---
type: Addressed
product: PAN-OS
version: 10.2.0-h2
source: common-crawl
crawl: CC-MAIN-2026-12
---

## PAN-238792

Fixed the following device certificate issues:

- The firewall was unable to automatically renew the device certificate-Fetching device certificates failed incorrectly with the error message OTP is not valid.
- Firewalls disconnected from Strata Logging Service after renewing the device certificate.
- The device certificate was not correctly generated on the log forwarding card (LFC).
- WildFire cloud logs did not log thermite certificate usage status.

## PAN-237876

Extended the firewall Panorama root CA certificate which was previously set to expire on April 7th, 2024.

## PAN-237871

```caveat
WF-500 appliances and PAN-DB private cloud deployments only
```

Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.

## PAN-231771

Fixed an issue where the firewall issued /box/getserv/ requests with PAN-OS 7.1.0 and did not take device certificates.

## PAN-227568

When a device certificate is installed, renewed, or removed, the firewall will reconnect to the WildFire cloud to use the newest certificate.

## PAN-215576

Fixed an issue where the userID-Agent and TS-Agent certificates were set to expire on November 18, 2024. With this fix, the expiration date has been extended to January 2032.

## PAN-202450

Fixed an issue where the device-client-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.

## PAN-198372

Fixed an issue where the root-cert was set to expire on December 31, 2023. With this fix, the expiration date has been extended.