Add data for 10.2 issues, addressed and known
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type: Addressed
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product: PAN-OS
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version: 10.2.3-h12
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source: common-crawl
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crawl: CC-MAIN-2026-12
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## PAN-238792
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Fixed the following device certificate issues:
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- The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
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- Firewalls disconnected from Strata Logging Service after renewing the device certificate.
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- The device certificate was not correctly generated on the log forwarding card (LFC).
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- WildFire cloud logs did not log thermite certificate usage status.
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## PAN-237876
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Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
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## PAN-231771
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Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
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## PAN-227568
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When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
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## PAN-215576
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Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
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