firewallissues/web/data/issues/PAN-OS/known/11.2.1.md

type, product, version

type	product	version
Known	PAN-OS	11.2.1

PAN-308507

Strata Logging Service (SLS) log-forwarding streams intermittently show as inactive. When checking the status of log-forwarding connections, one or more streams are reported as inactive. Restarting the log-receiver process temporarily resolves the issue, but the streams become inactive again after approximately 1-2 hours. This intermittent inactivity results in log loss.

PAN-304756

This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues

After you disable the shared optimization feature in Panorama, ensure that you perform a full configuration push to all managed multi-vsys devices to re-establish a baseline. Failure to include every device group associated with the multi-vsys device during this push may result in incomplete or inconsistent configurations across virtual systems.

PAN-301801

This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues

On Log Collectors, the Elasticsearch process might fluctuate between green and red states, causing log collection interruptions. This issue occurs when the number of shards exceeds the supported threshold of 1,000 shards per Elasticsearch instance.

PAN-298505

This issue is now resolved. See PAN-OS 11.2.7-h4 Addressed Issuesand PAN-OS 11.2.10 Addressed Issues

After upgrading multi-vsys firewalls, the sequence of the virtual system IDs (vsys ID) changes causing auto-commit failures with validation errors. This occurs when the multi-vsys firewall has virtual systems managed by Panorama, and the vsys ID sequence breaks when unused virtual systems are deleted and the changes are pushed to the firewall.

PAN-296752

This issue is now resolved. See PAN-OS 11.2.10 Addressed Issues

The PA-1410 firewalls experience a spike in the management plane CPU utilization when the monitor-dp process attempts to retrieve the power cycle count from the NVMe drive’s SMART data. This condition leads to repeated reboots of the device, requiring a hard reset for recovery.

PAN-295803

This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues, PAN-OS 11.2.7-h10 Addressed Issues and PAN-OS 11.2.10-h3 Addressed Issues

A configd memory leak occurs post commit (during Panorama connectivity check), potentially leading to OOM (out of memory condition) and device reboot.

PAN-294179

This issue is now resolved. See PAN-OS 11.2.11 Addressed Issues and PAN-OS 11.2.7-h3 Addressed Issues.

On thePanorama Config Audit page, some commit versions might display incorrect or missing data. Fields such as, COMMITTED BY, COMMIT DATE, andOBJECT CHANGES might not be visible for some commit versions. Sometimes, commit versions can disappear after a refresh and the commit description field might display corrupted characters.

PAN-292344

This issue is now resolved. See PAN-OS 11.2.8 Addressed Issues

Upgrading to an affected release causes the firewall to reboot multiple times if the config contains an EDL (External Dynamic List) that doesn't have an associated certificate profile.

PAN-291661

This issue is now resolved. See PAN-OS 11.2.10 Addressed Issues

Upon upgrade, the ElasticSearch health status intermittently transitions to the Red status for sometime, and then auto-recovers back to Green. During the Red status periods, the cluster logs are unavailable. This occurs due to disk write operations being excessively slow, failing to meet the minimum time threshold required to save the cluster state.

PAN-291288

This issue is now resolved. See PAN-OS 11.2.8 Addressed Issuesand PAN-OS 11.2.7-h3 Addressed Issues

An active firewall might unexpectedly reboot due to a pan_task crash caused by a page allocation failure. This issue is observed after a period of runtime with traffic and telemetry collection.

PAN-290449

This issue is now resolved. See PAN-OS 11.2.7-h3 Addressed Issuesand PAN-OS 11.2.8 Addressed Issues

The scheduled vulnerability reports that are configured to be sent via email with multiple attachments send the first attached report only. The remaining attachments are dropped.

PAN-290088

When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.

PAN-286231

This issue is now resolved. See PAN-OS 11.2.7-h3 Addressed Issues.

When performing a partial Commit and Push on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.

This issue is more likely to occur in the following scenarios:

• When you run Commit and Push operations as a single action.
• When you trigger multiple parallel commit-all jobs at the same time.
• Device groups and templates have different configuration synchronization versions.

Workaround: Perform one of the following steps:

• Perform commit and push as two separate, sequential steps.
• Perform a full push instead of selective push.

PAN-283429

When you use custom certificates for the connection between Panorama and a log collector, the automated renewal for the predefined ElasticSearch certificates gets disrupted.

Workaround: Remove the custom certificates before the ElasticSearch certificates expire. This allows the system to correctly identify and renew the predefined ElasticSearch certificates. After the renewal is complete, re-install the custom certificates.

PAN-281885

When exporting and importing the CSV file, the hash values of pre-shared key (PSK) variables set at template and template stack levels inconsistently change, resulting in both variables displaying the same hash value.

PAN-280471

When applying filters or searching for logs in the Panorama > Monitor > Logssection, you might experience slow performance.

PAN-279746

An SSL/TLS Client Hello may not be transmitted out of the firewall if the Client Hello arrives in multiple TCP segments and the traffic is not subject to SSL decryption (for example, SMTP over SSL).

PAN-279415

Service routes configured for a data plane interface might incorrectly route traffic through the management plane interface instead. This issue impacts Syslog and CRL status traffic when the service route lacks a specific destination custom service route.

PAN-277034

This issue is now resolved. See PAN-OS 11.2.7-h3 Addressed Issues

WildFire reports might not fully display or be downloadable because some static resources fail to load.

PAN-275601

This issue is now resolved. See PAN-OS 11.2.8 Addressed Issues

When Panorama is not internet-connected and you try to upload images to the managed firewalls by using the Validate option, the upload fails with the following error: Failed to create multi-upload job. No valid software deploy targets found.

PAN-273300

This issue is now resolved. See PAN-OS 11.2.5 Addressed Issues

When upgrading Panorama from PAN-OS 10.2 or PAN-OS 11.0 to PAN-OS 11.1 or a later release, Panorama fails to upgrade if it is operating within a Collector Group. The following error appears:Error: Traceback (most recent call last):File "/opt/panrepo/releases/<PANOS release version>/validate"... (min ([dts['min'] for dts in 10g_type_intv_dir.values() if dts|'min']])-strftime ('%Y-%m-%d'),

PAN-262287

Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.

PAN-260851

From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (Objects > Applications) tag.

PAN-259853

This issue is now resolved. See PAN-OS 11.2.7-h10 Addressed Issues

When the DHCP server is enabled for GlobalProtect, the commit error message is not properly displayed when Any is selected as the source interface in the service router configuration ( Device > Setup > Service > Service Router Configuration).

PAN-259769

GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.

PAN-259423

When the GlobalProtect DHCP feature is enabled with two primary DHCP servers on the GlobalProtect gateway, the gpsvc gets stuck during renewal and after HA failover.

PAN-257615

This issue is now resolved. See PAN-OS 11.2.3 Addressed Issues.

The Panorama web interface intermittently displays logs or fails to display logs completely.

PAN-254108

when upgrading or downgrading a Panorama management server (Panorama > Software), managed device (Panorama > Device Deployment > Software), or standalone firewall (Device > Software), Base Releases and Preferred Releases settings are checked (enabled) by default and cause no PAN-OS software images to display.

Workaround: Uncheck (disable) Base Releases or Preferred Releases to display either the available base PAN-OS or preferred PAN-OS releases available to download and install.

PAN-253963

The auto commit job may take longer than expected to complete when the Panorama management server is in Panorama or Log Collector mode.

PAN-250062

Device telemetry might fail at configured intervals due to bundle generation issues.

PAN-248836

The Advanced DNS Security trial license and trial license information cannot be activated and viewed, respectively, on a managed firewall (with expired or active status) from Panorama. These tasks can only be performed on the firewall.

PAN-239612

When the firewall is running PAN-OS 11.2.0 and Advanced Routing is enabled, DHCPv4 relay agent functions successfully, but DHCPv6 relay agent doesn't work.

PAN-236649

If you change the configuration of a firewall acting as a PPPoEv4 or PPPoEv6 client, old routes from the Forwarding Information Base (FIB) and route table for an inherited configuration with dynamic-identifier or client remain visible. Old routes also remain visible for an inherited interface when you execute the CLI command, show interface all.

Workaround: Unconfigure and configure the Inherited Interface.

PAN-206909

The Dedicated Log Collector is unable to reconnect to the Panorama management server if the configd process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection Status (Panorama > Managed Collector) displaying connected and the managed colletor Health status displaying as healthy.

This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.

Workaround: Restart the mgmtsrvr process on the Dedicated Log Collector.

1. Log in to the Dedicated Log Collector CLI.
2. Confirm the Dedicated Log Collector is disconnected from Panorama. admin>``show panorama-status Verify the Connected status is no.
3. Restart the mgmtsrvr process. admin>``debug software restart process management-server

PAN-197588

The PAN-OS ACC (Application Command Center) does not display a widget detailing statistics and data associated with vulnerability exploits that have been detected using inline cloud analysis.

PAN-197419

PA-1400 Series firewalls only

In Network > Interface > Ethernet, the power over Ethernet (PoE) ports do not display a Tag value.

PAN-196758

On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you Preview Changes (Commit > Push to Devices > Edit Selections or Commit > Commit and Push > Edit Selections).

PAN-195968

PA-1400 Series firewalls only

When using the CLI to configure power over Ethernet (PoE) on a non-PoE port, the CLI prints an error depending on whether an interface type was selected on the non-PoE port or not. If an interface type, such as tap, Layer 2, or virtual wire, was selected before PoE was configured, the error message will not include the interface name (eg. ethernet1/4). If an interface type was not selected before PoE was configured, the error message will include the interface name.

PAN-187685

On the Panorama management server, the Template Status displays no synchronization status (Panorama > Managed Devices > Summary) after a bootstrapped firewall is successfully added to Panorama.

Workaround: After the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and select Commit > Push to Devices.

PAN-187407

The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to Hold client request for category lookupand the action set to Reset-Both and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.

PAN-184406

Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.

Workaround: Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.

PAN-183404

Static IP addresses are not recognized when "and" operators are used with IP CIDR range.

PAN-181933

If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.