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aaron.axvig
2026-06-16 08:22:31 -05:00
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reference/GlobalProtect/addressed/6.2.8-h4.html
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<table class="table colsep rowsep table-striped">
<!--cq:include script="../../common/tablestack.jsp" /-->
<colgroup>
<col style="width: 42.5531914893617%" />
<col style="width: 57.446808510638306%" />
</colgroup>
<thead class="thead">
<tr class="row">
<th class="entry">
<div class="p">Issue ID</div>
</th>
<th class="entry">
<div class="p">Description</div>
</th>
</tr>
</thead>
<tbody class="tbody">
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23839</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue that caused the GlobalProtect 6.3.3 HIP report to fail
with the error Method:
<span class="ph uicontrol">WAAPI_MID_GET_AGENT_STATE</span>.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23786</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the
<span class="ph systemoutput">agent-msg</span> log (<span
class="ph menucascade"
><span class="ph uicontrol">Panorama</span
><span class="ph uicontrol">Monitor</span
><span class="ph uicontrol">GlobalProtect</span></span
>) was not generated when a user disabled the GlobalProtect app and
logged out of the gateway.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23760</b></div>
</td>
<td class="entry relcol">
<div class="p">
GlobalProtect app version 6.3.3 using SAML with the embedded browser
loses cursor focus in the password field, requiring users to click in
the password field before entering their password.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23752</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect app failed to authenticate to
the portal and gateway after a machine certificate was renewed by
Intune MDM. A reboot was required to restore the connection.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23746</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect HIP check incorrectly detected
status for Symantec Endpoint Protection, which caused the device to
fail the HIP check.
</div>
</td>
</tr>
<tr class="row">
<td class="entry">
<div class="p"><b class="ph b">GPC-23646</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect app ignores the new
gateway-generated authentication override cookie and continues to use
the old, expired portal cookie when using the cached portal
configuration. As a result, the authentication override cookie
generated by a successful SAML authentication to a gateway is replaced
by the old, expired portal cookie during successive authentications,
causing the gateway to prompt for SAML authentication repeatedly.
</div>
</td>
</tr>
<tr class="row">
<td class="entry">
<div class="p"><b class="ph b">GPC-23616</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where, when the GlobalProtect app was installed on
devices running macOS, the following error
<span class="ph uicontrol"
>TransparentProxy: openWithLocalEndpoint failed</span
>
occurred in <span class="ph systemoutput">PanNExt.log</span> when
using an IPv6 address.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23583</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the pre-login tunnel rename timeout notification
would overlay other system tray icons, preventing users from accessing
them
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23558</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where GlobalProtect clients using SAML with Ping
Federate did not save the SAML token upon reboot or restart of the
pangps service, requiring users to re-authenticate even when the token
was not expired. This issue affected GlobalProtect app version 6.3.3
when SAML authentication was configured in Prisma Access and not in
Cloud Identity Engine.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23519</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where GlobalProtect HIP reports on MacBooks
intermittently failed with an
<span class="ph uicontrol">Invalid client IP</span> error, preventing
users from accessing resources over the GlobalProtect tunnel. This
issue occurred after a system network change when GlobalProtect
attempted to send the HIP report to an external gateway while the
tunnel was disconnected. This issue affected MacBooks running
GlobalProtect version 6.2.5.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23514</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where, when using a screen reader on Windows or macOS,
the GlobalProtect app's
<span class="ph uicontrol">Settings</span> button did not announce the
available options for the end users.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23488</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the HIP report intermittently detected MacOS
XProtect Real Time Protection status as disabled.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23468</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect HIP check failed to detect the
correct version of Forticlient Antivirus, which caused the device to
fail the HIP check.
</div>
</td>
</tr>
<tr class="row">
<td class="entry">
<div class="p"><b class="ph b">GPC-23441</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect installation failed after a
transparent upgrade automatically uninstalled the previous version.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23428</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the username and password fields in the
GlobalProtect app had incorrect labels.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23417</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where SAML authentication with Azure AD, using Cisco
Duo EAM, failed after upgrading to GlobalProtect version 6.2.8
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23404</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the Host Information Profile (HIP) check was
unable to accurately identify key details from third-party security
products.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23403</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect HIP report failed to detect the
status of SentinelOne, causing the device to fail the HIP check
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23361</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect HIP report did not detect the
Status for Zoho corporation - ManageEngine Patch Manager Plus Agent,
which caused the device to fail the HIP check.
</div>
</td>
</tr>
<tr class="row">
<td class="entry">
<div class="p"><b class="ph b">GPC-23283</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where GlobalProtect was unable to set [exclude/include]
0.0.0.0/netmask routes on Mac endpoint.
</div>
</td>
</tr>
<tr class="row">
<td class="entry">
<div class="p"><b class="ph b">GPC-23142</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where an Explicit Proxy token refresh would fail with
the message EP TOKEN configuration is NULL, causing the GlobalProtect
app to get stuck in a
<span class="ph systemoutput">Connecting</span> state.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-23095</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed and issue where the GlobalProtect HIP report failed to detect
the Symantec DLP software, which caused the device to fail the HIP
check.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-22353</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where a comment was not visible in the GlobalProtect
logs when GlobalProtect was disabled with-comment.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-21745</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where the GlobalProtect HIP check failed to detect
Workspace ONE status, which caused the device to fail the HIP check.
</div>
</td>
</tr>
<tr class="row rowsep">
<td class="entry">
<div class="p"><b class="ph b">GPC-20617</b></div>
</td>
<td class="entry relcol">
<div class="p">
Fixed an issue where a notification appeared on the GlobalProtect app
every 10 seconds asking the end-user to re-authenticate. This
notification appeared during the pre-logon tunnel rename timeout
period.
</div>
</td>
</tr>
</tbody>
</table>