
+ unable to disconnect the app and had to reboot the device.
+
+ |
+
|
+ GPC-15262
+ |
+
+
+ Fixed an issue where when single sign-on (SSO) for Smart Cards was
+ used for authentication, users were prompted to enter a PIN instead of
+ a password on the Windows login screen.
+
+ |
+
|
+ GPC-15234
+ |
+
+
+ Fixed an issue where the app would get stuck at Connecting state while
+ trying to connect to a gateway.
+
+ |
+
|
+ GPC-15080
+ |
+
+
+ Fixed an issue where when the split tunnel was configured based on the
+ destination domain, split tunneling did not work as expected when IPv6
+ traffic exclusion was configured.
+
+ |
+
| Issue ID | +Description | +
|---|---|
|
+ GPC-19116
+ |
+
+
+ Fixed an issue where the user faced authentication issues while the
+ GlobalProtect app was attempting to refresh the explicit proxy token.
+
+ |
+
|
+ GPC-19049
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was configured in
+ hybrid mode with internal host detection, the app failed to connect
+ and continued to stay in the
+ Connecting state when users tried
+ to connect using SAML authentication.
+
+ |
+
|
+ GPC-19007
+ |
+
+
+ Fixed an issue where users were unable to connect to the GlobalProtect
+ portal and gateway after upgrading the app version to 6.2.1.
+
+ |
+
|
+ GPC-19002
+ |
+
+
+ Fixed an issue where the GlobalProtect app did not display the
+ Connect button when the user clicked
+ the Get Started button after the app
+ installation through Jamf.
+
+ |
+
|
+ GPC-18991
+ |
+
+
+ Fixed an issue where the proxy auto-configuration (PAC) files were not
+ restored as expected after a system reboot or when the user
+ disconnected the GlobalProtect app.
+
+ |
+
|
+ GPC-18964
+ |
+
+
+ Fixed an issue where the GlobalProtect tunnel got disconnected after
+ 10 minutes on the app versions 6.0.8 and 6.2.1, when the GlobalProtect
+ app was running on macOS devices and SAML authentication was used to
+ authenticate.
+
+ |
+
|
+ GPC-18861
+ |
+
+
+ Fixed an issue where the GlobalProtect MSI download was getting stuck
+ at 27%.
+
+ |
+
|
+ GPC-18471
+ |
+
+
+ Fixed an issue where, when multiple
+ wa_3rd_party_host_64.exe
+ processes persisted even after the HIP check, the GlobalProtect app
+ stopped working.
+
+ |
+
| Issue ID | +Description | +
|---|---|
| GPC-20243 | ++ Fixed an issue where, when the GlobalProtect app was used with an + embedded browser, the browser displayed ‘can't reach page’ due to a + Windows filter driver issue. + | +
| GPC-20157 | ++ Fixed an issue where the gateway location was not correctly displayed in + the Connections panel. + | +
| GPC-20143 | ++ Fixed an issue where the user was redirected to the Authentication page + twice on the default browser for both portal and gateway authentication + when SAML was configured. + | +
| GPC-19991 | ++ Fixed an issue where client certificate authentication between embedded + browser and IdP (SAML) failed. + | +
| Issue ID | +Description | +
|---|---|
| GPC-20970 | +
+
+ Fixed an issue where GlobalProtect had intermittent connectivity
+ issues on Prisma Access IP optimization enabled tenants.
+
+ |
+
| GPC-19968 | ++ Fixed an issue where the GlobalProtect agent failed to detect + Bitdefender Antivirus Plus on the Windows ARM64 platform during the HIP + check. + | +
| GPC-19924 | ++ Resolved intermittent connection issues for users accessing + GlobalProtect via an embedded browser. + | +
| GPC-19901 | ++ Fixed an issue where the GlobalProtect client for Mac users was + intermittently disconnecting and reconnecting. + | +
| GPC-19840 | ++ Fixed an issue where Mac computers did not display all gateways in the + Search Gateway tab. + | +
| GPC-19818 | ++ Fixed an issue where when the Enforcer was enabled, Jamf connect was not + working after the MacBook was rebooted. Users had to log in manually. + | +
| GPC-19784 | ++ Fixed an issue where the HIP check did not detect McAfee Premium + individual. + | +
| GPC-19753 | ++ Fixed an issue where the GlobalProtect icon could not be selected using + the keyboard. + | +
| GPC-19712 | ++ Fixed an issue where PanGPS crashed on 6.0.4 caused by invalid memory + reference. GlobalProtect did not run correctly after the system was + rebooted. + | +
| GPC-19686 | ++ Fixed an issue where translation errors were observed in the + GlobalProtect app for French localization. + | +
| GPC-19664 | ++ Fixed an issue where users were able to deploy GlobalProtect from JAMF + on Mac Sonoma, but the connection to the portal was stuck. + | +
| GPC-19659 | ++ Fixed an issue where macOS users were connected to the GlobalProtect app + before they agreed to their company’s terms of service. + | +
| GPC-19656 | ++ Resolved an issue where connecting to a GlobalProtect gateway with IPv6 + from macOS resulted in the tunnel connection dropping every 45 seconds + when Endpoint Traffic Policy Enforcement was set to All Traffic. + | +
| GPC-19630 | ++ Fixed an issue where the prelogon connect method failed on the gateway + prelogin stage. + | +
| GPC-19587 | ++ Fixed an issue where the user could not login with Okta on macOS when + Endpoint Traffic Policy Enforcement was set to + All traffic. + | +
| GPC-19581 | ++ Fixed an issue where GlobalProtect indicated that Windows firewall was + not enabled in the HIP report even though it was enabled. + | +
| GPC-19545 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, users were unable to connect to the GlobalProtect + app when they used T-Mobile iPhone hotspot. + | +
| GPC-19524 | ++ Fixed an issue where the GlobalProtect app connection failed when the + user used CAS authentication to authenticate to the app. The app + displayed the error message, "Username from CAS SSO response is + different from the input". + | +
| GPC-19513 | ++ Fixed an issue where the GlobalProtect client was trying to use the old + portal's authorization cookie to login instead of the newly migrated + portal. This happened when the user changed from secondary portal to + primary portal or vice versa without signing out. + | +
| GPC-19475 | ++ Fixed an issue where users got connection errors in an embedded browser + after the computer woke up from sleep or when the user switched + gateways. + | +
| GPC-19449 | ++ Fixed an issue where the GlobalProtect client was trying to use the old + portal's authorization cookie to login instead of the newly migrated + portal. This happened when the user changed the portal from secondary to + primary or vice versa without signing out. + | +
| GPC-19433 | ++ Fixed an issue where a small white blank page randomly popped up on the + user's screen and the focus shifted to this blank page. This issue + occurs while the computer is connected to Global Protect. + | +
| GPC-19431 | ++ Fixed an issue where interactive components in the session tray on + Windows did not receive keyboard focus and were not keyboard operable. + | +
| GPC-19418 | ++ Fixed an issue where GlobalProtect users randomly experienced issues + connecting to the gateway after their computer woke up. This occurred + when Enforce GlobalProtect for Network Access was enabled and Tunnel and + Proxy was set to agent mode. + | +
| GPC-19416 | ++ Fixed a GlobalProtect redirection issue in embedded browser. When a user + tried to connect to GlobalProtect, an error was displayed while waiting + for the SAML response instead of being redirected to the embedded + browser. + | +
| GPC-19414 | ++ Fixed an issue where GlobalProtect Always-On connect method was not + triggered after a reboot when the connect-method setting was set to + on-demand in the Windows Registry. + | +
| GPC-19403 | ++ Fixed an issue where OPSWAT was unable to detect Kaspersky after an + upgrade from 21.3.10.391 to 21.15.8.493. + | +
| GPC-19400 | ++ Fixed an issue where the GlobalProtect HIP check did not detect the + Definition Date for Bitdefender Virus Scanner, which caused the device + to fail the HIP check. + | +
| GPC-19391 | ++ Fixed an issue where GlobalProtect stayed disconnected even after being + unlocked. + | +
| GPC-19387 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the app displayed text incorrectly when the + system language was German. + | +
| GPC-19374 | ++ Fixed an issue where the GlobalProtect debug logs displayed information, + which was not supposed to display in the logs. + | +
| GPC-19359 | ++ Fixed an issue where system extensions on MacBook were not updated after + the GlobalProtect client was upgraded. + | +
| GPC-19340 | ++ Fixed an issue where the GlobalProtect app failed to send HIP reports + hourly. + | +
| GPC-19337 | ++ Fixed an issue where the Captive Portal functionality of the + GlobalProtect app did not work as expected when the users used public + Wi-Fi hotspots. + | +
| GPC-19331 | ++ Fixed an issue where, when SAML authentication was used to authenticate + to the GlobalProtect app, the app used an unknown username ‘SAMLUser’ + which was not configured instead of the actual username of the user, + which caused an authentication failure. + | +
| GPC-19314 | ++ Fixed an issue where, when the GlobalProtect app is installed on devices + running macOS, the app displayed the message, ‘Downloading in progress’ + when the GlobalProtect app was upgraded to 6.0.x using the option ‘Allow + Transparently.’ The app should not display the message when upgraded + using the transparent method. + | +
| GPC-19284 | ++ Fixed an issue where GlobalProtect was unable to extend user session. + | +
| GPC-19280 | ++ Fixed an issue where, when the GlobalProtect app transitioned from + pre-logon to user-logon tunnel, the app did not display the list of + gateways for the users to change the gateway. The gateway list was + displayed only when the app was refreshed. + | +
| GPC-19262 | ++ Fixed an issue where GlobalProtect 6.2.1 tried to connect automatically + after the user restarted their computer even though the connect method + was set to On-Demand. + | +
| GPC-19193 | ++ Fixed an issue where the GlobalProtect app was unable to fetch Windows + firewall and antimalware information correctly. + | +
| GPC-19162 | ++ Fixed an issue where, when the user upgraded the GlobalProtect version + to 5.2.13 or later, the HIP report displayed the DLP ‘Digital Guardian + Agent’ as disabled. + | +
| GPC-19107 | ++ Fixed an issue where some log files were missing from the GlobalProtect + bundle when downloaded from the Explore app. + | +
| GPC-19104 | ++ Fixed an issue where the GlobalProtect HIP report failed to detect the + Real Time Protection status for Cortex XDR, which caused the device to + fail the HIP check. + | +
| GPC-19083 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the Connection tab under app Settings did not + display the connection status and refresh connection did not work when + the Settings window was opened. + | +
| GPC-19074 | ++ Fixed an issue where Login Lifetime was incorrectly translated on the + French version of the GlobalProtect 6.2.1 app. + | +
| GPC-19060 | ++ Fixed an issue where the app Settings -> Connection tab did not + display the connection status when the app was changed from a + non-tunneled gateway to a tunneled gateway. + | +
| GPC-19044 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices and the user changed the network from wired to wireless + within the organization, the device displayed a blue screen. + | +
| GPC-19023 | ++ Fixed an issue where, when the GlobalProtect app version 5.2.13 was + installed on devices running macOS, the users were unable to connect to + the Zoom application. + | +
| GPC-19009 | ++ Fixed an issue where, when SAML authentication was used to authenticate + to the GlobalProtect app and the user changed the gateway to a manual + gateway, the app stayed in the ‘Connecting’ stage. + | +
| GPC-18992 | ++ Fixed an issue where internet via WiFi connection was unavailable for + GlobalProtect users after their computer woke up from sleep because the + client WiFi adapter was unable to obtain a DHCP IP address. This issue + occurred on computers where Enforce GlobalProtect for Network Access was + enabled. + | +
| GPC-18983 | ++ Fixed an issue where the Central Authentication Service (CAS) + authentication did not work when the GlobalProtect app was connected to + an internal gateway and the app repeatedly opened the SAML + authentication page. + | +
| GPC-18913 | ++ Fixed an issue where the GlobalProtect app displayed the connection + status as ‘Not Connected’ even though the app was connected to the + internal gateway. + | +
| GPC-18907 | ++ Fixed an issue where the GlobalProtect app running on macOS endpoints + did not query the secondary DNS (when primary DNS is not responding) + when the domain was part of the exclude domain list (both network and + DNS). + | +
| GPC-18854 | ++ Fixed an issue where users were prompted twice to authenticate using + SAML authentication when used with CAS authentication and authentication + override cookie, the GlobalProtect app got stuck in the 'Connecting' + stage while trying to connect. + | +
| GPC-18845 | ++ Fixed an issue, where the GlobalProtect app was installed manually and + the user clicked the ‘Get Started’ button, the app displayed the + incorrect message, "Oops! Slow or No Network Connection" instead of the + actual message "Not Connected" window where they can input their portal + address. + | +
| GPC-18828 | ++ Fixed an issue where split tunnel CNAME records were created before the + GlobalProtect tunnel was established. + | +
| GPC-18822 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices and the device was reset using the Microsoft Recovery + tool, the GlobalProtect app was not properly displayed. + | +
| GPC-18815 | ++ Fixed an issue where the Logon button on the GlobalProtect login screen + stopped working after receiving the Microsoft Edge WebView2 runtime, + 117.0.2045.36 update on the devices. + | +
| GPC-18750 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the GlobalProtect HIP check did not detect the + Total Defense antivirus application, which caused the device to fail the + HIP check. + | +
| GPC-18733 | ++ Fixed an issue where the hyperlinks with the URLs containing the "=" + character in the HIP notification message did not work as expected and + the page did not open when the user clicked the URL. + | +
| GPC-18720 | ++ Fixed an issue where the GlobalProtect app became unresponsive when the + user clicked the ESCbutton during authentication using a hard token. + | +
| GPC-18703 | ++ Fixed an issue where the GlobalProtect HIP check did not detect the + Trellix Endpoint Security application, which caused the device to fail + the HIP check. + | +
| GPC-18598 | ++ Fixed an issue where the GlobalProtect SSO tile was selected instead of + the Windows Password tile in the Windows Login screen even though the + registry key MakeGPCPDefault was set to No. + | +
| + GPC-18384 + | ++ Fixed an issue where GlobalProtect did not connect while Netskope was + connected and vice-versa. + | +
| GPC-18379 | ++ Fixed an issue where, when the IP address type was set to IPv4 and IPv6, + the GlobalProtect app could connect only to the manual gateway instead + of connecting to the best available gateway. + | +
| GPC-18223 | ++ Fixed an issue where GlobalProtect experienced a prolonged connection + time when IPv6 was disabled on Windows devices. + | +
| GPC-18157 | ++ Fixed an issue where the GlobalProtect app displayed the Credential + Provider language in English when the system language was German. + | +
| GPC-18039 | ++ Fixed an issue where the GlobalProtect HIP check did not detect the + Definition Date correctly for the CrowdStrike application, which caused + the device to fail the HIP check. + | +
|
+ GPC-18025
+ |
+
+
+ In 6.2.1, after a refresh connection, the HIP patch exclusion isn't
+ visible on the GlobalProtect UI. However, the HIP patch exclusion logs
+ are visible on the Pangphip.log file.
+
+ |
+
| GPC-17640 | ++ Fixed an issue where the GlobalProtect HIP check did not detect the + Definition Date correctly for the CrowdStrike application, which caused + the device to fail the HIP check. + | +
| GPC-17518 | ++ Fixed an issue where the GlobalProtect app displayed the status as + 'Connected-Internal' even when the app was not connected. + | +
| GPC-17436 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the upload speed of the internet was reduced + after a version upgrade. + | +
| GPC-17204 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the certificate information was not accessible + even though the GlobalProtect app had full access to the certificate + store. + | +
| GPC-16975 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the screen reader did not announce the name of + the GlobalProtect gateway when the gateway was marked with the star + symbol. + | +
| GPC-16584 | ++ Fixed an issue where the GlobalProtect HIP check did not detect the + CrowdStrike antivirus software correctly, causing the device to fail the + HIP check. + | +
| GPC-15123 | ++ Fixed an issue where users were unable to collapse the Change Portal and + Change Gateway menus using the Escape key. + | +
| Issue ID | +Description | +
|---|---|
| GPC-20741 | ++ Fixed an issue where the GlobalProtect app intermittently disconnected + from the gateway when the user was using the embedded browser for SAML + authentication. + | +
| GPC-20640 | ++ Fixed an issue where the GP App graphical interface on macOS does not + close on pressing the ESC key. + | +
| GPC-20585 | ++ Fixed an issue where the GlobalProtect app could not connect to the + GlobalProtect portal when configured with certificate authentication and + SAML authentication using an embedded browser + | +
| GPC-20571 | ++ Fixed an issue where the Report an Issue option was not visible in the + GlobalProtect app version 6.2.3. + | +
| GPC-20542 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices, the GlobalProtect logs did not display the username + correctly. + | +
| GPC-20537 | ++ Fixed an issue where the Login page got redirected twice and opened two + separate tabs for GlobalProtect portal and gateway, when the user tried + to connect the GlobalProtect app using the SAML authentication method. + | +
| GPC-20531 | ++ Fixed an issue where, when the user was using Remote Desktop with + GlobalProtect, the RDP sessions got disconnected because the + GlobalProtect on RDP station got disconnected with a grace period end + message. + | +
| GPC-20527 | ++ Fixed an issue where the Conditional Connect method configured for the + GlobalProtect app did not work as expected when the user shifted from + external network (home) to an internal network (office). Users had to + reboot the system to resolve this issue. + | +
| GPC-20514 | ++ Fixed an issue where the remote users using GlobalProtect with Connect + Before Logon (CBL) were unable to reset their password when using the + app with an embedded browser. + | +
| GPC-20455 | ++ Fixed an issue where the GlobalProtect app intermittently got stuck on + the 'Connecting' status when the computer resumed from sleep and a new + authentication was needed or authentication cookies had expired. + | +
| GPC-20445 | ++ Fixed an issue where the GlobalProtect app got stuck in Connecting state + after upgrading from PAN-OS 10.1.11-h5 version to PAN-OS 10.1.13 + | +
| GPC-20444 | ++ Fixed an issue where, when the GlobalProtect app was used with the SAML + authentication method, the app displayed two pop-up messages; one with a + successful authentication message and the other with an authentication + failure message. + | +
| GPC-20426 | ++ Fixed an issue where a new HIP report was not generated when the user + disabled AV on an end-user device. + | +
| GPC-20381 | ++ Fixed an issue where the Windows defender Real Time Protection state and + agent version is incorrectly identified in GlobalProtect app version + 6.0.8 and 6.2.3. + | +
| GPC-20378 | ++ Fixed an issue where the GlobalProtect app was used with the SAML + authentication method with the embedded browser, the app got stuck while + redirecting to the SAML authentication page. + | +
| GPC-20374 | ++ Fixed an issue where users were unable to connect to GlobalProtect if + they accidentally clicked decline on the Terms of Service page. + | +
| GPC-20370 | ++ Fixed an issue where the Real Time Protection state from SentinelOne was + displayed as true even when the app was disabled. + | +
| GPC-20366 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices and the users tried to authenticate to the app, the + screen displayed both authentication success and failed message even + when the authentication was successful. + | +
| GPC-20320 | ++ GlobalProtect unable to authenticate with SAML IdP using embedded + browser (webview2) when "Enforce GlobalProtect for Network Access" is + enabled + | +
| GPC-20279 | ++ Fixed an issue where users were presented with suggested user names + during SAML authentication after upgrading to GlobalProtect 6.2.3. + | +
| GPC-20263 | ++ Fixed an issue where the correct label was not associated with the + GlobalProtect icon so voice over was unable to read the icon name. + | +
| GPC-20262 | ++ Fixed an issue where users were unable to select the GlobalProtect icon + from the status bar on macOS. + | +
| GPC-20243 | ++ Fixed an issue where, when the GlobalProtect app was used with an + embedded browser, the browser displayed ‘can't reach page’ due to a + Windows filter driver issue. + | +
| GPC-20242 | ++ Fixed an issue where the GlobalProtect app displayed gibberish text on + the app. + | +
| GPC-20241 | ++ Resolved an issue where the GlobalProtect app did not detect HIP + information for HP Wolf Security software. + | +
| GPC-20178 | ++ Resolved an issue where the Certificate Revocation List was sent to a + URI that was not an exact match with the URI in the certificate. + | +
| GPC-20163 | ++ Fixed an issue where the GlobalProtect app was unable to connect to the + gateway via IPv6. + | +
| GPC-20162 | ++ Fixed an issue where the GlobalProtect enforcer blocked some DHCPv6 + packets on Windows computers. + | +
| GPC-20157 | ++ Fixed an issue where the gateway location was not correctly displayed in + the Connections panel. + | +
| GPC-20143 | ++ Fixed an issue where the user was redirected to the Authentication page + twice on the default browser for both portal and gateway authentication + when SAML was configured. + | +
| GPC-20091 | ++ Fixed an issue where pre-logon failed when the computer was rebooted, + when the machine store had an expired and active certificate. + | +
| GPC-20080 | ++ Fixed an issue where the GlobalProtect logs displayed different event + messages for Windows and macOS devices when the + Allow User to Disable GlobalProtect App + was set to Allow with Passcode for the + GlobalProtect app. + | +
| GPC-20060 | ++ Fixed an issue where it was possible for the GlobalProtect enforcer to + be disabled when there was a network change during portal + authentication. + | +
| GPC-20040 | ++ Resolved an issue where GlobalProtect did not re-check for internal + gateways when using cached portal configuration and an external network + was previously detected. + | +
| GPC-20028 | ++ Fixed an issue where macOS users, despite having 'Allow User to Change + Portal Address' set to No, were able to choose a different portal from + the existing list. + | +
| GPC-20005 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices, users were able to select the manual gateway and + connect to the app even when the regional or global fall back gateway + was not configured. + | +
| GPC-20004 | ++ Fixed an issue where both certificates with and without the specified + OID were incorrectly being selected as potential machine certificates. + | +
| GPC-20003 | ++ Fixed an issue where GlobalProtect users with certificates were unable + to connect a gateway on version 6.0.9. + | +
| GPC-19991 | ++ Fixed an issue where client certificate authentication between embedded + browser and IdP (SAML) failed. + | +
| GPC-19972 | ++ Fixed an issue where users were unable to connect to Prisma Access after + a break and had to reboot their computer. + | +
| GPC-19961 | ++ Fixed an issue where the hamburger menu on the GlobalProtect app was + disabled and end users were unable to click on the Report an Issue + option when the GlobalProtect app was disabled in Alway-On mode. + | +
| GPC-19930 | ++ Fixed an issue where the HIP check did not detect the BitLocker disk + encryption correctly during windows update, causing the device to fail + the HIP check. + | +
| GPC-19918 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the HIP check did not detect CrowdStrike + antivirus software correctly, causing the device to fail the HIP check. + | +
| GPC-19889 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows machine and Connect Before Logon (CBL) was configured for the + app, the app did not start properly when the user logged on to the + device. + | +
| GPC-19878 | ++ Fixed an issue where a typo in the IP address exclusion list was not + marked as invalid by the GlobalProtect enforcer, resulting in all IP + addresses in the range being allowed. + | +
| GPC-19833 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices, the Smart card (Yubikey) authentication did not work + when the device woke up from sleep mode. + | +
| GPC-19829 | ++ Fixed an issue where the manual gateway login failed when users tried to + login using their user name and password. + | +
| GPC-19751 | ++ Fixed an issue where the programmatic and visual label for the + GlobalProtect form field was not announced. + | +
| GPC-19740 | ++ Fixed an issue where, when the GlobalProtect app was installed on VDI + devices running Windows OS, the GlobalProtect app got disconnected + without displaying any message. + | +
| GPC-19696 | ++ Fixed an issue where, when the GlobalProtect app was installed on + endpoints running macOS and the split tunnel was configured based on the + application for Zoom, users were unable to access any sites when the + split tunnel was disabled for Zoom and moved to full tunnel. + | +
| GPC-19660 | ++ Fixed an issue where the "Check for Updates" button on GlobalProtect app + version 6.2.2 did not work when the activated GlobalProtect version on + the firewall was earlier than 6.2.2. + | +
| GPC-19652 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, users were unable to access the applications and + websites when the app got disconnected and reconnected while switching + the medium from wired to wireless and vice versa. + | +
| GPC-19629 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the split tunnel feature did not work as expected + when Jamf was used to push the configuration policy rules. + | +
| GPC-19610 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, end users were not prompted to enter a password + and the app got stuck in Restoring VPN connection state until the cookie + was deleted. + | +
| GPC-19603 | ++ Fixed an issue where the GlobalProtect app displayed a generic SAML + login page and not the actual login page for authentication and the + connection was not established when cached portal configuration was + used. + | +
| GPC-19436 | ++ Fixed an issue where the screen reader could not identify the image in + the GlobalProtect app tray on the devices running macOS causing + accessibility issues. + | +
| GPC-19532 | ++ Fixed an issue where, after upgrading GlobalProtect via the portal + prompt, all traffic except DNS was being dropped because the new + GlobalProtect extensions were not being loaded. + | +
| GPC-19373 | ++ Fixed an issue where the HIP remediation pop up is displayed even when + the user is disconnected. + | +
| GPC-19373 | ++ Fixed an issue where the HIP remediation pop up is displayed even when + the user is disconnected. + | +
| GPC-19336 | ++ Fixed an issue where the ADEM portal did not display user information + such as User-ID when the ADEM portal was changed from on-premises to + Prisma Access. + | +
| GPC-19279 | ++ Fixed an issue where the GlobalProtect client was not displayed during + the upgrade from version 6.0.5-35 to 6.0.8-601. + | +
| GPC-19237 | ++ Fixed an issue where the GlobalProtect app did not disconnect when the + user used the Disable option on the hamburger menu. The tunnel was still + up and connected even when the user disconnected the GlobalProtect app. + | +
| GPC-19138 | ++ Resolved an issue where the exclude for google application was not + working for users. + | +
| GPC-19098 | ++ Resolved an issue where pre-logon setup was not working when + GlobalProtect 6.2.1 was deployed via Microsoft Intune. + | +
| GPC-19043 | ++ Fixed an issue where the GlobalProtect app did not add all routes + configured in the access route to the route table. + | +
| GPC-19011 | ++ Fixed an issue where the GlobalProtect app on a Windows computer was + unable to connect to an IPv4 gateway behind a NAT64 device. + | +
| GPC-18933 | ++ Fixed an issue where the GlobalProtect HIP check incorrectly detected + Real Time Protection for Cortex XDR, which caused the device to fail the + HIP check. + | +
| GPC-18778 | ++ Resolved an issue where devices supporting Modern Standby (Microsoft + Learn) crashed when they entered sleep mode while the VPN plugin had an + active connection and was sending data over its tunnel. + | +
| GPC-18728 | ++ Fixed an issue where the ‘I Agree’ option on the GlobalProtect app + Welcome page did not work as expected when the user selected the option + using a keyboard. + | +
| GPC-18702 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices, the “Allow Manually upgrade failed when the user tried + to upgrade the GlobalProtect app version from 6.0.5 to 6.0.7 + | +
| GPC-18625 | ++ Fixed an issue where the Zoom app intermittently stopped connecting on + macOS and displayed an error message. + | +
| GPC-18385 | ++ Fixed an issue where, when the GlobalProtect app got reconnected after + the user changed the network access from Wi-Fi (IPv4 only) to Ethernet + connection (Dual Stack IPv4 + IPv6), the IPv6 ip-user mapping was + missing on the firewall and only IPv6 ip-user mapping was available. The + user had to refresh the connection to resolve this issue. + | +
| GPC-15750 | ++ Fixed an issue where a hyperlink in a HIP notification opened in the + GPO-disabled Internet Explorer 11 browser instead of the default + browser. + | +
| GPC-14714 | ++ Fixed an error where the screen reader does the announce the status when + the radio button is selected for Network configuration, Routing table, + Sockets, and "Logs". + | +
| Issue ID | +Description | +
|---|---|
| GPC-21656 | ++ Fixed an issue where an unexpected extra string was added to the end of + the MFA prompt. + | +
| GPC-21533 | ++ Fixed an issue where GlobalProtect connected and disconnected in a loop + | +
| GPC-21483 | ++ Fixed an issue where users are intermittently unable to connect to + GlobalProtect and get stuck at the connecting stage. + | +
| GPC-21465 | ++ Fixed an issue where GlobalProtect is stuck in "Connecting... Finding + the Best Available Gateway". + | +
| GPC-21442 | ++ Fixed an issue where there was a delay in GlobalProtect restoring + connectivity after the Windows host woke up from modern standby. + | +
| GPC-21443 | ++ Fixed an issue where GlobalProtect crashed when the PanGPS service was + stopped. + | +
| GPC-21414 | ++ Fixed an issue where GlobalProtect using SAML authentication gets stuck + in a connecting loop upon the expiration of the authentication cookie. + | +
| GPC-21392 | ++ Fixed an issue where GlobalProtect is stuck in the connecting state for + 2-3 minutes during Windows Pre-logon. + | +
| GPC-21387 | ++ Fixed an issue that prevented users from connecting to Wi-Fi networks + when GlobalProtect was disconnected. + | +
| GPC-21355 | ++ Fixed an issue where GlobalProtect was incorrectly showing as connected + during Windows pre-logon. + | +
| GPC-21301 | ++ Fixed an issue where after upgrading to GlobalProtect 6.2.4, users were + unable to connect to GlobalProtect intermittently when Enforcer is + enabled. + | +
| GPC-21247 | ++ Fixed an issue where HIP checks for Disk Encryption status were failing + after Windows and Mac hosts were rebooted, on low power mode or were + resuming from standby. + | +
| GPC-21206 | ++ Fixed an issue where GlobalProtect intermittently does not restore + connection after the user logs back in or wakes a Windows host. + | +
| GPC-21172 | ++ Fixed an issue where the GlobalProtect agent gets disconnected right + after successful connection when SAML embedded browser authentication is + used along with "Enforce GlobalProtect for Network Access". + | +
| GPC-21161 | ++ Fixed an issue where the notifications prior to 'Login Lifetime + Expiration' and 'Inactivity Logout' were not displayed even when + enabled. + | +
| GPC-21101 | ++ Fixed an issue where the embedded browser pop-up with "Login Successful" + was displayed for each SAML authentication. + | +
| GPC-21057 | ++ Fixed an issue where HIP checks for Disk Encryption status were failing + on Windows during modern standby. + | +
| GPC-21035 | ++ Fixed an issue where GlobalProtect HIP did not identify the definition + version of the SentinelOne Agent. + | +
| GPC-21024 | ++ Fixed an issue where a HIP notification configured as "pop-up-message" + for pre-logon does not show up. The pop up window is blank. + | +
| GPC-21005 | ++ Fixed an issue where after submitting the SAML credentials, a blank + screen was displayed and GlobalProtect got stuck in that stage. + | +
| GPC-20991 | ++ Fixed an issue where the 'Extended Key Usage OID' value for certificate + selection was deleted during an upgrade of the GlobalProtect agent. This + forces users to have to manually select the correct certificate tp be + used for authentication. + | +
| GPC-20988 | ++ Fixed an issue where GlobalProtect failed to resolve DNS queries when + the 'Allow traffic to specified FQDN when Enforce GlobalProtect + Connection for Network Access is enabled and GlobalProtect Connection is + not established' configuration is set. + | +
| GPC-20983 | ++ Fixed an issue where the GlobalProtect app remains stuck in the + connecting stage when Windows computer resumes from sleep. + | +
| GPC-20943 | ++ Fixed an issue where the GlobalProtect enforcer blocked DHCP packets. + | +
| GPC-20895 | ++ Fixed an issue where GlobalProtect users on macOS were able to add and + modify the portal address even when portal agent configuration was + "Allow User to Change Portal Address = NO". + | +
| GPC-20884 | ++ Fixed an issue where users get disconnected a few seconds after logging + in to VDI when GlobalProtect connects. They are unable to reconnect + after that. + | +
| GPC-20864 | ++ Fixed an issue where the GlobalProtect embedded browser login window did + not stay pinned to the front of all open windows on Windows and MAC + computers. + | +
| GPC-20839 | ++ Fixed an issue where system extensions on MacBooks were not updated upon + GlobalProtect app upgrade. + | +
| GPC-20838 | ++ Fixed an issue where the HIP report generation was taking longer than + the 'Max Wait Time' on Windows devices when anti-malware and disk + encryption checks are configured. + | +
| GPC-20771 | ++ Fixed an issue where GlobalProtect 6.2 users on Windows 11(ARM & + Intel) devices cannot connect to GlobalProtect due to "The Parameter is + incorrect" error. + | +
| GPC-20770 | ++ Fixed an issue where certain GlobalProtect HIP checks on Windows devices + failed when there was no internet connectivity. + | +
| GPC-20741 | ++ Fixed an issue where the GlobalProtect app intermittently disconnects + from the gateway when using the embedded browser for SAML + authentication. + | +
| GPC-20736 | ++ Fixed an issue where users are being logged out from GlobalProtect when + the device wakes up from modern standby and network discovery happens. + | +
| GPC-20700 | ++ Fixed an issue where macOS users had to enter the SAML username and + password each time they refreshed or rebooted their computer especially + when using Safari or Embedded browser. + | +
| GPC-20692 | ++ Fixed an issue where GlobalProtect 6.2.3 with SAML authentication (via + Okta) opens the embedded browser page in the background instead of the + foreground. + | +
| GPC-20645 | ++ Fixed an issue where GlobalProtect app in macOS is stuck in connecting + state when the device wakes up from sleep. + | +
| GPC-20626 | ++ Fixed an issue where the GlobalProtect client overwrites valid + authentication override cookie with empty authentication override cookie + from portal when using cached portal configuration. + | +
| GPC-20601 | ++ Fixed an issue where macOS users are unable to connect to GlobalProtect + after upgrading from version 6.2.2 to 6.2.3 via JAMF. + | +
| GPC-20595 | ++ Fixed an issue where GlobalProtect users were unable to connect after + upgrading to 6.2.3-270 and received a "Your internet access is blocked" + error during SAML authentication using the embedded browser. + | +
| GPC-20550 | ++ Fixed an issue where Zoom and Outlook apps intermittently stop + connecting on macOS with an error "You are unable to connect to Zoom. + Please check your network connection and try again" when the apps are + excluded under both domains and applications. + | +
| GPC-20466 | ++ Fixed an issue where when the tunnel is broken on Windows computers in + modern standby mode, the Enforcer does not work even when it is enabled. + | +
| GPC-20442 | ++ Fixed an issue on appliances running PanOS 10.1.11-h1 and GlobalProtect + 6.0.10-811 where the tunnel status failed to update to connected + immediately after establishment. This problem was specific to IPv4-only + clients connecting to dual-stack (IPv4 + IPv6) GlobalProtect gateways or + portals. + | +
| GPC-20441 | ++ Fixed an issue where HIP reports are sometimes not available on the + firewall for newly connected users. + | +
| GPC-20416 | ++ Fixed an issue where there is no network discovery once the laptop came + out of standby. + | +
| GPC-20360 | ++ Fixed an issue where the GlobalProtect app is stuck in the connecting + status after authentication and does not connect until the app is + restarted or the computer is rebooted. + | +
| GPC-20292 | ++ Fixed an issue where RDP to Azure VDI clients disconnects when + GlobalProtect is enabled on the VDI client with SAML authentication and + with 'Enforce GlobalProtect for Network Access' enabled + | +
| GPC-20191 | ++ Fixed an issue where PanGPA.exe crashes on Windows clients + | +
| GPC-20114 | ++ Fixed an issue where GlobalProtect on MacOS was incorrectly selecting + client certificates without a private key for certificate + authentication. + | +
| GPC-20112 | ++ Fixed an issue where the GlobalProtect HIP check incorrectly detected + Real time protection status for Kaspersky Endpoint Security, which + caused the device to fail the HIP check. + | +
| GPC-20072 | ++ Fixed an issue where domain-based split tunneling was not working on MAC + with Edge Chromium or Google Chrome browser though it was working on + Safari. + | +
| GPC-19819 | ++ Fixed an issue where SAML default browser IDP traffic is blocked during + a refresh connection when GlobalProtect is connected to the internal + network with 'Enforce GlobalProtect for Network Access' enabled. + | +
| GPC-19269 | ++ Fixed an issue where GlobalProtect would show as "connecting" but never + actually connect until the user restarted GlobalProtect on their Windows + machine. + | +
| GPC-18943 | ++ Fixed an issue where GlobalProtect would fail to connect on Windows + hosts that were woken up from modern standby by initiating an RDP to the + host. + | +
| Issue ID | +Description | +
|---|---|
| GPC-21774 | +
+
+ Fixed an issue where the GlobalProtect ARM64 installers for 6.2.5
+ version did not display
+ Digital Signatures tab.
+
+ |
+
| GPC-21721 | +
+
+ Fixed an issue, where the GlobalProtect app got stuck in Connecting
+ status when the device woke up from sleep mode.
+
+ |
+
| GPC-21731 | +
+
+ Fixed an issue where the GlobalProtect app is stuck in the
+ Connecting status when upgraded
+ to 6.2.5-788 version and the users had to reboot the system to resolve
+ the issue.
+
+ |
+
| GPC-21665 | +
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS and the app was used with Trellix Proxy Agent,
+ the web browser displayed the following error,
+ ERR_SOCKET_NOT_CONNECTED.
+
+ |
+
| GPC-21636 | +
+
+ Fixed an issue where the users were unable to login Windows 11 using
+ the User Principal Name (UPN) when GPCP was selected with
+ GlobalProtect app version 6.2.4 and
+ Interactive logon: Don't display last signed-in
+ was enabled in their Entra ID - group policy.
+
+ |
+
| GPC-21604 | +
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS and were connected to the internal gateway, the
+ app did not display the
+ Disconnect option under
+ Settings.
+
+ |
+
| GPC-21413 | +
+
+ Fixed an issue where the GlobalProtect Credential Provider did not
+ reset focus on the password field when the user entered the wrong
+ password.
+
+ |
+
| GPC-21375 | +
+
+ Fixed an issue where the Windows SSO did not work when the SAML
+ authentication method was used to authenticate to the app. The
+ username retrieved from SAML was not matching configuration selection
+ criteria causing authentication issues.
+
+ |
+
| GPC-21332 | +
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ Real Time Protection status for Avast and XProtect, which caused the
+ device to fail the HIP check.
+
+ |
+
| GPC-21320 | +
+
+ Fixed an issue where the GlobalProtect HIP check did not detect
+ Kaspersky Endpoint Security antimalware application which caused the
+ device to fail the HIP check.
+
+ |
+
| GPC-21281 | +
+
+ Fixed an issue where the GlobalProtect app got stuck in the
+ Connecting status when the user
+ refreshed the connection.
+
+ |
+
| GPC-21267 | +
+
+ Fixed an issue where, when the user installed the GlobalProtectARM
+ installer from the Customer Support Portal (CSP) and the user opened
+ GlobalProtect using the Start menu, the icon file (PanGPA.ico) was
+ opened instead of the executable (PanGPA.exe) file.
+
+ |
+
| GPC-21247 | +
+
+ Fixed an issue where GlobalProtect HIP set the Filevault encryption
+ status to unencrypted on macOS running devices, which denied access to
+ the end-point machines.
+
+ |
+
| GPC-21240 | +
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS Sonoma 14.5, the app used the old FQDN names and
+ got stuck in the
+ Connecting status instead of
+ prompting the user to enter the portal FQDN name.
+
+ |
+
| GPC-21222 | +
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ the Real Time Protection Status and Last Full Scan for Avast
+ application, which caused the device to fail the HIP check.
+
+ |
+
| GPC-21811 | +
+
+ Fixed an issue where the PanGPS stopped working soon after the
+ GlobalProtect was installed on the endpoint and the GlobalProtect app
+ got stuck in the
+ Connecting stage.
+
+ |
+
| GPC-21174 | +
+
+ Fixed an issue where the GlobalProtect HIP check did not detect Real
+ time protection status for Acronis Cyber Protection Agent, which
+ caused the device to fail the HIP check.
+
+ |
+
| GPC-21131 | +
+
+ Fixed an issue where the users were unable to access the Advanced
+ Logging Settings screen of the GlobalProtect app using the
+ ctrl + tab key combination on the
+ keyboard. The screen reader did not announce the keyboard options
+ correctly.
+
+ |
+
| GPC-21106 | +
+
+ Fixed an issue where the GlobalProtect HIP check did not detect 'Real
+ Time Protection' status for Malwarebytes anti-malware application,
+ which caused the device to fail the HIP check.
+
+ |
+
| GPC-20783 | +
+
+ Fixed an issue where the password field was not automatically selected
+ for typing when using the embedded browser, requiring users to click
+ inside the field before entering their password
+
+ |
+
| GPC-20779 | +
+
+ Fixed an issue where Windows regional settings are not respected by
+ Webview 2 on SAML embedded browser resulting in regional
+ language(French, German, Chinese, Spanish, and Japanese) not loading
+ properly in embedded browser.
+
+ |
+
| GPC-20674 | +
+
+ Fixed an issue where all GlobalProtect portals except for the
+ currently connected portal were deleted during the upgrade from 6.2.2
+ to 6.2.3 or from 6.2.3 to 6.3.0.
+
+ |
+
| GPC-18647 | +
+
+ Fixed an issue with GlobalProtect App Log Collection feature where the
+ user reported an issue using
+ Report an Issue option on the
+ GlobalProtect app and the issue was not reported as expected.
+
+ |
+
| Issue ID | +Description | +
|---|---|
| GPC-22107 | ++ Fixed an issue where the GlobalProtect agent was unable to validate the + server certificate after the CVE-2024-5921 remediation was applied. + | +
| GPC-22104 | ++ Fixed an issue where the GlobalProtect HIP report failed to detect the + Seqrite Endpoint Protection application, when the application was + upgraded to a higher version 18.00 (14.0.0.1) + | +
| GPC-22082 | ++ Fixed an issue where GlobaProtect did not validate certificates with 3rd + parties or PKI and displayed a FIPS error. + | +
| GPC-22079 | ++ Fixed an issue where users were unable to connect to the GlobalProtect + app due to Captive Portal connectivity issues. + | +
| GPC-22046 | ++ Fixed an issue where when the GlobalProtect app was installed on devices + running macOS and the app version was upgraded to 6.2.5, end users were + unable to connect the app. The app got stuck in the Connecting state and + displayed the following message, “You are redirected to an embedded + browser to authenticate and connect.” + | +
| GPC-22010 | ++ Fixed an issue where loopback connection did not work when Endpoint + Traffic Policy Enforcement was enabled. + | +
| GPC-21950 | ++ Fixed an issue where the GlobalProtect connection on MacOS Sequoia 15+ + was unstable. + | +
| GPC-21778 | ++ Fixed an issue where the GlobalProtect IPSec tunnel got disconnected on + GlobalProtect app version 6.2.5 when the + gpupdate /force + command was used to update a policy. + | +
| GPC-21284 | ++ Fixed an issue where the GlobalProtect gateway did not receive the HIP + reports from the user correctly due to which the end users were unable + to access the resources even when the sessions were active. + | +
| GPC-20592 | ++ Fixed an issue where the GlobalProtect app could not establish the + tunnel and the app got stuck in the tunnel creation stage. The app + displayed the following error, “ The virtual adapter was not set up + correctly due to a delay.” + | +
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-23215
+ |
+
+
+ Fixed an issue where, the traffic stopped passing through the
+ GlobalProtect app on macOS devices after upgrading to GP 6.2.8 and
+ when the computer screen was locked.
+
+ |
+
|
+ GPC-23174
+ |
+
+
+ Fixed an issue where the GlobalProtect failed to detect DNS during the
+ Network Detection stage, causing the GlobalProtect app to stop
+ working.
+
+ |
+
|
+ GPC-23161
+ |
+
+
+ Fixed an issue where the GlobalProtect app stopped working after a
+ session change.
+
+ |
+
|
+ GPC-23088
+ |
+
+
+ Fixed an issue where the portal login user authentication failed after
+ cookie expiration.
+
+ |
+
|
+ GPC-21982
+ |
+
+
+ Fixed an issue in which IPv6 traffic bypassed the valid route in the
+ rerouting table and instead passed through the physical adapter when
+ the GlobalProtect app was installed on Windows devices.
+
+ |
+
|
+ GPC-23046
+ |
+
+
+ Fixed an issue where users experienced connectivity problems when
+ GlobalProtect was used in a WiFi network with captive portal.
+
+ |
+
|
+ GPC-23034
+ |
+
+
+ Fixed an issue where the GlobalProtect embedded browser did not
+ display certificate selection pop-up when there were multiple client
+ certificates available.
+
+ |
+
|
+ GPC-23032
+ |
+
+
+ Fixed an issue where the GlobalProtect agent restarts when the device
+ wakes up from Modern Standby.
+
+ |
+
|
+ GPC-23011
+ |
+
+
+ Fixed an issue wherein wherein the Enforcer intermittently failed to
+ promptly block network access as configured, thereby resulting in
+ delays of 1 to 5 minutes before eventually blocking the traffic flow.
+
+ |
+
|
+ GPC-22800
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was configured with
+ enforcer and Captive Portal, users faced issues in connecting to
+ Captive Portal using GlobalProtect.
+
+ |
+
|
+ GPC-22610
+ |
+
+
+ Fixed an issue where, after an upgrade, GlobalProtect restarted and
+ failed to connect to the portal
+
+ |
+
|
+ GPC-22595
+ |
+
+
+ Fixed an issue where users were unable to select the correct client
+ certificate when using the GlobalProtect app on Windows devices and
+ connected to the internal network using SAML embedded browse
+
+ |
+
|
+ GPC-22536
+ |
+
+
+ Fixed an issue where users faced connectivity issues when the
+ GlobalProtect app version 6.2.6 was installed on devices running macOS
+ 15.3.1
+
+ |
+
|
+ GPC-22365
+ |
+
+
+ Fixed an issue where users experienced intermittent issues browsing
+ webpages while connected to the GlobalProtect app.
+
+ |
+
|
+ GPC-22294
+ |
+
+
+ . Fixed an issue where intermittent internet access problems occurred
+ when the macOS was upgraded to 15.2 and the GlobalProtect app version
+ to 6.2.6.
+
+ |
+
|
+ GPC-21766
+ |
+
+
+ Fixed an issue where the split tunnel excluded routes go missing from
+ routing table on Windows machine at intermittent times.
+
+ |
+
|
+ GPC-21755
+ |
+
+
+ Fixed an issue where GlobalProtect users with enforcer enabled were
+ able to access applications that were not in the enforcer exception
+ list.
+
+ |
+
|
+ GPC-21737
+ |
+
+
+ Fixed an issue where the SAML redirection page opened up on end user
+ computers even though they did not have internet connectivity.
+
+ |
+
|
+ GPC-19024
+ |
+
+
+ Fixed an issue where the GlobalProtect app incorrectly used an
+ embedded WebView instead of the system default browser for Captive
+ Portal logins.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
| GPC-23294 | +
+
+ Fixed an issue where GlobalProtect app intermittently disconnected on
+ macOS endpoints even with a stable network connection. This was due to
+ a timeout that was too short for the route system command.
+
+ |
+
| GPC-23270 | +
+
+ Fixed an issue where GlobalProtect app version 6.3.3 using SAML with
+ the embedded browser would lose cursor focus in the password field,
+ requiring users to click in the password field before entering their
+ password.
+
+ |
+
| GPC-23191 | +
+
+ Fixed an issue where GlobalProtect took almost 2 minutes to reconnect
+ to an already connected gateway after a host reboot.
+
+ |
+
| GPC-23115 | +
+
+ Fixed an issue where the hardware token authentication option was
+ intermittently unavailable while using the embedded GlobalProtect
+ browser on Windows machines.
+
+ |
+
| GPC-23044 | +
+
+ Fixed an issue where, when a machine was in Modern standby, the
+ GlobalProtect app repeatedly attempted to connect to gateways, even
+ when authentication failed due to SAML timeout. This resulted in
+ GlobalProtect connecting to non-optimal gateway
+
+ |
+
| GPC-22763 | +
+
+ Fixed an issue where GlobalProtect prompted for credentials instead of
+ using authoverride cookie when authenticating to the best available
+ gateway.
+
+ |
+
| GPC-22522 | +
+
+ Fixed an issue where, after upgrading from GlobalProtect app version
+ 6.1.2 to 6.2.6, external users on Windows 11 computers with multiple
+ Azure Entra accounts were unable to authenticate to the portal using
+ SAML with Azure Entra as the Identity Provider (IdP). The new WebView2
+ embedded browser automatically used the user's default Windows
+ credential for Single Sign-On (SSO), preventing them from selecting
+ the correct account for authentication.To resolve this issue a new
+ registry key 'entra-sso' has been introduced. You can add the registry
+ key using two methods and set it to no to disable SSO.
+
+
+ If the entra-sso key does not exist under the
+ above path, the GlobalProtect app's default behavior is to
+ Allow Entra SSO.
+
+ |
+
| GPC-22066 | +
+
+ Fixed an issue where the HIP check detected an incorrect real-time
+ protection status for Windows Defender ATP and CrowdStrike Falcon
+ anti-malware software, which could incorrectly mark non-compliant
+ devices as compliant.
+
+ |
+
| GPC-22029 | +
+
+ Fixed an issue where Apple software downloads took longer to complete
+ when using GlobalProtect with split tunneling enabled.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-23604
+ |
+
+
+ Fixed an issue where GlobalProtect users were not automatically
+ prompted for authentication on public Wi-Fi networks with a captive
+ portal.
+
+ |
+
|
+ GPC-23520
+ |
+
+
+ Fixed an issue where new GlobalProtect users were unable to connect to
+ the GlobalProtect app. The app got stuck in
+ Connecting stage and stopped working
+ when redirected to the embedded browser.
+
+ |
+
|
+ GPC-23496
+ |
+
+
+ Fixed an issue where the GlobalProtect app's
+ Connect button did not work as
+ expected preventing users from connecting or changing gateways.
+
+ |
+
|
+ GPC-23440
+ |
+
+
+ Fixed an issue where Okta FastPass authentication did not work with
+ GlobalProtect 6.3.3 on macOS 15.5 Sequoia, where the Okta Verify app
+ did not open for the additional authentication prompt.
+
+ |
+
|
+ GPC-23466
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running Windows OS and macOS, the Captive Portal detection
+ message briefly appeared and disappeared when the Captive Portal
+ exception timeout was set to 0.
+
+ |
+
|
+ GPC-23432
+ |
+
+
+ Fixed an issue where the GlobalProtect app version 6.3.3
+ intermittently got stuck on the
+ finding best gateway status
+
+ |
+
|
+ GPC-23365
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ Windows machines, the app intermittently disconnected and then
+ reconnected with the error message
+ Failed to create exclude route.
+
+ |
+
|
+ GPC-23301
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app 6.2.7 and later, was
+ installed on Windows 10 devices, the app deleted the predefined proxy
+ PAC file configuration whenever the app got disconnected regardless of
+ whether the disconnection was initiated manually or occurred
+ automatically due to a timeout.
+
+ |
+
|
+ GPC-23263
+ |
+
+
+ Fixed an issue where after upgrading to GlobalProtect app version
+ 6.3.3, the app did not save the username in the embedded browser when
+ "Save Username was enabled.
+
+ |
+
|
+ GPC-23218
+ |
+
+
+ Fixed an issue where, when using the GlobalProtect app with an
+ embedded browser, interrupting or canceling the SAML authentication
+ prompt terminated the pre-logon tunnel, potentially allowing full
+ internet access even when enforcer was enabled for the user-logon
+ profile. With default browser, the pre-logon tunnel remained active
+ when the SAML authentication prompt was interrupted.
+
+ |
+
|
+ GPC-23125
+ |
+
+
+ Fixed an issue where GlobalProtect did not remove older versions of
+ the WebView2 component from the
+ %LOCALAPPDATA%\Palo Alto Networks\GlobalProtect\GPAEdge
+ directory, which led to unnecessary disk space consumption over time.
+
+ |
+
|
+ GPC-22989
+ |
+
+
+ Fixed an issue where the GlobalProtect app intermittently stopped
+ sending HIP reports while connected to the gateway.
+
+ |
+
|
+ GPC-22979
+ |
+
+
+ Fixed an issue where, after upgrading to GlobalProtect app version
+ 6.2.6, the PanGPA application got stuck in
+ Connecting 'state and then got
+ terminated unexpectedly.
+
+ |
+
|
+ GPC-22541
+ |
+
+
+ Fixed an issue on Windows 11 where the GlobalProtect app (PanGPA)
+ would stop working when the device was locked. The crash occurred when
+ an expired authentication triggered a persistent smartcard login
+ dialog during sleep, leading to excessive memory swapping and a
+ crypt32.dll failure.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-23839
+ |
+
+
+ Fixed an issue that caused the GlobalProtect 6.3.3 HIP report to fail
+ with the error Method:
+ WAAPI_MID_GET_AGENT_STATE.
+
+ |
+
|
+ GPC-23786
+ |
+
+
+ Fixed an issue where the
+ agent-msg log () was not generated when a user disabled the GlobalProtect app and
+ logged out of the gateway.
+
+ |
+
|
+ GPC-23760
+ |
+
+
+ GlobalProtect app version 6.3.3 using SAML with the embedded browser
+ loses cursor focus in the password field, requiring users to click in
+ the password field before entering their password.
+
+ |
+
|
+ GPC-23752
+ |
+
+
+ Fixed an issue where the GlobalProtect app failed to authenticate to
+ the portal and gateway after a machine certificate was renewed by
+ Intune MDM. A reboot was required to restore the connection.
+
+ |
+
|
+ GPC-23746
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ status for Symantec Endpoint Protection, which caused the device to
+ fail the HIP check.
+
+ |
+
|
+ GPC-23646
+ |
+
+
+ Fixed an issue where the GlobalProtect app ignores the new
+ gateway-generated authentication override cookie and continues to use
+ the old, expired portal cookie when using the cached portal
+ configuration. As a result, the authentication override cookie
+ generated by a successful SAML authentication to a gateway is replaced
+ by the old, expired portal cookie during successive authentications,
+ causing the gateway to prompt for SAML authentication repeatedly.
+
+ |
+
|
+ GPC-23616
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the following error
+ TransparentProxy: openWithLocalEndpoint failed
+ occurred in PanNExt.log when
+ using an IPv6 address.
+
+ |
+
|
+ GPC-23583
+ |
+
+
+ Fixed an issue where the pre-login tunnel rename timeout notification
+ would overlay other system tray icons, preventing users from accessing
+ them
+
+ |
+
|
+ GPC-23558
+ |
+
+
+ Fixed an issue where GlobalProtect clients using SAML with Ping
+ Federate did not save the SAML token upon reboot or restart of the
+ pangps service, requiring users to re-authenticate even when the token
+ was not expired. This issue affected GlobalProtect app version 6.3.3
+ when SAML authentication was configured in Prisma Access and not in
+ Cloud Identity Engine.
+
+ |
+
|
+ GPC-23519
+ |
+
+
+ Fixed an issue where GlobalProtect HIP reports on MacBooks
+ intermittently failed with an
+ Invalid client IP error, preventing
+ users from accessing resources over the GlobalProtect tunnel. This
+ issue occurred after a system network change when GlobalProtect
+ attempted to send the HIP report to an external gateway while the
+ tunnel was disconnected. This issue affected MacBooks running
+ GlobalProtect version 6.2.5.
+
+ |
+
|
+ GPC-23514
+ |
+
+
+ Fixed an issue where, when using a screen reader on Windows or macOS,
+ the GlobalProtect app's
+ Settings button did not announce the
+ available options for the end users.
+
+ |
+
|
+ GPC-23488
+ |
+
+
+ Fixed an issue where the HIP report intermittently detected MacOS
+ XProtect Real Time Protection status as disabled.
+
+ |
+
|
+ GPC-23468
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check failed to detect the
+ correct version of Forticlient Antivirus, which caused the device to
+ fail the HIP check.
+
+ |
+
|
+ GPC-23441
+ |
+
+
+ Fixed an issue where the GlobalProtect installation failed after a
+ transparent upgrade automatically uninstalled the previous version.
+
+ |
+
|
+ GPC-23428
+ |
+
+
+ Fixed an issue where the username and password fields in the
+ GlobalProtect app had incorrect labels.
+
+ |
+
|
+ GPC-23417
+ |
+
+
+ Fixed an issue where SAML authentication with Azure AD, using Cisco
+ Duo EAM, failed after upgrading to GlobalProtect version 6.2.8
+
+ |
+
|
+ GPC-23404
+ |
+
+
+ Fixed an issue where the Host Information Profile (HIP) check was
+ unable to accurately identify key details from third-party security
+ products.
+
+ |
+
|
+ GPC-23403
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP report failed to detect the
+ status of SentinelOne, causing the device to fail the HIP check
+
+ |
+
|
+ GPC-23361
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP report did not detect the
+ Status for Zoho corporation - ManageEngine Patch Manager Plus Agent,
+ which caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-23283
+ |
+
+
+ Fixed an issue where GlobalProtect was unable to set [exclude/include]
+ 0.0.0.0/netmask routes on Mac endpoint.
+
+ |
+
|
+ GPC-23142
+ |
+
+
+ Fixed an issue where an Explicit Proxy token refresh would fail with
+ the message EP TOKEN configuration is NULL, causing the GlobalProtect
+ app to get stuck in a
+ Connecting state.
+
+ |
+
|
+ GPC-23095
+ |
+
+
+ Fixed and issue where the GlobalProtect HIP report failed to detect
+ the Symantec DLP software, which caused the device to fail the HIP
+ check.
+
+ |
+
|
+ GPC-22353
+ |
+
+
+ Fixed an issue where a comment was not visible in the GlobalProtect
+ logs when GlobalProtect was disabled with-comment.
+
+ |
+
|
+ GPC-21745
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check failed to detect
+ Workspace ONE status, which caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-20617
+ |
+
+
+ Fixed an issue where a notification appeared on the GlobalProtect app
+ every 10 seconds asking the end-user to re-authenticate. This
+ notification appeared during the pre-logon tunnel rename timeout
+ period.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-24581
+ |
+
+
+ Fixed an issue where GlobalProtect disable agent messages were not
+ reported to firewall when machine certificate authentication with full
+ chain certificate validation was enabled.
+
+ |
+
|
+ GPC-24332
+ |
+
+
+ Fixed an issue where users on trusted networks were incorrectly
+ receiving a captive portal detection message and being redirected to a
+ separate browser tab. This occurred because the GlobalProtect app was
+ not properly handling captive portal detection response.
+
+ |
+
|
+ GPC-24330
+ |
+
+
+ Fixed an issue where GlobalProtect app got stuck in a connecting state
+ when using GlobalProtect version 6.2.8-h4. The issue was seen when
+ saml-logout and enforcer was enabled.
+
+ |
+
|
+ GPC-24261
+ |
+
+
+ Fixed an issue where GlobalProtect app running on macOS Sequoia 15.6.1
+ running GP 6.2.8 -c263 that receive both IPv4 and IPv6 addresses were
+ not receiving packets back from the Network Load Balancer (NLB)
+ instances.
+
+ |
+
|
+ GPC-24221
+ |
+
+
+ Fixed an issue where the GlobalProtect app experienced a continuous
+ connect-disconnect loop when used on flights. This issue occurred
+ because rapid network wake-ups left network interfaces in an
+ inconsistent state, causing GlobalProtect to attempt tunnel
+ establishment on an unstable network foundation.
+
+ |
+
|
+ GPC-24103
+ |
+
+
+ Fixed an issue where the GlobalProtect app running on macOS allowed
+ users to modify or add a new portal address after each device reboot,
+ even when the
+ Allow users to change portal setting
+ was configured as No in the
+ GlobalProtect app.
+
+ |
+
|
+ GPC-24048
+ |
+
+
+ Fixed an issue where GlobalProtect apps installed on on Dell Vostro 15
+ 3515 laptops were unable to connect to the GlobalProtect service with
+ the following error:
+ Could not connect to the GlobalProtect service. If the issue
+ persists, contact your administrator.
+
+ |
+
|
+ GPC-24037
+ |
+
+
+ Fixed an issue where GlobalProtect app prompted users to log in with
+ SAML through the embedded browser even when the GlobalProtect app was
+ already connected. This occurred when users logged off and then back
+ onto their Cloud PC (Windows Azure PC), and closing the prompt
+ disconnected and reconnected the VPN session.
+
+ |
+
|
+ GPC-24036
+ |
+
+
+ Fixed an issue where the HIP check did not correctly detect the status
+ of the ESET firewall on Windows hosts.
+
+ |
+
|
+ GPC-23990
+ |
+
+
+ Fixed an issue where the captive portal opened in the embedded
+ browser, but when the user tried to connect to the internet, it
+ redirected to the default browser and was blocked.
+
+ |
+
|
+ GPC-23929
+ |
+
+
+ Fixed an issue where, when GlobalProtect app was configured with
+ Enforcer, users could bypass Enforcer restrictions by repeatedly
+ canceling authentication prompts after logging into Windows. This
+ occurred because the cached portal configuration, which contains
+ Enforcer settings, was not loaded when a pre-logon tunnel failed to
+ establish due to a quick user login. This fix ensures that the cached
+ portal configuration is loaded as soon as PanGPA starts and PanGPS
+ learns the username, preventing unrestricted access in scenarios where
+ Enforcer is intended to lockdown the endpoint.
+
+ |
+
|
+ GPC-23730
+ |
+
+
+ Fixed an issue where IPv6 traffic on Windows 11 24H2 did not work as
+ expected with GlobalProtect app.
+
+ |
+
|
+ GPC-23689
+ |
+
+
+ Fixed an issue where the GlobalProtect app running on macOS devices
+ would stuck in a connecting loop indefinitely if the user did not
+ complete authentication, requiring manual cancellation of the
+ connection.
+
+ |
+
|
+ GPC-23650
+ |
+
+
+ Fixed an issue where the GlobalProtect enforcer blocked network
+ traffic on Windows endpoints even after the tunnel was successfully
+ connected.
+
+ |
+
|
+ GPC-23525
+ |
+
+
+ Fixed an issue where on macOS Ventura and Sequoia, GlobalProtect app
+ versions 6.2.6-838, 6.2.7-1047, 6.2.8, and 6.3.3, manually changing
+ the portal address using the GlobalProtect app UI would fail and
+ revert back to the last connected portal. This issue occurred even
+ when
+ Allow User to Change Portal Address
+ was enabled in the agent configuration.
+
+ |
+
|
+ GPC-23394
+ |
+
+
+ Fixed an issue where GlobalProtect app version 6.2.8-183. running on
+ macOS 15.5 was unable to accurately report the disk encryption status
+ of FileVault, resulting in an
+ Unknown status in HIP checks.
+
+ |
+
|
+ GPC-23336
+ |
+
+
+ Fixed an issue where agent disable logs were not being logged to
+ Gateway System Logs on the firewall. The GlobalProtect agent reset the
+ authentication code, which falsely indicated that the gateway was not
+ fully authenticated, and the agent did not send the message.
+
+ |
+
|
+ GPC-22683
+ |
+
+
+ Fixed an issue where tool tips were not available for the
+ Add,
+ Edit, and
+ Delete buttons on the GlobalProtect
+ application's settings page on Windows devices.
+
+ |
+
|
+ GPC-22572
+ |
+
+
+ Fixed an issue where the hamburger menu button was disabled in the
+ Refresh connection screen, which made it inaccessible when using a
+ keyboard.
+
+ |
+
|
+ GPC-22021
+ |
+
+
+ Fixed an issue where, when using conditional-connect on macOS Sequoia
+ with GlobalProtect app version 6.2.6, manually switching gateways
+ caused the app to display a
+ Not Connected status for
+ approximately 10 seconds while establishing a connection to the second
+ gateway.
+
+ |
+
|
+ GPC-22010
+ |
+
+
+ Fixed an issue where loopback connection did not work when Endpoint
+ Traffic Policy Enforcement was enabled.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-24859
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect the
+ Kaspersky signature information which caused the device to fail the
+ HIP check.
+
+ |
+
|
+ GPC-24827
+ |
+
+
+ Fixed an issue where, on GlobalProtect client version 6.2.8-h3, HIP
+ checks for CrowdStrike Falcon or Microsoft/Windows Defender
+ intermittently took longer than expected to complete, sometimes
+ exceeding the default 20-second limit. This resulted in partial HIP
+ reports being sent to the gateway, causing connectivity issues for
+ users accessing internal resources or the internet.
+
+ |
+
|
+ GPC-24683
+ |
+
+
+ Fixed an issue where Host Information Profile (HIP) matching failed
+ for Anti-Malware criteria on macOS endpoints due to GlobalProtect
+ failing to detect the virus definition version for Kaspersky
+ Anti-Virus.
+
+ |
+
|
+ GPC-23090
+ |
+
+
+ Fixed an issue where the GlobalProtect app experienced connectivity
+ issues after the host computer resumed from sleep mode due to a
+ missing self-pointed route. This issue resulted in a delay of 5 to 10
+ minutes for the GlobalProtect connection to get stabilized.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-25063
+ |
+
+
+ Fixed an issue where, in the GlobalProtect app on macOS, keyboard
+ focus did not automatically move to the required "Enter portal
+ Address" field when a user attempted to add a new portal without
+ entering an address. This accessibility issue impacted
+ keyboard-dependent users.
+
+ |
+
|
+ GPC-24961
+ |
+
+
+ Fixed an issue where the firewall, when configured to obtain IP
+ addresses from a DHCP server for GlobalProtect clients, sent a MAC
+ address of '00' to the DHCP server specifically for MacOS 26 (Tahoe)
+ clients running GlobalProtect App versions 6.2 or 6.3, which resulted
+ in IP address collisions on the DHCP server.
+
+ |
+
|
+ GPC-24897
+ |
+
+
+ Fixed an issue where the GlobalProtect Connect Before Logon tunnel
+ disconnected for new users on their first logon. This issue affected
+ GP client versions 6.2.8-hx and 6.3.3-hx.
+
+ |
+
|
+ GPC-24892
+ |
+
+
+ Fixed an issue where the GlobalProtect Portal welcome page, when
+ displayed in German, incorrectly presented a button labeled 'Genau'
+ instead of 'Zustimmen' (Accept).
+
+ |
+
|
+ GPC-24880
+ |
+
+
+ Fixed an issue where GlobalProtect clients, after upgrading to
+ versions 6.2.8-263, 6.3.3-h2, or 6.3.3-h3, would get stuck in a
+ connecting loop and fail to connect to the portal or gateways. This
+ occurred because the GlobalProtect app crashed when attempting to
+ delete previous SAML user data, specifically when the user data folder
+ path contained non-ANSI characters that the app could not convert to a
+ UTF-16 path.
+
+ |
+
|
+ GPC-24842
+ |
+
+
+ (macOS only) GlobalProtect crashed when you clicked
+ Change Portal on setups that
+ included two or more portal entries and had a preferred gateway
+ marked.
+
+ |
+
|
+ GPC-24835
+ |
+
+
+ Fixed an issue where split tunneling domain exclusions on
+ GlobalProtect App version 6.3.3-C711 for Windows clients failed to
+ function as expected after the application disconnected and
+ reconnected. This resulted in traffic for domains configured for
+ exclusion being incorrectly routed through the VPN tunnel instead of
+ directly, because the TTLMap for split tunneling domain rules was not
+ properly cleared when the GlobalProtect App re-established its
+ connection.
+
+ |
+
|
+ GPC-24515
+ |
+
+
+ Fixed an issue where GlobalProtect clients on macOS devices,
+ specifically version 6.3.3-h2, were unable to resolve internal IPv6
+ domains when split tunneling was enabled and the operating system
+ lacked native IPv6 connectivity. This occurred because the client's
+ logic, which was designed to apply IPv6 configuration only when the OS
+ already had native IPv6 connectivity, prevented the GlobalProtect
+ tunnel from properly handling IPv6 traffic, resulting in "Err name not
+ resolved" errors for internal FQDNs.
+
+ |
+
|
+ GPC-24242
+ |
+
+
+ Fixed an issue where GlobalProtect portal authentication failed for
+ some macOS users when attempting to use saved credentials. This issue,
+ observed on GlobalProtect client versions 6.2.8 and 6.3.3, resulted in
+ an immediate authentication failure on the client and firewall logs
+ indicating an invalid username or password, even though the
+ credentials were valid for other macOS clients.
+
+ |
+
|
+ GPC-24216
+ |
+
+
+ Fixed an issue where the Host Information Profile (HIP) banner was not
+ displayed on Windows 11 client machines running GlobalProtect client
+ versions 6.2.8-h7 and 6.3.3. This occurred due to a timing or race
+ condition where the GlobalProtect client (PanGPA) received an outdated
+ status, preventing the visual display of HIP match or not-match
+ notifications, even though the messages were recorded in the client
+ logs.
+
+ |
+
|
+ GPC-24144
+ |
+
+
+ Fixed an issue where, after a client machine regained internet access,
+ Network Discovery was skipped due to the fed-mandate-accept setting,
+ preventing automatic reconnection to the Prisma Access gateway. This
+ occurred when the device switched from a non-internet-accessible
+ Ethernet connection to a 5G connection.
+
+ |
+
|
+ GPC-24083
+ |
+
+
+ Fixed an issue where GlobalProtect clients intermittently failed
+ RADIUS authentication due to treating the portal challenge response as
+ a gateway challenge response. This resulted in incorrect handling of
+ the OTP response back to the server.
+
+ |
+
|
+ GPC-23963
+ |
+
+
+ Fixed an issue where GlobalProtect Client version 6.2.8 running in
+ Windows 365 environments, would experience PanGPA getting stuck during
+ the tunnel rename process. This prevented successful gateway
+ authentication and registration after users closed and re-opened their
+ Windows 365 session, leading to a pop-up message prompting users to
+ re-authenticate.
+
+ |
+
|
+ GPC-23960
+ |
+
+
+ Fixed an issue where the GlobalProtect agent on macOS devices entered
+ a connecting loop when attempting to connect to an IPv6 gateway due to
+ a missing gateway preservation in the original script. This resulted
+ in the tunnel interface capturing the route to the gateway and an
+ infinite retry loop.
+
+ |
+
|
+ GPC-23909
+ |
+
+
+ Fixed an issue where AAAA DNS records were not working when connected
+ to GlobalProtect client versions 6.2.8-c243 or 6.2.8-c263, preventing
+ successful IPv6 connections. This issue occurred when split tunnel is
+ not configured, causing the IPv6 DNS settings to be incorrectly set.
+
+ |
+
|
+ GPC-23787
+ |
+
+
+ Fixed an issue where GlobalProtect clients on macOS devices, after
+ upgrading to version 6.2.8-h2, were unable to connect to the
+ authentication server. This occurred because incorrect logic in the
+ GlobalProtect Agent code prevented the Webview Process ID from syncing
+ with the Network Extension process, causing the Network Extension to
+ block SAML authentication traffic, resulting in a "Could not connect
+ to the authentication server" error and a blank embedded browser
+ during SAML authentication.
+
+ |
+
|
+ GPC-23723
+ |
+
+
+ Fixed an issue where GlobalProtect clients running version 6.2.8-h1
+ (6.2.8-c223) experienced intermittent connection failures and
+ disconnections, with the client agent getting stuck in a 'connecting'
+ state even when backend logs indicated a successful connection. This
+ occurred because, when conditional connect mode was enabled, the
+ client attempted to impersonate a user and write On-Demand settings to
+ the user's registry hive (HKEY_CURRENT_USER) during pre-logon. As no
+ user was logged in at that stage, user impersonation failed, leading
+ to incorrect registry access or failed registry operations, which
+ caused service instability or misconfiguration.
+
+ |
+
|
+ GPC-22424
+ |
+
+
+ Fixed an issue where, on Windows endpoints running GlobalProtect,
+ roaming user profile data was not written or sent to the server shared
+ folder over SMB (TCP/445) during user logoff or system reboot when the
+ GlobalProtect client was connected to the internal corporate network.
+
+ |
+
|
+ GPC-18976
+ |
+
+
+ Fixed an issue where GlobalProtect client 6.1.1-5 would select the
+ incorrect Windows tile by default after locking the screen when using
+ Single Sign-On for Smart Card PIN (Windows) with the Yubikey Smart
+ Card Minidriver. When multiple smart cards were present, GlobalProtect
+ incorrectly selected the last enumerated card instead of the currently
+ active one.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-25324
+ |
+
+
+ Fixed an issue where the GlobalProtect client briefly displayed a
+ "Sign-out" option after the application was ended from the task
+ manager and restarted, even when the portal configuration had "Allow
+ users to sign-out" set to "No". This was caused by a race condition
+ during the client's initialization, where the sign-out button was
+ temporarily visible before the portal's configuration to disable it
+ could be loaded.
+
+ |
+
|
+ GPC-25300
+ |
+
+
+ Fixed an issue where GlobalProtect clients experienced frequent
+ disconnections from GlobalProtect gateways. After being disconnected,
+ users were often unable to reconnect for extended periods, and
+ connection attempts to designated gateways, including those manually
+ selected or identified as 'Best Available', would incorrectly redirect
+ to other gateways.
+
+ |
+
|
+ GPC-25222
+ |
+
+
+ Fixed an issue where GlobalProtect clients failed to detect captive
+ portals on public Wi-Fi networks, even when the captive portal
+ responded with an HTTP 302 Redirect. This occurred because the
+ GlobalProtect agent expected the HTTP response to be terminated by
+ `\r\n\r\n` as per RFC, but some captive portals did not adhere to
+ this, causing the agent to incorrectly report that no data was
+ received from the captive portal server and thus fail to detect the
+ portal.
+
+ |
+
|
+ GPC-25215
+ |
+
+
+ Fixed an issue on macOS devices running the GlobalProtect agent and
+ has multiple physical interfaces, when Disable Local Subnet Access
+ (DLSA) feature was active, manually disabling the GlobalProtect agent
+ caused the client to lose routing information. This prevented the
+ client from reaching the GlobalProtect portal or gateway, even though
+ FQDN resolution was successful, resulting in "Network is unreachable"
+ errors and requiring a device reboot to restore connectivity.
+
+ |
+
|
+ GPC-25172
+ |
+
+
+ Fixed an issue where, on macOS GlobalProtect clients, exclude routes
+ were not properly removed from the system routing table after a PanGPS
+ (GlobalProtect client) crash. This occurred because the routes
+ remained in the macOS kernel, and upon reconnection, the client's
+ `checkExistingExRts()` function only validated the destination and
+ netmask, not the gateway. As a result, these stale routes, pointing to
+ an old or unreachable gateway, were marked as existing and skipped
+ during the reconnection process, leading to a corrupted routing state
+ and preventing correct route injection, especially after a network
+ change.
+
+ |
+
|
+ GPC-25148
+ |
+
+
+ Fixed an issue where GlobalProtect intermittently displayed a large
+ blank rectangle (bottom right side of the screen) on connection
+ failure on macOS 26 (Tahoe).
+
+ |
+
|
+ GPC-25121
+ |
+
+
+ Fixed an issue where the GlobalProtect DNS proxy Network Extension on
+ macOS endpoints failed to start due to retaining an incorrect Process
+ ID (PID) for the GlobalProtect app (PanGPA) after PanGPA restarted.
+ This prevented split-tunnel exclude applications from functioning
+ correctly.
+
+ |
+
|
+ GPC-24845
+ |
+
+
+ Fixed an issue where GlobalProtect users on Prisma Access
+ intermittently experienced "No user mapping" issues across multiple
+ gateways.
+
+ |
+
|
+ GPC-24659
+ |
+
+
+ Fixed an issue where macOS GlobalProtect clients failed to complete
+ transparent upgrades from a GlobalProtect portal because the download
+ of the upgrade package timed out.
+
+ |
+
|
+ GPC-24600
+ |
+
+
+ Fixed an issue where macOS GlobalProtect clients (versions 6.2.8 and
+ 6.3.3) were stuck in a connecting state after the macOS device woke up
+ from sleep mode (Modern Standby), particularly when using Certificate
+ or SAML authentication, requiring a manual connection refresh.
+
+ |
+
|
+ GPC-24538
+ |
+
+
+ Fixed an issue where the GlobalProtect client, specifically versions
+ 6.2.8 and 6.2.6-857, would crash immediately after installation on
+ Microsoft Windows 11 Pro (64-bit) endpoints. The `PanGPA` process
+ would exit due to a null pointer dereference, preventing the client
+ from launching.
+
+ |
+
|
+ GPC-24300
+ |
+
+
+ Fixed an issue where GlobalProtect clients running version 6.2.8-h2,
+ when initially loading a pre-logon configuration, failed to correctly
+ apply traffic exclusion rules for specified FQDNs (such as Avaya VoIP
+ traffic), causing the excluded traffic to be sent through the
+ GlobalProtect tunnel instead of the physical interface. This occurred
+ because an internal driver event reset a flag, preventing additional
+ IP rules from being set, and was resolved after the GlobalProtect
+ connection was refreshed and the default configuration was loaded.
+
+ |
+
|
+ GPC-24006
+ |
+
+
+ Fixed an issue where MacOS GlobalProtect clients, when configured for
+ Okta authentication with Prisma Access, intermittently failed to log
+ in after a previous log-off. This failure manifested as an "Okta
+ device not on-line" error, caused by the GlobalProtect client's
+ log-off process not completing gracefully, which resulted in the
+ client service not starting correctly on subsequent login attempts.
+
+ |
+
|
+ GPC-25637
+ |
+
+
+ Fixed an issue where on macOS devices, after upgrading macOS to
+ version 26.3 (from 26.2), the GlobalProtect client was unable to
+ connect and displayed the error "Could not connect to the
+ GlobalProtect service.
+
+ |
+
|
+ GPC-25196
+ |
+
+
+ Fixed an issue where the GlobalProtect client UI on macOS devices
+ would remain open in the dock and sometimes on top of other
+ applications after the device resumed from hibernation or sleep mode.
+ This behavior, observed in GlobalProtect client versions 6.2.8 and
+ 6.3.2, was caused by the `globalClickMonitor` not being reset after
+ the device woke up, preventing the UI from properly minimizing or
+ closing.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
|
+ GPC-22894
+ |
+
+
+ Fixed an issue where GlobapProtect did not detect the correct version
+ of Kaspersky Endpoint Security.
+
+ |
+
|
+ GPC-22847
+ |
+
+
+ Fixed an issue where GlobalProtect did not detect Qualys for patch
+ management.
+
+ |
+
|
+ GPC-22764
+ |
+
+
+ Fixed an issue where wa_3rd_party_host_xx.exe attempted to connect to
+ Microsoft’s update servers for information and the patch information
+ was not sent in the HIP report. This occured even though HIP
+ Exceptions for patch management were configured to exclude Windows
+ updates agent.
+
+ |
+
|
+ GPC-22740
+ |
+
+
+ Fixed an issue where macOS computers displayed both the new and old
+ versions of the GlobalProtect welcome page.
+
+ |
+
|
+ GPC-22688
+ |
+
+
+ Fixed an issue for proxy-only mode where customers were unable to
+ access websites when the computer woke up from sleep.
+
+ |
+
|
+ GPC-22638
+ |
+
+
+ Fixed an issue where Global Protect HIP did not detect the drive state
+ when using Trellix Drive Encryption 8.0.
+
+ |
+
|
+ GPC-22620
+ |
+
+
+ Fixed an issue where GlobalProtect was not working correctly and
+ blocked internet access.
+
+ |
+
|
+ GPC-22589
+ |
+
+
+ Fixed an issue where the Report an Issue functionality did not send
+ the troubleshooting log to the administrator’s Strata Logging Service
+ instance.
+
+ |
+
|
+ GPC-22544
+ |
+
+
+ Fixed an issue where the GlobalProtect client did not send the HIP
+ report causing user-IP mapping to be cleared and resulting in traffic
+ drop.
+
+ |
+
|
+ GPC-22542
+ |
+
+
+ Fixed an issue where the embedded browser shown as part of SAML
+ authentication was blank.
+
+ |
+
|
+ GPC-22487
+ |
+
+
+ Fixed an issue where Norton 360 was not compatible with GlobalProtect
+ causing the device to fail the HIP check.
+
+ |
+
|
+ GPC-22443
+ |
+
+
+ Fixed an issue where the GlobalProtect agent showed as connected even
+ when the virtual adapter was down.
+
+ |
+
|
+ GPC-22437
+ |
+
+
+ Fixed an issue where the GlobalProtect macOS client experienced a
+ keep-alive timeout, preventing the tunnel from connecting.
+
+ |
+
|
+ GPC-22412
+ |
+
+
+ Fixed an error where virtual adapter is not set correctly during
+ tunnel creation.
+
+ |
+
|
+ GPC-22297
+ |
+
+
+ Fixed an issue where the Customer was getting "A valid client
+ certificate is required for authentication" even though they had a
+ valid client certificate installed. In order to access the fix, you
+ must do one of the following:
+
+
|
+
|
+ GPC-22264
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP report did not detect the
+ last full scan time for Avast antivirus software.
+
+ |
+
|
+ GPC-22245
+ |
+
+
+ Fixed an issue where transparent upgrade from GlobalProtect version
+ 6.2.4 or 6.2.5 to version 6.2.6 failed on some Windows endpoints with
+ error 1618.
+
+ |
+
|
+ GPC-22237
+ |
+
+
+ Fixed an issue where GlobalProtect shut down unexpectedly on Windows
+ 11 devices running multiple versions of GlobalProtect 6.3. The issue
+ was caused by the firewall sending invalid IPv6 packets to
+ GlobalProtect, which did not have a validation method before
+ processing.
+
+ |
+
|
+ GPC-22235
+ |
+
+
+ Fixed an issue where users were unable to connect to the app after the
+ system woke up from sleep mode.
+
+ |
+
|
+ GPC-22233
+ |
+
+
+ Fixed an issue where the users were unable to connect the
+ GlobalProtect app after performing the resolution of CVE-2024-5921.
+ The app displayed the following error, “The certificate CN name
+ mismatch.”
+
+ |
+
|
+ GPC-22126
+ |
+
+
+ Fixed an issue where GlobalProtect version 6.2.6-838 was stuck
+ intermittently during the connection process.
+
+ |
+
|
+ GPC-22123
+ |
+ + + Fixed an issue where the GlobalProtect app got stuck and users faced + connection issues after the system woke up from sleep mode even though + the internet connection was stable. + | +
|
+ GPC-22092
+ |
+
+
+ Fixed an issue where the GlobalProtect app failed to validate the
+ server certificate when the portal or gateway sent only the leaf
+ certificate.
+
+ |
+
|
+ GPC-22061
+ |
+
+
+ Fixed an issue where the GlobalProtect client displayed an error when
+ using an ECDSA certificate with explicit EC parameters in FIPS mode.
+
+ |
+
|
+ GPC-22043
+ |
+
+
+ Fixed an issue where Okta push notification shows incorrect Windows
+ OS, when Okta SAML authentication is enabled in GlobalProtect.
+
+ |
+
|
+ GPC-22036
+ |
+
+
+ Resolved an issue where GlobalProtect did not populate the internal
+ routes in the user's routing table.
+
+ |
+
|
+ GPC-22028
+ |
+
+
+ Fixed an issue where the disconnect reason for macOS users was getting
+ cached.
+
+ |
+
|
+ GPC-21988
+ |
+
+
+ Fixed an issue where the GlobalProtect Client displayed a download
+ prompt or was updated even with an "upgrade disallow" configuration.
+
+ |
+
|
+ GPC-21979
+ |
+
+
+ Fixed an issue where the included domain traffic was routed through
+ the physical interface when split tunnel was configured.
+
+ |
+
|
+ GPC-21961
+ |
+
+
+ Fixed an issue where, after upgrading to GlobalProtect version 6.2.5,
+ the app triggered authentication and opened multiple browser tabs when
+ the computer woke from sleep.
+
+ |
+
|
+ GPC-21960
+ |
+
+
+ Fixed an issue where the HIP check failed to detect the Norton
+ anti-malware version 24.11.9615.0.
+
+ |
+
|
+ GPC-21955
+ |
+
+
+ Fixed an issue where the HIP notification pop-up on macOS looked
+ different from that on Windows.
+
+ |
+
|
+ GPC-21938
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app version 6.3.x was
+ installed on devices running macOS, the HIP check failed to detect
+ ESET Endpoint Security version 8.
+
+ |
+
|
+ GPC-21918
+ |
+
+
+ Fixed an issue where, when the patch management category was excluded
+ for HIP checks, HIP checks were still happening for missing patches
+ which consumed CPU resources on users' machine.
+
+ |
+
|
+ GPC-21938
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app version 6.3.x was
+ installed on devices running macOS, the HIP check failed to detect
+ ESET Endpoint Security version 8.
+
+ |
+
|
+ GPC-21775
+ |
+
+
+ Fixed an issue where GlobalProtect users on macOS were disconnected
+ immediately after sending the HIP report.
+
+ |
+
|
+ GPC-21771
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ Malware Definition Date for Trend Micro Deep Security Agent, which
+ caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-21743
+ |
+
+
+ Fixed an issue where a user was randomly prompted with a \"Login
+ Successful\" message when connecting to GlobalProtect (GP), even
+ though GP was not connected.
+
+ |
+
|
+ GPC-21695
+ |
+
+
+ Fixed an issue where the GlobalProtect embedded browser could not
+ utilize a new PIV certificate for SAML authentication if multiple
+ certificates were available.
+
+ |
+
|
+ GPC-21677
+ |
+
+
+ Fixed an issue where GlobalProtect configured for Always-on Pre-logon
+ may not display the captive portal page if there is a delay with
+ network access or Internet connectivity.
+
+ |
+
|
+ GPC-21653
+ |
+
+
+ Fixed an issue where the GlobalProtect virtual adapter was not set up
+ correctly.
+
+ |
+
|
+ GPC-21639
+ |
+
+
+ Fixed an issue where the GlobalProtect macOS client did not extend the
+ session even though the user clicked the Extend Session button.
+
+ |
+
|
+ GPC-21627
+ |
+
+
+ Fixed an issue where the Report an Issue feature failed to work for a
+ specific user whose username contained Japanese character.
+
+ |
+
|
+ GPC-21615
+ |
+
+
+ Fixed an issue where the GlobalProtect agent
+ (wa_3rd_party_host_64.exe) modified the __PSLockDownPolicy registry
+ key from 4 (secure language mode) to 0 (full language mode) after a
+ reboot.
+
+ |
+
|
+ GPC-21571
+ |
+
+
+ Fixed an issue where the hyperlink in HIP notification opened up in
+ Webview2 instead of the default browser.
+
+ |
+
|
+ GPC-21565
+ |
+
+
+ Fixed an issue where the SAML embedded browser did not remember the
+ username after sign-out, even when the user had selected the check box
+ “Remember Me" on the SAML embedded browser,
+
+ |
+
|
+ GPC-21527
+ |
+
+
+ Fixed an issue where the firewall did not exclude the APIPA
+ (169.254.0.0/16) range from GlobalProtect when the Endpoint Traffic
+ Policy Enforcement feature was enabled with the exclude option. As a
+ result, traffic to the APIPA range was sent over GlobalProtect instead
+ of the local interface.
+
+ |
+
|
+ GPC-21467
+ |
+
+
+ Fixed an issue where the Transparent Upgrade with Proxy only mode did
+ not work as expected and no tunnel was established with the gateway.
+
+ |
+
|
+ GPC-21453
+ |
+
+
+ Fixed an issue where the GlobalProtect app window displayed "static"
+ instead of the connected gateway name.
+
+ |
+
|
+ GPC-21222
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ the Real Time Protection Status and Last Full Scan for Avast
+ application, which caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-21090
+ |
+
+
+ Fixed an issue where GlobalProtect only displayed ADEM information for
+ approximately 120 users even though more than 600 ADEM users were
+ connected to GlobalProtect.
+
+ |
+
|
+ GPC-20967
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed with
+ the Conditional Connect method, users had to click the Connect button
+ twice to connect to an external gateway after a system reboot.
+
+ |
+
|
+ GPC-20632
+ |
+
+
+ Fixed an issue where GLobalProtect was stuck in connecting mode after
+ the customer manually selected a gateway that hit the maximum user
+ limit. This was a multi-gateway environment with SAML/CAS
+ authentication method.
+
+ |
+
|
+ GPC-20621
+ |
+
+
+ Fixed an issue where users from overseas locations were disconnected
+ from GlobalProtect due to the HIP report not being sent with manual
+ gateway selection.
+
+ |
+
|
+ GPC-18587
+ |
+
+
+ Fixed an issue where, when the GlobalProtect was installed on Windows
+ devices and Connect Before Logon was deployed, users were unable to
+ log in to the device using the User Principal Name (UPN). This issue
+ occurred when the GlobalProtect credential provider was selected and
+ the device was offline.
+
+ |
+
| Issue ID | +Description | +
|---|---|
| GPC-21022 | ++ Fixed an issue where the GlobalProtect re-authentication prompt appeared + in the background instead of the foreground after deploying Okta + FastPass. + | +
| GPC-20895 | ++ Fixed an issue where a macOS GlobalProtect app user was able to modify + or add a new portal even though the portal agent configuration specified + Allow User to Change Portal Address = NO + and + Allow user to Sign Out from GlobalProtect App = No. + | +
| GPC-20864 | ++ Fixed an issue where the GlobalProtect embedded browser login window did + not stay pinned to the front of all open windows on Windows and MAC + computers. + | +
| GPC-20839 | ++ Fixed an issue where a macOS user was unable to connect to the + GlobalProtect app. + | +
| GPC-20722 | ++ Fixed an issue in the GlobalProtect macOS client where the UI + incorrectly displayed a "Not Connected" status and a "Connect" button + while the user was in the process of connecting to a new gateway. + | +
| GPC-20645 | ++ Fixed an issue where the GlobalProtect macOS app was stuck in connecting + stage when the macOS computer woke from sleep and the user had to + restart the computer. + | +
| GPC-20601 | ++ Fixed an issue where users unable to connect to GlobalProtect after + upgrading from version 6.2.2 to 6.2.3 via JAMF. + | +
| GPC-20595 | ++ Fixed an issue where GlobalProtect users were unable to connect after + upgrading to 6.2.3-270 and received a Your internet access is blocked + error during SAML authentication using the embedded browser. + | +
| GPC-20527 | ++ Fixed an issue where the Conditional Connect method configured for the + GlobalProtect app did not work as expected when the user shifted from + external network (home) to an internal network (office). Users had to + reboot the system to resolve this issue. + | +
| GPC-20463 | ++ Fixed an issue where the GlobalProtect status panel is not disabled at + startup when the + Display Status Panel at Startup parameter is set to no. + | +
| GPC-20442 | ++ Fixed an issue on appliances running PanOS 10.1.11-h1 and GlobalProtect + 6.0.10-811 where the tunnel status failed to update to connected + immediately after establishment. This problem was specific to IPv4-only + clients connecting to dual-stack (IPv4 + IPv6) GlobalProtect gateways or + portals. + | +
| GPC-20427 | ++ Fixed an issue where the GlobalProtect client on Windows 11 devices + displayed an error message "The parameter is incorrect" when attempting + to connect to a firewall running PAN-OS 10.1.13 with SAML authentication + enabled. + | +
| GPC-20374 | ++ Fixed an issue where users were unable to connect to GlobalProtect if + they accidentally clicked decline on the Terms of Service page. + | +
| GPC-20157 | ++ Fixed an issue where the gateway location was not correctlydisplayed in + the Connections panel. + | +
| GPC-20143 | ++ Fixed an issue where the user was redirected to the Authentication page + twice on the default browser for both portal and gateway authentication + when SAML was configured. + | +
| GPC-20114 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the certificate information was incorrect during + the portal login phase causing authentication failure. + | +
| GPC-20112 | ++ Fixed an issue where the GlobalProtect HIP check incorrectly detected + Real time protection status for Kaspersky Endpoint Security, which + caused the device to fail the HIP check. + | +
| GPC-20091 | ++ Fixed an issue where pre-logon failed when the computer was rebooted, + when the machine store had an expired and active certificate. + | +
| GPC-20080 | ++ Fixed an issue where the GlobalProtect logs displayed different event + messages for Windows and macOS devices when the Allow User to Disable + GlobalProtect App was set to Allow with Passcode for the GlobalProtect + app. + | +
| GPC-20060 | ++ Fixed an issue where it was possible for the GlobalProtect enforcer to + be disabled when there was a network change during portal + authentication. + | +
| GPC-20040 | ++ Fixed an issue where GlobalProtect did not re-check for internal + gateways when using cached portal configuration and an external network + was previously detected. + | +
| GPC-19991 | ++ Fixed an issue where client certificate authentication between embedded + browser and IdP (SAML) fails. + | +
| GPC-19966 | ++ Fixed an issue where the embedded browser was unable to load the + Microsoft IdP login page for the users to authenticate to the + GlobalProtect app. + | +
| GPC-19901 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the app got disconnected and reconnected + intermittently. + | +
| GPC-19889 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows machine and Connect Before Logon (CBL) was configured for the + app, the app did not start properly when the user logged on to the + device. + | +
| GPC-19840 | ++ Fixed an issue where Mac computers did not display all gateways in the + Search Gateway tab. + | +
| GPC-19833 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices, the Smart card (Yubikey) authentication did not work + when the device woke up from sleep mode. + | +
| GPC-19753 | ++ Fixed an issue where the GlobalProtect icon could not be selected using + the keyboard. + | +
| GPC-19751 | ++ Fixed an issue where the programmatic and visual label for the + GlobalProtect form field was not announced. + | +
| GPC-19686 | ++ Fixed an issue where translation errors were observed in the + GlobalProtect app for French localization. + | +
| GPC-19659 | ++ Fixed an issue where macOS users were connected to the GlobalProtect app + before they agreed to their company’s terms of service. + | +
| GPC-19513 | ++ Fixed an issue where the GlobalProtect app was trying to use the old + portal's authorization cookie to login instead of the newly migrated + portal. This happened when the user changed from secondary portal to + primary portal or vice versa without signing out. + | +
| GPC-19475 | ++ Fixed an issue where users got connection errors in an embedded browser + after the computer woke up from sleep or when the user switched + gateways. + | +
| GPC-19433 | ++ Fixed an issue where a small white blank page randomly popped up on the + device screen distracting the users. This issue occurred while the + device was connected to GlobalProtect app. + | +
| GPC-19373 | ++ Fixed an issue where the HIP remediation pop up is displayed even when + the user is disconnected. + | +
| GPC-18991 | ++ Fixed an issue where the proxy auto-configuration (PAC) files were not + restored as expected after a system reboot or when the user disconnected + the GlobalProtect app. + | +
| GPC-18728 | ++ Fixed an issue where the ‘I Agree’ option on the GlobalProtect app + Welcome page did not work as expected when the user selected the option + using a keyboard. + | +
| GPC-18702 | ++ Fixed an issue where, when the GlobalProtect app was installed on + Windows devices, the “Allow Manually upgrade failed when the user tried + to upgrade the GlobalProtect app version from 6.0.5 to 6.0.7. + | +
| GPC-18647 | ++ Fixed an issue where the user reported an issue using the + Report an Issue option on the + GlobalProtect app and the issue was not reported as expected. + | +
|
+ GPC-17820
+ |
+
+
+ Fixed an issue where Firefox was not supported for proxied traffic in
+ Tunnel and Proxy mode or proxy mode.
+
+ |
+
| GPC-17727 | ++ Fixed an issue where when the GlobalProtect app was connected in Tunnel + and Proxy mode or proxy mode, SSH traffic could not be sent over the + proxy. + | +
| GPC-16975 | ++ Fixed an issue where, when the GlobalProtect app was installed on + devices running macOS, the screen reader did not announce the name of + the GlobalProtect gateway when the gateway was marked with the star + symbol. + | +
| GPC-15750 | ++ Fixed an issue where a hyperlink in a HIP notification opened in the + GPO-disabled Internet Explorer 11 browser instead of the default + browser. + | +
| Issue ID | +Description | +
|---|---|
|
+ GPC-22087
+ |
+
+
+ Fixed an issue where the GlobalProtect app was unable to validate the
+ certificate from OCSP.
+
+ |
+
|
+ GPC-22080
+ |
+
+
+ Fixed an issue where the OCSP requests were being rejected by the OCSP
+ responder with a
+ HTTP 400 Bad Request error due to
+ the absence of the Host header in the OCSP request.
+
+ |
+
|
+ GPC-21938
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app version 6.3.x was
+ installed on devices running macOS, the HIP check failed to detect
+ ESET Endpoint Security version 8.
+
+ |
+
|
+ GPC-21918
+ |
+
+
+ Fixed an issue where, when the patch management category was excluded
+ for HIP checks, HIP checks were still happening for missing patches
+ which consumed CPU resources on users' machine.
+
+ |
+
|
+ GPC-21838
+ |
+
+
+ Fixed an issue in which the GlobalProtect app, when installed on
+ Windows devices, caused a duplicate page to open in the system default
+ browser (Chrome) when the user clicked the hyperlink on the Welcome
+ page with fedmandate on the embedded browser.
+
+ |
+
|
+ GPC-21836
+ |
+
+
+ Fixed an issue in GlobalProtect 6.3.1 for macOS where the Refresh
+ Connection option was missing during the
+ Connecting state, specifically
+ for users who upgraded from version 6.3.0.
+
+ |
+
|
+ GPC-21778
+ |
+
+
+ Fixed an issue where the GlobalProtect IPSec tunnel got disconnected
+ on GlobalProtect app version 6.2.5 when
+ gpupdate /force command was used
+ to update policy.
+
+ |
+
|
+ GPC-21774
+ |
+
+
+ Fixed an issue where the GlobalProtect ARM64 installers for 6.2.5
+ version did not display the
+ Digital Signatures tab.
+
+ |
+
|
+ GPC-21771
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ Malware Definition Date for Trend Micro Deep Security Agent, which
+ caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-21733
+ |
+
+
+ Fixed an issue where all the added portals got deleted from the portal
+ list except the connected portal when the GlobalProtect app was
+ upgraded from version 6.2.4 to 6.2.5-788. Users had to manually add
+ them again to resolve the issue.
+
+ |
+
|
+ GPC-21604
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS and were connected to the internal gateway, the
+ app did not display the
+ Disconnect option under
+ Settings.
+
+ |
+
|
+ GPC-21571
+ |
+
+
+ Fixed an issue where the hyperlink in HIP notification opened up in
+ Webview2 instead of the default browser.
+
+ |
+
|
+ GPC-21565
+ |
+
+
+ Fixed an issue where the SAML embedded browser did not remember the
+ username after sign-out, even when the user had selected the check box
+ Remember Me on the SAML embedded
+ browser.
+
+ |
+
|
+ GPC-21542
+ |
+
+
+ Fixed an issue where GlobalProtect got stuck in connecting and failed
+ the connection after some time.
+
+ |
+
|
+ GPC-21443
+ |
+
+
+ Fixed an issue where GlobalProtect crashed when the PanGPS service was
+ stopped.
+
+ |
+
|
+ GPC-21414
+ |
+
+
+ Fixed an issue where the SAML authentication page would occasionally
+ fail to appear due to the usage of a previous SAML pre-login cookie.
+
+ |
+
|
+ GPC-21399
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the HIP check for the built-in firewall shows
+ N/A incorrectly.
+
+
+ The value should be either Yes or
+ No.
+
+ |
+
|
+ GPC-21370
+ |
+
+
+ Fixed an issue where the HIP check could not detect Trellix Firewall
+ Status, which caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-21332
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ Real Time Protection status for Avast and XProtect, which caused the
+ device to fail the HIP check.
+
+ |
+
|
+ GPC-21320
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect
+ Kaspersky Endpoint Security antimalware application which caused the
+ device to fail the HIP check.
+
+ |
+
|
+ GPC-21301
+ |
+
+
+ Fixed an issue where, when the user upgraded the GlobalProtect app
+ version to 6.2.4 with SAML authentication, users were unable to
+ connect to GlobalProtect intermittently when Enforcer is enabled.
+
+ |
+
|
+ GPC-21247
+ |
+
+
+ Fixed an issue where GlobalProtect HIP set the Filevault encryption
+ status to unencrypted on macOS running devices, which denied access to
+ the end-point machines.
+
+ |
+
|
+ GPC-21222
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check incorrectly detected
+ the Real Time Protection Status and Last Full Scan for Avast
+ application, which caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-21206
+ |
+
+
+ Fixed an issue where the GlobalProtect service exited when the user
+ logs off or put the computer in sleep mode.
+
+ |
+
|
+ GPC-21174
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect Real
+ time protection status for Acronis Cyber Protection Agent, which
+ caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-21130
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the GlobalProtect app failed to reconnect and
+ continued to stay in the
+ Connecting state after the device
+ woke up from Modern Standby mode.
+
+ |
+
|
+ GPC-21106
+ |
+
+
+ Fixed an issue where the GlobalProtect HIP check did not detect Real
+ Time Protection status for Malwarebytes antimalware application, which
+ caused the device to fail the HIP check.
+
+ |
+
|
+ GPC-21043
+ |
+
+
+ Fixed an issue where the GlobalProtect app got stuck in connecting
+ stage after authentication when the app was upgraded to 6.2.4 version.
+
+ |
+
|
+ GPC-20983
+ |
+
+
+ Fixed an issue where the GlobalProtect app was installed on devices
+ running macOS, the GlobalProtect got stuck in Connecting state when
+ the device woke up from sleep mode.
+
+ |
+
|
+ GPC-20967
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed with
+ the Conditional Connect method,
+ users had to click the
+ Connect button twice to connect to
+ an external gateway after a system reboot.
+
+ |
+
|
+ GPC-20943
+ |
+
+
+ Fixed an issue where the GlobalProtect enforcer blocked DHCP packets.
+
+ |
+
|
+ GPC-20838
+ |
+
+
+ Fixed an issue where the HIP report was not completed within the
+ allowed time.
+
+ |
+
|
+ GPC-20807
+ |
+
+
+ Fixed an issue where the HIP report for Symantec Encryption Desktop
+ shows the encryption state as unencrypted.
+
+ |
+
|
+ GPC-20779
+ |
+
+
+ Fixed an issue where Windows regional settings were not respected by
+ Webview 2 on SAML embedded browser resulting in regional
+ language(French, German, Chinese, Spanish, and Japanese) not loading
+ properly in embedded browser.
+
+ |
+
|
+ GPC-20700
+ |
+
+
+ Fixed an issue where macOS users had to enter the SAML username and
+ password each time they refreshed or rebooted their computer. This
+ issue occurred more frequently when they used Safari as the default
+ browser or used the embedded browser.
+
+ |
+
|
+ GPC-20674
+ |
+
+
+ Fixed an issue where all GlobalProtect portals except for the
+ currently connected portal were deleted during the upgrade from 6.2.2
+ to 6.2.3 or from 6.2.3 to 6.3.0.
+
+ |
+
|
+ GPC-20492
+ |
+
+
+ Fixed an issue where the PanGPS process crashed due to exception code
+ 0xC0000374.
+
+ |
+
|
+ GPC-20466
+ |
+
+
+ Fixed an issue where the tunnel gets broken during modern standby when
+ using Enforce GlobalProtect for Network Access and the enforcer gets
+ re-enabled only after the user resumes working on the computer.
+
+ |
+
|
+ GPC-20441
+ |
+
+
+ Fixed an issue where HIP reports are sometimes not available on the
+ firewall for newly connected users.
+
+ |
+
|
+ GPC-20322
+ |
+
+
+ Fixed an issue where users were unable to install GlobalProtect 6.2 on
+ windows 11 ARM64 devices.
+
+ |
+
|
+ GPC-20191
+ |
+
+
+ Fixed an issue where the PanGPA executable version 6.1.2.83 did not
+ work as expected on Windows devices.
+
+ |
+
|
+ GPC-20168
+ |
+
+
+ Fixed an issue where it was possible to do a privilege escalation
+ and\or login bypass when using a 3rd party credential provider with
+ GlobalProtect.
+
+ |
+
|
+ GPC-18943
+ |
+
+
+ Fixed an issue where when Endpoint Traffic enforcement feature was
+ enabled, certain traffic was going through the physical adapter and
+ not getting blocked as per the rules set.
+
+ |
+
|
+ GPC-18695
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app version 6.0.7 was
+ installed on devices running macOS, the "Allow with Passcode
+ option did not work as expected when the user tried to disable the
+ GlobalProtect app with the configured passcode.
+
+ |
+
|
+ GPC-18671
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ devices running macOS, the GlobalProtect macOS install package created
+ an unused /Library/Application folder.
+
+ |
+
|
+ GPC-18452
+ |
+
+
+ Fixed an issue where, when the GlobalProtect app was installed on
+ Windows devices, the app did not start right away after a system
+ reboot.
+
+ |
+
|
+ Issue ID
+ |
+
+ Description
+ |
+
|---|---|
GPC-26563 |
+
+
+ Fixed an issue where your GlobalProtect client deleted the pre-defined
+ Proxy Auto-Configuration file configuration from your client machine
+ when it refreshed its connection. This occurred on GlobalProtect
+ client versions 6.3.3-h9 and 6.3.3-h10. With this fix, your
+ GlobalProtect client no longer deletes the pre-defined PAC file
+ configuration upon connection refresh.
+
+ |
+
GPC-26311 |
+
+
+ Fixed an issue where GlobalProtect users were unable to submit Host
+ Information Profile (HIP) reports, which prevented security rules
+ requiring a HIP match from applying. This occurred when you connected
+ to an NGPA gateway using a dual-stack network, such as a mobile
+ hotspot. With this fix, GlobalProtect successfully submits HIP reports
+ regardless of your network configuration.
+
+ |
+
GPC-26305 |
+
+
+ Fixed an issue where the GlobalProtect portal change option was not
+ visible when you were in internal host detection mode. With this fix,
+ you can now properly view and use the portal change option.
+
+ |
+
GPC-26227 |
+
+
+ Fixed an issue where your GlobalProtect client connected to a
+ geographically distant GlobalProtect gateway even when a closer,
+ preferred gateway was available. This occurred when your network
+ connection became temporarily unavailable during the GlobalProtect
+ client's attempt to connect to the preferred gateway. With this fix,
+ your GlobalProtect client correctly prioritizes and connects to the
+ optimal gateway after network connectivity is restored.
+
+ |
+
GPC-26119 |
+
+
+ Fixed an issue where, on your macOS device, you were unable to
+ authenticate to captive portals on public Wi-Fi networks when
+ GlobalProtect's Network Enforcer was enabled. This occurred because
+ GlobalProtect exempted the primary Captive Network Assistant process
+ but did not dynamically exempt the associated WebKit eXtensible
+ Process Communication (XPC) subprocesses responsible for rendering the
+ captive portal page, which prevented the captive portal page from
+ loading. With this fix, GlobalProtect now correctly exempts these
+ subprocesses, ensuring captive portals load successfully.
+
+ |
+
GPC-25967 |
+
+
+ Fixed an issue where your GlobalProtect client experienced a
+ significant delay in establishing a connection after your device woke
+ up from a sleep event, preventing timely network access. With this
+ fix, your GlobalProtect client now connects promptly after a sleep
+ event, ensuring a smoother user experience.
+
+ |
+
GPC-25946 |
+
+
+ Fixed an issue where your GlobalProtect client did not send Host
+ Information Profile (HIP) check and report messages after you
+ established a connection to the gateway. This occurred even when a HIP
+ report was generated shortly before the connection, which could have
+ impacted security posture assessment. With this fix, your
+ GlobalProtect client now correctly sends HIP check and report messages
+ after establishing a connection.
+
+ |
+
GPC-25776 |
+
+
+ Fixed an issue where GlobalProtect clients displayed an incorrect
+ "Connecting" status after a GlobalProtect Portal or Gateway
+ authentication failure, specifically when "Portal auth failed but
+ SAML/CAS auth is successful". This misleading status persisted even
+ though the connection had actually failed, preventing users from
+ understanding the true connection state.
+
+ |
+
GPC-25563 |
+
+
+ Fixed an issue where the GlobalProtect proxy agent intermittently
+ initiated proxy connections using a GET request instead of the
+ required CONNECT request, which resulted in failures to establish
+ connections to target websites.
+
+ |
+
GPC-25541 |
+
+
+ Fixed an issue where MacOS GlobalProtect client version 6.2.8-416 was
+ unable to connect to the GlobalProtect gateway, getting stuck in a
+ connecting state.
+
+ |
+
GPC-25490 |
+
+
+ (MacBook devices) Fixed an issue where your GlobalProtect enabled
+ device lost internet access after returning from hibernation. This
+ occurred when your computer completely lost network connectivity,
+ requiring a restart to restore internet access. With this fix, your
+ device maintains network connectivity after resuming from hibernation.
+
+ |
+
GPC-25446 |
+
+
+ Fixed an issue where Host Information Profile (HIP) matching did not
+ function as expected after your device resumed from modern standby.
+ This occurred intermittently, requiring you to manually refresh to
+ restore proper HIP matching. With this fix, HIP matching now functions
+ correctly after your device resumes from modern standby.
+
+ |
+
GPC-25394 |
+
+
+ Fixed an issue where your traffic continued to pass through the
+ GlobalProtect tunnel interface after you disconnected GobalProtect,
+ preventing it from reverting to your local interface. With this fix,
+ your traffic properly reverts to the local interface after
+ GlobalProtect disconnects.
+
+ |
+
GPC-25383 |
+
+
+ Fixed an issue where GlobalProtect clients on Windows machines
+ experienced intermittent disconnections, which self-resolved within
+ 1-2 minutes.
+
+ |
+
GPC-25359 |
+
+
+ Fixed an issue where the GlobalProtect client, when using the embedded
+ browser for SAML authentication with the Cloud Authentication Service,
+ failed to retrieve configuration from the GlobalProtect Portal. This
+ occurred because the GlobalProtect Agent incorrectly passed the
+ username with an additional backslash character, leading to improper
+ encoding and subsequent failure.
+
+ |
+
GPC-25320 |
+
+
+ Fixed an issue where GlobalProtect intermittently appeared in the
+ foreground of your user session. This occurred even when you
+ configured GlobalProtect for on-demand connections and were not
+ actively trying to connect, causing it to overshadow other
+ applications. With this fix, GlobalProtect remains in the background
+ until you actively initiate a connection.
+
+ |
+
GPC-25280 |
+
+
+ Fixed an issue where GlobalProtect clients on macOS devices would
+ intermittently get stuck in a "Connecting" state for several minutes
+ after waking from modern standby. This occurred due to a race
+ condition between DNS proxy reconfiguration and the VPN connection
+ process during wake from sleep, where the macOS DNS proxy would
+ temporarily stop and restart, causing the PanGPS service to time out
+ when attempting to send DNS configuration commands. This led to
+ repeated connection failures until the DNS proxy fully stabilized, a
+ condition that was exacerbated by the presence of multiple network
+ extensions on the macOS device.
+
+ |
+
GPC-25019 |
+
+
+ Fixed an issue where GlobalProtect App version 6.2.8-223, when
+ configured in a non-tunnel setup with internal gateways, would stop
+ sending Host Information Profile (HIP) reports, leading to policy
+ drops on the firewall. This occurred because of a time alignment
+ problem in the HIP report thread scheduler, which caused the app to
+ incorrectly skip sending reports when the
+ `tNextHipReportCheckSendTime` became stale, especially with longer HIP
+ check intervals.
+
+ |
+
GPC-24845 |
+
+
+ Fixed an issue where GlobalProtect users on Prisma Access
+ intermittently experienced "No user mapping" issues across multiple
+ gateways.
+
+ |
+
GPC-24825 |
+
+
+ Fixed an issue where GlobalProtect client version 6.2.8-263 failed to
+ transition from the pre-logon tunnel to the user tunnel after
+ successful Windows credential entry, causing the client to remain in a
+ 'Connecting' state and requiring a force reboot or sign-out to clear.
+
+ |
+
GPC-24006 |
+
+
+ Fixed an issue where MacOS GlobalProtect clients, when configured for
+ Okta authentication with Prisma Access, intermittently failed to log
+ in after a previous log-off. This failure manifested as an "Okta
+ device not on-line" error, caused by the GlobalProtect client's
+ log-off process not completing gracefully, which resulted in the
+ client service not starting correctly on subsequent login attempts.
+
+ |
+