firewallissues/reference/PAN-OS/known/10.2.0.html

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      <th class="entry">
        <div class="p"><b class="ph b">Issue ID</b></div>
      </th>
      <th class="entry">
        <div class="p"><b class="ph b">Description</b></div>
      </th>
    </tr>
  </thead>

  <tbody class="tbody">
    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">WIF-495</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, edits made to an existing data
          filtering profile (<span class="ph uicontrol"
            >Objects &gt; DLP &gt; Data Filtering Profiles</span
          >) can result in matching traffic not being detected by Enterprise
          DLP.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">WF500-5754</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          In WildFire appliance clusters, issuing the
          <span class="ph userinput">show cluster controller</span> CLI command
          generates an error when an IPv6 address is configured for the
          management interface but not for the cluster interface.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Ensure all WildFire appliance
          interfaces that are enabled use matching protocols (all IPv4 or all
          IPv6).
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">WF500-5632</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The number of registered WildFire appliances reported in Panorama
          (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed WildFire Appliances</span
            ><span class="ph uicontrol">Firewalls Connected</span
            ><span class="ph uicontrol">View</span></span
          >) does not accurately reflect the current status of connected
          WildFire appliances.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-306555</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-18-known-and-addressed-issues/pan-os-10-2-18-h8-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.18-h8 Addressed Issues</a
          >.
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          A race condition may cause the dataplane to restart unexpectedly when
          a zip decompression offload result is returned for a session that has
          already closed. The session state is not validated before processing
          the result because the offload result does not follow the fastpath
          where these checks are normally performed.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Disable zip hardware offloading (may
          cause higher CPU usage).
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-304756 </b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-13-known-and-addressed-issues/pan-os-10-2-13-h18-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.13-h18 Addressed Issues</a
          >and
          <a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-16-known-and-addressed-issues/pan-os-10-2-16-h6-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.16-h6 Addressed Issues</a
          >.
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          After you disable the shared optimization feature in Panorama, ensure
          that you perform a full configuration push to all managed multi-vsys
          devices to re-establish a baseline. Failure to include every device
          group associated with the multi-vsys device during this push may
          result in incomplete or inconsistent configurations across virtual
          systems.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-297610</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          A firewall may become unresponsive after an upgrade due to the
          <span class="ph userinput">fsck</span> command scanning drive
          partitions in parallel with the root partition, causing the process to
          take an extended amount of time.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-297295</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt"
            >VM-Series firewalls in Microsoft Azure environments only</tt
          >) After upgrading to an affected release, the firewall restarts
          continuously because the
          <a
            class="term"
            href="#"
            title=""
            data-scope=""
            data-format="dita"
            data-type=""
            target="_self"
            >brdagent</a
          >
          process restarts multiple times and exhausts its restart limit,
          resulting in a <span class="ph systemoutput">segfault</span> error.
          This issue occurs when a high burst of traffic is sent to the Azure
          PA-VM (Palo Alto Networks Virtual Machine), and impacts production
          environments due to the regular reboots.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Migrate the VM instance to Dv5
          instance type. On these instance types, SYN packets are not routed to
          the synthetic path, avoiding this condition. Suggested direct resizing
          paths are:
          <ul
            id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul-ysh_52n_c3c"
            class="ul"
          >
            <li class="li">D3_v2/DS3_v2 to D8ds_v5</li>
            <li class="li">D4_v2/DS4_v2 to D8ds_v5</li>
            <li class="li">D5_v2/DS5_v2 to D16ds_v5</li>
          </ul>
          <div class="note" data-label="NOTE">
            <!-- FM Dita Overlay for Notes Component-->
            <div>
              <div style="display: inline">
                Azure VMs with ephemeral storage can only be resized to another
                type with ephemeral storage.
              </div>
            </div>
          </div>
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-295803</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          A <span class="ph codeph">configd</span> memory leak occurs post
          commit (during Panorama connectivity check), potentially leading to
          OOM (out of memory condition) and device reboot.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-295255</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Palo Alto Networks next-generation firewalls may experience service
          disruptions due to <span class="ph codeph">all_task</span> process
          crashes when deployed in environments having non-uniform MTU and are
          terminating IPSec tunnels.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-291716</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-17-known-and-addressed-issues/pan-os-10-2-17-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.17 Addressed Issues</a
          >.
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          During a commit, the firewall experiences an out-of-memory (OOM)
          condition due to a memory leak and displays an error message. This
          issue causes the device to crash and reboot unexpectedly.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-291288</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-16-known-and-addressed-issues/pan-os-10-2-16-h6-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.16-h6 Addressed Issues</a
          >
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          A memory leak in the <span class="ph codeph">configd</span> process
          might lead to an active firewall to reboot due to an Out-of-Memory
          (OOM) condition. This issue is observed when specific status commands,
          such as
          <span class="ph codeph">request log-collector forwarding status</span>
          are executed at high frequencies.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-288097</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">Firewalls in HA configurations only</tt>) Routed
          process may stop responding after changing MTU or any link parameters
          when OSPF and PIM are enabled on the same interface.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-286231</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When performing a partial <b class="ph b">Commit and Push</b> on
          Panorama, there is a risk that unintended configuration changes might
          be pushed to a firewall.
        </div>
        <div class="p">
          This issue is more likely to occur in the following scenarios:
          <ul
            id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul-br5_bl2_3gc"
            class="ul"
          >
            <li class="li">
              <div class="p">
                When you run <b class="ph b">Commit and Push</b> operations as a
                single action.
              </div>
            </li>
            <li class="li">
              <div class="p">
                When you trigger multiple parallel commit-all jobs at the same
                time.
              </div>
            </li>
            <li class="li">
              <div class="p">
                Device groups and templates have different configuration
                synchronization versions.
              </div>
            </li>
          </ul>
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Perform one of the following steps:
        </div>
        <ul
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul-cqn_gl2_3gc"
          class="ul"
        >
          <li class="li">
            Perform commit and push as two separate, sequential steps.
          </li>
          <li class="li">Perform a full push instead of selective push.</li>
        </ul>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-284073</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The firewall web interface becomes inaccessible and commits fail.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-284067</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          A cumulative memory leak in the
          <span class="ph systemoutput">devsrvr</span>
          process gets progressively worse whenever the CLI command
          <span class="ph userinput">show running application statistics</span>
          is issued. This memory leak will gradually consume system memory and
          produce an out-of-memory (OOM) condition, leading to an eventual
          firewall reboot.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Avoid using the CLI command:
          <span class="ph userinput">show running application statistics</span>.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-281370</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The Advanced WildFire Inline ML models
          <span class="ph uicontrol">OOXML</span> and
          <span class="ph uicontrol">Mach-O</span> erroneously display as being
          available from the CLI; however, they are only available on PAN-OS
          11.1.3 and later releases.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-273158</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">PA-7000 Series firewalls only</tt>) Due to an
          incorrect configuration on the ASIC, receiving a mix of jumbo and
          non-jumbo packets may cause silent packet drops or application
          slowness.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-264281</b></div>
      </td>
      <td class="entry relcol">
        <div dir="ltr" class="p">
          When upgrading a ZTP firewall from PAN-OS 10.2 to PAN-OS 11.1 or later
          versions, if you use the
          <span class="ph uicontrol">To SW Version</span> column to specify the
          target PAN-OS version, the upgrade process downloads and installs the
          intermediary base version containing an expired root certificate. This
          causes the ZTP firewall to lose connection with Panorama
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Follow the standard upgrade process
          from Panorama, which you use for non-ZTP firewalls, to upgrade to the
          target PAN-OS version that contains the valid root certificate.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-260851</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          From the NGFW or Panorama CLI, you can override the existing
          application tag even if Disable Override is enabled for the
          application (<span class="ph menucascade"
            ><span class="ph uicontrol">Objects</span
            ><span class="ph uicontrol">Applications</span></span
          >) tag.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry"><b class="ph b">PAN-259769</b></td>
      <td class="entry relcol">
        <div class="p">
          GlobalProtect portal is not accessible via a web browser and the app
          displays the error
          <span class="ph systemoutput">ERR_EMPTY_RESPONSE</span>.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-250062</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Device telemetry might fail at configured intervals due to bundle
          generation issues.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-243951</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management sever in an active/passive High
          Availability (HA) configuration, managed devices (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed Devices</span
            ><span class="ph uicontrol">Summary</span></span
          >) display as <span class="ph systemoutput">out-of-sync</span> on the
          passive HA peer when configuration changes are made to the SD-WAN
          (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">SD-WAN</span></span
          >) configuration on the active HA peer.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Manually synchronize the Panorama HA
          peers.
        </div>
        <ol
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol-o45_53l_w1c"
          class="ol"
        >
          <li class="li">
            <div class="p">
              Log in to the
              <a
                class="xref"
                href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface"
                title=""
                data-scope="external"
                data-format="html"
                data-type=""
                target="_blank"
                >Panorama web interface</a
              >
              on the active HA peer.
            </div>
          </li>
          <li class="li">
            <div class="p">
              Select <span class="ph uicontrol">Commit</span> and
              <span class="ph uicontrol">Commit to Panorama</span> the SD-WAN
              configuration changes on the active HA peer.
            </div>
            <div class="p">
              On the passive HA peer, select
              <span class="ph menucascade"
                ><span class="ph uicontrol">Panorama</span
                ><span class="ph uicontrol">Managed Devices</span
                ><span class="ph uicontrol">Summary</span></span
              >
              and observe that the managed devices are now
              <span class="ph systemoutput">out-of-sync</span>.
            </div>
          </li>
          <li class="li">
            <div class="p">
              Log in to the primary HA peer
              <a
                class="xref"
                href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli"
                title=""
                data-scope="external"
                data-format="html"
                data-type=""
                target="_blank"
                >Panorama CLI</a
              >
              and trigger a manual synchronization between the active and
              secondary HA peers.
            </div>
            <div class="p">
              <span class="ph userinput"></span
              ><i class="ph i"
                >request high-availability sync-to-remote running-config</i
              >
            </div>
          </li>
          <li class="li">
            <div class="p">
              Log back in to the active HA peer Panorama web interface and
              select
              <span class="ph menucascade"
                ><span class="ph uicontrol">Commit</span
                ><span class="ph uicontrol">Push to Devices</span></span
              >
              and <span class="ph uicontrol">Push</span>.
            </div>
          </li>
        </ol>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-241536</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, a user with an Admin Role is unable
          to modify or add filters to profiles under
          <span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Network</span
            ><span class="ph uicontrol">Routing</span
            ><span class="ph uicontrol">Routing Profiles</span
            ><span class="ph uicontrol">Filters</span></span
          >, despite having the necessary read and write privileges.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-234408</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Enterprise DLP cannot detect and block non-file based traffic for
          ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-229702</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          After upgrading a Panorama HA pair to PAN-OS 11.1, the ElasticSearch
          connectivity might fail to establish. The issue occurs because the
          client certificate on one of the Panorama devices does not have the
          necessary Extended Key Usage (EKU) set for server authentication,
          which is required for secure TLS communication.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b>Contact Customer Support to renew the
          root client certificate.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-227344</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, PDF Summary Reports (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Monitor</span
            ><span class="ph uicontrol">PDF Reports</span
            ><span class="ph uicontrol">Manage PDF Summary</span></span
          >) display no data and are blank when predefined reports are included
          in the summary report.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-225337</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.7 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, the configuration push to a
          multi-vsys firewall fails if you:
        </div>
        <ol
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol_lgs_g4h_vyb"
          class="ol"
        >
          <li class="li">
            <div class="p">
              Create a <span class="ph uicontrol">Shared</span> and
              vsys-specific device group configuration object with an indentical
              name. For example, a
              <span class="ph uicontrol">Shared</span> address object called
              <span class="ph systemoutput">SharedAO1</span> and a vsys-specific
              address object also called
              <span class="ph systemoutput">SharedAO1</span>.
            </div>
          </li>
          <li class="li">
            <div class="p">
              Reference the <span class="ph uicontrol">Shared</span> object in
              another <span class="ph uicontrol">Shared</span> configuration.
              For example, reference the
              <span class="ph uicontrol">Shared</span> address object (<span
                class="ph systemoutput"
                >SharedAO1</span
              >) in a <span class="ph uicontrol">Shared</span> address group
              called <span class="ph systemoutput">SharedAG1</span>.
            </div>
          </li>
          <li class="li">
            <div class="p">
              Use the <span class="ph uicontrol">Shared</span> configuration
              object with the reference in a vsys-specific configuration. For
              example, reference the
              <span class="ph uicontrol">Shared</span> address group (<span
                class="ph systemoutput"
                >SharedAG1</span
              >) in a vsys-specific policy rule.
            </div>
          </li>
        </ol>
        <div class="p">
          <b class="ph b">Workaround:</b> Select
          <span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Setup</span
            ><span class="ph uicontrol">Management</span></span
          >
          and edit the Panorama Settings to enable one of the following:
        </div>
        <ul
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul_eyl_zph_vyb"
          class="ul"
        >
          <li class="li">
            <div class="p">
              <b class="ph b"
                >Shared Unused Address and Service Objects with Devices</b
              >—This options pushes all
              <span class="ph uicontrol">Shared</span> objects, along with
              device group specific objects, to managed firewalls.
            </div>
            <div class="p">
              This is a global setting and applies to all managed firewalls, and
              may result in pushing too many configuration objects to your
              managed firewalls.
            </div>
          </li>
          <li class="li">
            <div class="p">
              <b class="ph b"
                >Objects defined in ancestors will take higher precedence</b
              >—This option specifies that in the event of objects with the same
              name, ancestor object take precedence over descendent objects. In
              this case, the <span class="ph uicontrol">Shared</span> objects
              take precedence over the vsys-specific object.
            </div>
            <div class="p">
              This is a global setting and applies to all managed firewalls. In
              the example above, if the IP address for the
              <span class="ph uicontrol">Shared</span>
              <span class="ph systemoutput">SharedAO1</span> object was
              <span class="ph systemoutput">10.1.1.1</span> and the device group
              specific <span class="ph systemoutput">SharedAO1</span> was
              <span class="ph systemoutput">10.2.2.2</span>, the
              <span class="ph systemoutput">10.1.1.1</span> IP address takes
              precedence.
            </div>
          </li>
        </ul>
        <div class="p">
          Alternatively, you can remove the duplicate address objects from the
          device group configuration to allow only the
          <span class="ph uicontrol">Shared</span> objects in your
          configuration.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-223488</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See</tt>
          <a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.7 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        Closed ElasticSearch shards are not deleted from a Panorama M-Series or
        virtual appliance. This causes the ElasticSearch shard purging to not
        work as expected, resulting in high disk usage.
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-223365</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The Panorama management server is unable to query any logs if the
          ElasticSearch health status for any Log Collector (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed Collector</span></span
          >
          is degraded.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b>
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >Log in to the Log Collector CLI</a
          >
          and restart ElasticSearch.
        </div>
        <!-- FM Dita Overlay for Code -->
        <div class="code-wrap">
          <pre
            class="pre codeblock"
            data-label="PRE CODEBLOCK"
          ><div style="display: inline;"><span class="ph systemoutput hljs language-undefined" data-highlighted="yes">admin</span><span class="ph userinput hljs language-apache" data-highlighted="yes"><span class="hljs-attribute">debug</span> elasticsearch es-restart <span class="hljs-literal">all</span></span></div></pre>
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-222586</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus,
          Forward Methods, and Built-In Actions for Correlation Log settings
          (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Log Settings</span></span
          >) are not displayed and cannot be configured.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-222253</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-8-known-and-addressed-issues/pan-os-10-2-8-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.8 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, policy rulebase reordering when you
          <span class="ph uicontrol">View Rulebase by Groups</span> (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Policy</span
            ><span class="ph uicontrol">&lt;policy-rulebase&gt;</span></span
          >) does not persist if you reorder the policy rulebase by dragging and
          dropping individual policy rules and then moving the entire tag group.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-221775</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          A <span class="ph systemoutput">Malformed Request</span> error is
          displayed when you
          <span class="ph uicontrol">Test Connection</span> for an email server
          profile (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Server Profiles</span
            ><span class="ph uicontrol">Email</span></span
          >) using <span class="ph uicontrol">SMTP over TLS</span> and the
          <span class="ph systemoutput">Password</span> includes an ampersand
          (&amp;).
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-221015</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.7 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On M-600 appliances in Panorama or Log Collector mode, the
          <span class="ph systemoutput">es-1</span> and
          <span class="ph systemoutput">es-2</span> ElasticSearch processes fail
          to restart when the M-600 appliance is rebooted. The results in the
          Managed Collector <span class="ph systemoutput">ES</span> health
          status (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed Collectors</span
            ><span class="ph uicontrol">Health Status</span></span
          >) to be degraded.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b>
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >Log in to the Panorama or Log Collector CLI</a
          >
          experiencing degraded ElasticSearch health and restart all
          ElasticSearch processes.
        </div>
        <!-- FM Dita Overlay for Code -->
        <div class="code-wrap">
          <pre
            class="pre codeblock"
            data-label="PRE CODEBLOCK"
          ><div style="display: inline;"><span class="ph systemoutput hljs language-undefined" data-highlighted="yes">admin&gt;</span><span data-outputclass="request" class="ph userinput hljs language-apache yay" data-highlighted="yes"><span class="hljs-attribute">debug</span> elasticsearch es-restart optional <span class="hljs-literal">all</span></span><div class="code-btn-container"><div class="alert alert-success copy-alert">Code copied to clipboard</div> <div class="alert alert-danger copy-fail-alert">Unable to copy due to lack of browser support.</div><button class="btn code-btn code-btn-bottom">Copy</button></div></div></pre>
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-219644</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-8-known-and-addressed-issues/pan-os-10-2-8-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.8 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Firewalls forwarding logs to a syslog server over TLS (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Objects</span
            ><span class="ph uicontrol">Log Forwarding</span></span
          >) use the default Palo Alto Networks certificate instead of the
          custom certificate configured on the firewall.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-218521</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-7-known-and-addressed-issues/pan-os-10-2-7-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.7 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The ElasticSearch process on the M-600 appliance in Log Collector mode
          may enter a continuous reboot cycle. This results in the M-600
          appliance becoming unresponsive, consuming logging disk space, and
          preventing new log ingestion.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-217307</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-11-known-and-addressed-issues/pan-os-10-2-11-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.11 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The following Security policy rule (<span class="ph menucascade"
            ><span class="ph uicontrol">Policies</span
            ><span class="ph uicontrol">Security</span></span
          >) filters return no results:
        </div>
        <div class="p">
          <span class="ph systemoutput">log-start eq no</span>
        </div>
        <div class="p"><span class="ph systemoutput">log-end eq no</span></div>
        <div class="p"><span class="ph systemoutput">log-end eq yes</span></div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-215778</b></div>
        <div data-product="10-2-5" class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.5 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the M-600 appliance in Management Only mode, XML API Get requests
          for <span class="ph systemoutput">/config</span> fail with the
          following error due to exceeding the
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/panorama-overview/centralized-firewall-configuration-and-update-management/total-configuration-size-for-panorama"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >total configuration size</a
          >
          supported on the M-600 appliance.
        </div>
        <!-- FM Dita Overlay for Code -->
        <div class="code-wrap">
          <pre
            class="pre codeblock"
            data-label="PRE CODEBLOCK"
          ><div style="display: inline;"><span class="ph systemoutput hljs language-bash" data-highlighted="yes">504 Gateway <span class="hljs-built_in">timeout</span></span></div></pre>
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-215082</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-8-known-and-addressed-issues/pan-os-10-2-8-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.8 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          M-300 and M-700 appliances may generate erroneous system logs (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Monitor</span
            ><span class="ph uicontrol">Logs</span
            ><span class="ph uicontrol">System</span></span
          >) to alert that the M-Series appliance memory usage limits are
          reached.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-213746</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, the
          <span class="ph uicontrol">Hostkey</span> displayed as
          <span class="ph systemoutput">undefined undefined</span> if you
          override an SSH Service Profile (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Certificate Management</span
            ><span class="ph uicontrol">SSH Service Profile</span></span
          >) Hostkey configured in a Template from the Template Stack.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-213119</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          PA-5410 and PA-5420 firewalls display the following error when you
          view the Block IP list (<span class="ph menucascade"
            ><span class="ph uicontrol">Monitor</span
            ><span class="ph uicontrol">Block IP</span></span
          >):
        </div>
        <div class="p">
          <span class="ph systemoutput"
            >show -&gt; dis-block-table is unexpected</span
          >
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-212889</b></div>
        <div class="p">
          <tt class="ph tt"
            >This issue is now resolved. See
            <a
              class="xref"
              href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-14-known-and-addressed-issues/pan-os-10-2-14-addressed-issues.html"
              title=""
              data-scope="local"
              data-format="dita"
              data-type=""
              target="_self"
              >PAN-OS 10.2.14 Addressed Issues</a
            ></tt
          >
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, different threat names are used
          when querying the same threat in the Threat Monitor (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Monitor</span
            ><span class="ph uicontrol">App Scope</span
            ><span class="ph uicontrol">Threat Monitor</span></span
          >) and <span class="ph uicontrol">ACC</span>. This results in the ACC
          displaying
          <span class="ph systemoutput">no data to display</span> when you are
          redirected to the ACC after clicking a threat name in the Threat
          Monitor and filtering the same threat name in the Global Filters.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-212533</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Modifying the <span class="ph uicontrol">Administrator Type</span> for
          an existing administrator (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Administrators</span></span
          >
          or
          <span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Administrators</span></span
          >) from <span class="ph systemoutput">Superuser</span> to a
          <span class="ph uicontrol">Role-Based</span> custom admin, or vice
          versa, does not modify the access privileges of the administrator.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-211531</b></div>
      </td>
      <td class="entry relcol">
        On the Panorama management server, admins can still perform a selective
        push to managed firewalls when
        <span class="ph uicontrol">Push All Changes</span> and
        <span class="ph uicontrol">Push for Other Admins</span> are disabled in
        the admin role profile (<span class="ph menucascade"
          ><span class="ph uicontrol">Panorama</span
          ><span class="ph uicontrol">Admin Roles</span></span
        >).
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-209937</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Certificate-based authentication for administrator accounts may be
          unable to log into the Panorama or firewall web interface with the
          following error:
        </div>
        <div class="p">
          <span class="ph systemoutput"
            >Bad Request - Your browser sent a request that this server could
            not understand</span
          >
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-208325</b></div>
        <div data-product="10-2-5" class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.5 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The following NextGen firewalls and Panorama management server models
          are unable to automatically renew the device certificate (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Setup</span
            ><span class="ph uicontrol">Management</span></span
          >
          or
          <span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Setup</span
            ><span class="ph uicontrol">Management</span></span
          >).
        </div>
        <ul
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul_cnx_s4c_twb"
          class="ul"
        >
          <li class="li"><div class="p">M-300 and M-700</div></li>
          <li class="li"><div class="p">PA-410 Firewall</div></li>
          <li class="li">
            <div class="p">PA-440, PA-450, and PA-460 Firewalls</div>
          </li>
          <li class="li"><div class="p">PA-3400 Series</div></li>
          <li class="li">
            <div class="p">PA-5410, PA-5420, and PA-5430 Firewalls</div>
          </li>
          <li class="li"><div class="p">PA-5450 Firewall</div></li>
        </ul>
        <div class="p">
          <b class="ph b">Workaround:</b> Log in to the
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >firewall CLI</a
          >
          or
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >Panorama CLI</a
          >
          and fetch the device certificate.
        </div>
        <!-- FM Dita Overlay for Code -->
        <div class="code-wrap">
          <pre
            class="pre codeblock"
            data-label="PRE CODEBLOCK"
          ><div style="display: inline;"><span class="ph systemoutput hljs language-undefined" data-highlighted="yes">admin&gt;</span><span class="ph userinput hljs language-nginx" data-highlighted="yes"><span class="hljs-attribute">request</span> certificate fetch</span></div></pre>
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-207629</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, selective push fails to managed
          firewalls if the managed firewalls are enabled with multiple vsys and
          the Push Scope contains shared objects in device groups.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-206909</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The Dedicated Log Collector is unable to reconnect to the Panorama
          management server if the
          <span class="ph systemoutput">configd</span> process crashes. This
          results in the Dedicated Log Collector losing connectivity to Panorama
          despite the managed collector connection
          <span class="ph systemoutput">Status</span> (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed Collector</span></span
          >) displaying <span class="ph systemoutput">connected</span> and the
          managed colletor <span class="ph systemoutput">Health</span> status
          displaying as healthy.
        </div>
        <div class="p">
          This results in the local Panorama config and system logs not being
          forwarded to the Dedicated Log Collector. Firewall log forwarding to
          the disconnected Dedicated Log Collector is not impacted.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Restart the
          <span class="ph systemoutput">mgmtsrvr</span> process on the Dedicated
          Log Collector.
        </div>
        <ol
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol_pdy_4bm_lvb"
          class="ol"
        >
          <li class="li">
            <div class="p">
              <a
                class="xref"
                href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli"
                title=""
                data-scope="external"
                data-format="html"
                data-type=""
                target="_blank"
                >Log in to the Dedicated Log Collector CLI</a
              >.
            </div>
          </li>
          <li class="li">
            <div class="p">
              Confirm the Dedicated Log Collector is disconnected from Panorama.
            </div>
            <!-- FM Dita Overlay for Code -->
            <div class="code-wrap">
              <pre
                class="pre codeblock"
                data-label="PRE CODEBLOCK"
              ><div style="display: inline;"><span class="ph systemoutput hljs language-undefined" data-highlighted="yes">admin&gt;</span><span class="ph userinput hljs language-nginx" data-highlighted="yes"> <span class="hljs-attribute">show</span> panorama-status</span></div></pre>
              <div class="p">
                Verify the <span class="ph systemoutput">Connected</span> status
                is <span class="ph systemoutput">no</span>.
              </div>
            </div>
          </li>
          <li class="li">
            <div class="p">
              Restart the <span class="ph systemoutput">mgmtsrvr</span> process.
            </div>
            <!-- FM Dita Overlay for Code -->
            <div class="code-wrap">
              <pre
                class="pre codeblock"
                data-label="PRE CODEBLOCK"
              ><div style="display: inline;"><span class="ph systemoutput hljs language-undefined" data-highlighted="yes">admin&gt;</span><span class="ph userinput hljs language-nginx" data-highlighted="yes"> <span class="hljs-attribute">debug</span> software restart process management-server</span></div></pre>
            </div>
          </li>
        </ol>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-206268</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, the Auth Key field was erroneously
          displayed when you configure the Panorama Settings (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Setup</span
            ><span class="ph uicontrol">Management</span></span
          >) as part of a template or template stack configuration.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-206253</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          For PA-3400 Series firewalls, the default log rate is set too low and
          the max configurable log rate is incorrectly capped resulting in the
          firewall not generating more than 6,826 logs per second.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-206243</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The PA-220 firewall reaches the maximum disk usage capacity multiple a
          day that requires a disk cleanup. A critical system log (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Monitor</span
            ><span class="ph uicontrol">Logs</span
            ><span class="ph uicontrol">System</span></span
          >) is generated each time the firewall reaches maximum disk usage
          capacity.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-205187</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          ElasticSearch may not start properly when a newly installed Panorama
          virtual appliance powers on for the first time, resulting in the
          Panorama virtual appliance being unable to query logs forwarded from
          the managed firewall to a Log Collector.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b>
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >Log in to the Panorama CLI</a
          >
          and start the PAN-OS software.
        </div>
        <!-- FM Dita Overlay for Code -->
        <div class="code-wrap">
          <pre
            class="pre codeblock"
            data-label="PRE CODEBLOCK"
          ><div style="display: inline;"><span class="ph systemoutput hljs language-undefined" data-highlighted="yes">admin&gt;</span><span class="ph userinput hljs language-nginx" data-highlighted="yes"><span class="hljs-attribute">request</span> restart software</span></div></pre>
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-204663</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, you are unable to Context Switch
          from one managed firewall to another.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> After you Context Switch to a managed
          firewall, you must first Context Switch back to Panorama before you
          can continue to Context Switch to a different managed firewall.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-201855</b></div>
        <div data-product="10-2-5" class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.5 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, cloning any template (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Templates</span></span
          >) corrupts certificates (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Certificate Management</span
            ><span class="ph uicontrol">Certificates</span></span
          >) with the
          <span class="ph uicontrol">Block Private Key Export</span> setting
          enabled across all templates. This results in managed firewalls
          experiencing issues wherever the corrupted certificate is referenced.
        </div>
        <div class="p">
          For example, you have template A, B, and C where templates A and B
          have certificates with the
          <span class="ph uicontrol">Block Private Key Export</span> setting
          enabled. Cloning template C corrupts the certificates with
          <span class="ph uicontrol">Block Private Key Export</span> setting
          enabled in templates A and B.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> After cloning a template, delete and
          re-import the corrupted certificates.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-199557</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.5 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On M-600 appliances in an Active/Passive high availability (HA)
          configuration, the
          <span class="ph systemoutput">configd</span> process restarts due to a
          memory leak on the
          <span class="ph systemoutput">Active</span> Panorama HA peer. This
          causes the Panorama web interface and CLI to become unresponsive.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Manually reboot the
          <span class="ph systemoutput">Active</span> Panorama HA peer.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-197341</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, if you create multiple device group
          <span class="ph uicontrol">Objects</span> with the same name in the
          Shared device group and any additional device groups (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Device Groups</span></span
          >) under the same device group hierarchy that are used in one or more
          <span class="ph uicontrol">Policies</span>, renaming the object with a
          shared name in any device group causes the object name to change in
          the policies where it is used. This issue applies only to device group
          objects that can be referenced in a Security policy rule.
        </div>
        <div class="p">For example:</div>
        <ol class="ol">
          <li class="li">
            <div class="p">
              You create a parent device group
              <span class="ph systemoutput">DG-A</span> and a child device group
              <span class="ph systemoutput">DG-B</span>.
            </div>
          </li>
          <li class="li">
            <div class="p">
              You create address objects called
              <span class="ph systemoutput">AddressObjA</span> in the
              <span class="ph systemoutput">Shared</span>,
              <span class="ph systemoutput">DG-A</span> and
              <span class="ph systemoutput">DG-B</span> device groups and add
              <span class="ph systemoutput">AddressObjA</span> to a Security
              policy rule under <span class="ph systemoutput">DG-A</span> and
              <span class="ph systemoutput">DG-B</span>.
            </div>
          </li>
          <li class="li">
            <div class="p">
              Later, you change the
              <span class="ph systemoutput">AddressObjA</span> name in the
              <span class="ph systemoutput">Shared</span> device group to
              <span class="ph systemoutput">AddressObjB</span>.
            </div>
          </li>
        </ol>
        <div class="p">
          Changing the name of the address object in the
          <span class="ph systemoutput">Shared</span> device group causes the
          references in the Policy rule to use the renamed
          <span class="ph systemoutput">Shared</span> object instead of the
          device group object.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-197097</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Large Scale VPN (LSVPN) does not support IPv6 addresses on the
          satellite firewall.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-196758</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, pushing a configuration change to
          firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP
          configurations for SD-WAN as being edited or deleted despite no edits
          or deletions being made when you
          <span class="ph uicontrol">Preview Changes</span> (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Push to Devices</span
            ><span class="ph uicontrol">Edit Selections</span></span
          >
          or
          <span class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Commit and Push</span
            ><span class="ph uicontrol">Edit Selections</span></span
          >).
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-196720</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          During the CN-Series firewall deployment on Oracle OKEplatform, when
          you delete the deployment by deleting yamls, the MP/DP pods are stuck
          in Terminating state.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Delete the CN-Series DP pods, MP pods,
          and then the pan-cni yaml file in a sequential order.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-194826</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">WF-500 appliance only</tt>) System log forwarding
          does not work over a TLS connection.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-194519</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">PA-5450 firewall only</tt>) Trying to configure a
          custom payload format under
          <span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Server Profiles</span
            ><span class="ph uicontrol">HTTP</span></span
          >
          yields a Javascript error.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-194515</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">PA-5450 firewall only</tt>) The Panorama web
          interface does not display any predefined template stack variables in
          the dropdown menu under
          <span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Setup</span
            ><span class="ph uicontrol">Log Interface</span
            ><span class="ph uicontrol">IP Address</span></span
          >.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Configure the log interface IP address
          on the individual firewall web interface instead of on Panorama.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-193251</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          If SAML is configured as the authentication method for GlobalProtect,
          authentication on the Portal page is not successful in the browser.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Use the GlobalProtect app installed on
          the endpoint to authenticate.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-192403</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">PA-5450 firewall only</tt>) There is no commit
          warning in the web interface when configuring the management interface
          and logging interface in the same subnetwork. Having both interfaces
          in the same subnetwork can cause routing and connectivity issues.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-191570</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The Traffic Activity and SSL/TLS widgets in the
          <span class="ph uicontrol">ACC</span> erroneously display
          <span class="ph systemoutput">Report Error</span> if there is no SSL
          data to display.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-190727</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">PA-5450 firewall only</tt>) Documentation for
          configuring the log interface is unavailable on the web interface and
          in the PAN-OS Administrator’s Guide.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-190435</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When you <span class="ph uicontrol">Commit</span> a configuration
          change, the <span class="ph uicontrol">Task Manager</span> commit
          <span class="ph systemoutput">Status</span> goes directly from
          <span class="ph systemoutput">0%</span> to
          <span class="ph systemoutput">Completed</span> and does accurately
          reflect the commit job progress.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-190311</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt"
            >PA-220 and PA-220R firewalls and PA-800 Series firewalls only</tt
          >) There is an issue where management connectivity to the firewall is
          lost due to the expiration of the DHCP lease, which causes the IP
          configuration on the management port to be purged.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189425</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server,
          <span class="ph uicontrol"
            >Export Panorama and devices config bundle</span
          >
          (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Setup</span
            ><span class="ph uicontrol">Operations</span></span
          >) fails to export. When the export fails, you are redirected to a new
          window and the following error is displayed:
        </div>
        <div class="p">
          <span class="ph systemoutput"
            >Failed to redirect error to /var/log/pan/appweb3-panmodule.log
            (Permission denied)</span
          >
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189395</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-addressed-issues.html#panos-addressed-issues-10.2.2"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.2 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Running any version of PAN-OS 10.2 on a PA-400 Series firewall can
          cause the dataplane process to restart unexpectedly and trigger a
          crash.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189380</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          After you successfully upgrade a PA-3000 Series firewall to PAN-OS
          10.2.0 or later release and Enterprise data loss prevention (DLP)
          plugin 3.0.0 or later release, the first configuration push from the
          Panorama management server causes the firewall dataplane to crash.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Restart the firewall to restore
          dataplane functionality.
        </div>
        <ol
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol_hxt_kp2_5tb"
          class="ol"
        >
          <li class="li">
            <a
              class="xref"
              href="https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-cli-quick-start/get-started-with-the-cli/access-the-cli"
              title=""
              data-scope="external"
              data-format="html"
              data-type=""
              target="_blank"
              >Log in to the firewall CLI</a
            >.
          </li>
          <li class="li">
            <div class="p">
              Restart the firewall.<!-- FM Dita Overlay for Code -->
              <div class="code-wrap">
                <pre
                  class="pre codeblock"
                  data-label="PRE CODEBLOCK"
                ><div style="display: inline;"><span class="ph systemoutput hljs language-undefined" data-highlighted="yes">admin&gt;</span> <span class="ph userinput hljs language-nginx" data-highlighted="yes"><span class="hljs-attribute">request</span> restart system</span></div></pre>
              </div>
            </div>
          </li>
        </ol>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189361</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Panorama is unable to distribute antivirus signature updates to
          firewalls with only an Advanced Threat Prevention license. Firewalls
          with previously installed and active Threat Prevention license are
          unaffected.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189298</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On deploying the HA with 10.2.0-98 in Packet-mmap mode, the session
          sync for an existing session fails after restarting an active DP in
          Packet-mmap mode.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189214</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When the Advanced Threat Prevention license is present on a firewall
          without a Threat Prevention license, the antivirus signature update
          packages that are normally available to install under
          <span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Dynamic Updates</span></span
          >
          are not displayed.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Use the
          <span class="ph userinput"
            >request anti-virus upgrade {info | download | install}</span
          >
          CLI commands to retrieve a list of available antivirus updates and the
          download and installation status, download specific antivirus
          packages, and to install antivirus packages.Optionally, you can
          schedule recurring automatic updates using the following CLI command:
          <span class="ph userinput"
            >set deviceconfig system update-schedule anti-virus recurring</span
          >.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189206</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Device Group and Template administrator roles don't support a context
          switch between the Panorama and firewall web interface.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Use a Superuser or Panorama
          administrator role to context switch.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189111</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          After deleting an MP pod and it comes up, the
          <span class="ph systemoutput">show routing</span> command output
          appears empty and traffic stops working.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189106</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, you must uninstall the ZTP Plugin
          2.0 before you can successfully downgrade to PAN-OS 10.1. After
          successful downgrade, you must reinstall the latest ZTP Plugin 1.0
          version.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Before you downgrade Panorama to
          PAN-OS 10.1, uninstall ZTP Plugin 2.0. After you successfully
          downgrade Panorama to PAN-OS 10.1, re-install ZTP Plugin 1.0 and
          re-enable ZTP functionality.
        </div>
        <ol
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol_vzq_vxs_ssb"
          class="ol"
        >
          <li class="li">
            <a
              class="xref"
              href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html"
              title=""
              data-scope="external"
              data-format="html"
              data-type=""
              target="_blank"
              >Log in to the Panorama web interface</a
            >.
          </li>
          <li class="li">
            <a
              class="xref"
              href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/manage-firewalls/set-up-zero-touch-provisioning/uninstall-the-ztp-plugin.html"
              title=""
              data-scope="external"
              data-format="html"
              data-type=""
              target="_blank"
              >Uninstall the ZTP Plugin</a
            >.
          </li>
          <li class="li">Downgrade Panorama to PAN-OS 10.1.</li>
          <li class="li">
            <a
              class="xref"
              href="https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html"
              title=""
              data-scope="external"
              data-format="html"
              data-type=""
              target="_blank"
              >Log in to the Panorama web interface</a
            >.
          </li>
          <li class="li">
            <a
              class="xref"
              href="https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/manage-firewalls/set-up-zero-touch-provisioning/install-the-ztp-plugin/install-the-ztp-plugin-on-panorama.html"
              title=""
              data-scope="external"
              data-format="html"
              data-type=""
              target="_blank"
              >Install the ZTP plugin</a
            >.
          </li>
          <li class="li">
            Select
            <span class="ph menucascade"
              ><span class="ph uicontrol">Panorama</span
              ><span class="ph uicontrol">Zero Touch Provisioning</span></span
            >
            and check (enable) <span class="ph uicontrol">ZTP</span>.
          </li>
        </ol>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189076</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On a firewall with Advanced Routing enabled, OSPFv3 peers using a
          broadcast link and a designated router (DR) priority of 0 (zero) are
          stuck in a two-way state after HA failover.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Configure at least one OSPFv3 neighbor
          with a non-zero priority setting in the same broadcast domain.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189057</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-addressed-issues.html#panos-addressed-issues-10.2.2"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.2 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, Panorama enters a
          <span class="ph systemoutput">non-functional</span> state due to
          <span class="ph systemoutput">php.debug.log</span> life taking up too
          much space.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Disable the debug flag for Panorama.
        </div>
        <ol
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol_qt1_fvt_stb"
          class="ol"
        >
          <li class="li">
            <a
              class="xref"
              href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface"
              title=""
              data-scope="external"
              data-format="html"
              data-type=""
              target="_blank"
              >Log in to the Panorama web interface</a
            >.
          </li>
          <li class="li">
            <div class="p">
              In the same browser you are logged into the Panorama web
              interface, enter the following URL.
            </div>
            <div class="p">
              <span class="ph userinput"
                >https://&lt;panorama_ip&gt;/debug</span
              >
            </div>
          </li>
          <li class="li">
            Uncheck (disable) <span class="ph uicontrol">Debug</span> or
            <span class="ph uicontrol">Clear Debug</span>.
          </li>
          <li class="li">
            (<tt class="ph tt">HA configuration</tt>) Repeat this step on each
            Panorama high availability (HA) peer if Panorama is in a HA
            configuration.
          </li>
        </ol>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-189032</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When the firewall has Advanced Routing enabled, an OSPFv3 interface
          configured with the p2mp link type causes the commit to fail.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-188956</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          After successful upgrade to PAN-OS 10.2, logging in to the firewall or
          Panorama web interface from the same Internet browser window or
          session from which the firewall or Panorama was upgraded displays the
          following error:
        </div>
        <div class="p">
          <span class="ph systemoutput"
            >Your login session has expired and you have been logged out for
            security reasons. Please log in again if you wish to continue.</span
          >
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> The following are different ways to
          log in to the firewall or Panorama web interface after upgrading to
          PAN-OS 10.2.
        </div>
        <ul
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul_x5r_j2j_rsb"
          class="ul"
        >
          <li class="li">
            Close the browser and log in to the firewall or Panorama web
            interface from an entirely new browser session.
          </li>
          <li class="li">
            Clear your browser cache for the browser from which you upgraded the
            firewall or Panorama.
          </li>
          <li class="li">
            Log in to the firewall or Panorama web interface from the browser in
            Incognito mode.
            <div class="p">
              If you upgraded the firewall or Panorama from a browser in
              Incognito mode, close the browser and log in to the firewall or
              Panorama web interface from an entirely new browser session.
            </div>
          </li>
          <li class="li">
            Log in to the firewall or Panorama web interface from a different
            browser than the one used to upgrade to PAN-OS.
          </li>
        </ul>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-188904</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Certain web pages and web page contents might not properly load when
          cloud inline categorization is enabled on the firewall.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-188489</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, dynamic content updates are not
          automatically pushed to VM-Series firewalls licensed using the
          Panorama Software Firewall License plugin when
          <span class="ph uicontrol"
            >Automatically push content when software device registers to
            Panorama</span
          >
          (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Templates</span
            ><span class="ph uicontrol">Add Stack</span></span
          >) is enabled.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-188358</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          After triggering a soft reboot on a M-700 appliance, the Management
          port LEDs do not light up when a 10G Ethernet cable is plugged in.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-188064</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The SCP Server Profile configuration (<span class="ph menucascade"
            ><span class="ph uicontrol">Devices</span
            ><span class="ph uicontrol">Server Profiles</span
            ><span class="ph uicontrol">SCP</span></span
          >
          are not automatically deleted after downgrade from PAN-OS 10.2.0 to
          PAN-OS 10.1 or earlier release.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-188052</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Devices in FIPS-CC mode are unable to connect to servers utilizing
          ECDSA-based host keys that impacts exporting logs (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Scheduled Log Export</span></span
          >), exporting configurations (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Scheduled Config Export</span></span
          >), or the <span class="ph userinput">scp export</span> command in the
          CLI.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Use RSA-based host keys on the
          destination server.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187846</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, a selective push (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Push to Devices</span
            ><span class="ph uicontrol">Push Changes Made By</span></span
          >
          and
          <span class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Commit and Push </span
            ><span class="ph uicontrol"
              >Commit and Push Changes Made By</span
            ></span
          >) may push an incorrect configuration to managed firewalls causing
          the firewalls to display as <i class="ph i">Out of Sync</i> if the
          Panorama pushed version for the Shared Policy and Template
          configuration (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed Devices</span
            ><span class="ph uicontrol">Summary</span></span
          >) are 20 version or more older than the current local running
          configuration on Panorama.
        </div>
        <div class="p">
          To determine the current configuration version, select
          <span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Config Audit</span></span
          >and expand the
          <span class="ph uicontrol">Local Running config</span> menu to review
          the list of Panorama configuration versions.
        </div>
        <div class="p">
          <b class="ph b">Workaround</b>: Push a more recent configuration to
          your managed firewalls before performing a selective push.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187685</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, the Template Status displays no
          synchronization status (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed Devices</span
            ><span class="ph uicontrol">Summary</span></span
          >) after a bootstrapped firewall is successfully added to Panorama.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> After the bootstrapped firewall is
          successfully added to Panorama,
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >log in to the Panorama web interface</a
          >
          and select
          <span class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Push to Devices</span></span
          >.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187643</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          If you enable SCTP security using a Panorama template when
          <span class="ph uicontrol">SCTP INIT Flood Protection</span> is
          enabled in the Zone Protection profile using Panorama and you commit
          all changes, the commit is successful but the
          <span class="ph uicontrol">SCTP INIT</span> option is not available in
          the Zone Protection profile.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Log out of the firewall and log in
          again to make the <span class="ph uicontrol">SCIT INIT</span> option
          available on the web interface.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187612</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, not all data profiles (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Objects</span
            ><span class="ph uicontrol">DLP Data Filtering Profiles</span></span
          >) are displayed after you:
        </div>
        <ul class="ul">
          <li class="li">
            <div class="p">
              Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP
              plugin to version 3.0.
            </div>
          </li>
          <li class="li">
            <div class="p">
              Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP
              plugin to version 1.0.
            </div>
          </li>
        </ul>
        <div class="p">
          <b class="ph b">Workaround:</b> Log in to the Panorama CLI and reset
          the DLP plugin.
        </div>
        <span class="ph userinput">admin &gt; request plugins dlp reset</span>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187429</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-addressed-issues.html#panos-addressed-issues-10.2.2"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.2 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On PA-3400 &amp; PA-5400 series firewalls (minus the PA-5450), the CLI
          and SNMP MIB walk do not display the Model and Serial-number of the
          Fan tray and PSUs.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187407</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The configured Advanced Threat Prevention inline cloud analysis action
          for a given model might not be honored under the following condition:
          If the firewall is set to
          <span class="ph uicontrol"
            >Hold client request for category lookup </span
          >and the action set to
          <span class="ph uicontrol">Reset-Both</span> and the URL cache has
          been cleared, the first request for inline cloud analysis will be
          bypassed.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187370</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On a firewall with Advanced Routing enabled, if there is also a
          logical router instance that uses the default configuration and has no
          interfaces assigned to it, this will result in terminating the
          management daemon and main routing daemon in the firewall during
          commit.
        </div>
        <div class="p">
          <b class="ph b">Workaround</b>: Do not use a logical router instance
          with no interfaces bound to it.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-187234</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Certain web pages submitted for analysis by Advanced URL Filtering
          cloud inline categorization might experience high latency.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-186913</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.2 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server,
          <span class="ph uicontrol">Validate Device Group</span> (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Commit and Push</span></span
          >
          erroneously issues a CommitAll operation instead of a ValidateAll
          operation when multiple device groups are included in the push and
          results in no configuration validation.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Validate device group configurations
          using one of the following methods.
        </div>
        <ul
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul_wq1_mtx_rsb"
          class="ul"
        >
          <li class="li">
            Select only one device group when you
            <span class="ph uicontrol">Validate Device Group</span> for a
            <span class="ph uicontrol">Commit and Push</span> to managed
            firewalls.
          </li>
          <li class="li">
            To validate multiple device groups, select
            <span class="ph menucascade"
              ><span class="ph uicontrol">Commit</span
              ><span class="ph uicontrol">Commit to Panorama</span></span
            >
            first. After the device group configuration is committed to
            Panorama, select
            <span class="ph menucascade"
              ><span class="ph uicontrol">Commit</span
              ><span class="ph uicontrol">Push to Devices</span></span
            >
            and <span class="ph uicontrol">Validate Device Group</span> to
            validate multiple device groups.
          </li>
        </ul>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-186886</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Individual configuration objects cannot be viewed when you commit
          selective configuration changes (<span class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Commit Changes Made By</span></span
          >) on a multi-vsys firewall.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-186283</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Templates appear out-of-sync on Panorama after successfully deploying
          the CFT stack using the Panorama plugin for AWS.
        </div>
        <div class="p">
          <b class="ph b">Workaround</b>: Use
          <span class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Push to Devices</span></span
          >
          to synchronize the templates.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-186282</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On HA deployments on AWS and Azure, Panorama fails to populate match
          criteria automatically when adding dynamic address groups.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Reboot the Panorama HA pair.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-186262</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The Panorama management server in Panorama or Log Collector mode may
          become unresponsive as Elasticsearch accumulates internal connections
          related to logging processes. The chances Panorama becomes
          unresponsive increases the longer Panorama remains powered on.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Reboot Panorama if it becomes
          unresponsive.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-186137</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The management interface of the PA-3400 Series firewall incorrectly
          displays 10G port speed as an option. 10G speed is not supported on
          the PA-3400 Series firewall management port and cannot be configured.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-186134</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, performing a
          <span class="ph uicontrol">Commit and Push</span> (<span
            class="ph uicontrol"
            >Commit &gt; Commit and Push</span
          >) may intermittently not push the committed configuration changes to
          managed firewalls.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Select
          <span class="ph uicontrol">Commit &gt; Push to Devices</span> to push
          the committed configuration changes to your managed firewalls.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-185966</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The
          <span class="ph userinput"
            >debug skip-cert-renewal-check-syslog yes</span
          >
          command is not available on Log Collector CLI to stop the Dedicated
          Log Collector from trying to renew the device certificate and
          displaying the following error:
        </div>
        <div class="p">
          <span class="ph systemoutput">No valid device certificate found</span>
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-185286</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-8-known-and-addressed-issues/pan-os-10-2-8-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.8 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          (<tt class="ph tt">PA-5400 Series firewalls only</tt>) On the Panorama
          management server, the device health resources (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Managed Devices</span
            ><span class="ph uicontrol">Health</span></span
          >) do not populate.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-184708</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Scheduled report emails (<span class="ph menucascade"
            ><span class="ph uicontrol">Monitor</span
            ><span class="ph uicontrol">PDF Reports</span
            ><span class="ph uicontrol">Email Scheduler</span></span
          >) are not emailed if:
        </div>
        <ul
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ul_bqh_5qx_rsb"
          class="ul"
        >
          <li class="li">
            A scheduled report email contains a Report Group (<span
              class="ph menucascade"
              ><span class="ph uicontrol">Monitor</span
              ><span class="ph uicontrol">PDF Reports</span
              ><span class="ph uicontrol">Report Group</span></span
            >) which includes a SaaS Application Usage report.
          </li>
          <li class="li">
            A scheduled report contains only a SaaS Application Usage Report.
          </li>
        </ul>
        <div class="p">
          <b class="ph b">Workaround:</b> To receive a scheduled report email
          for all other PDF report types:
        </div>
        <ol
          id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol_jgs_zqx_rsb"
          class="ol"
        >
          <li class="li">
            Select
            <span class="ph menucascade"
              ><span class="ph uicontrol">Monitor</span
              ><span class="ph uicontrol">PDF Reports</span
              ><span class="ph uicontrol">Report Groups</span></span
            >
            and remove all SaaS Application Usage reports from all Report
            Groups.
          </li>
          <li class="li">
            Select
            <span class="ph menucascade"
              ><span class="ph uicontrol">Monitor</span
              ><span class="ph uicontrol">PDF Reports</span
              ><span class="ph uicontrol">Email Scheduler</span></span
            >
            and edit the scheduled report email that contains only a SaaS
            Application Usage report. For the Recurrence, select
            <span class="ph uicontrol">Disable</span> and click
            <span class="ph uicontrol">OK</span>.
            <div class="p">
              Repeat this step for all scheduled report emails that contain only
              a SaaS Application Usage report.
            </div>
          </li>
          <li class="li">
            <span class="ph uicontrol">Commit</span>.
            <div class="p">
              (<tt class="ph tt">Panorama managed firewalls</tt>) Select
              <span class="ph menucascade"
                ><span class="ph uicontrol">Commit</span
                ><span class="ph uicontrol">Commit and Push</span></span
              >
            </div>
          </li>
        </ol>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-184702</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues.html#panos-addressed-issues-10.2.3"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.3 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, an M-700 appliance in Log Collector
          mode fails to connect to Panorama when added as a managed collector
          (<span class="ph menucascade"
            ><span class="ph uicontrol"
              >Panorama &gt; Managed Collectors</span
            ></span
          >).
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b>
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-cli.html"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >Log in to the M-700 CLI</a
          >
          and
          <a
            class="xref"
            href="https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/troubleshooting/recover-managed-device-connectivity-to-panorama.html"
            title=""
            data-scope="external"
            data-format="html"
            data-type=""
            target="_blank"
            >recover the Log Collector connectivity to Panorama</a
          >.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-184474</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When the firewall has Advanced Routing enabled, a static route stays
          active after the interface goes down.
        </div>
        <div class="p">
          <b class="ph b">Workaround</b>: For firewalls that support
          Bidirectional Forwarding Detection (BFD), configure BFD for the static
          route.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-184406</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Using the CLI to add a RAID disk pair to an M-700 appliance causes the
          dmdb process to crash.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Contact customer support to stop the
          dmdb process before adding a RAID disk pair to a M-700 appliance.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-183567</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, you must download and install the
          ZTP Plugin 2.0 after successful upgrade to PAN-OS 10.2. After upgrade
          to PAN-OS 10.2, the
          <span class="ph userinput">show plugins installed</span> command does
          not display the ZTP plugin until you install ZTP Plugin 2.0.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> After Panorama successfully upgrades
          to PAN-OS 10.2, manually download and install the ZTP Plugin 2.0.
          <ol
            id="id937051df-7bf5-41d2-a9bc-d68872e1ebfd_ol_qyw_1y4_ssb"
            class="ol"
          >
            <li class="li">
              <a
                class="xref"
                href="https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/set-up-panorama/access-and-navigate-panorama-management-interfaces/log-in-to-the-panorama-web-interface.html"
                title=""
                data-scope="external"
                data-format="html"
                data-type=""
                target="_blank"
                >Log in to the Panorama web interface</a
              >.
            </li>
            <li class="li">
              Select
              <span class="ph menucascade"
                ><span class="ph uicontrol">Panorama</span
                ><span class="ph uicontrol">Plugins</span></span
              >
              and search for the <span class="ph userinput">ztp</span> plugin.
            </li>
            <li class="li">
              <span class="ph uicontrol">Download</span> and
              <span class="ph uicontrol">Install</span> ZTP Plugin 2.0.
            </li>
          </ol>
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-183404</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Static IP addresses are not recognized when "and" operators are used
          with IP CIDR range.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-182734</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.5 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On an Advanced Routing Engine, if you change the IPSec tunnel
          configuration, BGP flaps.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-182492</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The WildFire analysis report cannot be viewed from the firewall
          WildFire submission log entry page.
        </div>
        <div class="p">
          <b class="ph b">Workaround</b>: You can retrieve the Wildfire analysis
          reports through the WildFire API or the WildFire portal.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-181933</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          If you use multiple log forwarding cards (LFCs) on the PA-7000 series,
          all of the cards may not receive all of the updates and the mappings
          for the clients may become out of sync, which causes the firewall to
          not correctly populate the Source User column in the session logs.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-180661</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, pushing an unsupported Minimum
          Password Complexity (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Setup</span
            ><span class="ph uicontrol">Management</span></span
          >) to a managed firewall erroneously displays
          <span class="ph systemoutput">commit time out</span> as the reason the
          commit failed.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-180104</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2,
          CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster
          previously had a CN-Series as a DaemonSet deployment running PAN-OS
          10.0 or 10.1.
        </div>
        <div class="p">
          <b class="ph b">Workaround</b>: Reboot the worker nodes before
          upgrading to PAN-OS 10.2.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-179420</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, a selective push (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Push to Devices</span
            ><span class="ph uicontrol">Push Changes Made By</span></span
          >
          and
          <span class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Commit and Push</span
            ><span class="ph uicontrol"
              >Commit and Push Changes Made By</span
            ></span
          >
          to managed firewalls fails if you rename an existing device group,
          template, or template stack that was already pushed to your managed
          firewalls and you selectively committed specific configuration objects
          from the renamed device group, template, or template stack.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> After you rename the existing device
          group, template, or template stack,
          <span class="ph uicontrol">Push</span> (<span class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Push to Devices</span></span
          >
          all configuration changes for the named device group, template, or
          template stack.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-178195</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The URL filtering logs generated by traffic analyzed by Advanced URL
          filtering cloud inline categorization does not display the name of the
          URL.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-177455</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-addressed-issues.html#panos-addressed-issues-10.2.2"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.2 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA
          (High Availability) clustering enabled and using an HA4 communication
          link. Attempting to load PAN-OS 10.2.0 on the firewall causes the
          PA-7000 100G NPC to go offline. As a result, the firewall fails to
          boot normally and enters maintenance mode. HA Pairs of Active-Passive
          and Active-Active firewalls are not affected.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-176693</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues.html#panos-addressed-issues-10.2.1"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.1 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          The Activity (ACT) LEDs on the RJ-45 ports of the M-300 and M-700
          appliances do not blink while processing network traffic.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-176156</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.2 Addressed Issues</a
          >
        </div>
        <tt class="ph tt">.</tt>
      </td>
      <td class="entry relcol">
        <div class="p">
          Executing
          <span class="ph userinput">show running resource-monitor</span> with
          the <span class="ph userinput">ingress-backlogs</span> option produces
          the following server error:
          <span class="ph systemoutput"
            >Dataplane is not up or invalid target-dp(*.dp*)</span
          >.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-175915</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When the firewall is deployed on N3 and N11 interfaces in 5G networks
          and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network
          Protection Profile, the traffic logs do not display network slice SST
          and SD values.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-174982</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          In HA active/active configurations where, when interfaces that were
          associated with a virtual router were deleted, the configuration
          change did not sync.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-172274</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          When you activate the advanced URL filtering license, your license
          entitlements for PAN-DB and advanced URL filtering might not display
          correctly on the firewall — this is a display anomaly, not a licensing
          issue, and does not affect access to the services.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Issue the following command to
          retrieve and update the licenses:
          <span class="ph userinput">license request fetch</span>.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-172132</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved by PAN-189643. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.4 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          QoS fails to run on a tunnel interface (for example, tunnel.1).
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-171938</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          No results are displayed when you
          <span class="ph uicontrol">Show Application Filter</span> for a
          Security policy rule (<span class="ph menucascade"
            ><span class="ph uicontrol">Policies</span
            ><span class="ph uicontrol">Security</span
            ><span class="ph uicontrol">Application</span
            ><span class="ph uicontrol">Value</span
            ><span class="ph uicontrol">Show Application Filter</span></span
          >).
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-171069</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Local Log Collectors for Panorama management servers in active/passive
          high availability (HA) configuration cannot be added to the same
          Collector Group (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">Collector Groups</span></span
          >).
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Before you upgrade your Panorama
          servers to PAN-OS 10.1.0, configure HA (<span class="ph menucascade"
            ><span class="ph uicontrol">Panorama</span
            ><span class="ph uicontrol">High Availability</span></span
          >), add the local Log Collectors of the HA peers to the same Collector
          Group, and upgrade to PAN 10.1.0.
        </div>
      </td>
    </tr>

    <tr class="row rowsep">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-164885</b></div>
        <div class="p">
          <tt class="ph tt">This issue is now resolved. See </tt
          ><a
            class="xref"
            href="/content/techdocs/en_US/pan-os/10-2/pan-os-release-notes/pan-os-10-2-10-known-and-addressed-issues/pan-os-10-2-10-addressed-issues.html"
            title=""
            data-scope="local"
            data-format="dita"
            data-type=""
            target="_self"
            >PAN-OS 10.2.10 Addressed Issues</a
          ><tt class="ph tt">.</tt>
        </div>
      </td>
      <td class="entry relcol">
        <div class="p">
          On the Panorama management server, pushes to managed firewalls (<span
            class="ph menucascade"
            ><span class="ph uicontrol">Commit</span
            ><span class="ph uicontrol">Push to Devices</span></span
          >
          or <span class="ph uicontrol">Commit and Push</span>) may fail when an
          EDL (<span class="ph menucascade"
            ><span class="ph uicontrol">Objects</span
            ><span class="ph uicontrol">External Dynamic Lists</span></span
          >) is configured to
          <span class="ph uicontrol">Check for updates</span> every 5 minutes
          due to the commit and EDL fetch processes overlapping. This is more
          likely to occur when multiple EDLs are configured to check for updates
          every 5 minutes.
        </div>
      </td>
    </tr>

    <tr class="row">
      <td class="entry">
        <div class="p"><b class="ph b">PAN-163676</b></div>
      </td>
      <td class="entry relcol">
        <div class="p">
          Next-Gen Firewalls are unable to connect to a syslog server when the
          certificates required to connect to the syslog server are part of a
          Certificate Profile (<span class="ph menucascade"
            ><span class="ph uicontrol">Device</span
            ><span class="ph uicontrol">Certificate Management</span
            ><span class="ph uicontrol">Certificate Profile</span></span
          >) if the <span class="ph uicontrol">Use OCSP</span> setting is
          enabled to check the revocation status of certificates.
        </div>
        <div class="p">
          <b class="ph b">Workaround:</b> Enable
          <span class="ph uicontrol">Use CRL</span> to check the revocation
          status of certificates in the Certificate Profile.
        </div>
      </td>
    </tr>
  </tbody>
</table>