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2026-06-16 08:22:31 -05:00
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<table class="table colsep rowsep table-striped">
<!--cq:include script="../../common/tablestack.jsp" /-->
<colgroup>
<col style="width: 50%" />
<col style="width: 50%" />
</colgroup>
<thead class="thead">
<tr class="row">
<th class="entry">Issue ID</th>
<th class="entry">Description</th>
</tr>
</thead>
<tbody class="tbody">
<tr class="row">
<td class="entry"><b class="ph b">GPC-20970</b></td>
<td class="entry relcol">
<div dir="ltr" class="p">
Fixed an issue where GlobalProtect had intermittent connectivity
issues on Prisma Access IP optimization enabled tenants.
</div>
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19968</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect agent failed to detect
Bitdefender Antivirus Plus on the Windows ARM64 platform during the HIP
check.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19924</b></td>
<td class="entry relcol">
Resolved intermittent connection issues for users accessing
GlobalProtect via an embedded browser.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19901</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect client for Mac users was
intermittently disconnecting and reconnecting.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19840</b></td>
<td class="entry relcol">
Fixed an issue where Mac computers did not display all gateways in the
Search Gateway tab.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19818</b></td>
<td class="entry relcol">
Fixed an issue where when the Enforcer was enabled, Jamf connect was not
working after the MacBook was rebooted. Users had to log in manually.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19784</b></td>
<td class="entry relcol">
Fixed an issue where the HIP check did not detect McAfee Premium
individual.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19753</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect icon could not be selected using
the keyboard.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19712</b></td>
<td class="entry relcol">
Fixed an issue where PanGPS crashed on 6.0.4 caused by invalid memory
reference. GlobalProtect did not run correctly after the system was
rebooted.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19686</b></td>
<td class="entry relcol">
Fixed an issue where translation errors were observed in the
GlobalProtect app for French localization.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19664</b></td>
<td class="entry relcol">
Fixed an issue where users were able to deploy GlobalProtect from JAMF
on Mac Sonoma, but the connection to the portal was stuck.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19659</b></td>
<td class="entry relcol">
Fixed an issue where macOS users were connected to the GlobalProtect app
before they agreed to their company’s terms of service.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19656</b></td>
<td class="entry relcol">
Resolved an issue where connecting to a GlobalProtect gateway with IPv6
from macOS resulted in the tunnel connection dropping every 45 seconds
when Endpoint Traffic Policy Enforcement was set to All Traffic.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19630</b></td>
<td class="entry relcol">
Fixed an issue where the prelogon connect method failed on the gateway
prelogin stage.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19587</b></td>
<td class="entry relcol">
Fixed an issue where the user could not login with Okta on macOS when
Endpoint Traffic Policy Enforcement was set to
<span class="ph uicontrol">All traffic</span>.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19581</b></td>
<td class="entry relcol">
Fixed an issue where GlobalProtect indicated that Windows firewall was
not enabled in the HIP report even though it was enabled.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19545</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, users were unable to connect to the GlobalProtect
app when they used T-Mobile iPhone hotspot.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19524</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app connection failed when the
user used CAS authentication to authenticate to the app. The app
displayed the error message, "Username from CAS SSO response is
different from the input".
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19513</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect client was trying to use the old
portal's authorization cookie to login instead of the newly migrated
portal. This happened when the user changed from secondary portal to
primary portal or vice versa without signing out.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19475</b></td>
<td class="entry relcol">
Fixed an issue where users got connection errors in an embedded browser
after the computer woke up from sleep or when the user switched
gateways.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19449</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect client was trying to use the old
portal's authorization cookie to login instead of the newly migrated
portal. This happened when the user changed the portal from secondary to
primary or vice versa without signing out.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19433</b></td>
<td class="entry relcol">
Fixed an issue where a small white blank page randomly popped up on the
user's screen and the focus shifted to this blank page. This issue
occurs while the computer is connected to Global Protect.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19431</b></td>
<td class="entry relcol">
Fixed an issue where interactive components in the session tray on
Windows did not receive keyboard focus and were not keyboard operable.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19418</b></td>
<td class="entry relcol">
Fixed an issue where GlobalProtect users randomly experienced issues
connecting to the gateway after their computer woke up. This occurred
when Enforce GlobalProtect for Network Access was enabled and Tunnel and
Proxy was set to agent mode.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19416</b></td>
<td class="entry relcol">
Fixed a GlobalProtect redirection issue in embedded browser. When a user
tried to connect to GlobalProtect, an error was displayed while waiting
for the SAML response instead of being redirected to the embedded
browser.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19414</b></td>
<td class="entry relcol">
Fixed an issue where GlobalProtect Always-On connect method was not
triggered after a reboot when the connect-method setting was set to
on-demand in the Windows Registry.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19403</b></td>
<td class="entry relcol">
Fixed an issue where OPSWAT was unable to detect Kaspersky after an
upgrade from 21.3.10.391 to 21.15.8.493.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19400</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect HIP check did not detect the
Definition Date for Bitdefender Virus Scanner, which caused the device
to fail the HIP check.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19391</b></td>
<td class="entry relcol">
Fixed an issue where GlobalProtect stayed disconnected even after being
unlocked.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19387</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, the app displayed text incorrectly when the
system language was German.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19374</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect debug logs displayed information,
which was not supposed to display in the logs.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19359</b></td>
<td class="entry relcol">
Fixed an issue where system extensions on MacBook were not updated after
the GlobalProtect client was upgraded.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19340</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app failed to send HIP reports
hourly.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19337</b></td>
<td class="entry relcol">
Fixed an issue where the Captive Portal functionality of the
GlobalProtect app did not work as expected when the users used public
Wi-Fi hotspots.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19331</b></td>
<td class="entry relcol">
Fixed an issue where, when SAML authentication was used to authenticate
to the GlobalProtect app, the app used an unknown username ‘SAMLUser’
which was not configured instead of the actual username of the user,
which caused an authentication failure.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19314</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app is installed on devices
running macOS, the app displayed the message, ‘Downloading in progress’
when the GlobalProtect app was upgraded to 6.0.x using the option ‘Allow
Transparently.’ The app should not display the message when upgraded
using the transparent method.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19284</b></td>
<td class="entry relcol">
Fixed an issue where GlobalProtect was unable to extend user session.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19280 </b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app transitioned from
pre-logon to user-logon tunnel, the app did not display the list of
gateways for the users to change the gateway. The gateway list was
displayed only when the app was refreshed.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19262</b></td>
<td class="entry relcol">
Fixed an issue where GlobalProtect 6.2.1 tried to connect automatically
after the user restarted their computer even though the connect method
was set to On-Demand.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19193</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app was unable to fetch Windows
firewall and antimalware information correctly.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19162</b></td>
<td class="entry relcol">
Fixed an issue where, when the user upgraded the GlobalProtect version
to 5.2.13 or later, the HIP report displayed the DLP ‘Digital Guardian
Agent’ as disabled.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19107</b></td>
<td class="entry relcol">
Fixed an issue where some log files were missing from the GlobalProtect
bundle when downloaded from the Explore app.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19104</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect HIP report failed to detect the
Real Time Protection status for Cortex XDR, which caused the device to
fail the HIP check.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19083</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, the Connection tab under app Settings did not
display the connection status and refresh connection did not work when
the Settings window was opened.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19074</b></td>
<td class="entry relcol">
Fixed an issue where Login Lifetime was incorrectly translated on the
French version of the GlobalProtect 6.2.1 app.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19060</b></td>
<td class="entry relcol">
Fixed an issue where the app Settings -&gt; Connection tab did not
display the connection status when the app was changed from a
non-tunneled gateway to a tunneled gateway.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19044</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
Windows devices and the user changed the network from wired to wireless
within the organization, the device displayed a blue screen.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19023</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app version 5.2.13 was
installed on devices running macOS, the users were unable to connect to
the Zoom application.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-19009</b></td>
<td class="entry relcol">
Fixed an issue where, when SAML authentication was used to authenticate
to the GlobalProtect app and the user changed the gateway to a manual
gateway, the app stayed in the ‘Connecting’ stage.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18992</b></td>
<td class="entry relcol">
Fixed an issue where internet via WiFi connection was unavailable for
GlobalProtect users after their computer woke up from sleep because the
client WiFi adapter was unable to obtain a DHCP IP address. This issue
occurred on computers where Enforce GlobalProtect for Network Access was
enabled.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18983</b></td>
<td class="entry relcol">
Fixed an issue where the Central Authentication Service (CAS)
authentication did not work when the GlobalProtect app was connected to
an internal gateway and the app repeatedly opened the SAML
authentication page.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18913</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app displayed the connection
status as ‘Not Connected’ even though the app was connected to the
internal gateway.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18907</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app running on macOS endpoints
did not query the secondary DNS (when primary DNS is not responding)
when the domain was part of the exclude domain list (both network and
DNS).
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18854</b></td>
<td class="entry relcol">
Fixed an issue where users were prompted twice to authenticate using
SAML authentication when used with CAS authentication and authentication
override cookie, the GlobalProtect app got stuck in the 'Connecting'
stage while trying to connect.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18845</b></td>
<td class="entry relcol">
Fixed an issue, where the GlobalProtect app was installed manually and
the user clicked the ‘Get Started’ button, the app displayed the
incorrect message, "Oops! Slow or No Network Connection" instead of the
actual message "Not Connected" window where they can input their portal
address.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18828</b></td>
<td class="entry relcol">
Fixed an issue where split tunnel CNAME records were created before the
GlobalProtect tunnel was established.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18822</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
Windows devices and the device was reset using the Microsoft Recovery
tool, the GlobalProtect app was not properly displayed.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18815</b></td>
<td class="entry relcol">
Fixed an issue where the Logon button on the GlobalProtect login screen
stopped working after receiving the Microsoft Edge WebView2 runtime,
117.0.2045.36 update on the devices.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18750</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, the GlobalProtect HIP check did not detect the
Total Defense antivirus application, which caused the device to fail the
HIP check.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18733</b></td>
<td class="entry relcol">
Fixed an issue where the hyperlinks with the URLs containing the "="
character in the HIP notification message did not work as expected and
the page did not open when the user clicked the URL.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18720</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app became unresponsive when the
user clicked the ESCbutton during authentication using a hard token.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18703</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect HIP check did not detect the
Trellix Endpoint Security application, which caused the device to fail
the HIP check.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18598</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect SSO tile was selected instead of
the Windows Password tile in the Windows Login screen even though the
registry key MakeGPCPDefault was set to No.
</td>
</tr>
<tr class="row">
<td class="entry">
<b class="ph b"><b class="ph b">GPC-18384</b></b>
</td>
<td class="entry relcol">
Fixed an issue where GlobalProtect did not connect while Netskope was
connected and vice-versa.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18379</b></td>
<td class="entry relcol">
Fixed an issue where, when the IP address type was set to IPv4 and IPv6,
the GlobalProtect app could connect only to the manual gateway instead
of connecting to the best available gateway.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18223</b></td>
<td class="entry relcol">
Fixed an issue where GlobalProtect experienced a prolonged connection
time when IPv6 was disabled on Windows devices.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18157</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app displayed the Credential
Provider language in English when the system language was German.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-18039</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect HIP check did not detect the
Definition Date correctly for the CrowdStrike application, which caused
the device to fail the HIP check.
</td>
</tr>
<tr class="row">
<td class="entry">
<div class="p"><b class="ph b">GPC-18025</b></div>
</td>
<td class="entry relcol">
<div class="p">
In 6.2.1, after a refresh connection, the HIP patch exclusion isn't
visible on the GlobalProtect UI. However, the HIP patch exclusion logs
are visible on the <span class="ph codeph">Pangphip.log</span> file.
</div>
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-17640</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect HIP check did not detect the
Definition Date correctly for the CrowdStrike application, which caused
the device to fail the HIP check.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-17518</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect app displayed the status as
'Connected-Internal' even when the app was not connected.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-17436</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, the upload speed of the internet was reduced
after a version upgrade.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-17204</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, the certificate information was not accessible
even though the GlobalProtect app had full access to the certificate
store.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-16975</b></td>
<td class="entry relcol">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, the screen reader did not announce the name of
the GlobalProtect gateway when the gateway was marked with the star
symbol.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-16584</b></td>
<td class="entry relcol">
Fixed an issue where the GlobalProtect HIP check did not detect the
CrowdStrike antivirus software correctly, causing the device to fail the
HIP check.
</td>
</tr>
<tr class="row">
<td class="entry"><b class="ph b">GPC-15123</b></td>
<td class="entry relcol">
Fixed an issue where users were unable to collapse the Change Portal and
Change Gateway menus using the Escape key.
</td>
</tr>
</tbody>
</table>