firewallissues/web/data/issues/PAN-OS/known/11.1.4.md

type, product, version

type	product	version
Known	PAN-OS	11.1.4

PAN-304756

This issue is now resolved. See PAN-OS 11.1.13-h1 Addressed Issues.

After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push might result in incomplete or inconsistent configurations across virtual systems.

PAN-298505

This issue is now resolved. See PAN-OS 11.1.6-h20 Addressed Issues, PAN-OS 11.1.10-h7 Addressed Issues, and PAN-OS 11.1.12 Addressed Issues

After upgrading multi-vsys firewalls, the sequence of the virtual system IDs (vsys ID) changes causing auto-commit failures with validation errors. This occurs when the multi-vsys firewall has virtual systems managed by Panorama, and the vsys ID sequence breaks when unused virtual systems are deleted and the changes are pushed to the firewall.

PAN-294179

This issue is now resolved. See PAN-OS 11.1.6-h17 Addressed Issues.

On thePanorama Config Audit page, some commit versions might display incorrect or missing data. Fields such as, COMMITTED BY, COMMIT DATE, andOBJECT CHANGES might not be visible for some commit versions. Sometimes, commit versions can disappear after a refresh and the commit description field might display corrupted characters.

PAN-293673

This issue is now resolved. See PAN-OS 11.1.11 Addressed Issues

When the firewall generates a high volume of logs and attempts to export these logs to an FTP server, it may consume excessive memory leading to all PAN-OS processes crashing.

PAN-291288

An active firewall might unexpectedly reboot due to a pan_task crash caused by a page allocation failure. This issue is observed after a period of runtime with traffic and telemetry collection.

PAN-290088

This issue is now resolved. See PAN-OS 11.1.11 Addressed Issues

When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.

PAN-289383

PA-800 series firewalls only

Upgrading firewalls to PAN-OS 11.0 or later causes SFP ports to go non-operational when the firewall uses forced port mode and the connected peer device operates without auto-negotiation.

Workaround: Enable auto-negotiation on the connected peer firewall.

PAN-288097

This issue is now resolved. See PAN-OS 11.1.11 Addressed Issues

Routed process may stop responding after changing MTU or any link parameters when OSPF and PIM are enabled on the same interface.

PAN-287871

This issue affects PAN-OS 11.1.4-h4

When SSL Inbound Inspection is enabled and the firewall receives fragmented Client Hello packets that include the TCP timestamp option, the Client Hello message is forwarded to the destination server without the timestamp option.

PAN-286255

This issue affects PAN-OS 11.1.4-h15

When a firewall receives an unexpected termination request for certain SSL sessions , NGFW dataplane might experience a slow buffer resource leak.

Workaround: Disable accumulation proxy on the NGFW.

PAN-286255

This issue affects PAN-OS 11.1.7-h2 This issue is now resolved. See PAN-OS 11.1.6-h7 Addressed Issues.

When a firewall receives an unexpected termination request for certain SSL sessions , NGFW dataplane might experience a slow buffer resource leak.

Workaround: Disable accumulation proxy on the NGFW.

PAN-286231

This issue is now resolved. See PAN-OS 11.1.11 Addressed Issues

When performing a partial Commit and Push on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.

This issue is more likely to occur in the following scenarios:

• When you run Commit and Push operations as a single action.
• When you trigger multiple parallel commit-all jobs at the same time.
• Device groups and templates have different configuration synchronization versions.

Workaround: Perform one of the following steps:

• Perform commit and push as two separate, sequential steps.
• Perform a full push instead of selective push.

PAN-285894

If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.

Workaround: Disable the Preserve Pre-NAT feature using the set deviceconfig setting preserve-prenat-feature no CLI command.

PAN-285587

This issue affects PAN-OS 11.1.4-h13.

Bootstrapping the VM-Series firewall on OpenStack with user-data does not function correctly. When you run the command show system bootstrap status shows, the output shows the message No Install media detected.

PAN-283429

When you use custom certificates for the connection between Panorama and a log collector, the automated renewal for the predefined ElasticSearch certificates gets disrupted.

Workaround: Remove the custom certificates before the ElasticSearch certificates expire. This allows the system to correctly identify and renew the predefined ElasticSearch certificates. After the renewal is complete, re-install the custom certificates.

PAN-281885

When exporting and importing the CSV file, the hash values of pre-shared key (PSK) variables set at template and template stack levels inconsistently change, resulting in both variables displaying the same hash value.

PAN-280532

This issue is now resolved. See PAN-OS 11.1.10 Addressed Issues.

When you use a single syslog server over TCP for log forwarding, and the connectivity to the syslog server breaks, syslog forwarding does not resume even after the connectivity to the server restores.

Workaround: Performing one of the following tasks:

• Reboot the firewall.
• Temporarily, configure syslog to use UDP, commit the configuration, revert to TCP, and then commit.

PAN-280471

When applying filters or searching for logs in the Panorama > Monitor > Logssection, you might experience slow performance.

PAN-279746

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.4-h15 Addressed Issues.

An SSL/TLS Client Hello may not be transmitted out of the firewall if the Client Hello arrives in multiple TCP segments and the traffic is not subject to SSL decryption (for example, SMTP over SSL).

PAN-279621

This issue is now resolved. See PAN-OS 11.1.9 Addressed Issues.

Early aging and removal of firewall session while they are still active can lead to intermittent instabilities and crashes for proxy traffic, the Content and Threat detection engine, and any data-path processing.

PAN-279415

This issue is now resolved. See PAN-OS 11.1.11 Addressed Issues

Service routes configured for a data plane interface might incorrectly route traffic through the management plane interface instead. This issue impacts Syslog and CRL status traffic when the service route lacks a specific destination custom service route.

PAN-278296

The system MAC address of the aggregate interface is the same on both the active and the passive devices, causing some packets to be sent incorrectly to the passive device. This is causing the AE interface on the active firewall to not come up.

PAN-277417

This issue is now resolved. See PAN-OS 11.1.9 Addressed Issues.

Memory leak issues can occur during the parsing of server certificates used for SSL Inbound Inspection, preventing the firewall from completing inspection.

PAN-277034

This issue is now resolved. See PAN-OS 11.1.10-h5 Addressed Issuesand PAN-OS 11.1.6-h19 Addressed Issues

WildFire reports might not fully display or be downloadable because some static resources fail to load.

PAN-275905

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7.

A high volume of incoming logs to a Collector Group can significantly increase CPU usage on the Elasticsearch and Management Server, potentially causing process instability or crashes.

PAN-275601

This issue is now resolved. See PAN-OS 11.1.10 Addressed Issues

When Panorama is not internet-connected and you try to upload images to the managed firewalls by using the Validate option, the upload fails with the following error: Failed to create multi-upload job. No valid software deploy targets found.

PAN-274791

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.6-h3 Addressed Issues.

The firewall might reboot when traffic matches with certain Advanced features (such as Advanced Threat Prevention and Advanced URL Filtering with properly configured URL Filtering/Anti-Spyware/Vulnerability security profiles) and Shared Pool Type 32 becomes depleted.

PAN-273300

This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues

When upgrading Panorama from PAN-OS 10.2 or PAN-OS 11.0 to PAN-OS 11.1 or a later release, Panorama fails to upgrade if it is operating within a Collector Group. The following error appears:Error: Traceback (most recent call last):File "/opt/panrepo/releases/<PANOS release version>/validate"... (min ([dts['min'] for dts in 10g_type_intv_dir.values() if dts|'min']])-strftime ('%Y-%m-%d'),

PAN-272085

(This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7.)

When DoH is enabled for DNS Security, multiple DoH transactions in a single HTTP/1 connection might unexpectedly cause the firewall to crash and reboot.

Workaround: Manually disable DoH support for DNS Security using the set deviceconfig setting dns-over-https enable no CLI command. Alternatively, you can remove the DNS Security configuration used to handle DoH traffic.

PAN-270549

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues.

Some TLS connections are not handled correctly leading to an instability in the dataplane of PAN-OS.

PAN-270224

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.4-h9 Addressed Issues.

When querying for logs in the Monitor tab in Panorama, some forwarded logs might be missing from the results.

PAN-269106

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues.

When using a cloud-based ML detection engine (MICA), the wifclient might crash during server cert verification for MICA gRPC connections and cause the dataplane to restart. On certain platforms, this might cause the firewall to reboot.

Workaround: Disable CRL using the following CLI command:debug iot eal key-value PAN_ICD_SERVER_CERT_USE_CRL=False

PAN-267671

This issue is now resolved. See PAN-OS 11.1.4-h13 Addressed Issues.

Exporting reports in PDF or CSV format and processing hourly scheduled report results can potentially trigger memory leaks. As a result, this can lead to process crashes and firewall reboots.

PAN-268815

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues.

When using IoT Security, the wifclient might exit multiple times causing the firewall to reboot.

Workaround: Uninstall the IoT Security license and disable Enable enhanced application logging (Device > Management > Cloud Logging > Cloud Logging Settings).

PAN-263226

This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.

When SSL decryption is enabled and Client Hello messages span multiple TCP segments, elements from the proxy_l2info memory pool may not be freed properly. Memory leaks in this pool cause some SSL decryption sessions to fail.

Workaround: Disable Client Hello accumulation using the debug dataplane set ssl-decrypt accumulate-client-hello disable yes CLI command.

PAN-263987

This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.

When a NAT traversal (NAT-T or UDP encapsulation) IPSec tunnel is terminated on a Palo Alto Networks firewall and the NAT rule applied to the NAT-T IPSec tunnel is also on the same firewall, then the data traffic flowing through the NAT-T IPSec tunnel can't be NATed correctly.

PAN-263940

On a PA-7500 Series firewall node in an NGFW cluster, if the data processing card is in slot 6, packet drops are expected.

PAN-263208

PA-5440 and PA-5445 firewalls only

High system load can cause the firewall to generate interrupts and trigger dataplane crashes.

PAN-262556

The ElasticSearch cluster health status might continue to remain yellow for an extended period after upgrading to PAN-OS 11.1.

PAN-262287

Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.

PAN-260851

From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (Objects > Applications) tag.

PAN-260512

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.4-h9 Addressed Issues.

When accessing the IP addresses of Dynamic address group objects from the Panorama user interface in a configuration with numerous Device Groups, the configd process might stop responding.

PAN-259769

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.

GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.

PAN-259733

This issue is now resolved. See PAN-OS 11.1.4-h1 Addressed Issues .

Custom reports created in PAN-OS are not deleted as expected, resulting in high memory use by the reportd process. This can lead to issues, such as out-of-memory conditions, content installation failures, and unexpected firewall reboots.

PAN-258570

This issue affects PAN-OS 11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.6-h3 Addressed Issues.

The varrcvr process might progressively use more memory resulting in unexpected reboots when WildFire file forwarding is handling PE files.

PAN-257957

This issue affects 11.1.4-h1. This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.

If you enable FIPS-CC mode and use the PAP or CHAP authentication methods for your RADIUS server, the authd process may restart unexpectedly. To avoid this issue, use one of the following workarounds:

• If you use PAN-OS 10.2.10-h3, 10.2.11, or an earlier version, configure the RADIUS server so that it does not send the message authenticator back to client.
• Use other protocols, such as LDAP, Kerberos, TACACS+, SAML, RADIUS EAP, instead of RADIUS PAP or CHAP.
• Change from FIPS mode to normal mode.

PAN-257615

This issue is now resolved. See PAN-OS 11.1.4-h1 Addressed Issues.

The Panorama web interface intermittently displays logs or fails to display logs completely.

PAN-255579

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.

Demo Mode and Log Forwarding: PA-7500 Series firewalls and Panorama display data plane logs after a delay.

PAN-255285

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.

If only the HCSI-A link is connected on NGFW cluster nodes (the HSCI-B link is not connected) and the management interfaces goes down, the situation will result in a split brain.

PAN-255116

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

When QoS is applied, traffic on an NGFW cluster node going from an MC-LAG interface to a destination stops when a member of the MC-LAG goes down.

PAN-254927

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

Certain types of data packets sent to threat inspection processing on the Networking cards of PA-7500 Series firewalls cause a pan_task crash.

PAN-254827

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

When you change an IP address on a management interface on any of the NGFW cluster nodes, there's no workflow in cluster-config to detect this change, so the subsequent commit-all will not push the updated management IP address.

Workaround: You must manually make an unrelated change to cluster-config in order for Panorama to detect this change; the subsequent commit-all will push the cluster-config with the updated management IP address to cluster-manager.

PAN-254351

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

An NGFW cluster node could get stuck in suspended state in some cases when you use GRE tunnel termination with keepalive enabled on both ends.

PAN-254240

In the event of an HSCI flap on an NGFW cluster node, traffic reconvergence takes three to four seconds.

PAN-253963

The auto commit job may take longer than expected to complete when the Panorama management server is in Panorama or Log Collector mode.

PAN-253557

In the event of a cluster manager restart on the leader node of an NGFW cluster, traffic stops because the state machine transitions to unknown and the leader is not changing.

PAN-253466

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

On an NGFW cluster node, an expected packet buffer leak occurs with FTP/SIP traffic over an extended period of time.

PAN-252358

PA-7500 Series firewalls only

In the event of a corosync restart, an NGFW cluster node goes to failed state.

PAN-251551

PA-7500 Series firewalls only

When an NGFW cluster agent crashes and doesn't recover, leader election will take approximately 45 seconds to begin and traffic failover will occur during that time.

PAN-251501

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

Upon a reboot, an NGFW cluster node will occasionally fail to rejoin a cluster due to a timing issue.

PAN-250903

PA-7500 Series firewalls only

In a congestion scenario on an HSCI port of an NGFW cluster node, the QoS priorities of cross node traffic streams might be reversed if you're using the default QoS profile with class1 to class8 set as high to low.

PAN-250062

This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.

Device telemetry might fail at configured intervals due to bundle generation issues.

PAN-250043

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

On an NGFW cluster node, if you configure a QoS interface with an Egress Max (Mbps) that exceeds 68000, the operation will fail with a message indicating "...is not a valid reference.…" The QoS Max bandwidth on any interface cannot be configured to be more than 68000.

PAN-249727

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

On an NGFW cluster node, the Custom/Pre-defined URL category is not part of the session flow data and a promoted session after failover does not include it.

PAN-248762

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

A firewall using the Advanced Routing Engine configured with OSPF crashes when connecting to the neighbor while exchanging route maps.

PAN-247974

PA-7500 Series firewalls only

LACP flap is expected during a device failover in an NGFW cluster due to an L2 ctrld restart on the new leader node.

PAN-240529

PA-7500 Series firewalls only

Cloud application information is missing from traffic logs on NGFW cluster nodes.

PAN-237106

This issue is now resolved. See PAN-OS 11.1.8 Addressed Issues

LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:

• db-serialno can be at most 40 characters
• db-serialno is invalid

Workaround:

To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:

Delete certificate information:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>

Revoke satellite certificates:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>

PAN-234015

The X-Forwarded-For (XFF) value is not displayed in traffic logs.

PAN-227978

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

The UI widget does not accurately list the status of the port when NGFW clustering is enabled.

PAN-224502

The autocommit time of the VM-Series firewall running PAN-OS 11.1.0 might take longer than expected.

PAN-220180

Configured botnet reports (Monitor > Botnet) are not generated.

PAN-207733

When a DHCPv6 client is configured on HA Active/Passive firewalls, if the DHCPv6 server goes down, after the lease time expires, the DHCPv6 client should enter SOLICIT state on both the Active and Passive firewalls. Instead, the client is stuck in BOUND state with an IPv6 address having lease time 0 on the Passive firewall.

PAN-207611

When a DHCPv6 client is configured on HA Active/Passive firewalls, the Passive firewall sometimes crashes.

PAN-207442

For M-700 appliances in an active/passive high availability (Panorama > High Availability) configuration, the active-primary HA peer configuration sync to the secondary-passive HA peer may fail. When the config sync fails, the job Results is Successful (Tasks), however the sync status on the Dashboard displays as Out of Sync for both HA peers.

Workaround: Perform a local commit on the active-primary HA peer and then synchronize the HA configuration.

1. Log in to the Panorama web interface of the active-primary HA peer.
2. Select Commit and Commit to Panorama.
3. In the active-primary HA peer Dashboard, click Sync to Peer in the High Availability widget.

PAN-207040

If you disable Advanced Routing, remove logical routers, and downgrade from PAN-OS 11.0.0 to a PAN-OS 10.2.x or 10.1.x release, subsequent commits fail and SD-WAN devices on Panorama have no Virtual Router name.

PAN-206909

The Dedicated Log Collector is unable to reconnect to the Panorama management server if the configd process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection Status (Panorama > Managed Collector) displaying connected and the managed colletor Health status displaying as healthy.

This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.

Workaround: Restart the mgmtsrvr process on the Dedicated Log Collector.

1. Log in to the Dedicated Log Collector CLI.
2. Confirm the Dedicated Log Collector is disconnected from Panorama. admin>``show panorama-status Verify the Connected status is no.
3. Restart the mgmtsrvr process. admin>``debug software restart process management-server

PAN-197588

The PAN-OS ACC (Application Command Center) does not display a widget detailing statistics and data associated with vulnerability exploits that have been detected using inline cloud analysis.

PAN-197419

PA-1400 Series firewalls only

In Network > Interface > Ethernet, the power over Ethernet (PoE) ports do not display a Tag value.

PAN-196758

On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you Preview Changes (Commit > Push to Devices > Edit Selections or Commit > Commit and Push > Edit Selections).

PAN-195968

PA-1400 Series firewalls only

When using the CLI to configure power over Ethernet (PoE) on a non-PoE port, the CLI prints an error depending on whether an interface type was selected on the non-PoE port or not. If an interface type, such as tap, Layer 2, or virtual wire, was selected before PoE was configured, the error message will not include the interface name (eg. ethernet1/4). If an interface type was not selected before PoE was configured, the error message will include the interface name.

PAN-194978

PA-1400 Series firewalls only

In Network > Interface > Ethernet, hovering the mouse over a power over Ethernet (PoE) Link State icon does not display link speed and link duplex details.

PAN-187685

On the Panorama management server, the Template Status displays no synchronization status (Panorama > Managed Devices > Summary) after a bootstrapped firewall is successfully added to Panorama.

Workaround: After the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and select Commit > Push to Devices.

PAN-187407

The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to Hold client request for category lookupand the action set to Reset-Both and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.

PAN-186283

Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.

Workaround: Use Commit > Push to Devices to synchronize the templates.

PAN-184708

Panorama managed firewalls

Scheduled report emails (Monitor > PDF Reports > Email Scheduler) are not emailed if:

• A scheduled report email contains a Report Group (Monitor > PDF Reports > Report Group) which includes a SaaS Application Usage report.
• A scheduled report contains only a SaaS Application Usage Report.

Workaround: To receive a scheduled report email for all other PDF report types:

1. Select Monitor > PDF Reports > Report Groups and remove all SaaS Application Usage reports from all Report Groups.
2. Select Monitor > PDF Reports > Email Scheduler and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select Disable and click OK. Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
3. Commit. () Select Commit > Commit and Push

PAN-184406

Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.

Workaround: Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.

PAN-183404

Static IP addresses are not recognized when "and" operators are used with IP CIDR range.

PAN-181933

If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.

PAN-164885

This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues

On the Panorama management server, pushes to managed firewalls (Commit > Push to Devices or Commit and Push) may fail when an EDL (Objects > External Dynamic Lists) is configured to Check for updates every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.