Add data for 10.2 issues, addressed and known

2026-03-20 15:29:47 -05:00
parent cb1e998475
commit cbdb716299
85 changed files with 16995 additions and 2 deletions
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 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.0-h2
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-237871
 ```caveat
 WF-500 appliances and PAN-DB private cloud deployments only
 ```
 Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
 ## PAN-202450
 Fixed an issue where the device-client-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
 ## PAN-198372
 Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.0-h3
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.0-h4
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
@@ -0,0 +1,31 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.0
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-231823
 A fix was made to address [CVE-2024-5916](https://security.paloaltonetworks.com/CVE-2024-5916).
 ## PAN-186143
 Fixed an issue where no local changes could be made on a ZTP-enabled device after an upgrade to PAN-OS 10.1.x.
 ## PAN-182634
 ```caveat
 PA-400 series firewalls only
 ```
 Fixed an issue where the firewall detected a Power Supply Unit (PSU) failure for the opposite side when disconnecting a PSU from the device. This issue occurred when redundant PSUs were connected.
 ## PAN-178165
 Fixed an issue where the CLI command set system setting ctd ctd-agent-assigned-cores 0 to change assigned cores for the ctd-agent failed.
 ## PAN-175950
 Fixed an issue where IoT Security (without Strata Logging Service) onboarding failed.
@@ -0,0 +1,52 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.1-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-239241
 Extended the root certificate for WildFire appliances to December 31, 2032.
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-237871
 ```caveat
 WF-500 appliances and PAN-DB private cloud deployments only
 ```
 Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
 ## PAN-202450
 Fixed an issue where the device-client-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
 ## PAN-198372
 Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.1-h2
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.1-h3
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
@@ -0,0 +1,59 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h10
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-268823
 Fixed an issue where **Monitor > Log Display** did not display all logs when you applied a filter.
 ## PAN-268727
 Fixed an issue where traffic was dropped when the accumulation proxy was enabled and header insertion modified packets.
 ## PAN-268314
 Fixed an issue where new files were not sent to WildFire. With this fix, the WildFire reserved drive space has been increased for greater session caching capability.
 ## PAN-268002
 Fixed an issue where URL filtering response pages were not displayed for sites that were blocked as a result of SSL/TLS handshake inspection.
 ## PAN-267704
 Fixed an issue where the firewall did not send an ICMP error packet to Envoy when the MSS was exceeded.
 ## PAN-263973
 Fixed an issue where log collectors had a low incoming log rate.
 ## PAN-261673
 ```caveat
 VM-Series firewalls on Microsoft Azure environments only
 ```
 Fixed an issue where, when Accelerated Networking was enabled, traffic was dropped because of the flow_parse_ip_hdr counter related to an Nvidia driver issue.
 ## PAN-257601
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where Networking Cards (NC) experienced an internal link fault which caused path monitoring failure on the Dataplane Processing Card (DPC).
 ## PAN-253213
 Fixed an issue where the firewall sent HIP notifications every time it received a HIP report instead of every two hours.
 ## PAN-246699
 Fixed an issue on Panorama where **Rule Usage** and **Apps Seen** under Security policy rules stopped incrementing.
 ## PAN-233195
 Fixed an issue where logs continued to be ingested when the vldmgr process was restarted.
@@ -0,0 +1,155 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h14
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-279604
 Fixed an issue where scheduled SaaS application usage reports were generated incorrectly, and the login page was displayed instead of the report content.
 ## PAN-276822
 Fixed an issue where the packet buffer size increased significantly when WildFire File Forwarding was continued after a threat detection and then canceled.
 ## PAN-276177
 Fixed an issue where **App Acceleration** did not work with Oracle databases.
 ## PAN-274592
 ```caveat
 Firewalls in HA configurations only
 ```
 Fixed an issue where the firewall did not fail over when the active firewall experienced data plane issues.
 ## PAN-273994
 A fix was made to address [CVE-2025-0111](https://security.paloaltonetworks.com/CVE-2025-0111).
 ## PAN-273971
 A fix was made to address [CVE-2025-0108](https://security.paloaltonetworks.com/CVE-2025-0108).
 ## PAN-273278
 A fix was made to address [CVE-2025-0109](https://security.paloaltonetworks.com/CVE-2025-0109).
 ## PAN-273153
 Fixed an issue where the Panorama web interface was slower than expected due to excessive polling of the MonitorDirect.getTasks API by the Task Manager.
 ## PAN-273021
 Fixed an issue where 25G port links did not come up due to a change in the handling of 25G DAC modules.
 ## PAN-271926
 Fixed an issue where TLS 1.3 decryption failed with a bad record MAC error when the firewall was configured to decrypt and inspect TLS traffic.
 ## PAN-271301
 ```caveat
 VM-Series firewalls on Amazon Web Services (AWS) environments with GWLB integrated only
 ```
 Fixed an issue where DNS queries timed out when overlay routing was enabled.
 ## PAN-270549
 Fixed an issue where some TLS connections were not handled correctly, which led to instability in the dataplane.
 ## PAN-269899
 Fixed an issue where the Panorama web interface was slower than expected when querying for device tags.
 ## PAN-269731
 Fixed an issue where Panorama did not display logs from firewalls after upgrading to PAN-OS 10.2.11 on devices due to Elasticsearch (ES) getting restarted continuously.
 ## PAN-269027
 Fixed an issue related to external dynamic lists that caused commit times on the firewall to be higher than expected.
 ## PAN-268972
 Fixed an issue where Panorama was slower than expected when using a high number of device group tags in a non-shared context.
 ## PAN-268501
 Fixed an issue where the firewall was unable to generate a TSF file due to a full root partition.
 ## PAN-268489
 Fixed a Threat log PCAP ID overwrapping issue.
 ## PAN-268260
 Fixed an issue on hardware firewalls where, when SSL decryption was enabled and Client Hello messages spanned multiple TCP segments, some SSL decrypted sessions failed.
 ## PAN-267781
 Fixed an issue where Panorama did not display the Source Dynamic Address Group.
 ## PAN-267671
 Fixed an issue where the firewall rebooted unexpectedly due to the all_task process restarting and repeated OOM conditions occurring on the pan_task process.
 ## PAN-265791
 Fixed an issue where the all_task process stopped responding, which caused the dataplane to go down.
 ## PAN-265179
 Fixed an issue where a kernel race condition caused the firewall to reboot with a kernel panic.
 ## PAN-262627
 Fixed an issue where the firewall rebooted into maintenance mode due to a service failure in the configd process.
 ## PAN-261739
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed an issue where the firewall displayed 0 for the physical port counters read from MAC.
 ## PAN-261074
 Fixed an issue where the firewall delayed video file transfers over SMB when **Exclude Video Traffic** from the Tunnel feature was enabled and no applications were added to the list.
 ## PAN-260827
 Fixed an issue where the firewall consumed excessive CPU while processing traffic for a workload running on a GKE cluster, which caused reduced throughput.
 ## PAN-260090
 Fixed an issue where commit all operations failed when the application openair-psa was used as a keyword on a remote network instance that was upgraded to PAN-OS 10.2.4-h20.
 ## PAN-259727
 ```caveat
 Panorama appliances in HA configurations only
 ```
 Fixed an issue where Panorama became unresponsive and displayed a 504 gateway timeout error when accessing the web interface or the CLI.
 ## PAN-246304
 Fixed an issue on Panorama where commits failed due to a timeout in the sysd process during decryption.
 ## PAN-239952
 ```caveat
 Firewalls in active/passive HA configurations only
 ```
 Fixed an issue where HA sync messages from the active firewall took longer than expected to reach the passive firewall.
 ## PAN-222484
 A fix was made to address [CVE-2024-5920](https://security.paloaltonetworks.com/CVE-2024-5920).
@@ -0,0 +1,203 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h17
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-282236
 Fixed an issue where large IPv6 packets were reassembled incorrectly on the firewall when the packets arrived fragmented over an IPv4 tunnel.
 ## PAN-277234
 Fixed an issue where a device group import resulted in a Security policy rule being created with **Application** set to **none**.
 ## PAN-277135
 Fixed an issue where the firewall stopped responding when a DNS client closed or reset a TCP connection while the firewall was sending a response.
 ## PAN-276607
 Fixed an issue where GlobalProtect users experienced DNS resolution timeouts when using Prisma Access.
 ## PAN-274570
 Fixed an issue where the devsrvr process restarted after a failed commit due to an invalid memory access.
 ## PAN-273453
 Fixed an issue where restarting the firewall did not initiate an autocommit job, which caused the firewall to stop responding and the HA interface to go down.
 ## PAN-272395
 Fixed an issue where informational logs caused the distributord process log file to be frequently overwritten.
 ## PAN-271507
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where the DPC on slot 3 intermittently stopped responding due an all_pktproc restart.
 ## PAN-271351
 A fix was made to address [CVE-2025-0116](https://security.paloaltonetworks.com/CVE-2025-0116).
 ## PAN-271184
 Fixed an issue where Device Telemetry failed due to an issue with the encoding of characters in the log file path.
 ## PAN-269677
 Fixed an issue where Panorama did not check for a NULL pointer when querying logs, which caused logs to not display on the web interface.
 ## PAN-269106
 Fixed an issue where the wifclient stopped responding during server certificate verification for MICA gRPC connections and caused the dataplane to restart when using a cloud-based ML detection engine (MICA). On certain platforms, this caused the firewall to reboot periodically.
 ## PAN-268823
 Fixed an issue where **Monitor > Log Display** did not display all logs when you applied a filter.
 ## PAN-267097
 Fixed an issue where the replay database size increased significantly due to local and special configurations not being purged after commits.
 ## PAN-266695
 Fixed an issue on Panorama where a cyclic nested address group configuration caused the configd process to stop responding after a commit.
 ## PAN-266427
 Fixed an issue on the firewall where, when a high number of SD-WAN branch sites or interfaces were not connected, SD-WAN processes and tund processes stopped responding due to a high probing rate.
 ## PAN-265900
 Fixed an issue where the firewall stopped responding due to a tund process or SD-WAN process restart.
 ## PAN-264883
 ```caveat
 PA-7080 appliances with LPCs only
 ```
 Fixed an issue where syslog forwarding over TCP stopped after upgrading.
 ## PAN-264708
 Fixed an issue where a selective push was blocked when a configuration load was done.
 ## PAN-264678
 Fixed an issue where **Preview Changes** did not display configuration changes in **Commit and push** > **Push Scope**.
 ## PAN-263369
 ```caveat
 Internal error during commit processing. Commit/Validate failed
 ```
 Fixed an issue where commits from Panorama to Panorama virtual appliances failed with the error message after upgrading Panorama.
 ## PAN-262831
 ```caveat
 PA-5400f Series firewalls only
 ```
 Fixed an intermittent issue where the all_task process stopped responding, which caused the firewall to restart.
 ## PAN-262540
 Fixed an issue where application traffic transactions that reused TCP ports did not work with decryption.
 ## PAN-261673
 ```caveat
 VM-Series firewalls on Microsoft Azure environments only
 ```
 Fixed an issue where, when Accelerated Networking was enabled, traffic was dropped because of the flow_parse_ip_hdr counter related to an Nvidia driver issue.
 ## PAN-260218
 Fixed an issue where BGP Aggregate Advertise filters did not work as expected when the summary option was enabled, and only summarized routes were advertised.
 ## PAN-259351
 A fix was made to address [CVE-2024-3393](https://security.paloaltonetworks.com/CVE-2024-3393).
 ## PAN-257601
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where Networking Cards (NC) experienced an internal link fault which caused path monitoring failure on the Dataplane Processing Card (DPC).
 ## PAN-256738
 ```caveat
 VM-Series firewalls in HA configurations only
 ```
 Fixed an issue where BGP routes from the active firewall were lost when the passive firewall was rebooted.
 ## PAN-256223
 Fixed an issue where device telemetry log collection filled the root partition.
 ## PAN-255323
 ```caveat
 PA-7050 firewalls only
 ```
 Fixed an issue where the Network Processing Card (NPC), Data Processing Card (DPC), and Log forwarding Card (LFC) remained in a starting state after an unexpected power cycle.
 ## PAN-254422
 Fixed an issue where the firewall required a restart when an SD-WAN policy rule was pushed from Panorama.
 ## PAN-254403
 Fixed an issue where not all syslog logs were displayed in **Monitor** > **Monitor** > **System** when FIPS mode was enabled.
 ## PAN-254241
 Fixed an issue where the firewall stopped responding due to a high number of SD-WAN probes being sent.
 ## PAN-252300
 Fixed an issue where you were unable to select device groups in the push scope for user accounts.
 ## PAN-249384
 Fixed an issue on Panorama where configuration locks were observed during a partial rulebase commit.
 ## PAN-249011
 Fixed an issue where the firewall became unresponsive when committing a configuration change with a large number of uncommitted changes in the replay database.
 ## PAN-243240
 Fixed an issue where the using QoS caused packet buffer utilization to increase exponentially and the PKI POOL DFLT pool depleted until a reboot was performed.
 ## PAN-242479
 Fixed an issue where a high number of packets caused high packet descriptors on the firewall when handling EtherIP traffic.
 ## PAN-238286
 Fixed an issue where FTP control connections were lost after an HA failover event.
 ## PAN-230893
 Added a CLI command to address an issue where system lock files blocked authentication.
 ## PAN-193285
 Fixed an issue where the policy optimizer feature did not add entries back to the mongodb database after removing them during an upgrade or downgrade.
@@ -0,0 +1,141 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h18
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-286255
 Fixed an issue where, when the firewall received an unexpected termination request for SSL sessions, the dataplane experienced a slow buffer resource leak.
 ## PAN-283813
 Fixed an issue on Panorama where the web interface performance was slower than usual when retrieving read-only configurations from Panorama.
 ## PAN-279400
 Fixed an issue where, when **Restrict Certificate Extensions** was enabled on decryption profiles, the basic constraints extension was overwritten incorrectly.
 ## PAN-278150
 Fixed an issue where the firewall removed the Authentication Key Identifier (AKID) from the certificate during SSL decryption, which caused Python 3.13 to fail with a certificate verification error.
 ## PAN-277417
 Fixed an memory leak issue related to TLS inbound decryption.
 ## PAN-277147
 Fixed an issue where daily scheduled reports were not generated and emailed.
 ## PAN-276692
 Fixed an issue where the firewall did not install a Pay-as-you-go (PAYG) license if the check failed.
 ## PAN-276678
 Fixed an issue where Panorama became unresponsive while performing a dynamic address update without a lock.
 ## PAN-271425
 ```caveat
 Firewalls in active/active high availability (HA) configurations only
 ```
 Fixed an issue with SSL inbound decryption on firewalls on a vwire setup with asymmetric routing.
 To use this fix, enter the CLI command set system setting ssl-decrypt ha-vwire-mac-learn global yes on both firewalls in an HA pair.
 ## PAN-269956
 Fixed an issue where the all_pktproc process stopped responding, which caused internal path monitor failures.
 ## PAN-269700
 Fixed an issue where commits to service connection firewalls from Panorama failed.
 ## PAN-269499
 Fixed an issue where the firewall stopped responding when receiving a high number of logs.
 ## PAN-269291
 Fixed an issue where the scheduled report generation script did not return debug information.
 ## PAN-265646
 Fixed an issue where the config lock icon was not visible for a custom role-based admin when a Superuser admin had acquired the config lock.
 ## PAN-264169
 ```caveat
 PA-5400 Series firewalls only
 ```
 Fixed an issue where the firewall sent correlated event logs to the syslog server using the management interface instead of the log interface.
 ## PAN-263291
 Fixed an issue where Microsoft Outlook did not work as expected when the GlobalProtect clientless VPN was configured.
 ## PAN-262946
 Fixed an issue on the firewall where logging in via the CLI or web interface did not work due to increased memory usage.
 ## PAN-260564
 Fixed an issue on firewalls in HA configurations where a network loop was detected by switches after suspending HA on the active firewall.
 ## PAN-257432
 Fixed an issue on Panorama where the reportd process stopped responding, which caused a log query issue.
 ## PAN-256666
 Fixed an issue where the configd process stopped responding when **Commit and Push** operations were performed on multiple device groups.
 ## PAN-256115
 Fixed an issue where, after replacing a Panorama appliance or log collector, the secondary Panorama appliance or log collector displayed a **disconnected** status for the inter-log collector connection.
 ## PAN-254524
 Fixed an issue on Panorama where, when the **Commit and Push** button was clicked during a selective **Commit and Push** operation, the window stopped responding, which caused the operation to be delayed.
 ## PAN-254174
 A fix was made to address [CVE-2025-0115](https://security.paloaltonetworks.com/CVE-2025-0115).
 ## PAN-251929
 Fixed an issue where inbound decryption did not work when FIPS self tests were turned on.
 ## PAN-244227
 Fixed an issue where inconsistent FIB entries across the dataplane were not detected.
 ## PAN-241547
 A fix was made to address [CVE-2023-48795](https://security.paloaltonetworks.com/CVE-2023-48795).
 ## PAN-238594
 Fixed an issue where the firewall rebooted when a QSFP28 cable was removed from the port while the port was passing traffic.
 ## PAN-237010
 Fixed an issue on Panorama where local commits took longer than expected after an upgrade.
 ## PAN-233868
 Fixed an issue where the firewall took an incorrect action for overlapping custom and edl-url-categories in a policy rule.
 ## PAN-224833
 Fixed an issue where the firewall dropped DHCPv6 relay packets if there were duplicate link-local addresses on different sub-interfaces.
 ## PAN-214177
 Fixed an issue where template configurations were not properly pushed to the firewall during an export or push of the device configuration bundle.
@@ -0,0 +1,253 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h21
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-291060
 Fixed an issue where commits failed due to the configured connected gateway IPv6 address in the NAT64 policy exceeding the 31 character limit.
 ## PAN-288930
 Fixed an issue where, when ACE was enabled, traffic from cloud applications randomly matched an incorrect **cloud-apps** policy rule.
 ## PAN-286475
 Fixed an issue where the option to sort sequence numbers was missing from **Filters prefix list** in the advanced routing filters.
 ## PAN-284908
 Fixed an issue where retrieving filenames from OneDrive resulted in a cache miss.
 ## PAN-284552
 Fixed an intermittent issue where gateway logout events were not logged when the GlobalProtect client was unable to send a logout notification, which resulted in the inactivity logout timer not triggering a gateway logout event. This caused user sessions to remain active beyond the configured inactivity timeout.
 ## PAN-284116
 Fixed an issue where mTLS decryption bypass did not work when the decryption profile was configured with the maximum TLS version as TLS 1.3.
 ## PAN-283644
 ```caveat
 Prisma Access only
 ```
 Fixed an issue where URL log ingestion decreased after an upgrade, and secondary connections were lost.
 ## PAN-282640
 Fixed an issue where custom reports showed incomplete data when exported in CSV format from Panorama.
 ## PAN-280698
 Fixed an issue where the firewall removed the TCP timestamp from client hello messages that did not fit in a single packet, which resulted in connection issues.
 ## PAN-280505
 Fixed an issue where the web interface did not display a message to commit prior changes before attempting a partial configuration load.
 ## PAN-280409
 Fixed an issue where the popup window did not appear as expected for Clientless VPN users.
 ## PAN-279621
 Fixed an issue where processes stopped responding when HTTPS Forward traffic was run.
 ## PAN-279495
 Fixed an issue where accessing a URL from the browser returned the error message ERR_RESPONSE_HEADERS_TRUNCATED when the firewall was configured with TLS 1.3.
 ## PAN-279336
 Fixed an issue where the CLI did not display a message to commit prior changes before loading a partial configuration.
 ## PAN-279176
 Fixed an issue where the configuration audit displayed inaccurate information after partially loading the configuration via the CLI, which caused the audit to flag the configuration as deleted or changed.
 ## PAN-278812
 Fixed an issue where authentication to GlobalProtect failed with the error message User not in allowed list.
 ## PAN-277617
 Fixed an issue where deleting the NTP server address caused a commit validation error. This occurred when the configuration included both primary and secondary NTP servers and the secondary server was removed.
 ## PAN-276016
 Fixed an issue where Prisma Access cap700 instances did not insert HTTP headers when accessing certain Google domains if the 32 byte pool size was low.
 ## PAN-273949
 Fixed an issue where the firewall generated the following error message in the snmpd logs: pan_get_keystr_from_cryptod
 (pan_snmpinterface.c:181): Key X2F1dGhfa2V5 import from cryptod failed.
 ## PAN-272539
 ```caveat
 Panorama appliances on Microsoft Azure environments only
 ```
 Fixed an issue where user to IP address mapping was missing for some users connected to specific Prisma Access gateways, which caused the collection layer Azure firewall to not form the mapping.
 ## PAN-271432
 Fixed an issue where the firewall was unable to decrypt SSL traffic when using forward proxy and HSM with an ECDSA signing certificate.
 ## PAN-270849
 Fixed a memory leak issue related to the configd process that occurred when running consecutive commits for multiple days.
 ## PAN-269624
 Fixed an issue where GlobalProtect clients failed to connect with the error message The device or feature requires a GlobalProtect subscription license.
 ## PAN-268909
 Fixed an issue where IP address tags were removed from firewalls after a management server or useridd process restart. This occurred when a Panorama serial-number based configuration was used for User-ID redistribution.
 ## PAN-268708
 Fixed an issue where PDF summary and email reports displayed IPv6 addresses instead of IPv4 addresses.
 ## PAN-268614
 Fixed an issue on the web interface where, when all rules were highlighted when a read-only admin user clicked the **Highlight Unused Rules** checkbox.
 ## PAN-268017
 Fixed an issue where the IP address-to-user mapping timeout was triggered and the Inactivity TTL was refreshed unexpectedly
 ## PAN-265782
 Fixed an issue on Panorama where, after you enabled multihop in a BFD profile, you were unable to disable it via the web interface.
 ## PAN-264883
 ```caveat
 PA-7080 appliances with LPCs only
 ```
 Fixed an issue where syslog forwarding over TCP stopped after upgrading.
 ## PAN-260796
 Fixed an issue where servers were not accessible through an active SSL GlobalProtect VPN tunnel until a new connection was established or the session was cleared on the firewall.
 ## PAN-260132
 Fixed an issue where secondary IP addresses with a /32 prefix configured on Layer 3 interfaces were not reachable in FRR mode.
 ## PAN-259759
 A fix was made to address [CVE-2025-0125](https://security.paloaltonetworks.com/CVE-2025-0125).
 ## PAN-257624
 Fixed an issue where the firewall web interface was blank after logging in.
 ## PAN-257117
 Fixed an issue where CSV or PDF exports of zones did not contain all zones.
 ## PAN-255759
 Fixed an issue where the firewall was unable to match HIP data with the correct anti-malware object for Windows Defender.
 ## PAN-255252
 Fixed an issue where Panorama administrators with the type Dynamic were unable to create, modify, or delete BGP Dampening profiles.
 ## PAN-253829
 Fixed an issue where the CLI command show running security-policy timed out when the Security policy was large.
 ## PAN-253584
 Fixed an issue where ikemgr process unexpectedly stopped due to a memory mapping in an incorrect location.
 ## PAN-252974
 ```caveat
 PA-450 firewalls only
 ```
 Fixed an issue where specific routes were not advertised when BGP Aggregate was configured with the advertise filter.
 ## PAN-252270
 Fixed an issue on the firewall where changes were incorrectly applied after a reboot or a restart of the configd process.
 ## PAN-249581
 Fixed an issue where stale BGP routes were advertised to peers even when they were not present in the local RIB table.
 ## PAN-248975
 Fixed an issue on the Panorama web interface where no content was displayed after logging in.
 ## PAN-243333
 Fixed an issue where selective push operations failed with the following error message: SelPush:Base config is invalid! invalid configuration. Schema verification failed. This occurred when a policy rule was moved from the post-rule base to the pre-rule base.
 ## PAN-241230
 Fixed an issue where the SNMP get request status value for Panorama connections was incorrect.
 ## PAN-240001
 Fixed an issue where the pan_task process restarted due to configd and devsrvr process memory requirements.
 ## PAN-239256
 Fixed an issue where ARP entries were unable to be completed for subinterfaces with SNAT configured.
 ## PAN-238610
 Fixed an issue with the Panorama Virtual Appliance where, after the mgmtsrvr restarted on the passive appliance, stale IP address tags were pushed to the connected firewalls with the message clear all registered ip addresses.
 ## PAN-237582
 Fixed an issue where logs were intermittently missing on the log collector due to missing aliases for some indices.
 ## PAN-237475
 Fixed an issue where the firewall stopped responding when FIPS mode was enabled.
 ## PAN-232530
 Fixed an issue where the useridd process ran out of memory and restarted when the number of user or user groups exceeded the threshold.
 ## PAN-230330
 ```caveat
 PA-220 firewalls only
 ```
 Fixed an issue where disk space usage was significantly higher than expected after upgrading.
 ## PAN-224729
 Fixed an issue where you were unable to create duplicate entries in Advanced Routing AS path prepend in the BGP filter route map.
 ## PAN-224195
 Fixed an issue where Captive Portal redirects failed with a 500 Internal error when the captive portal token was disabled.
 ## PAN-222579
 Fixed an issue where the useridd and distd process restarted, which resulted in missing mappings.
 ## PAN-221571
 Fixed an issue on the web interface where the Security policy rule hit count remained at 0 for some rules even though the traffic logs showed live hits.
 ## PAN-212182
 Fixed an issue where TLS 1.3 connections failed if the server sent a certificate request after sending its certificate.
@@ -0,0 +1,95 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h4
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-263226
 Fixed an issue where decryption based traffic failed on Explicit Proxy nodes.
 ## PAN-263164
 Fixes a problem where Netflow User ID information was truncated to 31 characters.
 ## PAN-262287
 Fixed an issue where dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-261917
 Fixed an issue where websites with a no-decrypt policy rule were decrypted in traffic log when using a Google Chrome browser with PQC enabled
 ## PAN-261797
 ```caveat
 Firewalls and Panorama appliances in FIPS-CC mode only
 ```
 Fixed an issue where the authd process restarted if RADIUS PAP/CHAP authentication was used.
 ## PAN-261270
 Fixed an issue where the firewall decremented the TTL/Hop limit for BGPv6 packets by 1 after IPSec decryption.
 ## PAN-260662
 Fixed an issue where large file downloads were slower than expected when private IP address visibility was enabled.
 ## PAN-258442
 Fixed an issue where changes made to the split tunnel configuration on the Prisma Access gateway were not reflected on the GlobalProtect client.
 ## PAN-257957
 ```caveat
 Firewalls and Panorama appliances in FIPS-CC mode only
 ```
 Fixed an issue where the authd process restarted if RADIUS PAP/CHAP authentication was used.
 ## PAN-257563
 Fixed an issue where the logrcvr component for SASE and MCW displayed incorrect zones in the traffic flow.
 ## PAN-256223
 Fixed an issue where device telemetry log collection filled the root partition.
 ## PAN-255619
 Fixed an intermittent issue where file downloads from websites failed.
 ## PAN-254826
 Fixed an issue where the firewall stopped responding when processing traffic.
 ## PAN-254671
 Fixed an issue where excessive Timed out while getting config lock error messages were generated when making bulk changes via XML API.
 ## PAN-250371
 Fixed an issue where the logrcvr process stopped responding, which caused commits to fail with the error message Management server failed to send phase 1 to client logrcvr.
 ## PAN-247257
 Fixed an issue where the useridd process stopped responding, which caused the firewall to reboot.
 ## PAN-242958
 Fixed an issue where the firewall intermittently logged connect-agent-failure messages for service connection instances due to bi-directional host ID redistribution.
 ## PAN-242331
 Fixed an issue where Prisma Access remote network firewalls intermittently created incorrect user-to-IP-address mappings.
 ## PAN-240990
 Fixed an issue where l3svc.py displayed incorrect logs.
 ## PAN-218873
 Fixed an issue where a HIP mask was reused when an existing IP address user mapping was updated by a new IP address user mapping that had a different username but the same IP address.
@@ -0,0 +1,27 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h5
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-256077
 Fixed an issue where the GlobalProtect client would disconnect consistently due to keep-alive timeouts when using an SSL-only tunnel.
 ## PAN-241044
 Fixed an issue where traffic was denied by the interzone-default policy rule when a Security policy rule with an FQDN destination was configured.
 ## PAN-222590
 Fixed an issue where a semicolon appeared at the end of file names of data filtering logs.
 ## PAN-217198
 Fixed an issue where Security policy rules did not display values for FQDN.
 ## PAN-203231
 Fixed an issue where **Software Version** in the device summary report exported from Panorama included HTML tags.
@@ -0,0 +1,111 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h7
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-267662
 Fixed an issue where the firewall experienced a memory out-of-bounds access when the firewall was configured with SD-WAN and the SD-WAN plugin was loading, which caused the firewall to stop responding and drop VPN tunnels.
 ## PAN-266769
 Fixed an issue where the GlobalProtect gateway did not handle IP address changes of the inner gateway when the NGPA new protocol enabled.
 ## PAN-265742
 Fixed an issue on the Panorama web interface where the **OK** button on the GlobalProtect gateway configuration dialog box was not clickable.
 ## PAN-265462
 Fixed an issue where you were unable to download PDFs when connected via Clientless VPN.
 ## PAN-264871
 Fixed an issue on Panorama where the configd process stopped responding when viewing IP addresses on dynamic address groups with a large number of IP addresses.
 ## PAN-264246
 Fixed an issue where the Authentication Portal did not work properly with session cookies when the request to the portal contained the header Sec-Fetch-Site=cross-site.
 ## PAN-263680
 Fixed an issue where Prisma Access gateways consistently stopped responding with process restarts.
 ## PAN-262340
 Fixed an issue where FQDN resolution failed for address objects, and all FQDN traffic was denied by the interzone-default policy rule.
 ## PAN-261484
 Fixed an issue on the firewall where DPDK allocated twice the amount of memory as requested for pre-allocation.
 ## PAN-260928
 Fixed an issue where GlobalProtect failed to connect connect when using LDAP authentication with machine certificates with the error message You are not authorized to connect to GlobalProtect portal.
 ## PAN-260512
 Fixed an issue where accessing the IP address of the device address group objects from the user interface caused the configd process to stop responding.
 ## PAN-259002
 Fixed an issue where frequent external dynamic list updates caused the configd process to restart.
 ## PAN-257736
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where traffic to benign applications was was impacted by holding TCP sequential segments for MLC inspection and not releasing the full chain after a benign verdict was received.
 ## PAN-256077
 Fixed an issue where the GlobalProtect client would disconnect consistently due to keep-alive timeouts when using an SSL-only tunnel.
 ## PAN-255619
 Fixed an intermittent issue where file downloads from websites failed.
 ## PAN-255509
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where BFD sessions flapped intermittently.
 ## PAN-250787
 Fixed an issue where network issues between the firewall and the log collector caused logrcvr process memory exhaustion.
 ## PAN-250394
 Fixed an issue where a large amount of group data caused serialization errors and prevented synchronization.
 ## PAN-241044
 Fixed an issue where traffic was denied by the interzone-default policy rule when a Security policy rule with an FQDN destination was configured.
 ## PAN-233681
 Fixed an issue where the authd process on Prisma Access firewalls stopped responding after receiving the SIGUSR1 signal.
 ## PAN-226361
 Fixed an issue where sessions might end unexpectedly with the error resources-unavailable when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-222590
 Fixed an issue where a semicolon appeared at the end of file names of data filtering logs.
 ## PAN-217198
 Fixed an issue where Security policy rules did not display values for FQDN.
 ## PAN-203231
 Fixed an issue where **Software Version** in the device summary report exported from Panorama included HTML tags.
@@ -0,0 +1,43 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10-h9
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
 ## PAN-268314
 Fixed an issue where new files were not sent to WildFire. With this fix, the WildFire reserved drive space has been increased for greater session caching capability.
 ## PAN-267535
 Fixed an issue where all_task processes stopped responding on the remote network firewall, which caused tunnels to go down and the pan_task CPU usage to approach 100%.
 ## PAN-265778
 Fixed an issue where the GlobalProtect client failed to connect after an upgrade due to the group names not being retrieved on time.
 ## PAN-265399
 Fixed an issue where DNS queries for uppercase internal domain (SRV record) timed out when DNS Security was enabled.
 ## PAN-255915
 Fixed an issue where a memory leak in the sslmgr process caused the firewall to restart.
 ## PAN-240251
 Fixed an issue where the vldmgr process incorrectly restarted during an Elasticsearch restart.
 ## PAN-232368
 Fixed an issue where commits failed with the error message Error: Max. user groups used in policy 1389 exceed capacity (1000).
 ## PAN-218279
 Fixed an issue on Panorama where hostname variables displayed as **unknown** when exporting template or template stack variables in CSV format.
@@ -0,0 +1,235 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.10
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-257197
 Fixed an issue where ifType and ifSpeed were not populated in asynchronous mode of SNMP operations.
 ## PAN-256181
 Fixed an issue where the management interface and front panel port interface statistics were not populated in asynchronous mode of SNMP operations.
 ## PAN-255868
 ```caveat
 PA-3400 Series firewalls only
 ```
 Fixed an issue where the firewall entered maintenance mode after enabling kernel data collection during the silent reboot.
 ## PAN-255396
 Fixed an issue where, when using serial number and IP address authentication, and multiple gateways were configured, the portal returned the last gateway in the list and disregarded the satellite assignment by serial number.
 ## PAN-253546
 Fixed an issue where a TLS client hello was split into multiple packets and arrived out of order, so the packets were dropped and the session terminated.
 ## PAN-253317
 ```caveat
 VM-Series firewalls on Microsoft Azure environments only
 ```
 Fixed an issue where you were unable to log in to the firewall after a private data reset.
 ## PAN-252730
 Fixed an issue where the Elasticsearch status for a log collector group changed to red or yellow after performing a collector group push.
 ## PAN-252517
 Fixed an issue where SNMP failed to respond to multiple Object Identifier (OID) queries in a single SNMP GET request.
 ## PAN-251895
 Fixed an issue where enabling inline Cloud Analysis features caused a slow packet buffer leak, which resulted in performance issues and dropped traffic.
 ## PAN-251639
 Fixed an issue where an out of memory condition might occur due to a memory leak in the varrcvr process when a Wildfire Analysis security profile is enabled.
 ## PAN-251563
 Added CPLD enhancement to capture external power issues.
 ## PAN-251013
 Fixed an issue on the web interface where the **Virtual Router** and **Virtual System** configurations for the template incorrectly showed as **none**.
 ## PAN-250083
 Fixed an issue on firewalls in HA configurations where packets were dropped over HA3 HSCI due to the default MRU being incorrect.
 ## PAN-250020
 Fixed an issue where MLC2 verdict retrieval failed due to a regression in loopback data flag handling.
 ## PAN-248130
 Fixed an issue where the **AND** operation under a Dynamic Address Group comparison did not work after upgrading the AWS plugin to 3.0.1.
 ## PAN-248105
 Fixed an issue where the GlobalProtect SSL VPN tunnel immediately disconnected due to a keep-alive timeout.
 ## PAN-246976
 Fixed an issue with unbalanced NAT session distribution with multidataplane firewalls when persistent-dipp was enabled.
 ## PAN-246960
 Fixed an issue where firewalls failed to fetch content updates from the WildFire private cloud due to an **Unsupported protocol** error.
 ## PAN-245850
 Fixed an issue on Panorama appliances in active/passive HA configurations where the firewalls entered an HA out-of-sync status and jobs failed on the passive appliance with the error message Could not merged running config from file.
 ## PAN-245842
 Fixed an issue with the syn-cookie option where traffic unexpectedly stopped during packet exchange.
 ## PAN-245690
 Fixed an issue where the managed collectors health status on Panorama displayed as empty.
 ## PAN-245125
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed an issue where file descriptors were not closed due to invalid configurations.
 ## PAN-244907
 Fixed an issue where ports did not go down when moving from an active state to a suspended state.
 ## PAN-244746
 Fixed an issue where changes committed on Panorama were not reflected on the firewall after a successful push.
 ## PAN-244648
 ```caveat
 PA-5200 Series only
 ```
 Fixed an issue where the firewall did not boot up after a factory reset, and, with FIPS mode enabled, the firewall rebooted into maintenance mode.
 ## PAN-244622
 Fixed an issue where FIB repush did not work with Advanced Routing enabled.
 ## PAN-244013
 Fixed an issue where the web interface did not display newly added antispyware signatures or Vulnerability signatures.
 ## PAN-243240
 Fixed an issue where the using QoS caused packet buffer utilization to increase exponentially and the PKI POOL DFLT pool depleted until a reboot was performed.
 ## PAN-242893
 Fixed an issue where the verdict for www.googleapis.com displayed the message not-resolved.
 ## PAN-242309
 Fixed an issue where a higher byte count (s2c) was observed for DNS-Base application.
 ## PAN-241230
 Fixed an issue where the SNMP get request status value for Panorama connections was incorrect.
 ## PAN-241192
 Fixed an issue where HIP reports did not match HIP objects configured with certificate check.
 ## PAN-240786
 Fixed an issue on firewalls in HA configurations where VXLAN sessions were allocated, but not installed or freed, which resulted in a constant high session table usage that was not synced between the firewalls. This resulted in a session count mismatch.
 ## PAN-240612
 Fixed a kernel panic caused by a third-party issue
 ## PAN-240368
 Fixed an issue where Authentication Portal redirection for HTTPS websites did not work when **Enhanced Handling of SSL/TLS Handshakes for Decrypted Traffic** was enabled.
 ## PAN-240347
 Fixed an issue with the web interface where the **Dashboard** and a **Device Group** policy rule took longer than expected to load.
 ## PAN-240225
 Fixed an issue where authentication failed on web-based GlobalProtect portal.
 ## PAN-239662
 Fixed an issue where the NSSA default route from the firewall was not generated to advertise even though the backbone area default route was advertised during a graceful restart.
 ## PAN-239354
 Fixed an issue where DNS resolution was delayed when an antispyware policy rule was applied to both client to firewall and firewall to internal DNS server legs of a connection.
 ## PAN-238625
 Fixed an issue where, when the physical interface went down, the SD-WAN Ethernet connection state still showed **UP/path-monitor** due to the Active URL SaaS monitor connection state remaining UP/path-monitor.
 ## PAN-237608
 Fixed an issue where a NetFlow export truncated the source username.
 ## PAN-236133
 Fixed an issue where SSL traffic was impacted when **SSL Command and Control detector** for Incline Cloud Analysis was set to **reset-both**, **reset-client**, **reset-server**, or **drop**.
 ## PAN-232550
 Fixed an issue where SNMPv3 authentication failed when using SHA-512 Auth protocol.
 ## PAN-231642
 Fixed an issue on the Panorama web interface where users who were logged in through multiple sessions were able to see an active lock on only one session.
 ## PAN-229115
 Fixed an issue on the web interface where the screen was blank after logging in to Panorama.
 ## PAN-226108
 Fixed an issue where the masterd process was unable to start or stop the sysd process.
 ## PAN-225394
 Fixed an issue on the firewall where SNMP incorrectly reported high packet descriptor usage.
 ## PAN-223914
 Fixed an issue on Panorama where the reportd process unexpectedly stopped responding.
 ## PAN-223418
 Fixed an issue where heartbeats to the brdagent process were lost, resulting in the process not responding, which caused the firewall to reboot.
 ## PAN-221041
 Fixed an issue where the following error message was seen frequently in the system logs: Clearing snmpd.log due to log overflow.
 ## PAN-216941
 ```caveat
 Panorama appliances in Log Collector mode only
 ```
 Fixed an issue where Panorama stopped processing and saving logs.
 ## PAN-164885
 Fixed an issue on Panorama where **Commit and Push** or **Push to Devices** operations failed when an external dynamic list was configured to check for updates every 5 minutes due to the commit and external dynamic fetch processes overlapping.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.11-h10
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-259351
 A fix was made to address [CVE-2024-3393](https://security.paloaltonetworks.com/CVE-2024-3393).
@@ -0,0 +1,95 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.11-h12
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-279604
 Fixed an issue where scheduled SaaS application usage reports were generated incorrectly, and the login page was displayed instead of the report content.
 ## PAN-273994
 A fix was made to address [CVE-2025-0111](https://security.paloaltonetworks.com/CVE-2025-0111).
 ## PAN-273971
 A fix was made to address [CVE-2025-0108](https://security.paloaltonetworks.com/CVE-2025-0108).
 ## PAN-273278
 A fix was made to address [CVE-2025-0109](https://security.paloaltonetworks.com/CVE-2025-0109).
 ## PAN-271926
 Fixed an issue where TLS 1.3 decryption failed with a bad record MAC error when the firewall was configured to decrypt and inspect TLS traffic.
 ## PAN-270549
 Fixed an issue where some TLS connections were not handled correctly, which led to instability in the dataplane.
 ## PAN-269731
 Fixed an issue where Panorama did not display logs from firewalls after upgrading to PAN-OS 10.2.11 on devices due to Elasticsearch (ES) getting restarted continuously.
 ## PAN-268727
 Fixed an issue where traffic was dropped when the accumulation proxy was enabled and header insertion modified packets.
 ## PAN-268319
 Fixed an issue where **Receive Time** and **Time Generated** were not visible as attributes in the **Filter Builder** for system logs and URL filtering logs.
 ## PAN-268260
 Fixed an issue on hardware firewalls where, when SSL decryption was enabled and Client Hello messages spanned multiple TCP segments, some SSL decrypted sessions failed.
 ## PAN-267781
 Fixed an issue where Panorama did not display the Source Dynamic Address Group.
 ## PAN-264762
 Fixed an issue where the firewall showed the status of SFP+ interfaces as not up, or up but not configured, when a PAN-SFP-PLUS-SR cable was connected.
 ## PAN-263465
 Fixed an issue where the logrcvr process stopped responding due to a memory leak and buffer overrun.
 ## PAN-261739
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed an issue where the firewall displayed 0 for the physical port counters read from MAC.
 ## PAN-259351
 A fix was made to address [CVE-2024-3393](https://security.paloaltonetworks.com/CVE-2024-3393).
 ## PAN-256051
 Fixed an issue on the firewall where enabling flow basic caused the firewall to stop responding due to a masterd process restart.
 ## PAN-255619
 Fixed an intermittent issue where file downloads from websites failed when decrypting HTTP/2 traffic.
 ## PAN-249597
 Fixed an issue where the **Policy** page on the Panorama web interface was slower than expected when a device group had a large number of managed devices.
 ## PAN-241004
 Fixed an issue where DNS Proxy dropped client requests of the type ns for a root domain.
 ## PAN-233965
 Fixed an issue here the tund process stopped responding, which caused push operation to managed firewalls or making changes to local firewalls to fail.
 ## PAN-230825
 Fixed an issue where link flaps occurred on Panorama appliances in HA configurations.
@@ -0,0 +1,23 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.11-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-263226
 Fixed an issue where decryption based traffic failed on Explicit Proxy nodes.
 ## PAN-261917
 Fixed an issue where websites with a no-decrypt policy rule were decrypted in traffic log when using a Google Chrome browser with PQC enabled.
 ## PAN-257957
 ```caveat
 Firewalls and Panorama appliances in FIPS-CC mode only
 ```
 Fixed an issue where the authd process restarted if RADIUS PAP/CHAP authentication was used.
@@ -0,0 +1,51 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.11-h6
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
 ## PAN-267001
 Fixed an issue where multicast streams were unstable with ECMP and dropped every 30 seconds.
 ## PAN-266704
 Fixed an issue where filtering BGP routes by peer name in Advanced Routing Engine (ARE) did not display the correct routes.
 ## PAN-266312
 Fixed an issue where BFD sessions took longer than expected to establish after an HA failover due to BGP.
 ## PAN-262287
 Fixed an issue where dereferencing a NULL pointer that occurred caused pan_task processes to stop responding.
 ## PAN-259870
 ```caveat
 PA-7000b firewalls only
 ```
 Fixed an issue where Luna Network Hardware Security Modules (HSM) did not work after an upgrade or downgrade.
 ## PAN-258912
 ```caveat
 PA-7000b firewalls only
 ```
 Fixed an issue where the firewall web interface displayed an incorrect HSM client version when the client was upgraded to version 7.2.0.220.
 ## PAN-255360
 Fixed an issue where the firewall booted into maintenance mode when there was no connectivity to the specified HSM.
 ## PAN-226361
 Fixed an issue where sessions bypassed L7 inspection or ended unexpectedly with the error resources unavailable when the firewall incorrectly interpreted the Content and Threat Detection (CTD) global packet queue as being full.
@@ -0,0 +1,528 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.11
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the debug dataplane set ssl-decrypt accumulate-client-hello disable yes CLI command.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the set deviceconfig setting preserve-prenat-feature no CLI command.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279746
 An SSL/TLS Client Hello may not be sent if the Client Hello arrives at the firewall in multiple TCP segments and the traffic is not subject to SSL decryption.
 ## PAN-265336
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11-h2 Addressed Issues.
 ```
 Copper ports flap when generating a technical support file, executing telemetry, or retrieving port status using a Management Data Input/Output (MDIO) read.
 ## PAN-264680
 ```caveat
 PA-220 firewalls only
 ```
 **Device** > **Setup** is not displayed when the Enterprise Data Loss Prevention (E-DLP) plugin is installed.
 **Workaround:** Uninstall the Enterprise DLP plugin.
 1. Log in to the firewall web interface.
 2. Select **Device** > **Plugins**.
 3. Search for dlp.
 4. **Uninstall**.
 ## PAN-264580
 ```caveat
 PA-3400 Series firewalls only
 ```
 Upgrading to PAN-OS 10.2.11 results in the following error: Target image validation failed with error invalid literal for int() with base 10.
 ## PAN-263226
 When SSL decryption is enabled and Client Hello messages span multiple TCP segments, elements from the proxy_l2info memory pool may not be freed properly. Memory leaks in this pool cause some SSL decryption sessions to fail.
 **Workaround:** Disable Client Hello accumulation using the debug dataplane set ssl-decrypt accumulate-client-hello disable yes CLI command.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-261429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 The command show auth radius-require-msg-authentic might return no output.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-257957
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.12 Addressed Issues.Affects 10.2.11-h1 and later 10.2 releases.
 ```
 If you enable FIPS-CC mode and use the PAP or CHAP authentication methods for your RADIUS server, the authd process may restart unexpectedly. To avoid this issue, use one of the following workarounds:
 - If you use PAN-OS 10.2.10-h3, 10.2.11, or an earlier version, configure the RADIUS server so that it does not send the message authenticator back to client.
 - Use other protocols, such as LDAP, Kerberos, TACACS+, SAML, RADIUS EAP, instead of RADIUS PAP or CHAP.
 - Change from FIPS mode to normal mode.
 ## PAN-257601
 ```resolved
 Fixed in PAN-OS 10.2.11. Affects 10.2.11-h2 and later 10.2 releases.
 ```
 Networking cards can experience an internal link fault, causing path monitoring failure on the Dataplane Processing Card (DPC).
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - db-serialno can be at most 40 characters
 - db-serialno is invalid
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
 **Revoke satellite certificates**:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in Traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-226361
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11-h4 Addressed Issues.
 ```
 Sessions might end unexpectedly with the error resources-unavailable when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling the [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a JavaScript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 debug software restart process log-receiver
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on an M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to an M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 Series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering inline ML.
 **Workaround:** Configuration settings for URL Filtering inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific websites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (high availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the Traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the Advanced URL Filtering license, your license entitlements for PAN-DB and Advanced URL Filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,159 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.12
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-264680
 ```caveat
 PA-220 firewalls only
 ```
 Fixed an issue where **Device > Setup** was not displayed on the web interface.
 ## PAN-263226
 Fixed an issue where, when SSL decryption was enabled and Client Hello messages spanned multiple TCP segments, some SSL decrypted sessions failed.
 ## PAN-263164
 Fixes a problem where Netflow User ID information was truncated to 31 characters.
 ## PAN-262593
 Fixed an issue where traffic to websites failed on the Google Chrome web browser on Secure Web Gateway (SWG) nodes.
 ## PAN-261991
 Fixed an issue where traffic that did not match a decryption policy rule, or matched a no-decrypt policy rule, failed when accumulation proxy was enabled and a Zone Protection profile was configured with syn-cookies enabled.
 ## PAN-261917
 Fixed an issue where websites with a no-decrypt policy rule were decrypted in traffic log when using a Google Chrome browser with PQC enabled.
 ## PAN-261489
 Fixed an issue where an out-of-memory (OOM) condition caused a firewall outage.
 ## PAN-261484
 Fixed an issue on the firewall where DPDK allocated twice the amount of memory as requested for pre-allocation.
 ## PAN-260928
 Fixed an issue where GlobalProtect failed to connect when using LDAP authentication with machine certificates with the error message You are not authorized to connect to GlobalProtect portal.
 ## PAN-260738
 Fixed an issue on the Panorama web interface where the progress bar did not complete when importing a vulnerability profile configuration through an XML file.
 ## PAN-260149
 Fixed an issue where the management plane DNS cache size was lower than expected.
 ## PAN-259883
 Fixed an issue where the firewalls behind an Amazon Web Services (AWS) Gateway Load Balancer (GWLB) stopped responding when processing GENEVE packets with the reserved bit set.
 ## PAN-257994
 ```caveat
 CN-Series firewalls only
 ```
 Fixed an issue where commits failed with the error failed to handle CONFIG_UPDATE_START due to cfgdb files for the container not being symbolically linked to the cfgdb files on the virtual machine.
 ## PAN-257957
 ```caveat
 Firewalls and Panorama appliances in FIPS-CC mode only
 ```
 Fixed an issue where the authd process restarted if RADIUS PAP/CHAP authentication was used.
 ## PAN-257652
 Fixed an issue where Internal Host Detection for IPv6 did not work after upgrading to a PAN-OS 10.2 release.
 ## PAN-255611
 Fixed an issue on the firewall where newly added routes were not automatically sorted based on subnets when added to a redistribution profile.
 ## PAN-255509
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where BFD sessions flapped intermittently.
 ## PAN-255323
 ```caveat
 PA-7050 firewalls only
 ```
 Fixed an issue where the Network Processing Card (NPC), Data Processing Card (DPC), and Log Forwarding Card (LFC) remained in a starting state after an unexpected power cycle.
 ## PAN-252974
 ```caveat
 PA-450 firewalls only
 ```
 Fixed an issue where specific routes were not advertised when BGP Aggregate was configured with the advertise filter.
 ## PAN-252669
 Fixed an issue where the ikemgr process stopped responding with a SIGSEGV error.
 ## PAN-251446
 Fixed an issue where a critical system log was generated for a SAML authenticated user whose username length was greater than 32 characters.
 ## PAN-250394
 Fixed an issue where a large amount of group data caused serialization errors and prevented synchronization.
 ## PAN-239246
 Fixed an issue where the CLI command debug user-id dump hip-based-profile-database-entry returned an incorrect value in the output for the total size of hip reports.
 ## PAN-230825
 Fixed an issue where link flaps occurred on Panorama appliances in high-availability (HA) configurations.
 ## PAN-227543
 Fixed an issue where the firewall did not match traffic to FQDN objects if the FQDN object contained uppercase characters.
 ## PAN-226361
 Fixed an issue where sessions might end unexpectedly with the error resources-unavailable when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-221127
 Fixed an issue where a large number of core files were generated, which caused the root partition to become full and the firewall to move into a non-functional state.
 ## PAN-210395
 Fixed an issue where the GlobalProtect application configuration screen did not display all value names when a language other than English was selected.
 ## PAN-203231
 Fixed an issue where **Software Version** in the device summary report exported from Panorama included HTML tags.
 ## PAN-189951
 Fixed an issue where the CLI command debug device-telemetry on debug caused high CPU load.
 ## PAN-76904
 ```caveat
 PA-5410 firewalls only
 ```
 Fixed an issue where the management interface went down and an error message displayed in the show interface management CLI command output.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.13-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272413
 Fixed an issue where device telemetry did not generate logs after upgrading the firewall.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.13-h2
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-259351
 A fix was made to address [CVE-2024-3393](https://security.paloaltonetworks.com/CVE-2024-3393).
@@ -0,0 +1,127 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.13-h3
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-274570
 Fixed an issue where the devsrvr process restarted after a failed commit due to an invalid memory access.
 ## PAN-273994
 A fix was made to address [CVE-2025-0111](https://security.paloaltonetworks.com/CVE-2025-0111).
 ## PAN-273971
 A fix was made to address [CVE-2025-0108](https://security.paloaltonetworks.com/CVE-2025-0108).
 ## PAN-273278
 A fix was made to address [CVE-2025-0109](https://security.paloaltonetworks.com/CVE-2025-0109).
 ## PAN-273215
 Fixed an issue where a syntax error in the index generation script caused a high management plane CPU load after upgrading.
 ## PAN-273021
 Fixed an issue where 25G port links did not come up due to a change in the handling of 25G DAC modules.
 ## PAN-271926
 Fixed an issue where TLS 1.3 decryption failed with a bad record MAC error when the firewall was configured to decrypt and inspect TLS traffic.
 ## PAN-270549
 Fixed an issue where some TLS connections were not handled correctly, which led to instability in the dataplane.
 ## PAN-269899
 Fixed an issue where the Panorama web interface was slower than expected when querying for device tags.
 ## PAN-269731
 Fixed an issue where Panorama did not display logs from firewalls after upgrading to PAN-OS 10.2.11 on devices due to Elasticsearch (ES) getting restarted continuously.
 ## PAN-269624
 Fixed an issue where GlobalProtect clients failed to connect with the error message The device or feature requires a GlobalProtect subscription license.
 ## PAN-268972
 Fixed an issue where Panorama was slower than expected when using a high number of device group tags in a non-shared context.
 ## PAN-268909
 Fixed an issue where IP address tags were removed from firewalls after a management server or useridd process restart. This occurred when a Panorama serial-number based configuration was used for User-ID redistribution.
 ## PAN-268727
 Fixed an issue where traffic was dropped when the accumulation proxy was enabled and header insertion modified packets.
 ## PAN-268319
 Fixed an issue where **Receive Time** and **Time Generated** were not visible as attributes in the **Filter Builder** for system logs and URL filtering logs.
 ## PAN-268260
 Fixed an issue on hardware firewalls where, when SSL decryption was enabled and Client Hello messages spanned multiple TCP segments, some SSL decrypted sessions failed.
 ## PAN-267781
 Fixed an issue where Panorama did not display the Source Dynamic Address Group.
 ## PAN-267671
 Fixed an issue where the firewall rebooted unexpectedly due to the all_task process restarting with an OOM condition due to a memory leak on the reportd process.
 ## PAN-267001
 Fixed an issue where multicast streams were unstable with ECMP and dropped every 30 seconds.
 ## PAN-266312
 Fixed an issue where BFD sessions took longer than expected to establish after an HA failover due to BGP.
 ## PAN-265179
 Fixed an issue where a kernel race condition caused the firewall to reboot with a kernel panic.
 ## PAN-261739
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed an issue where the firewall displayed 0 for the physical port counters read from MAC.
 ## PAN-259002
 Fixed an issue where frequent external dynamic list updates caused the configd process to restart.
 ## PAN-256051
 Fixed an issue on the firewall where enabling flow basic caused the firewall to stop responding due to a masterd process restart.
 ## PAN-249597
 Fixed an issue where the **Policy** page on the Panorama web interface was slower than expected when a device group had a large number of managed devices.
 ## PAN-246949
 Fixed an issue where custom admin users were not able to click **OK** in the push scope selection window when device group or template were disabled under commit in the admin roles.
 ## PAN-240739
 Fixed an issue where the ECMP FIB update on the dataplane didn't clear the pending change flag, which caused the next non-ECMP FIB update to miss the latest generation ID and age out after 5 minutes
 ## PAN-225213
 Fixed an issue where **Push All Changes** displayed changes that were already committed in the push scope for another device group after performing a selective commit and selective push to the first device group.
 ## PAN-215038
 Fixed an issue where the output of the request logging-service-forwarding status CLI command did not display the correct information after successfully onboarding a firewall to Cloud Delivered Licensing (CDL).
@@ -0,0 +1,23 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.13-h5
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-279746
 Fixed an issue where SMTP packets were not sent out when the Client Hello arrived at the firewall in multiple out-of-order segments and the traffic was not subject to SSL decryption.
 ## PAN-268815
 Fixed an issue that caused the firewall to reboot due to the wifclient exiting multiple times when using IoT Security.
 ## PAN-268800
 Fixed an issue where a large number of logs caused the logrcvr process to stop responding.
 ## PAN-268705
 Fixed an intermittent issue where the firewall failed to process FTP traffic after upgrading to PAN-OS 10.1.14.
@@ -0,0 +1,253 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.13-h7
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-286255
 Fixed an issue where, when the firewall received an unexpected termination request for SSL sessions, the dataplane experienced a slow buffer resource leak.
 ## PAN-283813
 Fixed an issue on Panorama where the web interface performance was slower than usual when retrieving read-only configurations from Panorama.
 ## PAN-282394
 Fixed an issue where a firewall was only able to display a maximum of 14 permitted IP addresses from a Panorama Template Variable.
 ## PAN-282236
 Fixed an issue where large IPv6 packets were reassembled incorrectly on the firewall when the packets arrived fragmented over an IPv4 tunnel.
 ## PAN-279621
 Fixed an issue where processes stopped responding when HTTPS Forward traffic was run.
 ## PAN-279400
 Fixed an issue where, when **Restrict Certificate Extension**s was enabled on decryption profiles, the basic constraints extension was overwritten incorrectly.
 ## PAN-278150
 Fixed an issue where the firewall removed the Authentication Key Identifier (AKID) from the certificate during SSL decryption, which caused Python 3.13 to fail with a certificate verification error.
 ## PAN-277417
 Fixed an memory leak issue related to TLS inbound decryption.
 ## PAN-277234
 Fixed an issue where a device group import resulted in a Security policy rule being created with **Application** set to **none**.
 ## PAN-277147
 Fixed an issue where daily scheduled reports were not generated and emailed.
 ## PAN-276678
 Fixed an issue where Panorama became unresponsive while performing a dynamic address update without a lock.
 ## PAN-275077
 Fixed an issue where DNS Security intermittently logs malicious domain URLs as Alert instead of taking a Sinkhole action, even when configured to Sinkhole malicious DNS domains.
 ## PAN-274797
 Fixed an issue where a DPC on slot 3 failed intermittently due to the pktlog_forwarding process restarting, which resulted in an unexpected HA failover.
 ## PAN-274726
 Fixed an issue where Wildfire signature generation was enabled on all nodes in a cluster instead of only the active node.
 ## PAN-273964
 Fixed an issue where SNMP scans to a firewall timed out after upgrading to a PAN-OS 10.2 release.
 ## PAN-273453
 Fixed an issue where restarting the firewall did not initiate an autocommit job, which caused the firewall to stop responding and the HA interface to go down.
 ## PAN-273141
 Fixed an issue where GlobalProtect clients experienced slow file transfer download throughput when passing through an IPSec tunnel.
 ## PAN-272959
 Fixed an issue where the firewall generated BGP update packets larger than 1500 bytes when the interface MTU was 1500 bytes and jumbo frames were enabled globally.
 ## PAN-272395
 Fixed an issue where informational logs caused the distributord process log file to be frequently overwritten.
 ## PAN-272175
 Fixed an issue where session rematch caused ACE cloud application traffic to match the wrong policy.
 ## PAN-271425
 ```caveat
 Firewalls in active/active HA configurations only
 ```
 Fixed an issue with SSL inbound decryption on firewalls on a vwire setup with asymmetric routing.
 To use this fix, enter the CLI command set system setting ssl-decrypt ha-vwire-mac-learn global ye s on both firewalls in an HA pair.
 ## PAN-271184
 Fixed an issue where Device Telemetry failed due to an issue with the encoding of characters in the log file path.
 ## PAN-269956
 Fixed an issue where the all_pktproc process stopped responding, which caused internal path monitor failures.
 ## PAN-269677
 Fixed an issue where Panorama did not check for a NULL pointer when querying logs, which caused logs to not display on the web interface.
 ## PAN-269291
 Fixed an issue where the scheduled report generation script did not return debug information.
 ## PAN-269106
 Fixed an issue where the wifclient stopped responding during server certificate verification for MICA gRPC connections and caused the dataplane to restart when using a cloud-based ML detection engine (MICA). On certain platforms, this caused the firewall to reboot periodically.
 ## PAN-269052
 Fixed an issue where traffic was blocked by a URL filtering profile even though the Security policy rule did not have a URL filtering profile configured.
 ## PAN-269027
 Fixed an issue related to external dynamic lists that caused commit times on the firewall to be higher than expected.
 ## PAN-268951
 Fixed a CPS counter query issue that caused SNMP polling timeouts on the firewall.
 ## PAN-268118
 Fixed an issue on firewalls in active/passive HA configurations where, after a failover, irrelevant routing FIB entries were seen in the routing table on the newly active firewall.
 ## PAN-267707
 Fixed an issue where BFD sessions did not come up even when BGP peering was established.
 ## PAN-267097
 Fixed an issue where the replay database size increased significantly due to local and special configurations not being purged after commits.
 ## PAN-266900
 Fixed an issue on the Panorama web interface where you were unable to click **OK** after selecting an install package type and file from the dropdown and selecting a firewall.
 ## PAN-265791
 Fixed an issue where the all_task process stopped responding, which caused the dataplane to go down.
 ## PAN-265646
 Fixed an issue where the config lock icon was not visible for a custom role-based admin when a Superuser admin had acquired the config lock.
 ## PAN-264708
 Fixed an issue where a selective push was blocked when a configuration load was done.
 ## PAN-264678
 Fixed an issue where **Preview Changes** did not display configuration changes in **Commit and push > Push Scope**.
 ## PAN-264169
 ```caveat
 PA-5400 Series firewalls only
 ```
 Fixed an issue where the firewall sent correlated event logs to the syslog server using the management interface instead of the log interface.
 ## PAN-263654
 Fixed an issue where multiple DNS responses with different CNAME values caused evasion false positive alerts.
 ## PAN-263559
 Fixed an issue where the dataplane stopped responding and the firewall unexpectedly rebooted due to multiple process restarts.
 ## PAN-262729
 ```caveat
 Panorama appliances only
 ```
 Fixed an issue where the configd process experienced continuous high CPU utilization and repeatedly restarted.
 ## PAN-262540
 Fixed an issue where application traffic transactions that reused TCP ports did not work with decryption.
 ## PAN-262383
 Fixed an issue where the firewall was unable to decompress the HTTP2 header, which caused the session to be classified as unknown-tcp instead of web-browsing.
 ## PAN-260300
 ```caveat
 PA-5410, PA-5420, PA-5430, PA-5440 and PA-5445 firewalls only
 ```
 Fixed an issue related to the all_pktproc process where DPC slot 3 stopped responding.
 ## PAN-260131
 Fixed an issue where Wildfire content installation failed for WF-500B clusters when deployed from Panorama using the deployment schedule.
 ## PAN-260015
 Fixed an issue on the firewall where the dataplane restarted due to insufficient allocation of memory buffers.
 ## PAN-254577
 Fixed an issue where a core file was created on the Log Forwarding Card due to a third-party software issue.
 ## PAN-249581
 Fixed an issue where stale BGP routes were advertised to peers even when they were not present in the local RIB table.
 ## PAN-249011
 Fixed an issue where the firewall became unresponsive when committing a configuration change with a large number of uncommitted changes in the replay database.
 ## PAN-241772
 Fixed an issue where, when TLSv1.3 was used, an incorrect error message invalid padding was displayed instead of the expected error message Invalid server certificate.
 ## PAN-241126
 Fixed an issue where the client IP address was incorrect in the authentication logs for Captive Portal authentication events when the client used IPv6.
 ## PAN-238594
 Fixed an issue where the firewall rebooted when a QSFP28 cable was removed from the port while the port was passing traffic.
 ## PAN-237010
 Fixed an issue on Panorama where local commits took longer than expected after an upgrade.
 ## PAN-233868
 Fixed an issue where the firewall took an incorrect action for overlapping custom and edl-url-categories in a policy rule.
 ## PAN-233581
 Fixed an issue on firewalls in active/active HA configurations where SYN+ACK packets of asymmetric TCP sessions were dropped because of a session synchronization issue.
 ## PAN-224833
 Fixed an issue where the firewall dropped DHCPv6 relay packets if there were duplicate link-local addresses on different sub-interfaces.
 ## PAN-212735
 Fixed an issue where sessions that were previously in sw-cut-through mode (software fast forwarding) and persisted after an HA failover were no longer subject to software fast forwarding, which led to increased dataplane CPU load after HA failover.
@@ -0,0 +1,622 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.13
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-303959
 Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
 ## PAN-297775
 The wrong vsys is referenced under Visible Virtual System after every local firewall commit (auto-commit, commit, content install) if the display name of the vsys matches another vsys ID (for example, the vsys2 display name is vsys1). The incorrect vsys reference causes inter-vsys routing to fail.
 **Workaround**: Change the vsys display name so that it doesn't reference an existing vsys ID.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-293673
 When the firewall generates a high volume of logs and attempts to export these logs to an FTP server, it may consume excessive memory leading to all PAN-OS processes crashing.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-289102
 ```caveat
 PA-7500 Series, PA-5410, PA-5420, PA-5430, PA-5440, PA-5445, PA-3400 Series, PA-1400 Series, PA-400 Series, VM-Series, and CN-Series firewalls only
 ```
 A race condition issue leads to a dataplane restart when a predict session is hit at the moment when it's timing out.
 ## PAN-288930
 ```caveat
 (PAN-OS 10.2.13-h7 only) This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 When ACE (App-ID Cloud Engine) is enabled, traffic from cloud applications might intermittently match an incorrect **cloud-apps** policy rule.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the debug dataplane set ssl-decrypt accumulate-client-hello disable yes CLI command.
 ## PAN-287056
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
 ## PAN-286306
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When getting transceiver information from ESCC for SFP 25G modules, the transceiver code incorrectly displays Unknown instead of 25GBase-SR.
 ## PAN-286255
 ```caveat
 This issue affects PAN-OS 10.2.13-h5 This issue is now resolved. See PAN-OS 10.2.13-h7 Addressed Issues.
 ```
 When a firewall receives an unexpected termination request for certain SSL sessions , NGFW dataplane might experience a slow buffer resource leak.
 **Workaround**: Disable accumulation proxy on the NGFW.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the set deviceconfig setting preserve-prenat-feature no CLI command.
 ## PAN-285941
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16 Addressed Issues
 ```
 When netflow is enabled, the logrcvr process might get stuck, resulting in the local logging and log forwarding to stop functioning. Running debug log-receiver queue-stats on the CLI will show the "Logs discarded (queue full)" field incrementing over time.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-284066
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 After an upgrade, the IF-MIB::ifInErrors SNMP polled values display errors that don't match the results from the show interface CLI command.
 ## PAN-283467
 ```caveat
 PA-3400 Series firewalls only
 ```
 The firewall might unexpectedly reboot and enter maintenance mode due to a ctd-agent out-of-memory (OOM) condition when undergoing advanced services load testing with a high volume of IoT EAL log forwarding.
 **Workaround:** Limit the number of EAL logs generated by the firewall using the following CLI command: debug iot eal key-value EAL_PENDING_BYTES=1000.
 ## PAN-283331
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 Selective pushes to managed devices fail when the **User ID Master Device** is configured.
 ## PAN-282236
 The firewall doesn't reassemble IPv6 packets correctly after they are fragmented.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279901
 When decryption is enabled, segmented Client Hello packets can cause website access issues and memory leaks under the following conditions:
 - The segmented Client Hello packets arrive out-of-order
 - The segmented Client Hello packets arrive out-of-order and can be reassembled into a complete Client Hello when the first contiguous segment is formed by NGFW
 - The first segment of the Client Hello packets is less than 5 bytes
 - A decryption policy rule excludes this traffic from decryption and a Security policy rule (URL filtering) denies this session
 ## PAN-279746
 ```caveat
 (PAN-OS 10.2.13-h1 through PAN-OS 10.2.13-h4) This issue is now resolved. See PAN-OS 10.2.13-h5 Addressed Issues.
 ```
 An SSL/TLS Client Hello may not be transmitted out of the firewall if the Client Hello arrives in multiple TCP segments and the traffic is not subject to SSL decryption (for example, SMTP over SSL).
 ## PAN-279604
 ```caveat
 (PAN-OS 10.2.13-h3 only) This issue is now resolved. See PAN-OS 10.2.13-h4 Addressed Issues.
 ```
 The scheduled SaaS application usage reports are incorrectly generated and only the login page appears instead of the intended report content.
 ## PAN-275077
 ```caveat
 (PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 DNS Security intermittently logs malicious domain URLs as alert instead of taking a **sinkhole** action, even when configured to sinkhole malicious DNS domains.
 ## PAN-270849
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 The configd process leaks a small amount of memory in every commit.
 ## PAN-269106
 ```caveat
 (PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 When using a cloud-based ML detection engine (MICA), the wifclient might crash during server cert verification for MICA gRPC connections and cause the dataplane to restart. On certain platforms, this might cause the firewall to reboot.
 **Workaround**: Disable CRL using the following CLI command:debug iot eal key-value PAN_ICD_SERVER_CERT_USE_CRL=False
 ## PAN-269052
 ```caveat
 (PAN-OS 10.2.13-h4 and later 10.2.13 releases) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 Traffic might be blocked by a URL Filtering profile that isn't associated with the Security policy rule that the traffic matches.
 ## PAN-268815
 ```caveat
 (PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.13-h5 Addressed Issues.
 ```
 When using IoT Security, the wifclient might exit multiple times causing the firewall to reboot.
 **Workaround**: Uninstall the IoT Security license and disable **Enable enhanced application logging** (**Device** > **Management** > **Cloud Logging** > **Cloud Logging Settings**).
 ## PAN-266900
 In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-261429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 The command show auth radius-require-msg-authentic might return no output.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - db-serialno can be at most 40 characters
 - db-serialno is invalid
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
 **Revoke satellite certificates**:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 debug software restart process log-receiver
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.14-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-286255
 Fixed an issue where, when the firewall received an unexpected termination request for SSL sessions, the dataplane experienced a slow buffer resource leak.
@@ -0,0 +1,470 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.15
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-289102
 ```caveat
 PA-7500 Series, PA-5410, PA-5420, PA-5430, PA-5440, PA-5445, PA-3400 Series, PA-1400 Series, PA-400 Series, VM-Series, and CN-Series firewalls only
 ```
 A race condition issue leads to a dataplane restart when a predict session is hit at the moment when it's timing out.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the debug dataplane set ssl-decrypt accumulate-client-hello disable yes CLI command.
 ## PAN-287056
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
 ## PAN-286306
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When getting transceiver information from ESCC for SFP 25G modules, the transceiver code incorrectly displays Unknown instead of 25GBase-SR.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285941
 ```caveat
 (PAN-OS 10.2.13-h7 only) This issue is now resolved. See PAN-OS 10.2.16 Addressed Issues
 ```
 When netflow is enabled, the logrcvr process might get stuck, resulting in the local logging and log forwarding to stop functioning. Running debug log-receiver queue-stats on the CLI will show the "Logs discarded (queue full)" field incrementing over time.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-284066
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16 Addressed Issues
 ```
 After an upgrade, the IF-MIB::ifInErrors SNMP polled values display errors that don't match the results from the show interface CLI command.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279901
 When decryption is enabled, segmented Client Hello packets can cause website access issues and memory leaks under the following conditions:
 - The segmented Client Hello packets arrive out-of-order
 - The segmented Client Hello packets arrive out-of-order and can be reassembled into a complete Client Hello when the first contiguous segment is formed by NGFW
 - The first segment of the Client Hello packets is less than 5 bytes
 - A decryption policy rule excludes this traffic from decryption and a Security policy rule (URL filtering) denies this session
 ## PAN-266900
 In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - db-serialno can be at most 40 characters
 - db-serialno is invalid
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
 **Revoke satellite certificates**:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212889
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 debug software restart process log-receiver
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,171 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.16
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-289102
 ```caveat
 PA-7500 Series, PA-5410, PA-5420, PA-5430, PA-5440, PA-5445, PA-3400 Series, PA-1400 Series, PA-400 Series, VM-Series, and CN-Series firewalls only
 ```
 Fixed a race condition issue related to predict processing, which resulted in a dataplane restart and traffic loss.
 ## PAN-287611
 Fixed an issue where, after upgrading, the firewall incorrectly calculated the UDP checksum for RTP traffic after NAT and Security policy application, which led to dropped packets and silent calls in applications.
 ## PAN-286897
 Fixed an issue where the pan_task process stopped responding when the firewall attempted to forward files to the WildFire public cloud, which caused the dataplane to experience heartbeat failures.
 ## PAN-286475
 Fixed an issue where the option to sort sequence numbers was missing from **Filters prefix list** in the advanced routing filters.
 ## PAN-285941
 Fixed an issue where high memory consumption occurred on the logrcvr process.
 ## PAN-285894
 Fixed an issue where the all_task process stopped responding, which caused the firewall to reboot unexpectedly, and traffic failures occurred.
 ## PAN-285590
 ```caveat
 VM-Series firewalls on Amazon Web Services (AWS) GWLB environments only
 ```
 Fixed an issue where the firewall CPU usage reached 100% after upgrading to PAN-OS 11.1.6-h1.
 ## PAN-284908
 Fixed an issue where retrieving filenames from OneDrive resulted in a cache miss.
 ## PAN-284840
 ```caveat
 PA-5220 firewalls only
 ```
 Fixed an issue where custom reports were delayed when sent via email instead of being sent at the scheduled time.
 ## PAN-284069
 Fixed an issue where, after an upgrade, the total number of logout records in the HIP database incorrectly displayed as zero.
 ## PAN-284066
 Fixed an issue where, after an upgrade, the SNMP polled values for IF-MIB::ifInErrors displayed a high number of errors that did not match the values in the CLI show interface command.
 ## PAN-283664
 Fixed an issue where a slow NAT leak occurred when persistent NAT was enabled. This occurred when ICMP sessions matched the persistent Dynamic IP and Port (DIPP) rule and no predict sessions were involved in that rule.
 ## PAN-283428
 ```caveat
 PA-7050 Firewalls only
 ```
 Fixed an issue where, after an upgrade, the dataplane CPU reached 100% due to packet buffer exhaustion, which resulted in general packet processing issues.
 ## PAN-281797
 Fixed an issue where firewalls became unstable and stopped responding, which resulted in an OOM condition.
 ## PAN-280505
 Fixed an issue where the web interface did not display a message to commit prior changes before attempting a partial configuration load.
 ## PAN-280409
 Fixed an issue where the popup window did not appear as expected for Clientless VPN users.
 ## PAN-279706
 ```caveat
 M-600 appliances only
 ```
 ) Fixed an issue where Panorama did not update all panreplay database entries after performing a commit and full push to all devices.
 ## PAN-277617
 Fixed an issue where deleting the NTP server address caused a commit validation error. This occurred when the configuration included both primary and secondary NTP servers and the secondary server was removed.
 ## PAN-273727
 Fixed an issue where the firewall skipped the DNS policy rule of a domain external dynamic list (EDL) during an EDL refresh.
 To use this fix, run the following CLI command and commit: set deviceconfig setting ctd custom-edl-domains-continuous-reload yes/no
 ## PAN-271701
 Fixed an issue where Advanced Services, App-ID Cloud Engine (ACE), and Enhanced Application Log stopped working due to incorrect memory usage accounting, which caused memory usage to remain at 99% after an extended period of time.
 ## PAN-270379
 Fixed an issue where socket files created in the /tmp directory were not cleared.
 ## PAN-268614
 Fixed an issue on the web interface where, when all rules were highlighted when a read-only admin user clicked the **Highlight Unused Rules** checkbox.
 ## PAN-268313
 Fixed an issue where the Priority Code Point (PCP) bits in the VLAN header were not reset to 0 when a packet was received from one Layer 3 tagged interface and forwarded to another, which resulted in dropped packets.
 To use this fix, run the CLI command set force-vlan-pcp-reset yes and reboot the firewall.
 ## PAN-267707
 Fixed an issue where BFD sessions did not come up even when BGP peering was established.
 ## PAN-265782
 Fixed an issue on Panorama where, after you enabled multihop in a BFD profile, you were unable to disable it via the web interface.
 ## PAN-260132
 Fixed an issue where secondary IP addresses with a /32 prefix configured on Layer 3 interfaces were not reachable in FRR mode.
 ## PAN-260015
 Fixed an issue on the firewall where the dataplane restarted due to insufficient allocation of memory buffers.
 ## PAN-255654
 Fixed an issue where, when QoS was enabled on aggregate interfaces, the maximum aggregate interface throughput was capped, which limited network traffic. This occurred even with default QoS settings and no configured egress max-bandwidth.
 ## PAN-253187
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where the class of service (CoS) priority bit was not modified, causing access points to lose connectivity to the wireless controller when traffic was routed through the firewall.
 ## PAN-240606
 Fixed an issue where licenses expired a day before the expiry date.
 ## PAN-224729
 Fixed an issue where you were unable to create duplicate entries in Advanced Routing AS path prepend in the BGP filter route map.
 ## PAN-224020
 Fixed an issue where CIE validation checks on the firewall prevented configuration pushes from Panorama, which resulted in commit failures during new firewall deployment. This occurred when a template with an Authentication Profile with the **Authentication Type** as **Cloud Authentication Service** was pushed to a newly deployed firewall without internet access or without a device certificate.
 ## PAN-220435
 ```caveat
 VM-Series firewalls only
 ```
 Fixed an issue where the GlobalProtect client failed to install on the firewall.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.18-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-306502
 Fixed an issue where TLS connection failure occurred when traffic was over TLS1.2 or below, header insertion was enabled on the firewall, **send TLS handshake to CTD** was enabled, and traffic hit a decryption policy rule configured with the **no-decrypt** action.
@@ -0,0 +1,357 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.18
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-303959
 Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-266900
 In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - db-serialno can be at most 40 characters
 - db-serialno is invalid
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
 **Revoke satellite certificates**:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212889
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 debug software restart process log-receiver
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,776 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as out-of-sync on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now out-of-sync.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-228273
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the show log-collector-es-cluster health command displays the status is red. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-225337
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
 1. Create a **Shared** and vsys-specific device group configuration object with an indentical name. For example, a **Shared** address object called SharedAO1 and a vsys-specific address object also called SharedAO1.
 2. Reference the **Shared** object in another **Shared** configuration. For example, reference the **Shared** address object (SharedAO1) in a **Shared** address group called SharedAG1.
 3. Use the **Shared** configuration object with the reference in a vsys-specific configuration. For example, reference the **Shared** address group (SharedAG1) in a vsys-specific policy rule.
 **Workaround:** Select **Panorama** > **Setup** > **Management** and edit the Panorama Settings to enable one of the following:
 - **Shared Unused Address and Service Objects with Devices**—This options pushes all **Shared** objects, along with device group specific objects, to managed firewalls.
  This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
 - **Objects defined in ancestors will take higher precedence**—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the **Shared** objects take precedence over the vsys-specific object.
  This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the **Shared** SharedAO1 object was 10.1.1.1 and the device group specific SharedAO1 was 10.2.2.2, the 10.1.1.1 IP address takes precedence.
 Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the **Shared** objects in your configuration.
 ## PAN-223488
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-221015
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On M-600 appliances in Panorama or Log Collector mode, the es-1 and es-2 ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector ES health status (**Panorama** > **Managed Collectors** > **Health Status**) to be degraded.
 **Workaround:** [Log in to the Panorama or Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
 admin>debug elasticsearch es-restart optional all
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-218521
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 log-start eq no
 log-end eq no
 log-end eq yes
 ## PAN-215778
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the M-600 appliance in Management Only mode, XML API Get requests for /config fail with the following error due to exceeding the [total configuration size](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/panorama-overview/centralized-firewall-configuration-and-update-management/total-configuration-size-for-panorama) supported on the M-600 appliance.
 504 Gateway timeout
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208325
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 The following NextGen firewalls and Panorama management server models are unable to automatically renew the device certificate (**Device** > **Setup** > **Management** or **Panorama** > **Setup** > **Management**).
 - M-300 and M-700
 - PA-410 Firewall
 - PA-440, PA-450, and PA-460 Firewalls
 - PA-3400 Series
 - PA-5410, PA-5420, and PA-5430 Firewalls
 - PA-5450 Firewall
 **Workaround:** Log in to the [firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli) or [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and fetch the device certificate.
 admin>request certificate fetch
 ## PAN-207629
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, selective push fails to managed firewalls if the managed firewalls are enabled with multiple vsys and the Push Scope contains shared objects in device groups.
 ## PAN-206268
 On the Panorama management server, the Auth Key field was erroneously displayed when you configure the Panorama Settings (**Device** > **Setup** > **Management**) as part of a template or template stack configuration.
 ## PAN-206253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 For PA-3400 Series firewalls, the default log rate is set too low and the max configurable log rate is incorrectly capped resulting in the firewall not generating more than 6,826 logs per second.
 ## PAN-206243
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 The PA-220 firewall reaches the maximum disk usage capacity multiple a day that requires a disk cleanup. A critical system log (**Monitor** > **Logs** > **System**) is generated each time the firewall reaches maximum disk usage capacity.
 ## PAN-205187
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 ElasticSearch may not start properly when a newly installed Panorama virtual appliance powers on for the first time, resulting in the Panorama virtual appliance being unable to query logs forwarded from the managed firewall to a Log Collector.
 **Workaround:** [Log in to the Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and start the PAN-OS software.
 admin>request restart software
 ## PAN-204663
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, you are unable to Context Switch from one managed firewall to another.
 **Workaround:** After you Context Switch to a managed firewall, you must first Context Switch back to Panorama before you can continue to Context Switch to a different managed firewall.
 ## PAN-201855
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the Panorama management server, cloning any template (**Panorama** > **Templates**) corrupts certificates (**Device** > **Certificate Management** > **Certificates**) with the **Block Private Key Export** setting enabled across all templates. This results in managed firewalls experiencing issues wherever the corrupted certificate is referenced.
 For example, you have template A, B, and C where templates A and B have certificates with the **Block Private Key Export** setting enabled. Cloning template C corrupts the certificates with **Block Private Key Export** setting enabled in templates A and B.
 **Workaround:** After cloning a template, delete and re-import the corrupted certificates.
 ## PAN-199557
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On M-600 appliances in an Active/Passive high availability (HA) configuration, the configd process restarts due to a memory leak on the Active Panorama HA peer. This causes the Panorama web interface and CLI to become unresponsive.
 **Workaround:** Manually reboot the Active Panorama HA peer.
 ## PAN-197097
 Large Scale VPN (LSVPN) does not support IPv6 addresses on the satellite firewall.
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-194826
 ```caveat
 WF-500 appliance only
 ```
 System log forwarding does not work over a TLS connection.
 ## PAN-194708
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 URL filtering logs (**Monitor** > **Logs** > **URL Filtering**) erroneously truncate a 16KB Header value and do not display the Header values that follow the truncated 16KB header.
 For example, a URL filtering log has 5 Headers. The second Header has a 16KB value. In the URL filtering log, the first header and the value are displayed, second Header value is truncated, and remaining three headers are not displayed.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-193251
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 If SAML is configured as the authentication method for GlobalProtect, authentication on the Portal page is not successful in the browser.
 **Workaround:** Use the GlobalProtect app installed on the endpoint to authenticate.
 ## PAN-192403
 ```caveat
 PA-5450 firewall only
 ```
 There is no commit warning in the web interface when configuring the management interface and logging interface in the same subnetwork. Having both interfaces in the same subnetwork can cause routing and connectivity issues.
 ## PAN-190735
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 Certain webpages that use chunked-encoded data transfers might not load properly when analyzed by Advanced URL Filtering cloud inline categorization.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-190435
 When you **Commit** a configuration change, the **Task Manager** commit Status goes directly from 0% to Completed and does accurately reflect the commit job progress.
 ## PAN-189425
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, **Export Panorama and devices config bundle** (**Panorama** > **Setup** > **Operations**) fails to export. When the export fails, you are redirected to a new window and the following error is displayed:
 Failed to redirect error to /var/log/pan/appweb3-panmodule.log (Permission denied)
 ## PAN-189395
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 Running any version of PAN-OS 10.2.1 on a PA-400 Series firewall can cause the dataplane process to restart unexpectedly and trigger a crash.
 ## PAN-189380
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 After you successfully upgrade a PA-3000 Series firewall to PAN-OS 10.2.0 or later release and Enterprise data loss prevention (DLP) plugin 3.0.0 or later release, the first configuration push from the Panorama management server causes the firewall dataplane to crash.
 **Workaround:** Restart the firewall to restore dataplane functionality.
 1. [Log in to the firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli).
 2. Restart the firewall.
  admin> request restart system
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-189057
 ```caveat
 HA configuration
 ```
 On the Panorama management server, Panorama enters a non-functional state due to php.debug.log life taking up too much space.
 **Workaround:** Disable the debug flag for Panorama.
 1. [Log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface).
 2. In the same browser you are logged into the Panorama web interface, enter the following URL.
  https://<panorama_ip>/debug
 3. Uncheck (disable) **Debug** or **Clear Debug**.
 4. () Repeat this step on each Panorama high availability (HA) peer if Panorama is in a HA configuration.
 ## PAN-188904
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 Certain web pages and web page contents might not properly load when cloud inline categorization is enabled on the firewall.
 ## PAN-188489
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 On the Panorama management server, dynamic content updates are not automatically pushed to VM-Series firewalls licensed using the Panorama Software Firewall License plugin when **Automatically push content when software device registers to Panorama** (**Panorama** > **Templates** > **Add Stack**) is enabled.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-188064
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 The SCP Server Profile configuration (**Devices** > **Server Profiles** > **SCP** are not automatically deleted after downgrade from PAN-OS 10.2.0 to PAN-OS 10.1 or earlier release.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset
 ## PAN-187429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 On PA-3400 & PA-5400 series firewalls (minus the PA-5450), the CLI and SNMP MIB walk do not display the Model and Serial-number of the Fan tray and PSUs.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-187234
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 Certain web pages submitted for analysis by Advanced URL Filtering cloud inline categorization might experience high latency.
 ## PAN-186913
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 On the Panorama management server, **Validate Device Group** (**Commit** > **Commit and Push** erroneously issues a CommitAll operation instead of a ValidateAll operation when multiple device groups are included in the push and results in no configuration validation.
 **Workaround:** Validate device group configurations using one of the following methods.
 - Select only one device group when you **Validate Device Group** for a **Commit and Push** to managed firewalls.
 - To validate multiple device groups, select **Commit** > **Commit to Panorama** first. After the device group configuration is committed to Panorama, select **Commit** > **Push to Devices** and **Validate Device Group** to validate multiple device groups.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-186262
 The Panorama management server in Panorama or Log Collector mode may become unresponsive as Elasticsearch accumulates internal connections related to logging processes. The chances Panorama becomes unresponsive increases the longer Panorama remains powered on.
 **Workaround:** Reboot Panorama if it becomes unresponsive.
 ## PAN-186134
 On the Panorama management server, performing a **Commit and Push** (**Commit > Commit and Push**) may intermittently not push the committed configuration changes to managed firewalls.
 **Workaround:** Select **Commit > Push to Devices** to push the committed configuration changes to your managed firewalls.
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184708
 ```caveat
 Panorama managed firewalls
 ```
 Scheduled report emails (**Monitor** > **PDF Reports** > **Email Scheduler**) are not emailed if:
 - A scheduled report email contains a Report Group (**Monitor** > **PDF Reports** > **Report Group**) which includes a SaaS Application Usage report.
 - A scheduled report contains only a SaaS Application Usage Report.
 **Workaround:** To receive a scheduled report email for all other PDF report types:
 1. Select **Monitor** > **PDF Reports** > **Report Groups** and remove all SaaS Application Usage reports from all Report Groups.
 2. Select **Monitor** > **PDF Reports** > **Email Scheduler** and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select **Disable** and click **OK**.
  Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
 3. **Commit**.
  () Select **Commit** > **Commit and Push**
 ## PAN-184702
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 On the Panorama management server, an M-700 appliance in Log Collector mode fails to connect to Panorama when added as a managed collector (**Panorama > Managed Collectors**).
 **Workaround:** [Log in to the M-700 CLI](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli.html) and [recover the Log Collector connectivity to Panorama](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/troubleshooting/recover-managed-device-connectivity-to-panorama.html).
 ## PAN-184474
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 When the firewall has Advanced Routing enabled, a static route stays active after the interface goes down.
 **Workaround**: For firewalls that support Bidirectional Forwarding Detection (BFD), configure BFD for the static route.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-182734
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On an Advanced Routing Engine, if you change the IPSec tunnel configuration, BGP flaps.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-176156
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues
 ```
 Executing show running resource-monitor with the ingress-backlogs option produces the following server error: Dataplane is not up or invalid target-dp(*.dp*).
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-172132
 ```caveat
 This issue is now resolved by PAN-189643. See PAN-OS 10.2.4 Addressed Issues.
 ```
 QoS fails to run on a tunnel interface (for example, tunnel.1).
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -0,0 +1,23 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.2-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-195517
 Fixed an issue where **CommitAll** operations from Panorama to Prisma Access device groups failed due to missing configuration files.
 ## PAN-194107
 Fixed an issue where the expiry date for the Advanced Threat Protection license was incorrect for BND3 payg VM-Series firewalls on Amazon Web Services (AWS), Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), and Microsoft Azure.
 ## PAN-186075
 ```caveat
 VM-Series firewalls only
 ```
 Fixed an issue where the firewall rebooted after receiving large packets while in DPDK mode on Azure virtual machines running CX4 (MLx5) drivers.
@@ -0,0 +1,52 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.2-h4
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237935
 Extended the offline PAN-DB, Panorama, and WildFire certificates which were previously set to expire on September 2, 2024.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-237871
 ```caveat
 WF-500 appliances and PAN-DB private cloud deployments only
 ```
 Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
 ## PAN-202450
 Fixed an issue where the device-client-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
 ## PAN-198372
 Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.2-h5
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.2-h6
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
@@ -0,0 +1,32 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.3-h11
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
@@ -0,0 +1,32 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.3-h12
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.3-h13
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.3-h14
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
@@ -0,0 +1,79 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.3-h4
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-210513
 Fixed an issue where Captive Portal authentication via SAML did not work.
 ## PAN-208737
 Fixed an issue where domain information wasn't populated in IP address-to-username matching after a successful GlobalProtect authentication using an authentication override cookie.
 ## PAN-208079
 ```caveat
 VM-Series firewalls on Microsoft Azure environments only
 ```
 Fixed an issue where the PAN-DB engine did not start when using a VM-Series firewall Flex based CPU.
 ## PAN-207562
 Fixed an issue where the shard count displayed by the show log-collector-es-cluster health CLI command was higher than the recommended limit. The recommended limit can be calculated with the formula 20*heap-memory*no-of-data-nodes.
 ## PAN-206963
 ```caveat
 M-700 Appliances only
 ```
 A CLI command was added to check the status of each physical port of a bond1 interface.
 ## PAN-206921
 Fixed an issue where the GlobalProtect client pre-login was successful, but the certificate authentication failed.
 ## PAN-206466
 Fixed an issue where the push scope was displaying duplicate shared objects for each device group that were listed under the **shared-object** group.
 ## PAN-206069
 Fixed an issue where the firewall was unable to boot up on older Intel CPUs.
 ## PAN-205698
 Fixed an issue where GlobalProtect authentication did not work on Apple MacOS devices when the authentication method used was CIE with SAML Authentication.
 ## PAN-204892
 Fixed an issue on Panorama where the web interface was not accessible and displayed the error **504 Gateway Not Reachable** due to the mgmtsrvr process not responding.
 ## PAN-204838
 Fixed an issue where the dot1q VLAN tag in ARP reply packets were not displayed.
 ## PAN-204572
 Fixed an issue where python scripts were not working as expected.
 ## PAN-197339
 Fixed an issue where template configuration for the User-ID agent was not reflected on the template stack on Panorama appliances on PAN-OS 10.2.1.
 ## PAN-196954
 Fixed a memory leak issue related to the distributord process.
 ## PAN-195149
 Fixed an issue where firewall administrators were unable to log in to the web interface when RADIUS two-factor authentication was used.
 ## PAN-186270
 Fixed an issue where, when high availability (HA) was enabled and a dynamic update schedule was configured, the configd process unexpectedly stopped responding during configuration commits.
@@ -0,0 +1,15 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.3-h9
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-202450
 Fixed an issue where the device-client-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
 ## PAN-198372
 Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.
@@ -0,0 +1,32 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.4-h10
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.4-h32
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
@@ -0,0 +1,87 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.4-h3
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-222035
 Fixed an issue where when multiple portals were configured in Prisma Access deployments, CIE SAML authentication failed on the secondary portal.
 ## PAN-221068
 Fixed an issue where the firewall restarted after a failed push from Panorama, which resulted in autocommit failures.
 ## PAN-219355
 Fixed an issue where disk space became full due to a GPSVC FD leak.
 ## PAN-219333
 Fixed an issue where a secondary Prisma Access Portal address with port 8443 did not work.
 ## PAN-218620
 Fixed an issue where scheduled configuration exports and SCP server connection testing failed.
 ## PAN-218368
 Fixed an issue with incorrect VLAN tagging on Intel based platforms that occurred when opening a response page from a virtual-wire subinterface.
 ## PAN-218340
 Fixed a memory leak issue related to the configd process that affected selective pushes on Panorama.
 ## PAN-218267
 Fixed an issue where a partial commit and push operation from Panorama to managed firewalls did not work as expected.
 ## PAN-218046
 Fixed an issue where the **Virtual Routers** (**Network** > **Virtual Routers**) setting was not available when configuring a custom admin role **Device** > **Admin Roles**.
 ## PAN-217053
 Fixed an issue where the configd process stopped responding after a selective push to multiple device groups failed.
 ## PAN-215899
 Fixed an issue with Panorama appliances in high availability (HA) configurations where configuration synchronization between the HA peers failed.
 ## PAN-215767
 Fixed an issue where, after a high availability failover, IKE SA negotiation failed with the error message INVALID_SPI, which resulted in temporary loss of traffic over some proxy IDs.
 ## PAN-215324
 ```caveat
 PA-5400 Series firewalls with Jumbo Frames enabled only
 ```
 Fixed an issue with CPU throttling and buffer depletion.
 ## PAN-215315
 Fixed an issue where the dataplane stopped responding due to ager and inline packet processing occurring concurrently on different cores for the same session.
 ## PAN-214463
 Fixed an issue where IKE rekey negotiation failed with a third-party vendor and the firewall acting as the initiator received a response with the VENDOR_ID payload and the error message unexpected critical payload (type 43).
 ## PAN-213973
 Fixed an issue where the authd process stopped responding during a cleanup of authentication server context.
 ## PAN-212978
 Fixed an issue where the firewall stopped responding when executing an SD-WAN configuration or operational CLI command.
 ## PAN-210366
 Fixed an issue where deleting a device group when a selective configuration push was in progress caused the configd process to stop responding.
 ## PAN-208240
 Fixed an issue where, when attempting to replace an existing certificate, importing a new certificate with the same name as the existing certificate failed due to mismatched public and private keys.
@@ -0,0 +1,87 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.4-h4
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-223501
 Fixed an issue where diagnostic information for the dataplane in the dp-monitor.log file was not complete.
 ## PAN-222712
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed a low frequency DPC restart issue.
 ## PAN-221984
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed an issue where an interface went down after a hotplug event and was only recoverable by restarting the firewall.
 ## PAN-221836
 Fixed an issue where improper SNI detection caused incorrect URL categorization.
 ## PAN-219508
 ```caveat
 VM-Series, PA-400 Series, PA-1400, PA-3400, and PA-5400 Series firewalls only
 ```
 Fixed an issue where Bidirectional Forwarding Detection (BFD) packets experienced a delay in processing, which caused the BFD connection to flap.
 ## PAN-217489
 Fixed an issue with firewalls in active/passive high availability (HA) configurations where the passive firewall MAC flapping occurred when the passive firewall was rebooted.
 ## PAN-216043
 Fixed an issue where wifclient stopped responding due to shared memory corruption.
 ## PAN-215655
 Fixed an issue where, after a multi-dynamic group push, Security policies with the target device tag was added to a firewall that did not have the tag.
 ## PAN-215066
 Fixed an issue on Panorama where push scope rendering caused the commit and push or push operation window to hang for several minutes.
 ## PAN-214187
 Fixed an issue where superreaders were able to execute the request restart system CLI command.
 ## PAN-211191
 Fixed an issue where the firewall restarted after initiating a mgmtsrvr process restart.
 ## PAN-210661
 Fixed an issue where firewalls disconnected from Strata Logging Service after renewing the device certificate.
 ## PAN-210429
 ```caveat
 VM-Series firewalls only
 ```
 Fixed an issue where the HTTP service failed to come up on DHCP dataplane interfaces after rebooting the firewall, which resulted in health-check failure on HTTP/80 with a 503 error code on the public load balancer.
 ## PAN-195439
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed an issue where the dataplane interface status went down after a hotplug event triggered by Azure infrastructure.
 ## PAN-169586
 Fixed an issue where scheduled log view reports in emails didn't match the monitor page query result for the same time interval.
@@ -0,0 +1,632 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.4
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as out-of-sync on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now out-of-sync.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-228273
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the show log-collector-es-cluster health command displays the status is red. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-227342
 ```caveat
 PA-7000 Series firewalls only
 ```
 In an Active/Active High Availability (HA) setup, enabling hardware offload can result in web traffic being blocked.
 ## PAN-225337
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
 1. Create a **Shared** and vsys-specific device group configuration object with an indentical name. For example, a **Shared** address object called SharedAO1 and a vsys-specific address object also called SharedAO1.
 2. Reference the **Shared** object in another **Shared** configuration. For example, reference the **Shared** address object (SharedAO1) in a **Shared** address group called SharedAG1.
 3. Use the **Shared** configuration object with the reference in a vsys-specific configuration. For example, reference the **Shared** address group (SharedAG1) in a vsys-specific policy rule.
 **Workaround:** Select **Panorama** > **Setup** > **Management** and edit the Panorama Settings to enable one of the following:
 - **Shared Unused Address and Service Objects with Devices**—This options pushes all **Shared** objects, along with device group specific objects, to managed firewalls.
  This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
 - **Objects defined in ancestors will take higher precedence**—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the **Shared** objects take precedence over the vsys-specific object.
  This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the **Shared** SharedAO1 object was 10.1.1.1 and the device group specific SharedAO1 was 10.2.2.2, the 10.1.1.1 IP address takes precedence.
 Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the **Shared** objects in your configuration.
 ## PAN-223488
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-221015
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On M-600 appliances in Panorama or Log Collector mode, the es-1 and es-2 ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector ES health status (**Panorama** > **Managed Collectors** > **Health Status**) to be degraded.
 **Workaround:** [Log in to the Panorama or Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
 admin>debug elasticsearch es-restart optional all
 ## PAN-220180
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Configured botnet reports (**Monitor** > **Botnet**) are not generated.
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-218521
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 log-start eq no
 log-end eq no
 log-end eq yes
 ## PAN-216821
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 The reportd process crashes after you successfully upgrade an M-200 appliance to PAN-OS 10.2.4.
 ## PAN-215778
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the M-600 appliance in Management Only mode, XML API Get requests for /config fail with the following error due to exceeding the [total configuration size](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/panorama-overview/centralized-firewall-configuration-and-update-management/total-configuration-size-for-panorama) supported on the M-600 appliance.
 504 Gateway timeout
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212978
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4-h3 Addressed Issues.
 ```
 The Palo Alto Networks firewall stops responding when executing an SD-WAN debug operational CLI command.
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-210366
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4-h3 Addressed Issues
 ```
 On the Panorama management server in a high availability (HA) configuration, the primary HA peer may enter a primary-non-functional state and generate a system log (**Monitor** > **Logs** > **System**) with the following message:
 High root partition usage: going to state Non-Functional
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
 ## PAN-208325
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 The following NextGen firewalls and Panorama management server models are unable to automatically renew the device certificate (**Device** > **Setup** > **Management** or **Panorama** > **Setup** > **Management**).
 - M-300 and M-700
 - PA-410 Firewall
 - PA-440, PA-450, and PA-460 Firewalls
 - PA-3400 Series
 - PA-5410, PA-5420, and PA-5430 Firewalls
 - PA-5450 Firewall
 **Workaround:** Log in to the [firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli) or [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and fetch the device certificate.
 admin>request certificate fetch
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App** > **Allow with Password**
 ## PAN-201855
 On the Panorama management server, cloning any template (**Panorama** > **Templates**) corrupts certificates (**Device** > **Certificate Management** > **Certificates**) with the **Block Private Key Export** setting enabled across all templates. This results in managed firewalls experiencing issues wherever the corrupted certificate is referenced.
 For example, you have template A, B, and C where templates A and B have certificates with the **Block Private Key Export** setting enabled. Cloning template C corrupts the certificates with **Block Private Key Export** setting enabled in templates A and B.
 **Workaround:** After cloning a template, delete and re-import the corrupted certificates.
 ## PAN-199557
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On M-600 appliances in an Active/Passive high availability (HA) configuration, the configd process restarts due to a memory leak on the Active Panorama HA peer. This causes the Panorama web interface and CLI to become unresponsive.
 **Workaround:** Manually reboot the Active Panorama HA peer.
 ## PAN-198708
 On the Panorama management server, the File Type field does not display any data when you view the Detailed Log View in the Data Filtering log (**Monitor** > **Logs** > **Data Filtering** > **<select log>** > **DLP**).
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-196146
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The VM-Series firewall on Azure does not boot up with a hostname (specified in an init-cgf.txt or user data) when bootstrapped.
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 debug software restart process log-receiver
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-190435
 When you **Commit** a configuration change, the **Task Manager** commit Status goes directly from 0% to Completed and does accurately reflect the commit job progress.
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-182734
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On an Advanced Routing Engine, if you change the IPSec tunnel configuration, BGP flaps.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
 ## PAN-160633
 ```caveat
 PA-3200 Series, PA-5200 Series, and PA-7000 Series firewalls only
 ```
 The dataplane restarts repeatedly due to internal path monitoring failures until a power cycle.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.5-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-229705
 Fixed an issue where running the show rule-hit-count CLI command on Panorama displayed the error message Server error : Timed out while getting config lock. Please try again. when attempting to log in or run CLI commands.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.5-h6
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
@@ -0,0 +1,32 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.6-h1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
@@ -0,0 +1,11 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.6-h3
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
@@ -0,0 +1,639 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.6
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-244648
 ```caveat
 PA-5200 Series firewalls only
 ```
 After a factory reset, the firewall may get stuck in maintenance mode and be unable to load the boot image. The firewall fails to enable FIPS-CC mode during this time.
 **Workaround:** The following workaround allows the firewall to boot in normal mode but does not apply to FIPS-CC mode. Attempting to enable FIPS-CC mode after using this workaround will cause the firewall to reboot and re-enter maintenace mode.
 1. Enter maintenance mode.
 2. Select **Disk Image** > **Advanced Options**.
 3. Select **Bootstrap** with the options panos-10.2.8, maint, and maint.
 4. Select **Bootstrap** with the options panos-10.2.8, sysroot0, and panos.
 5. Select **Bootstrap** with the option sysroot0.
 6. Select **Reboot**.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as out-of-sync on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now out-of-sync.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - db-serialno can be at most 40 characters
 - db-serialno is invalid
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
 **Revoke satellite certificates**:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-234929
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7-h3 Addressed Issues.
 ```
 The tabs in the **ACC**, such as **Network Activity**, **Threat Activity**, and **Blocked Activity**, may not display any data when you apply a Time filter for the Last 15 minutes, Last Hour, Last 6 Hours, or Last 12 Hours. With the Last 24 Hours filter, the data displayed may not be accurate. Additionally, reports run against summary logs may not display accurate results.
 ## PAN-228515
 The EleasticSearch SSH flaps on the M-600 appliance in Panorama or Log Collector mode. This causes logs to not display on the Panorama management server (**Monitor** > **Logs**) and the Log Collector health status (**Panorama** > **Managed Collectors** > **Status**) to display as degraded.
 ## PAN-228273
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the show log-collector-es-cluster health command displays the status is red. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-225337
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
 1. Create a **Shared** and vsys-specific device group configuration object with an indentical name. For example, a **Shared** address object called SharedAO1 and a vsys-specific address object also called SharedAO1.
 2. Reference the **Shared** object in another **Shared** configuration. For example, reference the **Shared** address object (SharedAO1) in a **Shared** address group called SharedAG1.
 3. Use the **Shared** configuration object with the reference in a vsys-specific configuration. For example, reference the **Shared** address group (SharedAG1) in a vsys-specific policy rule.
 **Workaround:** Select **Panorama** > **Setup** > **Management** and edit the Panorama Settings to enable one of the following:
 - **Shared Unused Address and Service Objects with Devices**—This options pushes all **Shared** objects, along with device group specific objects, to managed firewalls.
  This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
 - **Objects defined in ancestors will take higher precedence**—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the **Shared** objects take precedence over the vsys-specific object.
  This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the **Shared** SharedAO1 object was 10.1.1.1 and the device group specific SharedAO1 was 10.2.2.2, the 10.1.1.1 IP address takes precedence.
 Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the **Shared** objects in your configuration.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-227368
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The GlobalProtect app cannot connect to a portal or gateway and GlobalProtect Clientless VPN users cannot access applications if authentication takes longer than 20 seconds.
 **Workaround:** Increase the TCP handshake timeout to the maximum value of 60 seconds.
 ## PAN-226768
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 When the GlobalProtect app is installed on iOS endpoints and the gateway is configured to accept cookies, the app stays in Connecting stage after authentication and the GlobalProtect log displays the error message, **User is not in allow list**. This happens when the app is restarted or when the app tries to reconnect after disconnection.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-223488
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
 ## PAN-223457
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 If the number of group queries exceeds the Okta rate limit threshold, the firewall clears the cache for the groups. To avoid encountering this issue, disable the Okta rate limit.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222418
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The firewall intermittently records a reconnection message to the authentication server as a error, even if no disconnection occurs.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-221857
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Users are unable to log in to the GlobalProtect app using SAML authentication after the app is upgraded to 10.2.3-h4 and the GlobalProtect logs display the following error message: **Username from SAML SSO response is different from the input.**.
 ## PAN-221126
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Email server profiles (**Device** > **Server Profiles** > **Email** and **Panorama** > **Server Profiles** > **Email**) to forward logs as email notifications are not forwarded in a readable format.
 **Workaround:** Use a **Custom Log Format** to forward logs as email notifications in a readable format.
 ## PAN-221015
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On M-600 appliances in Panorama or Log Collector mode, the es-1 and es-2 ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector ES health status (**Panorama** > **Managed Collectors** > **Health Status**) to be degraded.
 **Workaround:** [Log in to the Panorama or Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
 admin>debug elasticsearch es-restart optional all
 ## PAN-220180
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Configured botnet reports (**Monitor** > **Botnet**) are not generated.
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-218521
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 log-start eq no
 log-end eq no
 log-end eq yes
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App** > **Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-196146
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The VM-Series firewall on Azure does not boot up with a hostname (specified in an init-cgf.txt or user data) when bootstrapped.
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 debug software restart process log-receiver
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-193004
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The Panorama management server fails to delete old IP Tag data. This causes the /opt/pancfg partition to reach maximum capacity which impacts Panorama performance.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -0,0 +1,87 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.7-h12
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-263226
 Fixed an issue where decryption based traffic failed on Explicit Proxy nodes.
 ## PAN-261917
 Fixed an issue where websites with a no-decrypt policy rule were decrypted in traffic log when using a Google Chrome browser with PQC enabled
 ## PAN-258996
 Fixed an issue where the firewall displayed the SFP ports as PowerDown when the SFP transceiver was removed and reinserted or the port was shut down and brought back up on the peer device.
 ## PAN-255868
 ```caveat
 PA-3400 Series firewalls only
 ```
 Fixed an issue where the firewall entered maintenance mode after enabling kernel data collection during the silent reboot.
 ## PAN-253546
 Fixed an issue where a TLS client hello was split into multiple packets and arrived out of order, so the packets were dropped and the session terminated.
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
 ## PAN-251661
 Fixed an issue where a memory overwrite occurred during HTTP/2 header inflation.
 ## PAN-251563
 Added CPLD enhancement to capture external power issues.
 ## PAN-250152
 Fixed an issue related to shared-to-shared optimization. To utilize this fix, contact Palo Alto Networks Tech Support.
 ## PAN-249814
 Fixed an issue where multiple all_task processes stopped responding, which caused the dataplane to fail.
 ## PAN-247257
 Fixed an issue where the useridd process stopped responding, which caused the firewall to reboot.
 ## PAN-244648
 Fixed an issue where, when FIPS was enabled in maintenance mode, the firewall rebooted and returned to maintenance mode.
 ## PAN-240612
 Fixed a kernel panic caused by a third-party issue.
 ## PAN-244013
 Fixed an issue where the web interface did not display newly added Anti-Spyware signatures or Vulnerability Signatures.
 ## PAN-239662
 Fixed an issue with firewalls in active/passive HA configurations where the NSSA default route from the active firewall was not generated to advertise even though the backbone area default route was advertised during a graceful restart.
 ## PAN-238625
 Fixed an issue where, when the physical interface went down, the SD-WAN ethernet connection state still showed **UP/path-monitor** due to the Active URL SaaS monitor connection state remaining UP/path-monitor.
 ## PAN-233191
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where the Data Processing Card (DPC) restarted due to path monitor failure after QSFP28 disconnected from the Network Processing Card (NPC).
 ## PAN-226768
 Fixed an issue where, when the GlobalProtect app was installed on iOS endpoints and the gateway was configured to accept cookies, the app remained in the **Connecting** stage after authentication, and the GlobalProtect log displayed the error message User is not in allow list. This occurred when the app was restarted or when the app attempted to reconnect after disconnection.
@@ -0,0 +1,39 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.7-h16
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-264871
 Fixed an issue on Panorama where the configd process stopped responding when viewing IP addresses on dynamic address groups with a large number of IP addresses.
 ## PAN-262340
 Fixed an issue where FQDN resolution failed for address objects, and all FQDN traffic was denied by the interzone-default policy rule.
 ## PAN-262287
 Fixed an issue where dereferencing a NULL pointer that occurred caused pan_task processes to stop responding.
 ## PAN-250787
 Fixed an issue where network issues between the firewall and the log collector caused logrcvr process memory exhaustion.
 ## PAN-242910
 Fixed an issue where a custom based non Superuser was unable to push to firewalls.
 ## PAN-231823
 Fixed an issue where server profile details in the configd process log were incorrectly displayed in plaintext
 ## PAN-230755
 Fixed an issue where the devsrvr process intermittently restarted when processing traffic with a Cloud App ID.
 ## PAN-226361
 Fixed an issue where sessions bypassed L7 inspection or ended unexpectedly with the error resources unavailable when the firewall incorrectly interpreted the Content and Threat Detection (CTD) global packet queue as being full.
@@ -0,0 +1,35 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.7-h18
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
 ## PAN-262287
 Fixed an issue where dereferencing a NULL pointer that occurred caused pan_task processes to stop responding.
 ## PAN-255653
 Fixed a high availability (HA) failover issue where, when Management Processing Card (MPC) or Base Card (BC) failures occurred, the HA link went down, which caused fpp-down events on one firewall.
 ## PAN-240450
 Fixed an issue where commits failed when pushing a configuration to a large number of device groups (vsys) on a firewall.
 ## PAN-234560
 Fixed an issue where the daily summary report displayed IPv6 addresses instead of IPv4 addresses.
 ## PAN-226361
 Fixed an issue where sessions bypassed L7 inspection or ended unexpectedly with the error resources unavailable when the firewall incorrectly interpreted the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-219805
 Fixed an issue where the reportd process stopped responding due to a race condition.
@@ -0,0 +1,35 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.7-h19
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-273730
 ```caveat
 PA-7000 Series firewalls only
 ```
 Fixed an issue where the web interface became unresponsive after upgrading to PAN-OS 10.2.7-h8.
 ## PAN-268727
 Fixed an issue where traffic was dropped when the accumulation proxy was enabled and header insertion modified packets.
 ## PAN-260131
 Fixed an issue where the firewall consumed a large amount of memory when forwarding raw logs.
 ## PAN-248752
 ```caveat
 PA-3200 Series, PA-5200 Series, and PA-850 firewalls only
 ```
 Fixed an issue where the firewall did not have enough Linux memory on the dataplane, which caused the firewall to restart.
 ## PAN-246772
 Fixed an issue on the firewall where the dataplane went down due to a path monitor failure caused by an out-of-memory (OOM) condition related to the pan_task process.
@@ -0,0 +1,140 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.7-h3
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-240197
 Fixed an issue where configuration changes made in Panorama and pushed to the firewall were not reflected on the firewall.
 ## PAN-239144
 Fixed an issue where the web interface was slower than expected when logging in, committing, and pushing changes after upgrading to PAN-OS 10.2.7.
 ## PAN-238792
 Fixed the following device certificate issues:
 - The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
 - Firewalls disconnected from Strata Logging Service after renewing the device certificate.
 - The device certificate was not correctly generated on the log forwarding card (LFC).
 - WildFire cloud logs did not log thermite certificate usage status.
 ## PAN-237935
 Extended the offline PAN-DB, Panorama, and WildFire certificates which were previously set to expire on September 2, 2024.
 ## PAN-237876
 Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.
 ## PAN-234929
 Fixed an issue where tabs in the **ACC** such as **Network Activity** **Threat Activity** and **Blocked Activity** did not display data when you applied a **Time** filter of **Last 15 Minutes**, **Last Hour**, **Last 6 Hours**, or **Last 12 Hours**, and the data that was displayed with the **Last 24 Hours** filter was not accurate. Reports that were run against summary logs also did not display accurate results.
 ## PAN-234279
 Fixed an issue where the ikemgr process crashed due to an IKEv1 timing issue, which caused commits to fail with the following error message: Client ikemgr requesting last config in the middle of a commit/validate, aborting current commit.
 ## PAN-232377
 Fixed an issue where the AddrObjRefresh job failed when the useridd process restarted.
 ## PAN-231771
 Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.
 ## PAN-231169
 ```caveat
 PA-220 firewalls only
 ```
 Fixed an issue where an unused plugin incorrectly used memory.
 ## PAN-228273
 ```caveat
 Panorama appliances in FIPS-CC mode only
 ```
 Fixed an issue where the Elasticsearch cluster did not come up, and the show log-collector-es-cluster health CLI command displayed the status as red. This caused log ingestion issues for Panorama appliances in Panorama mode or Log Collector mode.
 ## PAN-227568
 When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.
 ## PAN-224954
 Fixed an issue where, after upgrading and rebooting a Panorama appliance in Panorama or Log Collector mode, managed firewalls continuously disconnected.
 ## PAN-224067
 Fixed an issue where cookie authentication did not work for GlobalProtect when an authentication override domain was configured in the SAML authentication profile.
 ## PAN-224060
 ```caveat
 PA-220 Series firewalls only
 ```
 Fixed an issue where multiple dataplane processes stopped responding after an upgrade.
 ## PAN-223652
 Fixed an issue where data was not thread safe and led to concurrent read/write issues that caused GPSVC to stop working unexpectedly.
 ## PAN-223270
 Fixed an issue with Virtual Wire links on firewalls in active/active HA configurations where the forwarding path was not preserved in HTTP/2 cleartext traffic with asymmetric routing.
 ## PAN-222002
 Fixed an issue where content updates failed with the error message Unable to get key pancontent-8.0.pass from cryptod. Error -9.
 ## PAN-218988
 Fixed an issue in FIPS mode where, when importing a certificate with a new private key, and the certificate used the name of an existing certificate on the Panorama, the following error message was displayed: Mismatched public and private keys.
 ## PAN-218057
 ```caveat
 PA-7000 Series firewalls only
 ```
 Fixed an issue where internal path monitoring failed due to a heartbeat miss.
 ## PAN-217289
 Fixed an intermittent issue where HTTP/2 traffic caused buffer depletion.
 ## PAN-216214
 ```caveat
 Panorama managed firewalls in active/active HA configurations only
 ```
 Fixed an issue where the HA (high availability) status displayed as **Out of Sync** (**Panorama > Managed Devices > Health**) if local firewall configurations were made on one of the HA peers. This caused the next HA configuration sync to overwrite the local firewall configuration made on the HA peer.
 ## PAN-215576
 Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.
 ## PAN-208395
 Fixed an issue where user authentication failed in multi-vsys environments with the error message User is not in allowlist when an authentication profile was created in a shared configuration space.
 ## PAN-202361
 Fixed an issue where packets queued to the pan_task process were still transmitted when the process was not responding.
 ## PAN-189769
 Fixed an issue on Amazon Web Services (AWS) Gateway Load Balancer (GWLB) deployments with overlay routing enabled where, when a single firewall was the backend of multiple GWLBs, packets were re-encapsulated with an incorrect source IP address.
 ## PAN-181706
 Fixed an issue where the logrcvr process stopped responding after upgrading to PAN-OS 10.1.
@@ -0,0 +1,115 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.7
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-236605
 Fixed an issue where the configd process stopped responding due to a deadlock related to rule-hit-count.
 ## PAN-232800
 Fixed an issue where critical disk usage for /opt/pancfg increased continuously and the system logs displayed the following message: Disk usage for /opt/pancfg exceeds limit, <value> percent in use.
 ## PAN-232132
 Fixed an issue where DNS response packets were malformed when an Anti-Spyware Security Profile was enabled.
 ## PAN-232059
 Fixed an issue with memory management when processing large certificates using TLSv1.3.
 ## PAN-231823
 A fix was made to address [CVE-2024-5916](https://security.paloaltonetworks.com/CVE-2024-5916).
 ## PAN-231043
 Fixed an issue where websites were not able to be opened via GlobalProtect with SSL-VPN when software cut through was enabled.
 ## PAN-229691
 Fixed an issue on Panorama where configuration lock timeout errors were observed during normal operational commands by increasing thread stack size on Panorama.
 ## PAN-228998
 Fixed an issue where multiple license status checks caused an internal process to stop responding.
 ## PAN-228877
 ```caveat
 PA-7050 firewalls only
 ```
 Fixed an issue with OOM conditions that caused slot restarts due to pan_cmd consuming more than 300 MB.
 ## PAN-227539
 Fixed an issue where excess WIF process memory use caused processes to restart due to OOM conditions.
 ## PAN-227368
 Fixed an issue where the GlobalProtect app was unable to connect to a portal or gateway and GlobalProtect Clientless VPN users were unable to access applications if authentication took more than 20 seconds.
 ## PAN-225337
 Fixed an issue on Panorama related to Shared configuration objects where configuration pushes to multi-vsys firewalls when authentication took longer than 20 seconds.
 ## PAN-224145
 Fixed an issue in multi-vsys environments where, when Panorama was on a PAN-OS 10.2 release and the firewall was on a PAN-OS 10.1 release, commits failed on the firewall when inbound inspection mode was configured in the decryption policy rule.
 ## PAN-223488
 Fixed an issue where closed ElasticSearch shards were not deleted, which resulted in shard purging not working as expected.
 ## PAN-221973
 Fixed an issue where the same user connected to multiple SSL VPN connections and one of the sessions stopped working.
 ## PAN-221190
 ```caveat
 PA-800 Series firewalls only
 ```
 Fixed an issue where the firewall rebooted due to I2C errors when unsupported optics were inserted in ports 5-8.
 ## PAN-221126
 Fixed an issue where Email server profiles (**Device > Server Profiles > Email and Panorama > Server Profiles > Email**) to forward logs as email notifications were not forwarded in a readable format.
 ## PAN-221015
 ```caveat
 M-600 Appliances only
 ```
 Fixed an issue where ElasticSearch processes did not restart when the appliance was rebooted, which caused the Managed Collector ES health status to be downgraded.
 ## PAN-218521
 ```caveat
 M-600 Appliances in Log Collector mode only
 ```
 Fixed an issue where Panorama continuously rebooted and became unresponsive, which consumed excessive logging disk space and prevented new log ingestion.
 ## PAN-215268
 Fixed an issue where selective push did not work for firewalls on PAN-OS 9.1 or an earlier release.
 ## PAN-214186
 Fixed an issue where category length was incorrect, which caused the dataplane to restart.
 ## PAN-212761
 Fixed an issue where the all_pktproc process stopped responding, which caused the dataplane to go down and caused HA failover.
 ## PAN-193004
 Fixed an issue where /opt/pancfg partition utilization reached 100%, which caused access to the Panorama web interface to fail.
@@ -0,0 +1,103 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.8-h13
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-264883
 ```caveat
 PA-7080 appliances with LPCs only
 ```
 Fixed an issue where syslog forwarding over TCP stopped after upgrading.
 ## PAN-262946
 Fixed an issue on the firewall where logging in via the CLI or web interface did not work due to increased memory usage.
 ## PAN-262340
 Fixed an issue where FQDN resolution failed for address objects, and all FQDN traffic was denied by the interzone-default policy rule.
 ## PAN-262287
 Fixed an issue where dereferencing a NULL pointer that occurred caused pan_task processes to stop responding.
 ## PAN-261484
 Fixed an issue on the firewall where DPDK allocated twice the amount of memory as requested for pre-allocation.
 ## PAN-259727
 ```caveat
 Panorama appliances in HA configurations only
 ```
 Fixed an issue where Panorama became unresponsive and displayed a 504 gateway timeout error when accessing the web interface or the CLI.
 ## PAN-257736
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where traffic to benign applications was was impacted by holding TCP sequential segments for MLC inspection and not releasing the full chain after a benign verdict was received.
 ## PAN-257462
 Fixed an issue related to the varrcvr process where the management plane CPU was higher than expected.
 ## PAN-255509
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where BFD sessions flapped intermittently.
 ## PAN-253829
 Fixed an issue where the CLI command show running security-policy timed out when the Security policy was large.
 ## PAN-252270
 Fixed an issue on the firewall where changes were incorrectly applied after a reboot or a restart of the configd process.
 ## PAN-252036
 Fixed an issue where, when the GlobalProtect portal was not configured, accessing the GlobalProtect gateway still loaded a portal malformed page.
 ## PAN-250787
 Fixed an issue where network issues between the firewall and the log collector caused logrcvr process memory exhaustion.
 ## PAN-246708
 Fixed an issue where the firewall stopped responding when the all_pktproc repeatedly restarted.
 ## PAN-242910
 Fixed an issue where a custom based non Superuser was unable to push to firewalls.
 ## PAN-241044
 Fixed an issue where traffic was denied by the interzone-default policy rule when a Security policy rule with an FQDN destination was configured.
 ## PAN-240066
 Fixed a duplicate MAC address issue where an ethernet interface sent out Gratuitous ARP (GARP) messages for an IP address that was not configured on it.
 ## PAN-240001
 Fixed an issue where the pan_task process restarted due to configd and devsrvr process memory requirements.
 ## PAN-239354
 Fixed an issue where DNS resolution was delayed when an Antispyware policy rule was applied to both client to firewall and firewall to internal DNS server legs of a connection.
 ## PAN-226361
 Fixed an issue where sessions bypassed L7 inspection or ended unexpectedly with the error resources unavailable when the firewall incorrectly interpreted the Content and Threat Detection (CTD) global packet queue as being full.
@@ -0,0 +1,99 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.8-h18
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-273215
 Fixed an issue where a syntax error in the index generation script caused a high management plane CPU load after upgrading.
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
 ## PAN-269624
 Fixed an issue where GlobalProtect clients failed to connect with the error message The device or feature requires a GlobalProtect subscription license.
 ## PAN-268909
 Fixed an issue where IP address tags were removed from firewalls after a management server or useridd process restart. This occurred when a Panorama serial-number based configuration was used for User-ID redistribution.
 ## PAN-264249
 Fixed an issue on the firewall where SNMP queries timed out when using SNMP.
 ## PAN-263973
 Fixed an issue where log collectors had a low incoming log rate.
 ## PAN-261673
 ```caveat
 VM-Series firewalls on Microsoft Azure environments only
 ```
 Fixed an issue where, when Accelerated Networking was enabled, traffic was dropped because of the flow_parse_ip_hdr counter related to an Nvidia driver issue.
 ## PAN-257601
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where Networking Cards (NC) experienced an internal link fault which caused path monitoring failure on the Dataplane Processing Card (DPC).
 ## PAN-252974
 ```caveat
 PA-450 firewalls only
 ```
 Fixed an issue where specific routes were not advertised when BGP Aggregate was configured with the advertise filter.
 ## PAN-246699
 Fixed an issue on Panorama where **Rule Usage** and **Apps Seen** under Security policy rules stopped incrementing.
 ## PAN-246420
 ```caveat
 PA-5450 Series firewalls only
 ```
 Fixed an issue where the firewall rebooted unexpectedly during an upgrade.
 ## PAN-244950
 A fix was made to address [CVE-2024-2550](https://security.paloaltonetworks.com/CVE-2024-2550).
 ## PAN-221352
 A fix was made to address [CVE-2024-2550](https://security.paloaltonetworks.com/CVE-2024-2550).
 ## PAN-240251
 Fixed an issue where the vldmgr process incorrectly restarted during an Elasticsearch restart.
 ## PAN-230825
 Fixed an issue where link flaps occurred on Panorama appliances in high availability (HA) configurations.
 ## PAN-228515
 Fixed an issue where the Elasticsearch cluster health status displayed as yellow or red due to Elasticsearch SSH tunnel flaps.
 ## PAN-222579
 Fixed an issue where the useridd and distd process restarted, which resulted in missing mappings.
 ## PAN-216941
 ```caveat
 Panorama appliances in Log Collector mode only
 ```
 Fixed an issue where Panorama stopped processing and saving logs.
@@ -0,0 +1,525 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.8
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
 ## WF500-5754
 In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the fsck command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a segfault error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 ```caveat
 This issue affects PAN-OS 10.2.8-h10
 ```
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-287056
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the set deviceconfig setting preserve-prenat-feature no CLI command.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the devsrvr process gets progressively worse whenever the CLI command show running application statistics is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: show running application statistics.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
 ## PAN-255868
 ```caveat
 PA-3400 Series firewalls only
 ```
 After enabling kernel data collection during a silent reboot, the firewall fails and reboots to maintenance mode.
 **Workaround:** To recover the firewall, initiate a reboot from maintenance mode.
 ## PAN-251895
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 When Inline Cloud Analysis features are enabled, the firewall experiences a slow packet buffer leak, resulting in poor performance and dropped traffic.
 **Workaround:** Disable WildFire Inline Cloud Analysis and Advanced Threat Prevention Inline Cloud Analysis on the firewall.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as out-of-sync on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now out-of-sync.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-242910
 On the Panorama management server, Panorama administrators (**Panorama** > **Administrators**) that are assigned a custom Panorama admin role (**Panorama** > **Admin Roles**) with **Push All Changes** enabled are unable to push configuration changes to managed firewalls when **Managed Devices** and **Push For Other Admins** are disabled.
 ## PAN-242627
 On the Panorama management server, selective configuration pushes fail with the following error message even when a full configuration push from Panorama was previously performed:Failed to generate selective push configuration. Schema validation failed. Please try a full push
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - db-serialno can be at most 40 characters
 - db-serialno is invalid
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
 **Revoke satellite certificates**:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 admin debug elasticsearch es-restart all
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-228515
 The EleasticSearch SSH flaps on the M-600 appliance in Panorama or Log Collector mode. This causes logs to not display on the Panorama management server (**Monitor** > **Logs**) and the Log Collector health status (**Panorama** > **Managed Collectors** > **Status**) to display as degraded.
 ## PAN-226361
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8-h13 Addressed Issues.
 ```
 Sessions might end unexpectedly with the error resources-unavailable when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A Malformed Request error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the Password includes an ampersand (&).
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 log-start eq no
 log-end eq no
 log-end eq yes
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as undefined undefined if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 show -> dis-block-table is unexpected
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from Superuser to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to Block to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 debug software restart process log-receiver
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 admin > request plugins dlp reset
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays commit time out as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
 - Configuration settings for each inline ML model—
  admin#set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: license request fetch.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -0,0 +1,51 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.9-h11
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-263226
 Fixed an issue where decryption based traffic failed on Explicit Proxy nodes.
 ## PAN-261917
 Fixed an issue where websites with a no-decrypt policy rule were decrypted in traffic log when using a Google Chrome browser with PQC enabled
 ## PAN-260662
 Fixed an issue where large file downloads were slower than expected when private IP address visibility was enabled.
 ## PAN-260218
 Fixed an issue where BGP Aggregate Advertise filters did not work as expected when the summary option was enabled, and only summarized routes were advertised.
 ## PAN-258996
 Fixed an issue where the firewall displayed the SFP ports as PowerDown when the SFP transceiver was removed and reinserted or the port was shut down and brought back up on the peer device.
 ## PAN-251661
 Fixed an issue where a memory overwrite occurred during HTTP/2 header inflation.
 ## PAN-251563
 Added CPLD enhancement to capture external power issues.
 ## PAN-240612
 Fixed a kernel panic caused by a third-party issue.
 ## PAN-233191
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where the Data Processing Card (DPC) restarted due to path monitor failure after QSFP28 disconnected from the Network Processing Card (NPC).
 ## PAN-226768
 Fixed an issue where, when the GlobalProtect app was installed on iOS endpoints and the gateway was configured to accept cookies, the app remained in the **Connecting** stage after authentication, and the GlobalProtect log displayed the error message User is not in allow list. This occurred when the app was restarted or when the app attempted to reconnect after disconnection.
@@ -0,0 +1,95 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.9-h14
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-264871
 Fixed an issue on Panorama where the configd process stopped responding when viewing IP addresses on dynamic address groups with a large number of IP addresses.
 ## PAN-263226
 Fixed an issue where decryption based traffic failed on Explicit Proxy nodes.
 ## PAN-262340
 Fixed an issue where FQDN resolution failed for address objects, and all FQDN traffic was denied by the interzone-default policy rule.
 ## PAN-262287
 Fixed an issue where dereferencing a NULL pointer that occurred caused pan_task processes to stop responding.
 ## PAN-260928
 Fixed an issue where GlobalProtect failed to connect when using LDAP authentication with machine certificates with the error message You are not authorized to connect to GlobalProtect portal.
 ## PAN-260512
 Fixed an issue where accessing the IP address of the device address group objects from the user interface caused the configd process to stop responding.
 ## PAN-259769
 Fixed an issue where the GlobalProtect portal was not accessible via a web browser and displayed the error ERR_EMPTY_RESPONSE.
 ## PAN-259002
 Fixed an issue where frequent external dynamic list updates caused the configd process to restart.
 ## PAN-256077
 Fixed an issue where the GlobalProtect client would disconnect consistently due to keep-alive timeouts when using an SSL-only tunnel.
 ## PAN-255619
 Fixed an intermittent issue where file downloads from websites failed.
 ## PAN-255323
 ```caveat
 PA-7050 firewalls only
 ```
 Fixed an issue where the Network Processing Card (NPC), Data Processing Card (DPC), and Log forwarding Card (LFC) remained in a starting state after an unexpected power cycle.
 ## PAN-252669
 Fixed an issue where the ikemgr process stopped responding with a SIGSEGV error.
 ## PAN-251929
 Fixed an issue where inbound decryption did not work when FIPS self tests were turned on.
 ## PAN-250020
 Fixed an issue where MLC2 verdict retrieval failed due to a regression in loopback data flag handling.
 ## PAN-248130
 Fixed an issue where the **AND** operation under a Dynamic Address Group comparison did not work after upgrading the AWS plugin to 3.0.1.
 ## PAN-241044
 Fixed an issue where traffic was denied by the interzone-default policy rule when a Security policy rule with an FQDN destination was configured.
 ## PAN-236133
 Fixed an issue where SSL traffic was impacted when**SSL Command and Control detector** for Incline Cloud Analysis was set to **reset-both**, **reset-client**, **reset-server**, or **drop**.
 ## PAN-233681
 Fixed an issue where the authd process on Prisma Access firewalls stopped responding after receiving the SIGUSR1 signal.
 ## PAN-226361
 Fixed an issue where sessions bypassed L7 inspection or ended unexpectedly with the error resources unavailable when the firewall incorrectly interpreted the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-222590
 Fixed an issue where a semicolon appeared at the end of file names of data filtering logs.
 ## PAN-217198
 Fixed an issue where Security policy rules did not display values for FQDN.
@@ -0,0 +1,63 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.9-h16
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-272809
 A fix was made to address [CVE-2024-0012](https://security.paloaltonetworks.com/CVE-2024-0012) ([PAN-SA-2024-0015](https://security.paloaltonetworks.com/PAN-SA-2024-0015)) and [CVE-2024-9474](https://security.paloaltonetworks.com/CVE-2024-9474).
 ## PAN-268314
 Fixed an issue where new files were not sent to WildFire. With this fix, the WildFire reserved drive space has been increased for greater session caching capability.
 ## PAN-268002
 Fixed an issue where URL filtering response pages were not displayed for sites that were blocked as a result of SSL/TLS handshake inspection.
 ## PAN-267535
 Fixed an issue on the firewall where DPDK allocated twice the amount of memory as requested for pre-allocation.
 ## PAN-257736
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where traffic to benign applications was was impacted by holding TCP sequential segments for MLC inspection and not releasing the full chain after a benign verdict was received.
 ## PAN-252036
 Fixed an issue where, when the GlobalProtect portal was not configured, accessing the GlobalProtect gateway still loaded a portal malformed page.
 ## PAN-250787
 Fixed an issue where network issues between the firewall and the log collector caused logrcvr process memory exhaustion.
 ## PAN-250394
 Fixed an issue where a large amount of group data caused serialization errors and prevented synchronization.
 ## PAN-240251
 Fixed an issue where the vldmgr process incorrectly restarted during an Elasticsearch restart.
 ## PAN-237010
 Fixed an issue on Panorama where local commits took longer than expected after an upgrade.
 ## PAN-229686
 Fixed an issue where eBGP remained in an idle state after disabling and enabling BGP configurations.
 ## PAN-226361
 an issue where sessions bypassed L7 inspection or ended unexpectedly with the error resources unavailable when the firewall incorrectly interpreted the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-193285
 Fixed an issue where the policy optimizer feature did not add entries back to the mongodb database after removing them during an upgrade or downgrade.
@@ -0,0 +1,123 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.9-h18
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-268727
 Fixed an issue where traffic was dropped when the accumulation proxy was enabled and header insertion modified packets.
 ## PAN-268314
 Fixed an issue where new files were not sent to WildFire. With this fix, the WildFire reserved drive space has been increased for greater session caching capability.
 ## PAN-267704
 Fixed an issue where the firewall did not send an ICMP error packet to Envoy when the MSS was exceeded.
 ## PAN-266427
 Fixed an issue on the firewall where, when a high number of SD-WAN branch sites or interfaces were not connected, SD-WAN processes and tund processes stopped responding due to a high probing rate.
 ## PAN-265900
 Fixed an issue where the firewall stopped responding due to a tund process or SD-WAN process restart.
 ## PAN-265742
 Fixed an issue on the Panorama web interface where the **OK** button on the GlobalProtect gateway configuration dialog box was not clickable.
 ## PAN-265111
 Fixed an issue where fragmented SSL hello packets were reordered when going out of the SC/ZTT towards the datacenter.
 ## PAN-264169
 ```caveat
 PA-5400 Series firewalls only
 ```
 Fixed an issue where the firewall sent correlated event logs to the syslog server using the management interface instead of the log interface.
 ## PAN-263973
 Fixed an issue where log collectors had a low incoming log rate.
 ## PAN-262383
 Fixed an issue where the firewall was unable to decompress the HTTP2 header, which caused the session to be classified as unknown-tcp instead of web-browsing.
 ## PAN-261673
 ```caveat
 VM-Series firewalls on Microsoft Azure environments only
 ```
 Fixed an issue where, when Accelerated Networking was enabled, traffic was dropped because of the flow_parse_ip_hdr counter related to an Nvidia driver issue.
 ## PAN-260564
 Fixed an issue on firewalls in HA configurations where a network loop was detected by switches after suspending HA on the active firewall.
 ## PAN-257601
 ```caveat
 PA-5450 firewalls only
 ```
 Fixed an issue where Networking Cards (NC) experienced an internal link fault which caused path monitoring failure on the Dataplane Processing Card (DPC).
 ## PAN-253213
 Fixed an issue where the firewall sent HIP notifications every time it received a HIP report instead of every two hours.
 ## PAN-252730
 Fixed an issue where the Elasticsearch status for a log collector group changed to red or yellow after performing a collector group push.
 ## PAN-246699
 Fixed an issue on Panorama where the **Rule Usage** and **Apps Seen** under Security policy rules stopped incrementing.
 ## PAN-246420
 ```caveat
 PA-5450 Series firewalls only
 ```
 Fixed an issue where the firewall rebooted unexpectedly during an upgrade.
 ## PAN-244950
 A fix was made to address [CVE-2024-2550](https://security.paloaltonetworks.com/CVE-2024-2550).
 ## PAN-221352
 A fix was made to address [CVE-2024-2550](https://security.paloaltonetworks.com/CVE-2024-2550).
 ## PAN-235877
 ```caveat
 PA-400 Series firewalls only
 ```
 Fixed an issue where the firewall failed to start up after upgrading PAN-OS due to system file corruption.
 ## PAN-226184
 Fixed an issue where push operations from Panorama were slow due to the rasmgr process taking longer than expected.
 ## PAN-224833
 Fixed an issue where the firewall dropped DHCPv6 relay packets if there were duplicate link-local addresses on different subinterfaces.
 ## PAN-216941
 ```caveat
 Panorama appliances in Log Collector mode only
 ```
 Fixed an issue where Panorama stopped processing and saving logs.
@@ -0,0 +1,123 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.9-h9
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-259480
 Fixed an issue where the varrcvr process stopped responding after running out of memory due to how the process queued and dequeued files for WildFire file forwarding when a WildFire Analysis Security profile was enabled.
 ## PAN-259344
 Fixed an issue where performing a configuration commit on a firewall locally or from Panorama caused a memory leak related to the configd process and resulted in a out-of-memory (OOM) condition.
 ## PAN-258941
 Fixed an issue where some URLs were not accessible when connected to Prisma Access explicit proxy.
 ## PAN-258442
 Fixed an issue where changes made to the split tunnel configuration on the Prisma Access gateway were not reflected on the GlobalProtect client.
 ## PAN-257919
 Fixed an issue where, when using explicit proxy with SAML authentication, initiating SAML authentication with a non-GET request resulted in a **302 redirect** response instead of the expected **200 ok** response.
 ## PAN-257515
 Fixed an issue where Possible Domain Fronting Detection for HTTP/2 generated false positives. With this change, domain fronting is limited to HTTP/1.
 ## PAN-257355
 Fixed an issue where a false positive HTTP/TLS evasion alert was generated when the domain had DNS load balance.
 ## PAN-257197
 Fixed an issue where ifType and ifSpeed were not populated in asynchronous mode of SNMP operations.
 ## PAN-256181
 Fixed an issue where the management interface and front panel port interface statistics were not populated in asynchronous mode of SNMP operations.
 ## PAN-254422
 Fixed an issue where the firewall required a restart when an SD-WAN policy rule was pushed from Panorama.
 ## PAN-254241
 Fixed an issue where the firewall stopped responding due to a high number of SD-WAN probes being sent.
 ## PAN-252517
 Fixed an issue where SNMP failed to respond to multiple Object Identifier (OID) queries in a single SNMP GET request.
 ## PAN-252214
 A fix was made to address [CVE-2024-3400](https://security.paloaltonetworks.com/CVE-2024-3400).
 ## PAN-251639
 Fixed acn issue where an out-of-memory condition occurred due to a memory leak related to the varrvcr process when a WildFire Analysis security profile was enabled.
 ## PAN-251013
 Fixed an issue on the web interface where the **Virtual Router** and **Virtual System** configurations for the template incorrectly showed as **none**.
 ## PAN-250062
 Fixed an issue where device telemetry failed after upgrading due to bundle generation failure.
 ## PAN-249814
 Fixed an issue where multiple all_task processes stopped responding, which caused the dataplane to fail.
 ## PAN-247099
 Fixed an issue where the firewall decrypted traffic unexpectedly when the client hello was spread across multiple packets.
 ## PAN-246960
 Fixed an issue where firewalls failed to fetch content updates from the Wildfire Private Cloud due to an **Unsupported protocol** error.
 ## PAN-245125
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed an issue where file descriptors were not closed due to invalid configurations.
 ## PAN-244013
 Fixed an issue where the web interface did not display newly added Anti-Spyware signatures or Vulnerability Signatures until you refreshed the browser or logged out or in via the web interface.
 ## PAN-242309
 Fixed an issue where a higher byte count (s2c) was observed for DNS-Base application.
 ## PAN-239662
 Fixed an issue with firewalls in active/passive high availability (HA) configurations where the NSSA default route from the active firewall was not generated to advertise even though the backbone area default route was advertised during a graceful restart.
 ## PAN-239143
 Fixed an issue with accessing websites when URL filtering profiles were configured with the **block-continue** action and the server used HTTP/2.
 ## PAN-236909
 Fixed an issue where, when you committed the first configuration change after booting up the firewall, the external dynamic list file download failed until the list was refreshed. This occurred when the configuration was pushed with a certificate profile.
 ## PAN-231440
 Fixed an issue where, when a certificate profile was configured on an external dynamic list object but the profile had been deleted or did not exist, commits silently failed with the error Failed to refresh EDL config instead of showing the correct validation error message
 ## PAN-223418
 Fixed an issue where heartbeats to the brdagent process were lost, resultng in the process not responding, which caused the firewall to reboot.
 ## PAN-164885
 Fixed an issue on Panorama where **Commit and Push** or **Push to Devices** operations failed when an external dynamic list was configured to check for updates every 5 minutes due to the commit and external dynamic fetch processes overlapping.
@@ -0,0 +1,119 @@
 ---
 type: Addressed
 product: PAN-OS
 version: 10.2.9
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## PAN-250686
 Fixed an issue where selective push operations did not work when more than one admin user simultaneously performed changes and partial commits on Panorama.
 ## PAN-247403
 ```caveat
 VM-Series firewalls only
 ```
 Fixed an issue where the push scope CLI command took longer than expected, which caused the web interface to be slow.
 ## PAN-246431
 Fixed an issue where a **Push to Device** operation remained at the state **None** when performing a selective push to device groups and templates that included both connected and disconnected firewalls.
 ## PAN-245701
 Fixed an issue where the returned values to SNMP requests for data port statistics were incorrect.
 ## PAN-244836
 A knob was introduced to toggle the default behavior of BGP in the Advanced Routing stack to not suppress duplicate updates. By default, the prefix updates are suppressed for optimization.
 ## PAN-244548
 Fixed an issue where ECMP sessions changed destination MAC addresses mid-session, which caused connections to be reset.
 ## PAN-244493
 Fixed a memory limitation with mapping subinterfaces to VPCE endpoints for GCP IPS, Amazon Web Services (AWS) integration with GWLB, and NSX service chain mapping.
 ## PAN-243463
 Fixed an issue where high Enhanced Application Log traffic used excess system resources and caused processes to not work.
 ## PAN-242910
 Fixed an issue where a custom based non-Superuser was unable to push to firewalls.
 ## PAN-242627
 Fixed an issue where selective push did not work.
 ## PAN-241018
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 Fixed a Dataplane Development Kit (DPDK) issue where interfaces remained in a link-down stage after an Azure hot plug event.
 ## PAN-240477
 Fixed a temporary hardware issue that caused PAN-SFP-PLUS-CU-5M to not be able to link up on PA-5400 Series, PA-3400 Series, and PA-1400 Series firewalls.
 ## PAN-240066
 Fixed a duplicate MAC address issue where an ethernet interface sent out Gratuitous ARP (GARP) messages for an IP address that was not configured on it.
 ## PAN-239722
 Fixed an issue where SNMP scans to the firewall took longer than expected and intermittently timed out.
 ## PAN-238643
 Fixed an issue where a memory leak caused multiple processes to stop responding when VM Information Sources was configured.
 ## PAN-237991
 Fixed an issue where the log collector sent fewer logs than expected to the syslog server.
 ## PAN-233692
 Fixed an issue on Panorama where the configd process stopped, which caused performance issues.
 ## PAN-233684
 Fixed an issue on Panorama where **Push to Devices** or **Commit and Push** operations took longer than expected on the web interface.
 ## PAN-231439
 Fixed an issue where, when a VoIP call using dynamic IP and NAT was put on hold, the audio became one-way due to early termination of NAT ports.
 ## PAN-230746
 Fixed an issue on the web interface where device groups with a large number of managed firewalls displayed the **Policy** page more slowly than expected.
 ## PAN-228515
 Fixed an issue where the Elasticsearch cluster health status displayed as yellow or red due to Elasticsearch SSH tunnel flaps.
 ## PAN-224500
 Fixed an issue where IPv6 addresses in XFF were displayed in Traffic logs.
 ## PAN-222188
 A CLI command was introduced to address an issue where SNMP monitoring performance was slower than expected, which resulted in snmpwalk timeouts.
 ## PAN-215430
 Fixed an issue where dynamic IP address NAT with SIP intermittently failed to convert RTP Predict sessions.
 ## PAN-212553
 Fixed an issue where the ikemgr process stopped responding due to memory corruption, which caused VPN tunnels to go down.
 ## PAN-207092
 Fixed an issue where logging in using default credentials after changing to FIPS-CC for NSX-T firewalls did not work.
@@ -0,0 +1,986 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.0
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WIF-495
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 On the Panorama management server, edits made to an existing data filtering profile (**Objects > DLP > Data Filtering Profiles**) can result in matching traffic not being detected by Enterprise DLP.
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-264281
 When upgrading a ZTP firewall from PAN-OS 10.2 to PAN-OS 11.1 or later versions, if you use the **To SW Version** column to specify the target PAN-OS version, the upgrade process downloads and installs the intermediary base version containing an expired root certificate. This causes the ZTP firewall to lose connection with Panorama
 **Workaround:** Follow the standard upgrade process from Panorama, which you use for non-ZTP firewalls, to upgrade to the target PAN-OS version that contains the valid root certificate.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as `out-of-sync` on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now `out-of-sync`.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-241536
 On the Panorama management server, a user with an Admin Role is unable to modify or add filters to profiles under **Panorama** > **Network** > **Routing** > **Routing Profiles** > **Filters**, despite having the necessary read and write privileges.
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-229702
 After upgrading a Panorama HA pair to PAN-OS 11.1, the ElasticSearch connectivity might fail to establish. The issue occurs because the client certificate on one of the Panorama devices does not have the necessary Extended Key Usage (EKU) set for server authentication, which is required for secure TLS communication.
 **Workaround:**Contact Customer Support to renew the root client certificate.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-225337
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
 1. Create a **Shared** and vsys-specific device group configuration object with an indentical name. For example, a **Shared** address object called `SharedAO1` and a vsys-specific address object also called `SharedAO1`.
 2. Reference the **Shared** object in another **Shared** configuration. For example, reference the **Shared** address object (`SharedAO1`) in a **Shared** address group called `SharedAG1`.
 3. Use the **Shared** configuration object with the reference in a vsys-specific configuration. For example, reference the **Shared** address group (`SharedAG1`) in a vsys-specific policy rule.
 **Workaround:** Select **Panorama** > **Setup** > **Management** and edit the Panorama Settings to enable one of the following:
 - **Shared Unused Address and Service Objects with Devices**—This options pushes all **Shared** objects, along with device group specific objects, to managed firewalls.
  This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
 - **Objects defined in ancestors will take higher precedence**—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the **Shared** objects take precedence over the vsys-specific object.
  This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the **Shared** `SharedAO1` object was `10.1.1.1` and the device group specific `SharedAO1` was `10.2.2.2`, the `10.1.1.1` IP address takes precedence.
 Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the **Shared** objects in your configuration.
 ## PAN-223488
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-221015
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On M-600 appliances in Panorama or Log Collector mode, the `es-1` and `es-2` ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector `ES` health status (**Panorama** > **Managed Collectors** > **Health Status**) to be degraded.
 **Workaround:** [Log in to the Panorama or Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
 `admin>``debug elasticsearch es-restart optional all`
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-218521
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-215778
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the M-600 appliance in Management Only mode, XML API Get requests for `/config` fail with the following error due to exceeding the [total configuration size](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/panorama-overview/centralized-firewall-configuration-and-update-management/total-configuration-size-for-panorama) supported on the M-600 appliance.
 `504 Gateway timeout`
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209937
 Certificate-based authentication for administrator accounts may be unable to log into the Panorama or firewall web interface with the following error:
 `Bad Request - Your browser sent a request that this server could not understand`
 ## PAN-208325
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 The following NextGen firewalls and Panorama management server models are unable to automatically renew the device certificate (**Device** > **Setup** > **Management** or **Panorama** > **Setup** > **Management**).
 - M-300 and M-700
 - PA-410 Firewall
 - PA-440, PA-450, and PA-460 Firewalls
 - PA-3400 Series
 - PA-5410, PA-5420, and PA-5430 Firewalls
 - PA-5450 Firewall
 **Workaround:** Log in to the [firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli) or [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and fetch the device certificate.
 `admin>``request certificate fetch`
 ## PAN-207629
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, selective push fails to managed firewalls if the managed firewalls are enabled with multiple vsys and the Push Scope contains shared objects in device groups.
 ## PAN-206909
 The Dedicated Log Collector is unable to reconnect to the Panorama management server if the `configd` process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection `Status` (**Panorama** > **Managed Collector**) displaying `connected` and the managed colletor `Health` status displaying as healthy.
 This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.
 **Workaround:** Restart the `mgmtsrvr` process on the Dedicated Log Collector.
 1. [Log in to the Dedicated Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli).
 2. Confirm the Dedicated Log Collector is disconnected from Panorama.
  `admin>``show panorama-status`
  Verify the `Connected` status is `no`.
 3. Restart the `mgmtsrvr` process.
  `admin>``debug software restart process management-server`
 ## PAN-206268
 On the Panorama management server, the Auth Key field was erroneously displayed when you configure the Panorama Settings (**Device** > **Setup** > **Management**) as part of a template or template stack configuration.
 ## PAN-206253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 For PA-3400 Series firewalls, the default log rate is set too low and the max configurable log rate is incorrectly capped resulting in the firewall not generating more than 6,826 logs per second.
 ## PAN-206243
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 The PA-220 firewall reaches the maximum disk usage capacity multiple a day that requires a disk cleanup. A critical system log (**Monitor** > **Logs** > **System**) is generated each time the firewall reaches maximum disk usage capacity.
 ## PAN-205187
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 ElasticSearch may not start properly when a newly installed Panorama virtual appliance powers on for the first time, resulting in the Panorama virtual appliance being unable to query logs forwarded from the managed firewall to a Log Collector.
 **Workaround:** [Log in to the Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and start the PAN-OS software.
 `admin>``request restart software`
 ## PAN-204663
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, you are unable to Context Switch from one managed firewall to another.
 **Workaround:** After you Context Switch to a managed firewall, you must first Context Switch back to Panorama before you can continue to Context Switch to a different managed firewall.
 ## PAN-201855
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the Panorama management server, cloning any template (**Panorama** > **Templates**) corrupts certificates (**Device** > **Certificate Management** > **Certificates**) with the **Block Private Key Export** setting enabled across all templates. This results in managed firewalls experiencing issues wherever the corrupted certificate is referenced.
 For example, you have template A, B, and C where templates A and B have certificates with the **Block Private Key Export** setting enabled. Cloning template C corrupts the certificates with **Block Private Key Export** setting enabled in templates A and B.
 **Workaround:** After cloning a template, delete and re-import the corrupted certificates.
 ## PAN-199557
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On M-600 appliances in an Active/Passive high availability (HA) configuration, the `configd` process restarts due to a memory leak on the `Active` Panorama HA peer. This causes the Panorama web interface and CLI to become unresponsive.
 **Workaround:** Manually reboot the `Active` Panorama HA peer.
 ## PAN-197341
 On the Panorama management server, if you create multiple device group **Objects** with the same name in the Shared device group and any additional device groups (**Panorama** > **Device Groups**) under the same device group hierarchy that are used in one or more **Policies**, renaming the object with a shared name in any device group causes the object name to change in the policies where it is used. This issue applies only to device group objects that can be referenced in a Security policy rule.
 For example:
 1. You create a parent device group `DG-A` and a child device group `DG-B`.
 2. You create address objects called `AddressObjA` in the `Shared`, `DG-A` and `DG-B` device groups and add `AddressObjA` to a Security policy rule under `DG-A` and `DG-B`.
 3. Later, you change the `AddressObjA` name in the `Shared` device group to `AddressObjB`.
 Changing the name of the address object in the `Shared` device group causes the references in the Policy rule to use the renamed `Shared` object instead of the device group object.
 ## PAN-197097
 Large Scale VPN (LSVPN) does not support IPv6 addresses on the satellite firewall.
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196720
 During the CN-Series firewall deployment on Oracle OKEplatform, when you delete the deployment by deleting yamls, the MP/DP pods are stuck in Terminating state.
 **Workaround:** Delete the CN-Series DP pods, MP pods, and then the pan-cni yaml file in a sequential order.
 ## PAN-194826
 ```caveat
 WF-500 appliance only
 ```
 System log forwarding does not work over a TLS connection.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-193251
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 If SAML is configured as the authentication method for GlobalProtect, authentication on the Portal page is not successful in the browser.
 **Workaround:** Use the GlobalProtect app installed on the endpoint to authenticate.
 ## PAN-192403
 ```caveat
 PA-5450 firewall only
 ```
 There is no commit warning in the web interface when configuring the management interface and logging interface in the same subnetwork. Having both interfaces in the same subnetwork can cause routing and connectivity issues.
 ## PAN-191570
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 The Traffic Activity and SSL/TLS widgets in the **ACC** erroneously display `Report Error` if there is no SSL data to display.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-190435
 When you **Commit** a configuration change, the **Task Manager** commit `Status` goes directly from `0%` to `Completed` and does accurately reflect the commit job progress.
 ## PAN-190311
 ```caveat
 PA-220 and PA-220R firewalls and PA-800 Series firewalls only
 ```
 There is an issue where management connectivity to the firewall is lost due to the expiration of the DHCP lease, which causes the IP configuration on the management port to be purged.
 ## PAN-189425
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, **Export Panorama and devices config bundle** (**Panorama** > **Setup** > **Operations**) fails to export. When the export fails, you are redirected to a new window and the following error is displayed:
 `Failed to redirect error to /var/log/pan/appweb3-panmodule.log (Permission denied)`
 ## PAN-189395
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 Running any version of PAN-OS 10.2 on a PA-400 Series firewall can cause the dataplane process to restart unexpectedly and trigger a crash.
 ## PAN-189380
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 After you successfully upgrade a PA-3000 Series firewall to PAN-OS 10.2.0 or later release and Enterprise data loss prevention (DLP) plugin 3.0.0 or later release, the first configuration push from the Panorama management server causes the firewall dataplane to crash.
 **Workaround:** Restart the firewall to restore dataplane functionality.
 1. [Log in to the firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli).
 2. Restart the firewall.
  `admin>` `request restart system`
 ## PAN-189361
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 Panorama is unable to distribute antivirus signature updates to firewalls with only an Advanced Threat Prevention license. Firewalls with previously installed and active Threat Prevention license are unaffected.
 ## PAN-189298
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 On deploying the HA with 10.2.0-98 in Packet-mmap mode, the session sync for an existing session fails after restarting an active DP in Packet-mmap mode.
 ## PAN-189214
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 When the Advanced Threat Prevention license is present on a firewall without a Threat Prevention license, the antivirus signature update packages that are normally available to install under **Device** > **Dynamic Updates** are not displayed.
 **Workaround:** Use the `request anti-virus upgrade {info | download | install}` CLI commands to retrieve a list of available antivirus updates and the download and installation status, download specific antivirus packages, and to install antivirus packages.Optionally, you can schedule recurring automatic updates using the following CLI command: `set deviceconfig system update-schedule anti-virus recurring`.
 ## PAN-189206
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 Device Group and Template administrator roles don't support a context switch between the Panorama and firewall web interface.
 **Workaround:** Use a Superuser or Panorama administrator role to context switch.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189106
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 On the Panorama management server, you must uninstall the ZTP Plugin 2.0 before you can successfully downgrade to PAN-OS 10.1. After successful downgrade, you must reinstall the latest ZTP Plugin 1.0 version.
 **Workaround:** Before you downgrade Panorama to PAN-OS 10.1, uninstall ZTP Plugin 2.0. After you successfully downgrade Panorama to PAN-OS 10.1, re-install ZTP Plugin 1.0 and re-enable ZTP functionality.
 1. [Log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html).
 2. [Uninstall the ZTP Plugin](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/manage-firewalls/set-up-zero-touch-provisioning/uninstall-the-ztp-plugin.html).
 3. Downgrade Panorama to PAN-OS 10.1.
 4. [Log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html).
 5. [Install the ZTP plugin](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/manage-firewalls/set-up-zero-touch-provisioning/install-the-ztp-plugin/install-the-ztp-plugin-on-panorama.html).
 6. Select **Panorama** > **Zero Touch Provisioning** and check (enable) **ZTP**.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-189057
 ```caveat
 HA configuration
 ```
 On the Panorama management server, Panorama enters a `non-functional` state due to `php.debug.log` life taking up too much space.
 **Workaround:** Disable the debug flag for Panorama.
 1. [Log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface).
 2. In the same browser you are logged into the Panorama web interface, enter the following URL.
  `https://<panorama_ip>/debug`
 3. Uncheck (disable) **Debug** or **Clear Debug**.
 4. () Repeat this step on each Panorama high availability (HA) peer if Panorama is in a HA configuration.
 ## PAN-189032
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 When the firewall has Advanced Routing enabled, an OSPFv3 interface configured with the p2mp link type causes the commit to fail.
 ## PAN-188956
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 After successful upgrade to PAN-OS 10.2, logging in to the firewall or Panorama web interface from the same Internet browser window or session from which the firewall or Panorama was upgraded displays the following error:
 `Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue.`
 **Workaround:** The following are different ways to log in to the firewall or Panorama web interface after upgrading to PAN-OS 10.2.
 - Close the browser and log in to the firewall or Panorama web interface from an entirely new browser session.
 - Clear your browser cache for the browser from which you upgraded the firewall or Panorama.
 - Log in to the firewall or Panorama web interface from the browser in Incognito mode.
  If you upgraded the firewall or Panorama from a browser in Incognito mode, close the browser and log in to the firewall or Panorama web interface from an entirely new browser session.
 - Log in to the firewall or Panorama web interface from a different browser than the one used to upgrade to PAN-OS.
 ## PAN-188904
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 Certain web pages and web page contents might not properly load when cloud inline categorization is enabled on the firewall.
 ## PAN-188489
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 On the Panorama management server, dynamic content updates are not automatically pushed to VM-Series firewalls licensed using the Panorama Software Firewall License plugin when **Automatically push content when software device registers to Panorama** (**Panorama** > **Templates** > **Add Stack**) is enabled.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-188064
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 The SCP Server Profile configuration (**Devices** > **Server Profiles** > **SCP** are not automatically deleted after downgrade from PAN-OS 10.2.0 to PAN-OS 10.1 or earlier release.
 ## PAN-188052
 Devices in FIPS-CC mode are unable to connect to servers utilizing ECDSA-based host keys that impacts exporting logs (**Device** > **Scheduled Log Export**), exporting configurations (**Device** > **Scheduled Config Export**), or the `scp export` command in the CLI.
 **Workaround:** Use RSA-based host keys on the destination server.
 ## PAN-187846
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 On the Panorama management server, a selective push (**Commit** > **Push to Devices** > **Push Changes Made By** and **Commit** > **Commit and Push** > **Commit and Push Changes Made By**) may push an incorrect configuration to managed firewalls causing the firewalls to display as *Out of Sync* if the Panorama pushed version for the Shared Policy and Template configuration (**Panorama** > **Managed Devices** > **Summary**) are 20 version or more older than the current local running configuration on Panorama.
 To determine the current configuration version, select **Panorama** > **Config Audit**and expand the **Local Running config** menu to review the list of Panorama configuration versions.
 **Workaround**: Push a more recent configuration to your managed firewalls before performing a selective push.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 On PA-3400 & PA-5400 series firewalls (minus the PA-5450), the CLI and SNMP MIB walk do not display the Model and Serial-number of the Fan tray and PSUs.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-187234
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 Certain web pages submitted for analysis by Advanced URL Filtering cloud inline categorization might experience high latency.
 ## PAN-186913
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 On the Panorama management server, **Validate Device Group** (**Commit** > **Commit and Push** erroneously issues a CommitAll operation instead of a ValidateAll operation when multiple device groups are included in the push and results in no configuration validation.
 **Workaround:** Validate device group configurations using one of the following methods.
 - Select only one device group when you **Validate Device Group** for a **Commit and Push** to managed firewalls.
 - To validate multiple device groups, select **Commit** > **Commit to Panorama** first. After the device group configuration is committed to Panorama, select **Commit** > **Push to Devices** and **Validate Device Group** to validate multiple device groups.
 ## PAN-186886
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 Individual configuration objects cannot be viewed when you commit selective configuration changes (**Commit** > **Commit Changes Made By**) on a multi-vsys firewall.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-186262
 The Panorama management server in Panorama or Log Collector mode may become unresponsive as Elasticsearch accumulates internal connections related to logging processes. The chances Panorama becomes unresponsive increases the longer Panorama remains powered on.
 **Workaround:** Reboot Panorama if it becomes unresponsive.
 ## PAN-186137
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 The management interface of the PA-3400 Series firewall incorrectly displays 10G port speed as an option. 10G speed is not supported on the PA-3400 Series firewall management port and cannot be configured.
 ## PAN-186134
 On the Panorama management server, performing a **Commit and Push** (**Commit > Commit and Push**) may intermittently not push the committed configuration changes to managed firewalls.
 **Workaround:** Select **Commit > Push to Devices** to push the committed configuration changes to your managed firewalls.
 ## PAN-185966
 The `debug skip-cert-renewal-check-syslog yes` command is not available on Log Collector CLI to stop the Dedicated Log Collector from trying to renew the device certificate and displaying the following error:
 `No valid device certificate found`
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184708
 ```caveat
 Panorama managed firewalls
 ```
 Scheduled report emails (**Monitor** > **PDF Reports** > **Email Scheduler**) are not emailed if:
 - A scheduled report email contains a Report Group (**Monitor** > **PDF Reports** > **Report Group**) which includes a SaaS Application Usage report.
 - A scheduled report contains only a SaaS Application Usage Report.
 **Workaround:** To receive a scheduled report email for all other PDF report types:
 1. Select **Monitor** > **PDF Reports** > **Report Groups** and remove all SaaS Application Usage reports from all Report Groups.
 2. Select **Monitor** > **PDF Reports** > **Email Scheduler** and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select **Disable** and click **OK**.
  Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
 3. **Commit**.
  () Select **Commit** > **Commit and Push**
 ## PAN-184702
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 On the Panorama management server, an M-700 appliance in Log Collector mode fails to connect to Panorama when added as a managed collector (**Panorama > Managed Collectors**).
 **Workaround:** [Log in to the M-700 CLI](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli.html) and [recover the Log Collector connectivity to Panorama](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/troubleshooting/recover-managed-device-connectivity-to-panorama.html).
 ## PAN-184474
 When the firewall has Advanced Routing enabled, a static route stays active after the interface goes down.
 **Workaround**: For firewalls that support Bidirectional Forwarding Detection (BFD), configure BFD for the static route.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183567
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 On the Panorama management server, you must download and install the ZTP Plugin 2.0 after successful upgrade to PAN-OS 10.2. After upgrade to PAN-OS 10.2, the `show plugins installed` command does not display the ZTP plugin until you install ZTP Plugin 2.0.
 **Workaround:** After Panorama successfully upgrades to PAN-OS 10.2, manually download and install the ZTP Plugin 2.0.
 1. [Log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html).
 2. Select **Panorama** > **Plugins** and search for the `ztp` plugin.
 3. **Download** and **Install** ZTP Plugin 2.0.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-182734
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On an Advanced Routing Engine, if you change the IPSec tunnel configuration, BGP flaps.
 ## PAN-182492
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 The WildFire analysis report cannot be viewed from the firewall WildFire submission log entry page.
 **Workaround**: You can retrieve the Wildfire analysis reports through the WildFire API or the WildFire portal.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-179420
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 On the Panorama management server, a selective push (**Commit** > **Push to Devices** > **Push Changes Made By** and **Commit** > **Commit and Push** > **Commit and Push Changes Made By** to managed firewalls fails if you rename an existing device group, template, or template stack that was already pushed to your managed firewalls and you selectively committed specific configuration objects from the renamed device group, template, or template stack.
 **Workaround:** After you rename the existing device group, template, or template stack, **Push** (**Commit** > **Push to Devices** all configuration changes for the named device group, template, or template stack.
 ## PAN-178195
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 The URL filtering logs generated by traffic analyzed by Advanced URL filtering cloud inline categorization does not display the name of the URL.
 ## PAN-177455
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-176693
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues.
 ```
 The Activity (ACT) LEDs on the RJ-45 ports of the M-300 and M-700 appliances do not blink while processing network traffic.
 ## PAN-176156
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 Executing `show running resource-monitor` with the `ingress-backlogs` option produces the following server error: `Dataplane is not up or invalid target-dp(*.dp*)`.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-172132
 ```caveat
 This issue is now resolved by PAN-189643. See PAN-OS 10.2.4 Addressed Issues.
 ```
 QoS fails to run on a tunnel interface (for example, tunnel.1).
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-171069
 Local Log Collectors for Panorama management servers in active/passive high availability (HA) configuration cannot be added to the same Collector Group (**Panorama** > **Collector Groups**).
 **Workaround:** Before you upgrade your Panorama servers to PAN-OS 10.1.0, configure HA (**Panorama** > **High Availability**), add the local Log Collectors of the HA peers to the same Collector Group, and upgrade to PAN 10.1.0.
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
 ## PAN-163676
 Next-Gen Firewalls are unable to connect to a syslog server when the certificates required to connect to the syslog server are part of a Certificate Profile (**Device** > **Certificate Management** > **Certificate Profile**) if the **Use OCSP** setting is enabled to check the revocation status of certificates.
 **Workaround:** Enable **Use CRL** to check the revocation status of certificates in the Certificate Profile.
@@ -0,0 +1,643 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.10
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-303959
 Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
 ## PAN-280196
 After generating hipmatch/userid logs, the hipmatch logs written counter is missing from debug log-receiver statistics. This causes the firewall to match a HIP object but not on the HIP profile that contained the object.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 ```caveat
 This issue affects PAN-OS 10.2.10-h2
 ```
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-286306
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When getting transceiver information from ESCC for SFP 25G modules, the transceiver code incorrectly displays `Unknown` instead of `25GBase-SR`.
 ## PAN-286255
 ```caveat
 This issue affects PAN-OS 10.2.10-h17
 ```
 When a firewall receives an unexpected termination request for certain SSL sessions , NGFW dataplane might experience a slow buffer resource leak.
 **Workaround**: Disable accumulation proxy on the NGFW.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the `set deviceconfig setting preserve-prenat-feature no` CLI command.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-282236
 The firewall doesn't reassemble IPv6 packets correctly after they are fragmented.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279746
 An SSL/TLS Client Hello may not be sent if the Client Hello arrives at the firewall in multiple TCP segments and the traffic is not subject to SSL decryption.
 ## PAN-275077
 ```caveat
 (PAN-OS 10.2.10-h9 only)
 ```
 DNS Security intermittently logs malicious domain URLs as alert instead of taking a **sinkhole** action, even when configured to sinkhole malicious DNS domains.
 ## PAN-270549
 ```caveat
 (PAN-OS 10.2.10-h2 through PAN-OS 10.2.10-h12) This issue is now resolved. See PAN-OS 10.2.10-h14 Addressed Issues.
 ```
 Some TLS connections are not handled correctly leading to an instability in the dataplane of PAN-OS.
 ## PAN-269106
 ```caveat
 (PAN-OS 10.2.10-h9 only)
 ```
 When using a cloud-based ML detection engine (MICA), the `wifclient` might crash during server cert verification for MICA gRPC connections and cause the dataplane to restart. On certain platforms, this might cause the firewall to reboot.
 **Workaround**: Disable CRL using the following CLI command:`debug iot eal key-value PAN_ICD_SERVER_CERT_USE_CRL=False`
 ## PAN-269052
 ```caveat
 (PAN-OS 10.2.10-h9 only)
 ```
 Traffic might be blocked by a URL Filtering profile that isn't associated with the Security policy rule that the traffic matches.
 ## PAN-268823
 ```caveat
 PA-5250 firewall only
 ```
 Applying filters under **Monitor** > **Log Display** either causes the logs to load slowly or not load at all.
 ## PAN-268815
 ```caveat
 (PAN-OS 10.2.10-h9 only) This issue is now resolved. See PAN-OS 10.2.13-h5 Addressed Issues.
 ```
 When using IoT Security, the `wifclient` might exit multiple times causing the firewall to reboot.
 **Workaround**: Uninstall the IoT Security license and disable **Enable enhanced application logging** (**Device** > **Management** > **Cloud Logging** > **Cloud Logging Settings**).
 ## PAN-268260
 ```caveat
 (PAN-OS 10.2.10-h9 only)
 ```
 On hardware firewalls where, when SSL decryption was enabled on layer 2, vwire, TAP, VLAN deployments, and Client Hello messages spanned multiple TCP segments, some SSL decryption sessions failed.
 ## PAN-267671
 ```caveat
 (PAN-OS 10.2.10-h9 only)
 ```
 Exporting reports in PDF or CSV format and processing hourly scheduled report results can potentially trigger memory leaks. As a result, this can lead to process crashes and firewall reboots.
 ## PAN-266900
 ```caveat
 (PAN-OS 10.2.10-h9 only)
 ```
 In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
 ## PAN-263226
 ```caveat
 (PAN-OS 10.2.10-h2 and 10.2.10-h3 only)
 ```
 When SSL decryption is enabled and Client Hello messages span multiple TCP segments, elements from the proxy_l2info memory pool may not be freed properly. Memory leaks in this pool cause some SSL decryption sessions to fail.
 **Workaround:** Disable Client Hello accumulation using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-261429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 The command `show auth radius-require-msg-authentic` might return no output.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259997
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10-h3 Addressed Issues.
 ```
 On PA-3410, PA-3420, and PA-3430 firewalls, the install fails when upgrading from PAN-OS 10.2.3-h3 and later 10.2 releases to PAN-OS 10.2.10 due the number of configured vsys zones exceeding the zone limit in PAN-OS 10.2.10.
 **Workaround:** Before installing PAN-OS 10.2.10, reduce the number of security zones to 40 zones or fewer for PA-3410 and PA-3420 firewalls, and to 100 zones or fewer for PA-3430 firewalls.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-259733
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10-h2 Addressed Issues.
 ```
 Custom reports created in PAN-OS are not deleted as expected, resulting in high memory use by the reportd process. This can lead to issues, such as out-of-memory conditions, content installation failures, and unexpected firewall reboots.
 ## PAN-259344
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10-h3 Addressed Issues.
 ```
 Performing a configuration commit on a firewall, either locally or from Panorama, causes a memory leak by the configd process and results in an out-of-memory (OOM) condition.
 ## PAN-258570
 ```caveat
 (PAN-OS 10.2.10-h9 only)This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 The varrcvr process might progressively use more memory resulting in unexpected reboots when WildFire file forwarding is handling PE files.
 ## PAN-257957
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.12 Addressed Issues.Affects 10.2.10-h3 and later 10.2 releases.
 ```
 If you enable FIPS-CC mode and use the PAP or CHAP authentication methods for your RADIUS server, the authd process may restart unexpectedly. To avoid this issue, use one of the following workarounds:
 - If you use PAN-OS 10.2.10-h3, 10.2.11, or an earlier version, configure the RADIUS server so that it does not send the message authenticator back to client.
 - Use other protocols, such as LDAP, Kerberos, TACACS+, SAML, RADIUS EAP, instead of RADIUS PAP or CHAP.
 - Change from FIPS mode to normal mode.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-226361
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10-h7 Addressed Issues.
 ```
 Sessions might end unexpectedly with the error `resources-unavailable` when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,528 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.11
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the `set deviceconfig setting preserve-prenat-feature no` CLI command.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279746
 An SSL/TLS Client Hello may not be sent if the Client Hello arrives at the firewall in multiple TCP segments and the traffic is not subject to SSL decryption.
 ## PAN-265336
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11-h2 Addressed Issues.
 ```
 Copper ports flap when generating a technical support file, executing telemetry, or retrieving port status using a Management Data Input/Output (MDIO) read.
 ## PAN-264680
 ```caveat
 PA-220 firewalls only
 ```
 **Device** > **Setup** is not displayed when the Enterprise Data Loss Prevention (E-DLP) plugin is installed.
 **Workaround:** Uninstall the Enterprise DLP plugin.
 1. Log in to the firewall web interface.
 2. Select **Device** > **Plugins**.
 3. Search for `dlp`.
 4. **Uninstall**.
 ## PAN-264580
 ```caveat
 PA-3400 Series firewalls only
 ```
 Upgrading to PAN-OS 10.2.11 results in the following error: `Target image validation failed with error invalid literal for int() with base 10`.
 ## PAN-263226
 When SSL decryption is enabled and Client Hello messages span multiple TCP segments, elements from the proxy_l2info memory pool may not be freed properly. Memory leaks in this pool cause some SSL decryption sessions to fail.
 **Workaround:** Disable Client Hello accumulation using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-261429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 The command `show auth radius-require-msg-authentic` might return no output.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-257957
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.12 Addressed Issues.Affects 10.2.11-h1 and later 10.2 releases.
 ```
 If you enable FIPS-CC mode and use the PAP or CHAP authentication methods for your RADIUS server, the authd process may restart unexpectedly. To avoid this issue, use one of the following workarounds:
 - If you use PAN-OS 10.2.10-h3, 10.2.11, or an earlier version, configure the RADIUS server so that it does not send the message authenticator back to client.
 - Use other protocols, such as LDAP, Kerberos, TACACS+, SAML, RADIUS EAP, instead of RADIUS PAP or CHAP.
 - Change from FIPS mode to normal mode.
 ## PAN-257601
 ```resolved
 Fixed in PAN-OS 10.2.11. Affects 10.2.11-h2 and later 10.2 releases.
 ```
 Networking cards can experience an internal link fault, causing path monitoring failure on the Dataplane Processing Card (DPC).
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in Traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-226361
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11-h4 Addressed Issues.
 ```
 Sessions might end unexpectedly with the error `resources-unavailable` when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling the [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a JavaScript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on an M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to an M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 Series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering inline ML.
 **Workaround:** Configuration settings for URL Filtering inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific websites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (high availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the Traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the Advanced URL Filtering license, your license entitlements for PAN-DB and Advanced URL Filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,467 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.12
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the `set deviceconfig setting preserve-prenat-feature no` CLI command.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279746
 An SSL/TLS Client Hello may not be sent if the Client Hello arrives at the firewall in multiple TCP segments and the traffic is not subject to SSL decryption.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-261429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 The command `show auth radius-require-msg-authentic` might return no output.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-257601
 ```resolved
 Fixed in PAN-OS 10.2.11. Affects 10.2.11-h2 and later 10.2 releases.
 ```
 Networking cards can experience an internal link fault, causing path monitoring failure on the Dataplane Processing Card (DPC).
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,622 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.13
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-303959
 Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
 ## PAN-297775
 The wrong vsys is referenced under Visible Virtual System after every local firewall commit (auto-commit, commit, content install) if the display name of the vsys matches another vsys ID (for example, the vsys2 display name is vsys1). The incorrect vsys reference causes inter-vsys routing to fail.
 **Workaround**: Change the vsys display name so that it doesn't reference an existing vsys ID.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-293673
 When the firewall generates a high volume of logs and attempts to export these logs to an FTP server, it may consume excessive memory leading to all PAN-OS processes crashing.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-289102
 ```caveat
 PA-7500 Series, PA-5410, PA-5420, PA-5430, PA-5440, PA-5445, PA-3400 Series, PA-1400 Series, PA-400 Series, VM-Series, and CN-Series firewalls only
 ```
 A race condition issue leads to a dataplane restart when a predict session is hit at the moment when it's timing out.
 ## PAN-288930
 ```caveat
 (PAN-OS 10.2.13-h7 only) This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 When ACE (App-ID Cloud Engine) is enabled, traffic from cloud applications might intermittently match an incorrect **cloud-apps** policy rule.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-287056
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
 ## PAN-286306
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When getting transceiver information from ESCC for SFP 25G modules, the transceiver code incorrectly displays `Unknown` instead of `25GBase-SR`.
 ## PAN-286255
 ```caveat
 This issue affects PAN-OS 10.2.13-h5 This issue is now resolved. See PAN-OS 10.2.13-h7 Addressed Issues.
 ```
 When a firewall receives an unexpected termination request for certain SSL sessions , NGFW dataplane might experience a slow buffer resource leak.
 **Workaround**: Disable accumulation proxy on the NGFW.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the `set deviceconfig setting preserve-prenat-feature no` CLI command.
 ## PAN-285941
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16 Addressed Issues
 ```
 When netflow is enabled, the logrcvr process might get stuck, resulting in the local logging and log forwarding to stop functioning. Running debug log-receiver queue-stats on the CLI will show the "Logs discarded (queue full)" field incrementing over time.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-284066
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 After an upgrade, the `IF-MIB::ifInErrors` SNMP polled values display errors that don't match the results from the `show interface` CLI command.
 ## PAN-283467
 ```caveat
 PA-3400 Series firewalls only
 ```
 The firewall might unexpectedly reboot and enter maintenance mode due to a ctd-agent out-of-memory (OOM) condition when undergoing advanced services load testing with a high volume of IoT EAL log forwarding.
 **Workaround:** Limit the number of EAL logs generated by the firewall using the following CLI command: `debug iot eal key-value EAL_PENDING_BYTES=1000`.
 ## PAN-283331
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 Selective pushes to managed devices fail when the **User ID Master Device** is configured.
 ## PAN-282236
 The firewall doesn't reassemble IPv6 packets correctly after they are fragmented.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279901
 When decryption is enabled, segmented Client Hello packets can cause website access issues and memory leaks under the following conditions:
 - The segmented Client Hello packets arrive out-of-order
 - The segmented Client Hello packets arrive out-of-order and can be reassembled into a complete Client Hello when the first contiguous segment is formed by NGFW
 - The first segment of the Client Hello packets is less than 5 bytes
 - A decryption policy rule excludes this traffic from decryption and a Security policy rule (URL filtering) denies this session
 ## PAN-279746
 ```caveat
 (PAN-OS 10.2.13-h1 through PAN-OS 10.2.13-h4) This issue is now resolved. See PAN-OS 10.2.13-h5 Addressed Issues.
 ```
 An SSL/TLS Client Hello may not be transmitted out of the firewall if the Client Hello arrives in multiple TCP segments and the traffic is not subject to SSL decryption (for example, SMTP over SSL).
 ## PAN-279604
 ```caveat
 (PAN-OS 10.2.13-h3 only) This issue is now resolved. See PAN-OS 10.2.13-h4 Addressed Issues.
 ```
 The scheduled SaaS application usage reports are incorrectly generated and only the login page appears instead of the intended report content.
 ## PAN-275077
 ```caveat
 (PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 DNS Security intermittently logs malicious domain URLs as alert instead of taking a **sinkhole** action, even when configured to sinkhole malicious DNS domains.
 ## PAN-270849
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 The configd process leaks a small amount of memory in every commit.
 ## PAN-269106
 ```caveat
 (PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 When using a cloud-based ML detection engine (MICA), the `wifclient` might crash during server cert verification for MICA gRPC connections and cause the dataplane to restart. On certain platforms, this might cause the firewall to reboot.
 **Workaround**: Disable CRL using the following CLI command:`debug iot eal key-value PAN_ICD_SERVER_CERT_USE_CRL=False`
 ## PAN-269052
 ```caveat
 (PAN-OS 10.2.13-h4 and later 10.2.13 releases) This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 Traffic might be blocked by a URL Filtering profile that isn't associated with the Security policy rule that the traffic matches.
 ## PAN-268815
 ```caveat
 (PAN-OS 10.2.13-h4 only) This issue is now resolved. See PAN-OS 10.2.13-h5 Addressed Issues.
 ```
 When using IoT Security, the `wifclient` might exit multiple times causing the firewall to reboot.
 **Workaround**: Uninstall the IoT Security license and disable **Enable enhanced application logging** (**Device** > **Management** > **Cloud Logging** > **Cloud Logging Settings**).
 ## PAN-266900
 In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-261429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.15 Addressed Issues
 ```
 The command `show auth radius-require-msg-authentic` might return no output.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,470 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.15
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-289102
 ```caveat
 PA-7500 Series, PA-5410, PA-5420, PA-5430, PA-5440, PA-5445, PA-3400 Series, PA-1400 Series, PA-400 Series, VM-Series, and CN-Series firewalls only
 ```
 A race condition issue leads to a dataplane restart when a predict session is hit at the moment when it's timing out.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-287056
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
 ## PAN-286306
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When getting transceiver information from ESCC for SFP 25G modules, the transceiver code incorrectly displays `Unknown` instead of `25GBase-SR`.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285941
 ```caveat
 (PAN-OS 10.2.13-h7 only) This issue is now resolved. See PAN-OS 10.2.16 Addressed Issues
 ```
 When netflow is enabled, the logrcvr process might get stuck, resulting in the local logging and log forwarding to stop functioning. Running debug log-receiver queue-stats on the CLI will show the "Logs discarded (queue full)" field incrementing over time.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-284066
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16 Addressed Issues
 ```
 After an upgrade, the `IF-MIB::ifInErrors` SNMP polled values display errors that don't match the results from the `show interface` CLI command.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279901
 When decryption is enabled, segmented Client Hello packets can cause website access issues and memory leaks under the following conditions:
 - The segmented Client Hello packets arrive out-of-order
 - The segmented Client Hello packets arrive out-of-order and can be reassembled into a complete Client Hello when the first contiguous segment is formed by NGFW
 - The first segment of the Client Hello packets is less than 5 bytes
 - A decryption policy rule excludes this traffic from decryption and a Security policy rule (URL filtering) denies this session
 ## PAN-266900
 In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,369 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.16
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-303959
 Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
 ## PAN-297775
 The wrong vsys is referenced under Visible Virtual System after every local firewall commit (auto-commit, commit, content install) if the display name of the vsys matches another vsys ID (for example, the vsys2 display name is vsys1). The incorrect vsys reference causes inter-vsys routing to fail.
 **Workaround**: Change the vsys display name so that it doesn't reference an existing vsys ID.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-293673
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h4 Addressed Issues
 ```
 When the firewall generates a high volume of logs and attempts to export these logs to an FTP server, it may consume excessive memory leading to all PAN-OS processes crashing.
 ## PAN-292344
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287803
 Users might be unable to access some URLs due to issues involving the accumulation proxy and the Path Maximum Transmission Unit (MTU).
 To address this issue, use one of the following workarounds:
 - Configure the **Adjust TCP MSS** option for the egress interface to the unreachable server. The amount to adjust the maximum segment size depends on the path to the server.
 - Disable the accumulation proxy using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-287056
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
 ## PAN-286306
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When getting transceiver information from ESCC for SFP 25G modules, the transceiver code incorrectly displays `Unknown` instead of `25GBase-SR`.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-279901
 ```caveat
 (PAN-OS 10.2.16 and PAN-OS 10.2.16-h1)
 ```
 When decryption is enabled, segmented Client Hello packets can cause website access issues and memory leaks under the following conditions:
 - The segmented Client Hello packets arrive out-of-order
 - The segmented Client Hello packets arrive out-of-order and can be reassembled into a complete Client Hello when the first contiguous segment is formed by NGFW
 - The first segment of the Client Hello packets is less than 5 bytes
 - A decryption policy rule excludes this traffic from decryption and a Security policy rule (URL filtering) denies this session
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,357 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.18
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-303959
 Traffic that is incorrectly identified as unknown-tcp/unknown-udp eventually drops due to an App-ID resource limitation issue.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-266900
 In Panorama, the **OK** button does not work when trying to install configurations to a managed firewall from the **Managed Devices** > **Summary** > **Install** section, even after selecting the update type and file from the drop-down menu and choosing the firewall.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
@@ -0,0 +1,776 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.1
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as `out-of-sync` on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now `out-of-sync`.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-228273
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the `show log-collector-es-cluster health` command displays the `status` is `red`. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-225337
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
 1. Create a **Shared** and vsys-specific device group configuration object with an indentical name. For example, a **Shared** address object called `SharedAO1` and a vsys-specific address object also called `SharedAO1`.
 2. Reference the **Shared** object in another **Shared** configuration. For example, reference the **Shared** address object (`SharedAO1`) in a **Shared** address group called `SharedAG1`.
 3. Use the **Shared** configuration object with the reference in a vsys-specific configuration. For example, reference the **Shared** address group (`SharedAG1`) in a vsys-specific policy rule.
 **Workaround:** Select **Panorama** > **Setup** > **Management** and edit the Panorama Settings to enable one of the following:
 - **Shared Unused Address and Service Objects with Devices**—This options pushes all **Shared** objects, along with device group specific objects, to managed firewalls.
  This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
 - **Objects defined in ancestors will take higher precedence**—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the **Shared** objects take precedence over the vsys-specific object.
  This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the **Shared** `SharedAO1` object was `10.1.1.1` and the device group specific `SharedAO1` was `10.2.2.2`, the `10.1.1.1` IP address takes precedence.
 Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the **Shared** objects in your configuration.
 ## PAN-223488
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-221015
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On M-600 appliances in Panorama or Log Collector mode, the `es-1` and `es-2` ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector `ES` health status (**Panorama** > **Managed Collectors** > **Health Status**) to be degraded.
 **Workaround:** [Log in to the Panorama or Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
 `admin>``debug elasticsearch es-restart optional all`
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-218521
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-215778
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the M-600 appliance in Management Only mode, XML API Get requests for `/config` fail with the following error due to exceeding the [total configuration size](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/panorama-overview/centralized-firewall-configuration-and-update-management/total-configuration-size-for-panorama) supported on the M-600 appliance.
 `504 Gateway timeout`
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208325
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 The following NextGen firewalls and Panorama management server models are unable to automatically renew the device certificate (**Device** > **Setup** > **Management** or **Panorama** > **Setup** > **Management**).
 - M-300 and M-700
 - PA-410 Firewall
 - PA-440, PA-450, and PA-460 Firewalls
 - PA-3400 Series
 - PA-5410, PA-5420, and PA-5430 Firewalls
 - PA-5450 Firewall
 **Workaround:** Log in to the [firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli) or [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and fetch the device certificate.
 `admin>``request certificate fetch`
 ## PAN-207629
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, selective push fails to managed firewalls if the managed firewalls are enabled with multiple vsys and the Push Scope contains shared objects in device groups.
 ## PAN-206268
 On the Panorama management server, the Auth Key field was erroneously displayed when you configure the Panorama Settings (**Device** > **Setup** > **Management**) as part of a template or template stack configuration.
 ## PAN-206253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 For PA-3400 Series firewalls, the default log rate is set too low and the max configurable log rate is incorrectly capped resulting in the firewall not generating more than 6,826 logs per second.
 ## PAN-206243
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 The PA-220 firewall reaches the maximum disk usage capacity multiple a day that requires a disk cleanup. A critical system log (**Monitor** > **Logs** > **System**) is generated each time the firewall reaches maximum disk usage capacity.
 ## PAN-205187
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 ElasticSearch may not start properly when a newly installed Panorama virtual appliance powers on for the first time, resulting in the Panorama virtual appliance being unable to query logs forwarded from the managed firewall to a Log Collector.
 **Workaround:** [Log in to the Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and start the PAN-OS software.
 `admin>``request restart software`
 ## PAN-204663
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, you are unable to Context Switch from one managed firewall to another.
 **Workaround:** After you Context Switch to a managed firewall, you must first Context Switch back to Panorama before you can continue to Context Switch to a different managed firewall.
 ## PAN-201855
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the Panorama management server, cloning any template (**Panorama** > **Templates**) corrupts certificates (**Device** > **Certificate Management** > **Certificates**) with the **Block Private Key Export** setting enabled across all templates. This results in managed firewalls experiencing issues wherever the corrupted certificate is referenced.
 For example, you have template A, B, and C where templates A and B have certificates with the **Block Private Key Export** setting enabled. Cloning template C corrupts the certificates with **Block Private Key Export** setting enabled in templates A and B.
 **Workaround:** After cloning a template, delete and re-import the corrupted certificates.
 ## PAN-199557
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On M-600 appliances in an Active/Passive high availability (HA) configuration, the `configd` process restarts due to a memory leak on the `Active` Panorama HA peer. This causes the Panorama web interface and CLI to become unresponsive.
 **Workaround:** Manually reboot the `Active` Panorama HA peer.
 ## PAN-197097
 Large Scale VPN (LSVPN) does not support IPv6 addresses on the satellite firewall.
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-194826
 ```caveat
 WF-500 appliance only
 ```
 System log forwarding does not work over a TLS connection.
 ## PAN-194708
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 URL filtering logs (**Monitor** > **Logs** > **URL Filtering**) erroneously truncate a 16KB Header value and do not display the Header values that follow the truncated 16KB header.
 For example, a URL filtering log has 5 Headers. The second Header has a 16KB value. In the URL filtering log, the first header and the value are displayed, second Header value is truncated, and remaining three headers are not displayed.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-193251
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 If SAML is configured as the authentication method for GlobalProtect, authentication on the Portal page is not successful in the browser.
 **Workaround:** Use the GlobalProtect app installed on the endpoint to authenticate.
 ## PAN-192403
 ```caveat
 PA-5450 firewall only
 ```
 There is no commit warning in the web interface when configuring the management interface and logging interface in the same subnetwork. Having both interfaces in the same subnetwork can cause routing and connectivity issues.
 ## PAN-190735
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 Certain webpages that use chunked-encoded data transfers might not load properly when analyzed by Advanced URL Filtering cloud inline categorization.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-190435
 When you **Commit** a configuration change, the **Task Manager** commit `Status` goes directly from `0%` to `Completed` and does accurately reflect the commit job progress.
 ## PAN-189425
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 On the Panorama management server, **Export Panorama and devices config bundle** (**Panorama** > **Setup** > **Operations**) fails to export. When the export fails, you are redirected to a new window and the following error is displayed:
 `Failed to redirect error to /var/log/pan/appweb3-panmodule.log (Permission denied)`
 ## PAN-189395
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 Running any version of PAN-OS 10.2.1 on a PA-400 Series firewall can cause the dataplane process to restart unexpectedly and trigger a crash.
 ## PAN-189380
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 After you successfully upgrade a PA-3000 Series firewall to PAN-OS 10.2.0 or later release and Enterprise data loss prevention (DLP) plugin 3.0.0 or later release, the first configuration push from the Panorama management server causes the firewall dataplane to crash.
 **Workaround:** Restart the firewall to restore dataplane functionality.
 1. [Log in to the firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli).
 2. Restart the firewall.
  `admin>` `request restart system`
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-189057
 ```caveat
 HA configuration
 ```
 On the Panorama management server, Panorama enters a `non-functional` state due to `php.debug.log` life taking up too much space.
 **Workaround:** Disable the debug flag for Panorama.
 1. [Log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface).
 2. In the same browser you are logged into the Panorama web interface, enter the following URL.
  `https://<panorama_ip>/debug`
 3. Uncheck (disable) **Debug** or **Clear Debug**.
 4. () Repeat this step on each Panorama high availability (HA) peer if Panorama is in a HA configuration.
 ## PAN-188904
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
 ```
 Certain web pages and web page contents might not properly load when cloud inline categorization is enabled on the firewall.
 ## PAN-188489
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 On the Panorama management server, dynamic content updates are not automatically pushed to VM-Series firewalls licensed using the Panorama Software Firewall License plugin when **Automatically push content when software device registers to Panorama** (**Panorama** > **Templates** > **Add Stack**) is enabled.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-188064
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 The SCP Server Profile configuration (**Devices** > **Server Profiles** > **SCP** are not automatically deleted after downgrade from PAN-OS 10.2.0 to PAN-OS 10.1 or earlier release.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187429
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 On PA-3400 & PA-5400 series firewalls (minus the PA-5450), the CLI and SNMP MIB walk do not display the Model and Serial-number of the Fan tray and PSUs.
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-187234
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 Certain web pages submitted for analysis by Advanced URL Filtering cloud inline categorization might experience high latency.
 ## PAN-186913
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 On the Panorama management server, **Validate Device Group** (**Commit** > **Commit and Push** erroneously issues a CommitAll operation instead of a ValidateAll operation when multiple device groups are included in the push and results in no configuration validation.
 **Workaround:** Validate device group configurations using one of the following methods.
 - Select only one device group when you **Validate Device Group** for a **Commit and Push** to managed firewalls.
 - To validate multiple device groups, select **Commit** > **Commit to Panorama** first. After the device group configuration is committed to Panorama, select **Commit** > **Push to Devices** and **Validate Device Group** to validate multiple device groups.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-186262
 The Panorama management server in Panorama or Log Collector mode may become unresponsive as Elasticsearch accumulates internal connections related to logging processes. The chances Panorama becomes unresponsive increases the longer Panorama remains powered on.
 **Workaround:** Reboot Panorama if it becomes unresponsive.
 ## PAN-186134
 On the Panorama management server, performing a **Commit and Push** (**Commit > Commit and Push**) may intermittently not push the committed configuration changes to managed firewalls.
 **Workaround:** Select **Commit > Push to Devices** to push the committed configuration changes to your managed firewalls.
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184708
 ```caveat
 Panorama managed firewalls
 ```
 Scheduled report emails (**Monitor** > **PDF Reports** > **Email Scheduler**) are not emailed if:
 - A scheduled report email contains a Report Group (**Monitor** > **PDF Reports** > **Report Group**) which includes a SaaS Application Usage report.
 - A scheduled report contains only a SaaS Application Usage Report.
 **Workaround:** To receive a scheduled report email for all other PDF report types:
 1. Select **Monitor** > **PDF Reports** > **Report Groups** and remove all SaaS Application Usage reports from all Report Groups.
 2. Select **Monitor** > **PDF Reports** > **Email Scheduler** and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select **Disable** and click **OK**.
  Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
 3. **Commit**.
  () Select **Commit** > **Commit and Push**
 ## PAN-184702
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 On the Panorama management server, an M-700 appliance in Log Collector mode fails to connect to Panorama when added as a managed collector (**Panorama > Managed Collectors**).
 **Workaround:** [Log in to the M-700 CLI](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli.html) and [recover the Log Collector connectivity to Panorama](https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/troubleshooting/recover-managed-device-connectivity-to-panorama.html).
 ## PAN-184474
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 When the firewall has Advanced Routing enabled, a static route stays active after the interface goes down.
 **Workaround**: For firewalls that support Bidirectional Forwarding Detection (BFD), configure BFD for the static route.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-182734
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On an Advanced Routing Engine, if you change the IPSec tunnel configuration, BGP flaps.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
 ```
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues.
 ```
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-176156
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues
 ```
 Executing `show running resource-monitor` with the `ingress-backlogs` option produces the following server error: `Dataplane is not up or invalid target-dp(*.dp*)`.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-172132
 ```caveat
 This issue is now resolved by PAN-189643. See PAN-OS 10.2.4 Addressed Issues.
 ```
 QoS fails to run on a tunnel interface (for example, tunnel.1).
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -0,0 +1,632 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.4
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as `out-of-sync` on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now `out-of-sync`.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-228273
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the `show log-collector-es-cluster health` command displays the `status` is `red`. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-227342
 ```caveat
 PA-7000 Series firewalls only
 ```
 In an Active/Active High Availability (HA) setup, enabling hardware offload can result in web traffic being blocked.
 ## PAN-225337
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
 1. Create a **Shared** and vsys-specific device group configuration object with an indentical name. For example, a **Shared** address object called `SharedAO1` and a vsys-specific address object also called `SharedAO1`.
 2. Reference the **Shared** object in another **Shared** configuration. For example, reference the **Shared** address object (`SharedAO1`) in a **Shared** address group called `SharedAG1`.
 3. Use the **Shared** configuration object with the reference in a vsys-specific configuration. For example, reference the **Shared** address group (`SharedAG1`) in a vsys-specific policy rule.
 **Workaround:** Select **Panorama** > **Setup** > **Management** and edit the Panorama Settings to enable one of the following:
 - **Shared Unused Address and Service Objects with Devices**—This options pushes all **Shared** objects, along with device group specific objects, to managed firewalls.
  This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
 - **Objects defined in ancestors will take higher precedence**—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the **Shared** objects take precedence over the vsys-specific object.
  This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the **Shared** `SharedAO1` object was `10.1.1.1` and the device group specific `SharedAO1` was `10.2.2.2`, the `10.1.1.1` IP address takes precedence.
 Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the **Shared** objects in your configuration.
 ## PAN-223488
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-221015
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On M-600 appliances in Panorama or Log Collector mode, the `es-1` and `es-2` ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector `ES` health status (**Panorama** > **Managed Collectors** > **Health Status**) to be degraded.
 **Workaround:** [Log in to the Panorama or Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
 `admin>``debug elasticsearch es-restart optional all`
 ## PAN-220180
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Configured botnet reports (**Monitor** > **Botnet**) are not generated.
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-218521
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-216821
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 The `reportd` process crashes after you successfully upgrade an M-200 appliance to PAN-OS 10.2.4.
 ## PAN-215778
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On the M-600 appliance in Management Only mode, XML API Get requests for `/config` fail with the following error due to exceeding the [total configuration size](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/panorama-overview/centralized-firewall-configuration-and-update-management/total-configuration-size-for-panorama) supported on the M-600 appliance.
 `504 Gateway timeout`
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212978
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4-h3 Addressed Issues.
 ```
 The Palo Alto Networks firewall stops responding when executing an SD-WAN debug operational CLI command.
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-210366
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.4-h3 Addressed Issues
 ```
 On the Panorama management server in a high availability (HA) configuration, the primary HA peer may enter a `primary-non-functional` state and generate a system log (**Monitor** > **Logs** > **System**) with the following message:
 `High root partition usage: going to state Non-Functional`
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-208325
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 The following NextGen firewalls and Panorama management server models are unable to automatically renew the device certificate (**Device** > **Setup** > **Management** or **Panorama** > **Setup** > **Management**).
 - M-300 and M-700
 - PA-410 Firewall
 - PA-440, PA-450, and PA-460 Firewalls
 - PA-3400 Series
 - PA-5410, PA-5420, and PA-5430 Firewalls
 - PA-5450 Firewall
 **Workaround:** Log in to the [firewall CLI](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli) or [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and fetch the device certificate.
 `admin>``request certificate fetch`
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App** > **Allow with Password**
 ## PAN-201855
 On the Panorama management server, cloning any template (**Panorama** > **Templates**) corrupts certificates (**Device** > **Certificate Management** > **Certificates**) with the **Block Private Key Export** setting enabled across all templates. This results in managed firewalls experiencing issues wherever the corrupted certificate is referenced.
 For example, you have template A, B, and C where templates A and B have certificates with the **Block Private Key Export** setting enabled. Cloning template C corrupts the certificates with **Block Private Key Export** setting enabled in templates A and B.
 **Workaround:** After cloning a template, delete and re-import the corrupted certificates.
 ## PAN-199557
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On M-600 appliances in an Active/Passive high availability (HA) configuration, the `configd` process restarts due to a memory leak on the `Active` Panorama HA peer. This causes the Panorama web interface and CLI to become unresponsive.
 **Workaround:** Manually reboot the `Active` Panorama HA peer.
 ## PAN-198708
 On the Panorama management server, the `File Type` field does not display any data when you view the Detailed Log View in the Data Filtering log (**Monitor** > **Logs** > **Data Filtering** > **<select log>** > **DLP**).
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-196146
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The VM-Series firewall on Azure does not boot up with a hostname (specified in an init-cgf.txt or user data) when bootstrapped.
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-190435
 When you **Commit** a configuration change, the **Task Manager** commit `Status` goes directly from `0%` to `Completed` and does accurately reflect the commit job progress.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-182734
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
 ```
 On an Advanced Routing Engine, if you change the IPSec tunnel configuration, BGP flaps.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
 ## PAN-160633
 ```caveat
 PA-3200 Series, PA-5200 Series, and PA-7000 Series firewalls only
 ```
 The dataplane restarts repeatedly due to internal path monitoring failures until a power cycle.
@@ -0,0 +1,639 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.6
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-304756
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h18 Addressed Issuesand PAN-OS 10.2.16-h6 Addressed Issues.
 ```
 After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-244648
 ```caveat
 PA-5200 Series firewalls only
 ```
 After a factory reset, the firewall may get stuck in maintenance mode and be unable to load the boot image. The firewall fails to enable FIPS-CC mode during this time.
 **Workaround:** The following workaround allows the firewall to boot in normal mode but does not apply to FIPS-CC mode. Attempting to enable FIPS-CC mode after using this workaround will cause the firewall to reboot and re-enter maintenace mode.
 1. Enter maintenance mode.
 2. Select **Disk Image** > **Advanced Options**.
 3. Select **Bootstrap** with the options `panos-10.2.8`, `maint`, and `maint`.
 4. Select **Bootstrap** with the options `panos-10.2.8`, `sysroot0`, and `panos`.
 5. Select **Bootstrap** with the option `sysroot0`.
 6. Select **Reboot**.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as `out-of-sync` on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now `out-of-sync`.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-234929
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7-h3 Addressed Issues.
 ```
 The tabs in the **ACC**, such as **Network Activity**, **Threat Activity**, and **Blocked Activity**, may not display any data when you apply a Time filter for the Last 15 minutes, Last Hour, Last 6 Hours, or Last 12 Hours. With the Last 24 Hours filter, the data displayed may not be accurate. Additionally, reports run against summary logs may not display accurate results.
 ## PAN-228515
 The EleasticSearch SSH flaps on the M-600 appliance in Panorama or Log Collector mode. This causes logs to not display on the Panorama management server (**Monitor** > **Logs**) and the Log Collector health status (**Panorama** > **Managed Collectors** > **Status**) to display as degraded.
 ## PAN-228273
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the `show log-collector-es-cluster health` command displays the `status` is `red`. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-225337
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
 1. Create a **Shared** and vsys-specific device group configuration object with an indentical name. For example, a **Shared** address object called `SharedAO1` and a vsys-specific address object also called `SharedAO1`.
 2. Reference the **Shared** object in another **Shared** configuration. For example, reference the **Shared** address object (`SharedAO1`) in a **Shared** address group called `SharedAG1`.
 3. Use the **Shared** configuration object with the reference in a vsys-specific configuration. For example, reference the **Shared** address group (`SharedAG1`) in a vsys-specific policy rule.
 **Workaround:** Select **Panorama** > **Setup** > **Management** and edit the Panorama Settings to enable one of the following:
 - **Shared Unused Address and Service Objects with Devices**—This options pushes all **Shared** objects, along with device group specific objects, to managed firewalls.
  This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
 - **Objects defined in ancestors will take higher precedence**—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the **Shared** objects take precedence over the vsys-specific object.
  This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the **Shared** `SharedAO1` object was `10.1.1.1` and the device group specific `SharedAO1` was `10.2.2.2`, the `10.1.1.1` IP address takes precedence.
 Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the **Shared** objects in your configuration.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-227368
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The GlobalProtect app cannot connect to a portal or gateway and GlobalProtect Clientless VPN users cannot access applications if authentication takes longer than 20 seconds.
 **Workaround:** Increase the TCP handshake timeout to the maximum value of 60 seconds.
 ## PAN-226768
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 When the GlobalProtect app is installed on iOS endpoints and the gateway is configured to accept cookies, the app stays in `Connecting` stage after authentication and the GlobalProtect log displays the error message, **User is not in allow list**. This happens when the app is restarted or when the app tries to reconnect after disconnection.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-223488
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
 ## PAN-223457
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 If the number of group queries exceeds the Okta rate limit threshold, the firewall clears the cache for the groups. To avoid encountering this issue, disable the Okta rate limit.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222418
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The firewall intermittently records a reconnection message to the authentication server as a error, even if no disconnection occurs.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-221857
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Users are unable to log in to the GlobalProtect app using SAML authentication after the app is upgraded to 10.2.3-h4 and the GlobalProtect logs display the following error message: **Username from SAML SSO response is different from the input.**.
 ## PAN-221126
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 Email server profiles (**Device** > **Server Profiles** > **Email** and **Panorama** > **Server Profiles** > **Email**) to forward logs as email notifications are not forwarded in a readable format.
 **Workaround:** Use a **Custom Log Format** to forward logs as email notifications in a readable format.
 ## PAN-221015
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 On M-600 appliances in Panorama or Log Collector mode, the `es-1` and `es-2` ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector `ES` health status (**Panorama** > **Managed Collectors** > **Health Status**) to be degraded.
 **Workaround:** [Log in to the Panorama or Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
 `admin>``debug elasticsearch es-restart optional all`
 ## PAN-220180
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Configured botnet reports (**Monitor** > **Botnet**) are not generated.
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-218521
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App** > **Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-196146
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The VM-Series firewall on Azure does not boot up with a hostname (specified in an init-cgf.txt or user data) when bootstrapped.
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-193004
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
 ```
 The Panorama management server fails to delete old IP Tag data. This causes the `/opt/pancfg` partition to reach maximum capacity which impacts Panorama performance.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -0,0 +1,609 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.7
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-273730
 ```caveat
 PA-7000 Series only
 ```
 The web interface is unresponsive after upgrading to PAN-OS 10.2.7-h18. The following error is generated: `PHP Fatal error: require(): Failed opening required`
 **Workaround:** Use the CLI to downgrade or upgrade to another version.
 ## PAN-262263
 ```caveat
 PA-3400 and PA-5400 Series firewalls
 ```
 The links on the firewall's RJ-45 ports may go up and down additional times during a reboot, causing unexpected downtime.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-244673
 Upgrading a flexible-vCPU VM-Series firewall HA deployment from 10.1.x directly to 10.2.3 or later causes the active HA peer to become unresponsive. In this scenario, the upgraded firewall then becomes the active peer.
 **Workaround**: Upgrade the VM-Series firewalls to PAN-OS 10.2.2 before upgrading to the latest PAN-OS 10.2.x version.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as `out-of-sync` on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now `out-of-sync`.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-242910
 ```caveat
 PAN-OS 10.2.7, 10.2.7-h1, and 10.2.7-h3 only
 ```
 On the Panorama management server, Panorama administrators (**Panorama** > **Administrators**) that are assigned a custom Panorama admin role (**Panorama** > **Admin Roles**) with **Push All Changes** enabled are unable to push configuration changes to managed firewalls when **Managed Devices** and **Push For Other Admins** are disabled.
 ## PAN-242837
 Default login credentials and SSH fail after enabling FIPS-CC Mode on a firewall or Panorama after converting through the Maintenance Recovery Tool (MRT). The firewall or Panorama becomes stuck and requires a factory reset to recover.
 ## PAN-242561
 On the PAN-OS 10.2.7-h3 version, GlobalProtect tunnel might disconnect shortly after being established when SSL is used as a transport protocol.
 **Workaround**: Disable Internet Protocol version 6 (TCP/IPv6) on the PANGP Virtual Network Adapter.
 ## PAN-238769
 FIPS-CC VM only. Upgrading to 10.1.10-h2 or 10.1.11 will change all locally created security Policy actions to Deny. Re-load the back-up config taken before upgrading or the last version to get the previous config back. Also, Unable to login to FIPSCC Mode devices with default credentials after converting the mode for 10.1.12 release , 10.2.7 release , 11.1.0 , 11.1.1, 11.0.3 versions.
 ## PAN-234929
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.7-h3 Addressed Issues.
 ```
 The tabs in the **ACC**, such as **Network Activity**, **Threat Activity**, and **Blocked Activity**, may not display any data when you apply a Time filter for the Last 15 minutes, Last Hour, Last 6 Hours, or Last 12 Hours. With the Last 24 Hours filter, the data displayed may not be accurate. Additionally, reports run against summary logs may not display accurate results.
 ## PAN-228515
 The EleasticSearch SSH flaps on the M-600 appliance in Panorama or Log Collector mode. This causes logs to not display on the Panorama management server (**Monitor** > **Logs**) and the Log Collector health status (**Panorama** > **Managed Collectors** > **Status**) to display as degraded.
 ## PAN-228273
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the `show log-collector-es-cluster health` command displays the `status` is `red`. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
 ## PAN-227344
 On the Panorama management server, PDF Summary Reports (**Monitor** > **PDF Reports** > **Manage PDF Summary**) display no data and are blank when predefined reports are included in the summary report.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-226768
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 When the GlobalProtect app is installed on iOS endpoints and the gateway is configured to accept cookies, the app stays in `Connecting` stage after authentication and the GlobalProtect log displays the error message, **User is not in allow list**. This happens when the app is restarted or when the app tries to reconnect after disconnection.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-223457
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 If the number of group queries exceeds the Okta rate limit threshold, the firewall clears the cache for the groups. To avoid encountering this issue, disable the Okta rate limit.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-222418
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The firewall intermittently records a reconnection message to the authentication server as a error, even if no disconnection occurs.
 ## PAN-222253
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 On the Panorama management server, policy rulebase reordering when you **View Rulebase by Groups** (**Policy** > **<policy-rulebase>**) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-221857
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Users are unable to log in to the GlobalProtect app using SAML authentication after the app is upgraded to 10.2.3-h4 and the GlobalProtect logs display the following error message: **Username from SAML SSO response is different from the input.**.
 ## PAN-221033
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The firewall is responding to an ARP request for an IP address in the firewall's NAT address pool when that IP address isn't in the same subnet as the IP address of the ingress interface.
 ## PAN-220180
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Configured botnet reports (**Monitor** > **Botnet**) are not generated.
 ## PAN-219644
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 Firewalls forwarding logs to a syslog server over TLS (**Objects** > **Log Forwarding**) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-215082
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 M-300 and M-700 appliances may generate erroneous system logs (**Monitor** > **Logs** > **System**) to alert that the M-Series appliance memory usage limits are reached.
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App** > **Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-196146
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
 ```
 The VM-Series firewall on Azure does not boot up with a hostname (specified in an init-cgf.txt or user data) when bootstrapped.
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-185286
 ```caveat
 PA-5400 Series firewalls only
 ```
 On the Panorama management server, the device health resources (**Panorama** > **Managed Devices** > **Health**) do not populate.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -0,0 +1,525 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.8
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 ```caveat
 This issue affects PAN-OS 10.2.8-h10
 ```
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-287056
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 A BGP export policy rule that matches on a next hop fails to block the advertisement of static routes, and the firewall incorrectly matches the egress interface IP address instead of the original next-hop IP address of the static route, which causes the deny rule to fail.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the `set deviceconfig setting preserve-prenat-feature no` CLI command.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-255868
 ```caveat
 PA-3400 Series firewalls only
 ```
 After enabling kernel data collection during a silent reboot, the firewall fails and reboots to maintenance mode.
 **Workaround:** To recover the firewall, initiate a reboot from maintenance mode.
 ## PAN-251895
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 When Inline Cloud Analysis features are enabled, the firewall experiences a slow packet buffer leak, resulting in poor performance and dropped traffic.
 **Workaround:** Disable WildFire Inline Cloud Analysis and Advanced Threat Prevention Inline Cloud Analysis on the firewall.
 ## PAN-250062
 Device telemetry might fail at configured intervals due to bundle generation issues.
 ## PAN-243951
 On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (**Panorama** > **Managed Devices** > **Summary**) display as `out-of-sync` on the passive HA peer when configuration changes are made to the SD-WAN (**Panorama** > **SD-WAN**) configuration on the active HA peer.
 **Workaround:** Manually synchronize the Panorama HA peers.
 1. Log in to the [Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface) on the active HA peer.
 2. Select **Commit** and **Commit to Panorama** the SD-WAN configuration changes on the active HA peer.
  On the passive HA peer, select **Panorama** > **Managed Devices** > **Summary** and observe that the managed devices are now `out-of-sync`.
 3. Log in to the primary HA peer [Panorama CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and trigger a manual synchronization between the active and secondary HA peers.
  *request high-availability sync-to-remote running-config*
 4. Log back in to the active HA peer Panorama web interface and select **Commit** > **Push to Devices** and **Push**.
 ## PAN-242910
 On the Panorama management server, Panorama administrators (**Panorama** > **Administrators**) that are assigned a custom Panorama admin role (**Panorama** > **Admin Roles**) with **Push All Changes** enabled are unable to push configuration changes to managed firewalls when **Managed Devices** and **Push For Other Admins** are disabled.
 ## PAN-242627
 On the Panorama management server, selective configuration pushes fail with the following error message even when a full configuration push from Panorama was previously performed:Failed to generate selective push configuration. Schema validation failed. Please try a full push
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234408
 Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-228515
 The EleasticSearch SSH flaps on the M-600 appliance in Panorama or Log Collector mode. This causes logs to not display on the Panorama management server (**Monitor** > **Logs**) and the Log Collector health status (**Panorama** > **Managed Collectors** > **Status**) to display as degraded.
 ## PAN-226361
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.8-h13 Addressed Issues.
 ```
 Sessions might end unexpectedly with the error `resources-unavailable` when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -0,0 +1,500 @@
 ---
 type: Known
 product: PAN-OS
 version: 10.2.9
 source: common-crawl
 crawl: CC-MAIN-2026-12
 ---
 ## WF500-5854
 The WildFire analysis report on the firewall log viewer (**Monitoring** > **WildFire Submissions**) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
 **Workaround**: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the **Detailed Log View**.
 ## WF500-5843
 In a WildFire appliance cluster, issuing the `show cluster-all peers` CLI command when a node within the cluster is being rebooted generates the following error: `Server error : An error occured.`
 ## WF500-5840
 The sample analysis statistics that are returned when issuing the `show wildfire local statistics` CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
 ## WF500-5823
 The following WildFire appliance CLI command does not return a signature generation status as expected: `show wildfire global signature-status`. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
 ## WF500-5781
 The WildFire appliance might erroneously generate and log the following device certification error: `Device certificate is missing or invalid. It cannot be renewed.`
 ## WF500-5754
 In WildFire appliance clusters, issuing the `show cluster controller` CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
 **Workaround:** Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
 ## WF500-5632
 The number of registered WildFire appliances reported in Panorama (**Panorama** > **Managed WildFire Appliances** > **Firewalls Connected** > **View**) does not accurately reflect the current status of connected WildFire appliances.
 ## PAN-297610
 A firewall may become unresponsive after an upgrade due to the `fsck` command scanning drive partitions in parallel with the root partition, causing the process to take an extended amount of time.
 ## PAN-297295
 ```caveat
 VM-Series firewalls in Microsoft Azure environments only
 ```
 After upgrading to an affected release, the firewall restarts continuously because the brdagent process restarts multiple times and exhausts its restart limit, resulting in a `segfault` error. This issue occurs when a high burst of traffic is sent to the Azure PA-VM (Palo Alto Networks Virtual Machine), and impacts production environments due to the regular reboots.
 **Workaround:** Migrate the VM instance to Dv5 instance type. On these instance types, SYN packets are not routed to the synthetic path, avoiding this condition. Suggested direct resizing paths are:
 - D3_v2/DS3_v2 to D8ds_v5
 - D4_v2/DS4_v2 to D8ds_v5
 - D5_v2/DS5_v2 to D16ds_v5
 Azure VMs with ephemeral storage can only be resized to another type with ephemeral storage.
 ## PAN-295255
 Palo Alto Networks next-generation firewalls may experience service disruptions due to all_task process crashes when deployed in environments having non-uniform MTU and are terminating IPSec tunnels.
 ## PAN-292344
 ```caveat
 This issue affects PAN-OS 10.2.9-h7
 ```
 When upgrading from PAN-OS 10.2.9-h1 to PAN-OS 10.2.13-h5, the firewall reboots repeatedly and enters maintenance mode.
 ## PAN-291716
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.17 Addressed Issues.
 ```
 During a commit, the firewall experiences an out-of-memory (OOM) condition due to a memory leak and displays an error message. This issue causes the device to crash and reboot unexpectedly.
 ## PAN-291288
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h6 Addressed Issues
 ```
 A memory leak in the configd process might lead to an active firewall to reboot due to an Out-of-Memory (OOM) condition. This issue is observed when specific status commands, such as request log-collector forwarding status are executed at high frequencies.
 ## PAN-290996
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.16-h1 Addressed Issues
 ```
 When performing an SNMP walk, the Connections Per Second (CPS) counters incorrectly return a value of 0 for each virtual system (VSYS), despite the firewall actively processing connections.
 ## PAN-290088
 When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
 ## PAN-288097
 ```caveat
 Firewalls in HA configurations only
 ```
 Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.
 ## PAN-287871
 ```caveat
 This issue affects PAN-OS 10.2.9-h9
 ```
 When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.
 ## PAN-286231
 When performing a partial **Commit and Push** on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
 This issue is more likely to occur in the following scenarios:
 - When you run **Commit and Push** operations as a single action.
 - When you trigger multiple parallel commit-all jobs at the same time.
 - Device groups and templates have different configuration synchronization versions.
 **Workaround:** Perform one of the following steps:
 - Perform commit and push as two separate, sequential steps.
 - Perform a full push instead of selective push.
 ## PAN-285894
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13-h10 Addressed Issues
 ```
 If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
 **Workaround:** Disable the Preserve Pre-NAT feature using the `set deviceconfig setting preserve-prenat-feature no` CLI command.
 ## PAN-284073
 The firewall web interface becomes inaccessible and commits fail.
 ## PAN-284067
 A cumulative memory leak in the `devsrvr` process gets progressively worse whenever the CLI command `show running application statistics` is issued. This memory leak will gradually consume system memory and produce an out-of-memory (OOM) condition, leading to an eventual firewall reboot.
 **Workaround:** Avoid using the CLI command: `show running application statistics`.
 ## PAN-281370
 The Advanced WildFire Inline ML models **OOXML** and **Mach-O** erroneously display as being available from the CLI; however, they are only available on PAN-OS 11.1.3 and later releases.
 ## PAN-262287
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.13 Addressed Issues.
 ```
 Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
 ## PAN-263226
 ```caveat
 (PAN-OS 10.2.9-h9 only)
 ```
 When SSL decryption is enabled and Client Hello messages span multiple TCP segments, elements from the proxy_l2info memory pool may not be freed properly. Memory leaks in this pool cause some SSL decryption sessions to fail.
 **Workaround:** Disable Client Hello accumulation using the `debug dataplane set ssl-decrypt accumulate-client-hello disable yes` CLI command.
 ## PAN-260851
 From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (**Objects** > **Applications**) tag.
 ## PAN-259769
 GlobalProtect portal is not accessible via a web browser and the app displays the error `ERR_EMPTY_RESPONSE`.
 ## PAN-251895
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 When Inline Cloud Analysis features are enabled, the firewall experiences a slow packet buffer leak, resulting in poor performance and dropped traffic.
 **Workaround:**Disable WildFire Inline Cloud Analysis and Advanced Threat Prevention Inline Cloud Analysis on the firewall.
 ## PAN-251639
 ```caveat
 This issue is now resolved. See. PAN-OS 10.2.9-h9 Addressed Issues. This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 An out of memory condition might occur due to a memory leak in the varrcvr process when a Wildfire Analysis security profile is enabled.
 ## PAN-237106
 LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
 - `db-serialno can be at most 40 characters`
 - `db-serialno is invalid`
 **Workaround:**
 To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
 **Delete certificate information**:`delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>`
 **Revoke satellite certificates**:`delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>`
 ## PAN-234015
 The X-Forwarded-For (XFF) value is not displayed in traffic logs.
 ## PAN-223365
 The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (**Panorama** > **Managed Collector** is degraded.
 **Workaround:** [Log in to the Log Collector CLI](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli) and restart ElasticSearch.
 `admin``debug elasticsearch es-restart all`
 ## PAN-229865
 Upgrading a PA-220 firewall running a PAN-OS 10.1 release fails when the target PAN-OS upgrade version is PAN-OS 10.2.5.
 **Workaround:** On your upgrade path to PAN-OS 10.2.5, first upgrade to PAN-OS 10.2.4 and then upgrade to PAN-OS 10.2.5.
 ## PAN-226361
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.9-h14 Addressed Issues.
 ```
 Sessions might end unexpectedly with the error `resources-unavailable` when the firewall incorrectly interprets the Content and Threat Detection (CTD) global packet queue as being full.
 ## PAN-223677
 ```caveat
 PA-3410, PA-3420, PA-3430, PA-3440, PA-5410, PA-5420, and PA-5430 firewalls
 ```
 By enabling [Lockless QoS](https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/quality-of-service/configure-lockless-qos) feature, a slight degradation in App-ID and Threat performance is expected.
 ## PAN-222586
 On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (**Device** > **Log Settings**) are not displayed and cannot be configured.
 ## PAN-221775
 A `Malformed Request` error is displayed when you **Test Connection** for an email server profile (**Device** > **Server Profiles** > **Email**) using **SMTP over TLS** and the `Password` includes an ampersand (&).
 ## PAN-217307
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
 ```
 The following Security policy rule (**Policies** > **Security**) filters return no results:
 `log-start eq no`
 `log-end eq no`
 `log-end eq yes`
 ## PAN-213746
 On the Panorama management server, the **Hostkey** displayed as `undefined undefined` if you override an SSH Service Profile (**Device** > **Certificate Management** > **SSH Service Profile**) Hostkey configured in a Template from the Template Stack.
 ## PAN-213119
 PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (**Monitor** > **Block IP**):
 `show -> dis-block-table is unexpected`
 ## PAN-212889
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.14 Addressed Issues
 ```
 On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (**Monitor** > **App Scope** > **Threat Monitor**) and **ACC**. This results in the ACC displaying `no data to display` when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
 ## PAN-212533
 Modifying the **Administrator Type** for an existing administrator (**Device** > **Administrators** or **Panorama** > **Administrators**) from `Superuser` to a **Role-Based** custom admin, or vice versa, does not modify the access privileges of the administrator.
 ## PAN-211531
 On the Panorama management server, admins can still perform a selective push to managed firewalls when **Push All Changes** and **Push for Other Admins** are disabled in the admin role profile (**Panorama** > **Admin Roles**).
 ## PAN-209288
 Certificates are not successfully generated using SCEP (**Device** > **Certificate Management** > **SCEP**).
 ## PAN-208622
 A file upload to Box.com exceeding 6 files gets stuck and fails to upload if you specify an Enterprise DLP data filtering profile (**Objects** > **DLP** > **Data Filtering Profiles** with the Action set to `Block` to a Security policy rule (**Policies** > **Security**).
 ## PAN-204689
 Upon upgrade to PAN-OS 10.2.4, the following GlobalProtect settings do not work:
 - **Allow user to disconnect GlobalProtect App** > **Allow with Passcode**
 - **Allow user to Disable GlobalProtect App** > **Allow with Passcode**
 - **Allow User to Uninstall GlobalProtect App****Allow with Password**
 ## PAN-196758
 On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you **Preview Changes** (**Commit** > **Push to Devices** > **Edit Selections** or **Commit** > **Commit and Push** > **Edit Selections**).
 ## PAN-196504
 License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
 ## PAN-194996
 When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
 **Workaround**: Retry the operation.
 ## PAN-194519
 ```caveat
 PA-5450 firewall only
 ```
 Trying to configure a custom payload format under **Device** > **Server Profiles** > **HTTP** yields a Javascript error.
 ## PAN-194515
 ```caveat
 PA-5450 firewall only
 ```
 The Panorama web interface does not display any predefined template stack variables in the dropdown menu under **Device** > **Setup** > **Log Interface** > **IP Address**.
 **Workaround:** Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
 ## PAN-194424
 ```caveat
 PA-5450 firewall only
 ```
 Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
 **Workaround:** Restart the log receiver service by running the following CLI command:
 `debug software restart process log-receiver`
 ## PAN-194202
 ```caveat
 PA-5450 firewall only
 ```
 If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
 ## PAN-190727
 ```caveat
 PA-5450 firewall only
 ```
 Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administrator’s Guide.
 ## PAN-189111
 After deleting an MP pod and it comes up, the `show routing` command output appears empty and traffic stops working.
 ## PAN-189076
 On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
 **Workaround:** Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
 ## PAN-188358
 After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
 ## PAN-187685
 On the Panorama management server, the Template Status displays no synchronization status (**Panorama** > **Managed Devices** > **Summary**) after a bootstrapped firewall is successfully added to Panorama.
 **Workaround:** After the bootstrapped firewall is successfully added to Panorama, [log in to the Panorama web interface](https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html) and select **Commit** > **Push to Devices**.
 ## PAN-187643
 If you enable SCTP security using a Panorama template when **SCTP INIT Flood Protection** is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the **SCTP INIT** option is not available in the Zone Protection profile.
 **Workaround:** Log out of the firewall and log in again to make the **SCIT INIT** option available on the web interface.
 ## PAN-187612
 On the Panorama management server, not all data profiles (**Objects** > **DLP Data Filtering Profiles**) are displayed after you:
 - Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
 - Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
 **Workaround:** Log in to the Panorama CLI and reset the DLP plugin.
 `admin > request plugins dlp reset`
 ## PAN-187407
 The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to **Hold client request for category lookup**and the action set to **Reset-Both** and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
 ## PAN-187370
 On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
 **Workaround**: Do not use a logical router instance with no interfaces bound to it.
 ## PAN-186283
 Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
 **Workaround**: Use **Commit** > **Push to Devices** to synchronize the templates.
 ## PAN-186282
 On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
 **Workaround:** Reboot the Panorama HA pair.
 ## PAN-184406
 Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
 **Workaround:** Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
 ## PAN-183404
 Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
 ## PAN-181933
 If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
 ## PAN-181823
 On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
 ## PAN-180661
 On the Panorama management server, pushing an unsupported Minimum Password Complexity (**Device** > **Setup** > **Management**) to a managed firewall erroneously displays `commit time out` as the reason the commit failed.
 ## PAN-180104
 When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
 **Workaround**: Reboot the worker nodes before upgrading to PAN-OS 10.2.
 ## PAN-178194
 A user interface issue in PAN-OS renders the contents of the **Inline ML** tab in the **URL Filtering Profile** inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a **License required for URL filtering to function** is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
 **Workaround:** Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
 - Define URL exceptions for specific web sites—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-category-exception`
 - Configuration settings for each inline ML model—
  `admin#``set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled`
 ## PAN-177455
 PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
 ## PAN-175915
 When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
 ## PAN-174982
 In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
 ## PAN-172274
 When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall — this is a display anomaly, not a licensing issue, and does not affect access to the services.
 **Workaround:** Issue the following command to retrieve and update the licenses: `license request fetch`.
 ## PAN-171938
 No results are displayed when you **Show Application Filter** for a Security policy rule (**Policies** > **Security** > **Application** > **Value** > **Show Application Filter**).
 ## PAN-164885
 ```caveat
 This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
 ```
 On the Panorama management server, pushes to managed firewalls (**Commit** > **Push to Devices** or **Commit and Push**) may fail when an EDL (**Objects** > **External Dynamic Lists**) is configured to **Check for updates** every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.
@@ -231,9 +231,90 @@
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      "10.1": {
        "addressed": [],