39 lines
1.2 KiB
Markdown
39 lines
1.2 KiB
Markdown
---
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type: Known
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product: Prisma Access Agent
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version: 25.3
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---
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## PANG-7865
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```resolved
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Resolved in Prisma Access Agent 25.4
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```
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An issue exists where the Prisma Access Agent on Windows does not
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properly honor updated session timers after a user extends their
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session through the embedded browser.
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When a user clicks on the session expiry banner displayed in the
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Prisma Access Agent app, the embedded browser opens and enables the
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user to authenticate, successfully extending the Prisma Access Agent
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Manager (EPM) session with a new expiration time. However, the
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Prisma Access Agent continues to use the original session expiration
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timer instead of adopting the newly extended session duration.
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As a result, when the original session timer expires, Prisma Access
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Agent incorrectly terminates the EPM session despite the successful
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extension. Additionally, the Prisma Access Agent icon becomes
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unresponsive in the system tray after this occurs.
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## PANG-7012
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```resolved
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Resolved in Prisma Access Agent 25.3.1
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```
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An issue exists where the embedded browser for Prisma Access Agent
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does not reuse the Windows Hello token for reauthentication. As a
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result, users are required to manually enter their credentials even
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when Windows Hello is enabled on their devices.
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